TR

Tim R.

Engineering Lead

Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

7/24/2023

"Simple and effective monitoring for our Rails application"

5/5

What do you like best about Scout Monitoring?

Scout has helped us on many occasions by alerting us to performance probems before they become a major issue. When issues do come up, it helps us to pinpoint the exact problem so we can resolve it quickly. Review collected by and hosted on G2.com.

What do you dislike about Scout Monitoring?

The transaction limit means we need to sample requests to remain below the threshold. It would be nice to have higher transaction limits (perhaps with a lower retention time?) so we don't miss out on tracking important requests. Review collected by and hosted on G2.com.

What problems is Scout Monitoring solving and how is that benefiting you?

The N+1 and slow query insights are particularly useful for identifying performance issues. It's also really helpful to see a breakdown on each trace to identify where time is spent. Review collected by and hosted on G2.com.

Show More

Response from Hayley Keith of Scout Monitoring

[Editedit](https://www.g2.com/survey_responses/scout-monitoring-review-8353170/official_response/edit)

Hi Tim - we are happy to hear Scout helps you avoid any major performance issues and troubleshoot quickly!

Our customer success team can reach out to craft a custom plan with one of our 15th-anniversary promotions so that you don’t need to sample down to get access to all the insights you need. We love working with our customers to create flexible options that enable them to monitor all important requests.

[See how Scout Monitoring improved](https://scoutapm.com/info/pricing)

Validated ReviewerSource: Organic

See what 73 reviewers think of Scout Monitoring

4.6 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/scout-monitoring/reviews)