CP
Cole P.
Sr. Director of Learning & Culture
Enterprise (> 1000 emp.)
"Learning & Performance Solved"
4.5/5
What do you like best about Schoox?

Easy to Use, connection to performance,, Review collected by and hosted on G2.com.

What do you dislike about Schoox?

Admin is difficult, user interface look, Review collected by and hosted on G2.com.

Response from Katie Leahy of Schoox

Cole, we appreciate the feedback and are just as excited as you for what's coming!

Gina F.
GF
Gina F.
Enterprise (> 1000 emp.)
"Schoox is a wonderful and valuable part of our company."
5/5
What do you like best about Schoox?

The best thing about Schoox is their customer support! Review collected by and hosted on G2.com.

What do you dislike about Schoox?

The only thing I dislike is sometimes things move slowly in the afternoon. Review collected by and hosted on G2.com.

GE
Gina E.
Sr. Director, Learning and Development
Enterprise (> 1000 emp.)
"Very good experience with Schoox"
5/5
What do you like best about Schoox?

Ease of use for myself and parks, reporting dashboard. Review collected by and hosted on G2.com.

What do you dislike about Schoox?

Looking to integrate to a POS and that has been a very slow process. Review collected by and hosted on G2.com.

MD
Melissa D.
Enterprise (> 1000 emp.)
"End-User friendly platform"
5/5
What do you like best about Schoox?

Schoox is a user-friendly interface that allows you to work easily in the system, whether you are using a laptop or mobile phone. From an administrative standpoint, the ability to create hierarchies to disseminate information to a large group of users or to a specific group of users provides flexibility that any company can use. Review collected by and hosted on G2.com.

What do you dislike about Schoox?

The system does not provide consistent capabilities across the platform.

For example, an option to select all or select specific courses or deselect if "all" is selected within the report builder would be nice to have in the training assignment segment when selecting hierarchical options.

For example, when selecting a city, I have to select the cities I want to assign manually or select "all", but I don't have the option to deselect when I select "all" to eliminate cities from the list. Review collected by and hosted on G2.com.

AM
A M.
Enterprise (> 1000 emp.)
"Schoox is a great option for an LMS platform."
5/5
What do you like best about Schoox?

It is intuitive with a user-friendly interface. It allows an organization to leverage basic LMS functions with room to expand on advanced capabilities based on the company's needs.

From an administrative point of view, it has the functionality to build efficiencies to everyday administrative tasks and the flexibility to support a growing organization. Review collected by and hosted on G2.com.

What do you dislike about Schoox?

Currently, courses from the Schoox marketplace cannot be part of an auto-assignment rule. One would need to use a work-around and place said external course into a curriculum in order to leverage auto-assignment. This impacts reporting, the onboarding module, due dates, etc.

While the work-around is available, having the ability to auto-assign an external course natively would allow for less confusion for the end user and administrator especially if it's a course that they promote in their marketplace. Review collected by and hosted on G2.com.

CC
Christian C.
Training Lead
Mid-Market (51-1000 emp.)
"Learning Excellence with SchooX"
5/5
What do you like best about Schoox?

The most important thing to us here is how easy it is to teach someone to use SchooX. Our users are typically not very computer savvy but SchooX makes it easy, even for them! Review collected by and hosted on G2.com.

What do you dislike about Schoox?

I know this is a cliche answer, but at this time, I have no negative things to say about SchooX. They answer our questions in a prompt, professional manner. They have even implemented some of our ideas into the system, which just goes above and beyond what we expect from a provider. Review collected by and hosted on G2.com.

GS
Greg S.
Director of Training
Enterprise (> 1000 emp.)
"They out pace competitors"
4.5/5
What do you like best about Schoox?

Support! Everyone can play a video, but the depth of the Schoox platform is amazing. But even more amazing is the ongoing support we have received. Not only from our account managers but also from the support team. Responses are timely, factual, and very helpful. The hierarchy is so robust we are able to differentiate teams and groups down to the smallest details. We were with another firm for over 4 years and never once did they act on our suggestions. In the past 18 months the Schoox team has implemented several of our suggestions including a major change to the Performance module that will be in an upcoming release. We really appreciate the true partnership we have with Schoox. Review collected by and hosted on G2.com.

What do you dislike about Schoox?

There is so much there it is sometimes a chore to get your hands around. While easy to get up and going and to fully utilize every aspect of the platform has taken a while to implement. While this may seem like a downside, it was expected because it replaced two different main learning programs and is supplementing several others so we now work in fewer places and have more controls, but there is a learning curve for this. Review collected by and hosted on G2.com.

JS
Jonathan S.
Learning Development Manager
Enterprise (> 1000 emp.)
"Best customer service I've experienced with an LMS!"
4.5/5
What do you like best about Schoox?

The customer service experience I have encountered with Schoox is unparalleled to customer service I have received from other LMS providers. Their response time to request for help or technical issues is very impressive and very welcomed. Review collected by and hosted on G2.com.

What do you dislike about Schoox?

Schoox's platform has a steep learning curve due to all of its functionality. I would recommend that any new users of the platform try not to do too much too soon when implementing the system. Review collected by and hosted on G2.com.

Aradhya C.
AC
Aradhya C.
Member
Mid-Market (51-1000 emp.)
"Effective community building for corporations!"
5/5
What do you like best about Schoox?

The most helpful thing was that the community was open for anyone to join. And t can be used by corporations and organizations as their Training Academy! Review collected by and hosted on G2.com.

What do you dislike about Schoox?

The thing to dislike about this app was that its interface was not that appealing to the users and therefore the screen time to use this application was automatically less unlike other apps Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"We have found Schoox to be adaptable to many of our needs"
4/5
What do you like best about Schoox?

We have had a great experience with our current CSM. He is very responsive and does a great job trying to understand our needs and demands. He has worked with us to find many ways to adapt the system to meet our needs, which are fairly unique in the LMS world. Review collected by and hosted on G2.com.

What do you dislike about Schoox?

Because the system is so adaptable, there are a lot of layers and "quirks". We've had to create our own system for managing our unique organizational structure. We would also like to use it for track external in-person training with more ease. Review collected by and hosted on G2.com.