--- title: Scalefusion Reviews meta_title: 'Scalefusion Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 398 reviews by the users' company size, role or industry to find out how Scalefusion works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 398 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Scalefusion Reviews **Vendor:** ProMobi Technologies **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.7/5.0 **Total Reviews:** 398 ## About Scalefusion Scalefusion builds software for managing devices, access, and security. The unique advantage Scalefusion customers benefit from is the one platform, one agent solution that lets IT admins manage endpoints, secure access, and security in one dashboard. The powerful product lineup includes: ➠ Scalefusion Endpoint Management: Manage and secure smartphones, tablets, laptops, rugged devices, POS systems, and digital signage across operating systems, from a single dashboard. ➠ OneIdP | Zero Trust Access: Conditional access built on real-time device posture, ensuring only trusted users on compliant devices can access business emails and apps. ➠ Veltar | Endpoint Security & Compliance: Endpoint security with automated compliance, secure web gateway, and endpoint DLP to keep devices aligned with security standards. Together, they run on a single platform, powered by a single agent. With Scalefusion, businesses globally ensure their devices are configured, secure user access is enforced, and security is continuous. Trusted by 12,000+ businesses across 120+ countries, with a global partner network of 200+ partners. ## Scalefusion Pros & Cons **What users like:** - Users commend the **responsive customer support** of Scalefusion, appreciating quick and effective assistance whenever needed. (25 reviews) - Users praise Scalefusion's **amazing support team** for their responsiveness and assistance with device management tasks. (16 reviews) - Users highlight Scalefusion's **robust feature set** that efficiently manages diverse mobile and desktop operating systems. (13 reviews) - Users appreciate the **ease of use** of Scalefusion, enjoying its elegant UI and effortless device management capabilities. (12 reviews) - Users commend Scalefusion for its **exceptional problem resolution** , highlighting the prompt and professional support from the team. (10 reviews) - Integrations (9 reviews) - Easy Management (7 reviews) - Features Variety (7 reviews) - Security (6 reviews) - Apple Device Management (5 reviews) **What users dislike:** - Users find the **learning curve steep** when setting up profiles, particularly due to complex configurations and limited documentation. (5 reviews) - Users face **complex setup** issues with Scalefusion, particularly when managing multiple profiles across various devices. (4 reviews) - Users find the **difficult learning process** challenging, particularly during initial setup and due to lack of clear documentation. (4 reviews) - Users note that there is **room for improvements** in Scalefusion, particularly in setup complexity and profile management. (4 reviews) - Users face **limited compatibility** with Scalefusion, lacking support for Linux, ChromeOS, and mobile app management. (4 reviews) - Users face **missing features** in Scalefusion, limiting device management and causing frustrations with updates and dashboard accessibility. (4 reviews) - Authentication Issues (3 reviews) - Compatibility Issues (3 reviews) - Users find the **difficult learning curve** of Scalefusion a barrier, especially with complex setup and unclear documentation. (3 reviews) - Lacking Features (3 reviews) ## Scalefusion Reviews ### 1. Good product **Rating:** 4.0/5.0 stars **Reviewed by:** Inca G. | Operation specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Scalefusion?** It's very intuitive and quickly in their synchronisation. The support is very helpful. **What do you dislike about Scalefusion?** Maybe the RemoteCast in Apple is not very efficient, but, I suppose that is not the problem with Scalefusion, just with Apple. **What problems is Scalefusion solving and how is that benefiting you?** Access remote, policies, application deployment, devices control, security, ... ### 2. A Team that Cares **Rating:** 5.0/5.0 stars **Reviewed by:** May Anne A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Scalefusion?** The support team like Ananth. I had a problem locking in the webpage for our punching tool (iSolved). I created the same browser shortcut we used for our old punching tool (Toast). But, it is not directing to the virtual clock, so I reached out for help via chat. I was then answered by Ananth who jumped right in to help me. At first, he and I did meet on the chat as I was working on PH Time but what I love about Ananth is how much he wanted to help me with the problem at hand that he constantly asked how the initial solution was doing. It is apparent that we need to jump into a call. So, we did. He then demonstrated the solution he came up with which is the web app. I then proceeded to test for it with the manager's help. And it worked! I am so happy that my concern was made a top priority and made me feel listened to. I thought to myself, the solution was just there and with the right people, it could be solved. No need for me to worry. **What do you dislike about Scalefusion?** None at the moment. The ease of use is amazing. I love it all! **What problems is Scalefusion solving and how is that benefiting you?** The employees who are not tech savvy would find it hard to open the virtual clock because they don't know what application to press. But with Scalefusion, it was simplified. Here's the review that our manager has: Hello May Anne. I monitored the tablet the whole week of last week and per my observation, the tablet randomly refreshes and the page gets directed to the one shown on the picture. This should be okay because all they have to do when this happens is click on that one icon and it goes back to normal. I will be advising them about this icon so they know what to do. Last Thursday and Friday, I started locking a couple of tablets and advised them to click on that icon if they see it. I also demonstrated it to them. Regarding the buttons on the bottom of the tablet, they stay hidden as the tablet gets unlocked, however, it’s not really completely hidden because when I swipe up from the bottom, it does appear. But I didn’t tell them this. I told them the buttons are gone and don’t look for it because they don’t need it. Haha. This week, I will continue to lock the rest of the tablets as I visit the job sites. Thank you for your help! ### 3. Timely Support Saved a Business Critical Delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Oluseye O. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2023 **What do you like best about Scalefusion?** We recently ran into an integration issue with the Scalefusion MDM platform that threatened to derail a major feature launch and impact customer acquisition. However, thanks to the stellar support provided by Priyanka and the Scalefusion team, we were able to resolve the issue quickly and go live as planned. I contacted Scalefusion support unsure if we would be able to meet our imminent launch deadline. Priyanka immediately grasped the urgency of the situation. She provided courteous and patient guidance, walking me through possible solutions and configuration changes to get past the integration problem. Despite it being a complicated issue that required significant troubleshooting, Priyanka never lost composure or positivity. Her expertise and commitment to finding an answer was remarkable. She coordinated flawlessly with other specialists on the Scalefusion team to tackle the problem from all angles. In the end, we were able to get the critical delivery back on track and launch our new feature on time thanks to Priyanka's consultative approach and the Scalefusion team's timely, high-quality support. The experience was a tremendous relief for us, saving our customer acquisition milestones. **What do you dislike about Scalefusion?** Not Applicatin. I enjoy the flexibility of the solution, prompt customer support etc **What problems is Scalefusion solving and how is that benefiting you?** Scalefusion provides a robust platform to help track our enterprise devices and provide security to business critical information ### 4. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Scalefusion?** Tech support is always super helpful and patient with me! **What do you dislike about Scalefusion?** I get a bit confused, but I'm HR, not IT, so it's going to happen. **What problems is Scalefusion solving and how is that benefiting you?** Scalefusion keeps employees from giving an iPad back to me that I can't access because they've changed a password or passcode. No longer do we have to hunt down proof of purchase for Apple, attempt to schedule an appointment at the Apple store, and take the time to go to the Apple store to have our iPads reconfigured. I can also easily track down an iPad an employee says they've "lost." ### 5. licences **Rating:** 5.0/5.0 stars **Reviewed by:** Khoroshilov V. | it support, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Scalefusion?** Ishansingh was very helpful in assisting to resolve licenc issue **What do you dislike about Scalefusion?** not sure yet i am new to scale fusion mdm **What problems is Scalefusion solving and how is that benefiting you?** it helps manage our 300 devices remotly ### 6. Very Good policies and control is possible **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Scalefusion?** Web Filtering (White listing and blacklisting). Single app mode is also very good policy. Customer Support from Mr. Keshava was fast and perfect to solve my doubt. **What do you dislike about Scalefusion?** Actually, its good to have so many policies but usually if we have many options to control it becomes complicated to operate. I think, to make it more simple. **What problems is Scalefusion solving and how is that benefiting you?** Web Filtering is helpful to me but its setting is complicated because we cant do it category wise. we need to do it indivisually. ### 7. Best tool for Managing multiple os devices and Best support team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Scalefusion?** Scalefusion has many features That makes device management easier and one important thing that I like most is, it supports multiple OS like, Android, iOS, windows, Macos. Support team is outstanding. Because **What do you dislike about Scalefusion?** Nothing too much to dislike but , sometimes it takes time to find out feature in dashboard and sometimes get confused with it. It can can be improved. otherwise its good **What problems is Scalefusion solving and how is that benefiting you?** I have implemented some modules of scalefusion to manage user flow. The primary feature we were looking into it is Patch management, Multi os support, remote management, Location tracking and content management. Some how Scalefusion meets all our requirements but some time its not up to mark. They are doing improvement and supporting us evertytime. ### 8. Scalefusion is Easy to Setup and Meets My Neds **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Scalefusion?** Scalefusion was very easy to figure out. Im not an IT person by any means, but I'm required to set up the tablets we are implementing. Scalefusion worked seamlessly for me, I was able to quickly get it running. Any confusions I had were quickly addressed by the support help. Ananth specifically has helped me through multiple issues and set me up for continued troubleshooting success going forward. Thanks! **What do you dislike about Scalefusion?** The software can be somewhat confusing at a glance. especially for someone without an IT background. But I'd expect the same for most similar EMM solutions. **What problems is Scalefusion solving and how is that benefiting you?** It is allowing us to implement mulitple tablets in multiple facilities and ensure they are used productively by our team. We can also easily manage and update/troubleshoot remotely. ### 9. Senior android developer **Rating:** 5.0/5.0 stars **Reviewed by:** Georgii C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Scalefusion?** Scalefusion is a powerful system. It has a huge bundle of features and manufactore SDKs. I used them in my previous project and do it again. They have an experience and data knowledge (2k clients x M devices). Flexibale and nice support + quick problem solving. For e.g. we faced with a bug in the remote control - actions didn't work. Priyanka took this process under control and after 10 days we got a fix. TeamViewer bye-bye! Double thank support and dev team!! Good luck and be better every day **What do you dislike about Scalefusion?** Some glitches may occur during installation or uninstallation and you need to be experienced to fix them. **What problems is Scalefusion solving and how is that benefiting you?** - Silent installation - Remote access - Device grouping - Kiosk mode, MDM - Pre-configuration ### 10. Good tool for remote troublesootng for devices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Scalefusion?** The remote troublesooting is one of the best feature. The best reason to use sscalefusion is the troubeshoot part, everything is done in few minutes. **What do you dislike about Scalefusion?** A lot to handle for a first-time user needs a more clear guidance. They are trying there best and team is very supportive **What problems is Scalefusion solving and how is that benefiting you?** Able to work on multiple devices remotely without any need of any human. It is most benefitial to because our requirement was automation and scalefusion was performing best. ### 11. Good MDM for managing Android devices **Rating:** 4.5/5.0 stars **Reviewed by:** Sunil K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Scalefusion?** It is very easy to use. The features are very easy to implement within the dashboard. Application management and content management helped us a lot. The support team is quick in responding. **What do you dislike about Scalefusion?** Product tutorial videos are missing. Although there are help docs for everything, but quick explainer videos would have been nice. **What problems is Scalefusion solving and how is that benefiting you?** Android OS forms the major chunk of our device mix. We can easily manage our Android devices with Scalefusion. Plus, they keep on introducing new features and enhancements to the existing features, which is again helpful to us. ### 12. Scalefusion MDM services **Rating:** 4.5/5.0 stars **Reviewed by:** sameer m. | IT H.O.D, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Scalefusion?** Ms Arthi's technical support services were very good. she helped me a lot in solving all the problems i was facing. thanks ms arthi. **What do you dislike about Scalefusion?** catagury vise blocking option not available **What problems is Scalefusion solving and how is that benefiting you?** remote manage devices ### 13. Exceptional Support Experience with Scalefusion! **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Scalefusion?** I recently had the pleasure of receiving outstanding support from Priyanka at Scalefusion, and I am thrilled to share my positive experience! From the moment I reached out for assistance, Priyanka demonstrated a deep understanding of the product and went above and beyond to address my concerns. Their expertise was evident, and they provided clear, concise solutions that greatly enhanced my experience with Scalefusion. I appreciate Priyanka for their patience and dedication to resolving my issues promptly. Their professionalism and knowledge truly set them apart, making the support process smooth and efficient. **What do you dislike about Scalefusion?** I would say that the most annoying feature about Scalefusion is that I cannot update the apps in bulk, I have to update them individually. This can be really time consuming as we've removed permissions from our users to install/update/remove apps from their devices. **What problems is Scalefusion solving and how is that benefiting you?** Problem: Troubleshooting device issues can be challenging, especially when devices are distributed across various locations. Scalefusion Solution: The platform facilitates remote support, allowing IT teams to troubleshoot and resolve issues without the need for physical access to the devices. This minimizes downtime and improves the overall support experience. Problem: Managing a fleet of mobile devices can be complex, especially when dealing with different operating systems and device types. Scalefusion Solution: It provides centralized device management, allowing users to control and configure devices remotely. This ensures uniformity in device settings and enhances overall efficiency in device management. I've listed two major problems we've faced and Scalefusion's solution to these two. ### 14. Security Features That Are Easy to Apply **Rating:** 5.0/5.0 stars **Reviewed by:** Komron R. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Scalefusion?** Our organization lays a very strong emphasis on corporate data security. We rely on the robust security features of Scalefusion, which are at the helm of our device management essentials. It empowers our IT team to apply stringent passcode policies to ensure secured access to our devices and the data they contain. Since these policies can be applied to all managed devices remotely, we can ensure that security practices are adhered to seamlessly across the organization. **What do you dislike about Scalefusion?** We would love to see FIDO or FIDO 2 integration into its security scenarios in times ahead. **What problems is Scalefusion solving and how is that benefiting you?** Security is non-negotiable for our organization. We like to set high data security standards among our employees and customers. Therefore, it has been an apt addition to our tech suite with its ability to not just manage but secure business data and devices remotely. ### 15. MDM Scalefusion - great product **Rating:** 5.0/5.0 stars **Reviewed by:** Kesh P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Scalefusion?** We have been using Scalefusion for over 3 years and find it easy to use, the customer support is always supportive to finding and resolving any issues which occur. Recently Ananth was able to help me resolve an issue quite efficiently with a mobile query. Thank you Ananth. **What do you dislike about Scalefusion?** I would recommend that all customers are given a new demo every year to show all the new features. **What problems is Scalefusion solving and how is that benefiting you?** helps us keep track of our mobile phones, and devices, at the same time resolve any technical issues so that our team can continue to work efficiently. ### 16. Great MDM product for managing android and windows devices **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Scalefusion?** It is great for managing numerous devices and has an incredible user friendly interface which can help quick build functions. The support team is fantastic with quick response and very helpful. **What do you dislike about Scalefusion?** Sometimes user is not able to move out from the scalefusion app . **What problems is Scalefusion solving and how is that benefiting you?** I am able to lock all the unnecessary apps and websites which i wasn't able to do otherwise. ### 17. Streamline solution and excellent support for small scale deployments **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2024 **What do you like best about Scalefusion?** Scalefusion for me is in competitive pricing and plans, which are ideal for small-scale deployments like mine. I like the inclusion of customer support within these plans is a significant advantage. I found Scalefusion's support team to be exceptional; their responsiveness and professionalism make navigating the administrative interface a breeze. Overall, I recommend Scalefusion for its customer service and user-friendly platform. **What do you dislike about Scalefusion?** Haven't encountered any major issues with Scalefusion so far. Any minor issues that arose during installation were seamlessly addressed by their support team. **What problems is Scalefusion solving and how is that benefiting you?** Regarding the problems Scalefusion is addressing for me, I'm utilizing it to set up kiosks for an art exhibition. ### 18. Great Kiosk app **Rating:** 5.0/5.0 stars **Reviewed by:** Krsto J. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Scalefusion?** It was very easy to get started with Scalefusion because of all the documentation and the support. The support team has always been very fast and always available when we needed help. The report data inside of the app allows us to understand good what is going on and also be able to help our clients faster with remote functionality. **What do you dislike about Scalefusion?** We haven't had any bad experience. All the functionality we have been looking for and even more is available inside of Scalefusion. **What problems is Scalefusion solving and how is that benefiting you?** Push remotely new apps to our clients, remotely help them and be able to understand everything about each device. ### 19. Excellent support and flexible account **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Scalefusion?** I'm a recent customer of Scalefusion. I looked at a few of its competitors and found it to have the best price and plans for small installations, such as mine, that include customer support. And the support is excellent. The administrative interface for Scalefusion includes a chat console. Responses are rapid and courteous and the staff members are extremely well trained. Highly recommended. **What do you dislike about Scalefusion?** No problems so far. Small issues during installation were resolved quickly by the support. **What problems is Scalefusion solving and how is that benefiting you?** I am using Scalefusion to provide kiosks for an art exhibition. ### 20. I receive good support from scalefusion team, Vaidehi doing great. **Rating:** 5.0/5.0 stars **Reviewed by:** anand kumar n. | information security engineer., Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Scalefusion?** scalefusion team resond quick and good support from team. **What do you dislike about Scalefusion?** nothing . **What problems is Scalefusion solving and how is that benefiting you?** prperway to mapping and controlling mdm devices. ### 21. Simplified Content Management for Corporate Devices **Rating:** 4.5/5.0 stars **Reviewed by:** Amit G. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2023 **What do you like best about Scalefusion?** The best thing about Scalefusion lies in its simplicity of device management features. One such feature that our IT admins love is content management. We have varied teams with specific roles and responsibilities in our organization. Thus, access to the right resources at the right time without clutter is important to us. Scalefusion’s content management feature allows our IT admins to push the relevant content to managed devices remotely. With support for almost all the file and document types going around, our teams don’t have to worry about any formatting issues on their devices. It helps us stay relevant and productive all the time. **What do you dislike about Scalefusion?** Well, that’s a tough one! Perhaps a few more features to manage Apple desktops would be nice to have. **What problems is Scalefusion solving and how is that benefiting you?** Scalefusion has addressed a lot of everyday challenges for our IT admins. But the ability to push and remove content remotely and silently on devices truly stands out. All our teams can access their required content with ease. So they can focus more on their goals and not be tense about missing that critical presentation! Once the purpose is solved, admins can delete the files from the devices if needed. That saves storage space as well. ### 22. Granular Control Over Managed Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Akula R. | Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Scalefusion?** Scalefusion MDM is a versatile SaaS product that goes beyond your average device management software. It offers granular control and security measures over managed devices, which is the best part. Our teams work in different time zones across the globe, and therefore, our IT admins require remote device management functionalities. And that’s exactly what Scalefusion provides. Our IT team can execute effective remote control and management of corporate devices while staying on top of data security. The remote support feature helps in troubleshooting device issues faster. **What do you dislike about Scalefusion?** It’s very difficult to pick anything to dislike. The support is up to the mark as well. So, nothing to choose from here. **What problems is Scalefusion solving and how is that benefiting you?** For a globally dispersed organization like ours, an MDM solution that empowered IT admins to do more with managed devices was required. We got that in the form of Scalefusion. It has made the everyday lives of our IT admins more efficient and productive. The features it offers are extensive and well-spread across OS types. Therefore, lots of benefits on offer. ### 23. Making the impossible, possible **Rating:** 4.5/5.0 stars **Reviewed by:** Trey S. | Operations and Technical Support Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2024 **What do you like best about Scalefusion?** Very roubust solution. Highly customizable and user friendly to make high level changes. Customer support is always responsive and helpful. Ananth, was instramental in discovering a creative solution to my latest challenge. **What do you dislike about Scalefusion?** Sometimes it gets very technical to make a specific setting available or not available. **What problems is Scalefusion solving and how is that benefiting you?** Scalefusion prevents our end customers from accessing things like settings and unproductive apps (Youtube, Tiktok) that could cause us major useability problems. ### 24. MDM device enrollment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Scalefusion?** As always the whole team is very knowledgable and quick in response to the inquiry **What do you dislike about Scalefusion?** almost nothing really. I cannot think of anything really. **What problems is Scalefusion solving and how is that benefiting you?** Device control in managing the apps and broadcast messaging. ### 25. Effortless Remote Device Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed K. | Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Scalefusion?** Scalefusion offers a wide range of features specifically designed to aid our IT team in managing and securing corporate devices remotely. From data security to troubleshooting, all the device management capabilities Scalefusion offers can be executed remotely. Being an organization with multiple locations, remote device management has helped us cut down the costs associated with on-site visits and minimize device downtime. Another factor that is worth mentioning is the support function of Scalefusion. All the blocks our IT faces are removed swiftly by Scalefusion’s customer support experts. Their response time deserves applause. **What do you dislike about Scalefusion?** It would be great to have the Scalefusion management console on a mobile app which isn’t available as of now. **What problems is Scalefusion solving and how is that benefiting you?** Our IT team was struggling with the task of managing devices spread across our multiple locations. Time zones and the nature of work made this task more daunting. But with Scalefusion’s remote device management features, our IT can now resolve tickets more quickly than ever before. ### 26. They offer Chat support! **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian d. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Scalefusion?** They offer chat support! The support team is very helpful. Ananth helped me out with an issue I couldn't figure out for the longest. **What do you dislike about Scalefusion?** onboarding could of been more thorough with device permissions and setup. We weren't really aware of any issues until deployement. **What problems is Scalefusion solving and how is that benefiting you?** They had an answer or at least worked on a solution for every issue I had. ### 27. Vedant Satpute did a amazing job with supporting and analysing our glitch. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Scalefusion?** The support is attentiv and always helpful! **What do you dislike about Scalefusion?** Nothing i can think of amazing support and staff! **What problems is Scalefusion solving and how is that benefiting you?** Scalefusion gives us the possibility to manage many devices at once. Perfect application. ### 28. Truly World-Class Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tatevik I. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2023 **What do you like best about Scalefusion?** Scalefusion provides outstanding and highly skilled customer support. We have noticed that whenever we require help through its online chat, the support team is consistently accessible to address any problems and provide answers to our inquiries. The assistance of Scalefusion’s support team was invaluable during the initial implementation phase. Furthermore, when we encountered technical challenges, the team went the extra mile to address our problems by introducing customized development and conducting thorough testing, resulting in a favorable outcome. The support team successfully resolved any issues that spared us the effort of reformatting our extensive collection of Android tablets across the country by devising a unique solution to restore our fleet to its usual condition. **What do you dislike about Scalefusion?** Nothing much comes to mind in terms of disliking. Great features coupled with top-class support. A few more SSO integrations can be great going forward. **What problems is Scalefusion solving and how is that benefiting you?** Having greater command over our tablet fleet compared to our previous supplier is a game-changing advantage. As noted earlier, their customer service and support have proven outstanding, marking a significant upgrade from our prior provider. ### 29. Excellent Customer Support Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Scalefusion?** Recently, we experienced issues for certain users that were causing operational stoppages for our partners. Riyaz from the customer support team was an immense help in getting the issue solved. He was very flexible and made himself available to handle our inquiries, as well as taking information passed on to him and working with the development team to have a change implemented quickly. Thanks to his hard work, we were able to arrive at a solution in a short time that will benefit not only our users, but Scalefusion as a whole. **What do you dislike about Scalefusion?** Scalefusion can be difficult to navigate and the user website can be slow sometimes. **What problems is Scalefusion solving and how is that benefiting you?** Scalefusion allows my company to oversee and manage a large number of devices with a relatively small number of people ### 30. I had an issue with a device and the team created a custom build to help with this issue **Rating:** 4.5/5.0 stars **Reviewed by:** Conor M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Scalefusion?** The team responds fast to any issue I have had and will go out of the way to help. Kaustubh creating a custom build to help with an issue that only I had . Many features to configure and to find what I was looking for. **What do you dislike about Scalefusion?** Highest tiers a bit Pricy personally I had no need for it but potentally in the future. **What problems is Scalefusion solving and how is that benefiting you?** We wanted to have all our devices on one portal so that we can manage then with ease. ### 31. Great for loaned devices **Rating:** 5.0/5.0 stars **Reviewed by:** Dick D. | Chair of Trustees and Tablet Loan admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Scalefusion?** The very efficient one tap install using QR code makes it so easy to enroll a new device. Recent changes have only enhanced the product. I am using it to loan out devices to new arrivals in the UK seeking asylum. Having access to safe, managed, loaned devices has massive positive mental-health benefits. **What do you dislike about Scalefusion?** I only wish it could notify me when kids have cracked the touchscreen - again! But seriously I take that as evidence they are well used. **What problems is Scalefusion solving and how is that benefiting you?** I can deploy several portable devices on loan and have sufficient data to check they are used correctly. ### 32. App Management Tailored to Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Georgy U. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Scalefusion?** The application management feature of Scalefusion allowed us to manage and customize app installation across managed devices in terms of business requirements. It helped our employees access the right apps while enabling our IT teams to push app updates remotely. With Scalefusion’s API & Weebhooks, we were able to integrate our native apps into the Scalefusion MDM platform. This helped optimize operations and streamline access to other solutions our teams use. We thank the support team of Scalefusion for their dedication to resolving any challenges our IT team faced. **What do you dislike about Scalefusion?** There’s hardly anything to dislike about Scalefusion, especially with the prompt support that is available 24/7. **What problems is Scalefusion solving and how is that benefiting you?** Scalefusion simplified the way we managed whitelisted apps across devices and enabled us to stay on top of OS updates on these devices. This was exactly what we were looking for. ### 33. Support for Chrome Configuration **Rating:** 4.0/5.0 stars **Reviewed by:** Elda P. | Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Scalefusion?** It is easy to implement, use and customize **What do you dislike about Scalefusion?** Saving credential and autofill not allowed in Scalefusion Browser **What problems is Scalefusion solving and how is that benefiting you?** Lock the functionalities of the device for compliance reasons ### 34. AMAZING FEATURES AND GREAT SUPPORT FROM THE TEAM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Scalefusion?** The MDM software provided by Scalefusion is absolutely easy to understand for me as a beginner. While I'm in the learning process, the team has given their best assist through virtual meeting by Mr Ritesh and also the assist which I believe after the working hour from Digvijay. **What do you dislike about Scalefusion?** None. As there should no issue for me to dislike it. **What problems is Scalefusion solving and how is that benefiting you?** Securing the data and controlling the end user. ### 35. A Feature-Rich MDM Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Marija M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Scalefusion?** Scalefusion provides an extensive array of device management across platforms, particularly Android and Windows. As our organization uses different devices and operating systems among teams, a solution like Scalefusion ticks all the boxes. Our IT team doesn’t have to juggle multiple platforms to manage devices. Device enrollment and configuration are simplified on the Scalefusion dashboard. Retiring devices or wiping data from them when employees leave the organization is quite easy as well. **What do you dislike about Scalefusion?** In the future, perhaps more iOS and macOS management features will be a great addition to Scalefusion’s feature set. **What problems is Scalefusion solving and how is that benefiting you?** Device diversity in terms of types and operating systems was a major challenge for our organization. Scalefusion offered a single platform to manage our diverse device fleets. It’s an absolute asset for our IT department. ### 36. The service of locking my business tablets into kiosk mode is exactly what I am looking for. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2024 **What do you like best about Scalefusion?** Simplicity of use and wasy to navigate around. **What do you dislike about Scalefusion?** Nothing comes to mind right now. The product is simple to use. **What problems is Scalefusion solving and how is that benefiting you?** They have solved my want to lock my tablet into kiosk mode. ### 37. Great features, excellent support **Rating:** 4.0/5.0 stars **Reviewed by:** Gregorius N. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Scalefusion?** Have great and wide features. Support is fast and very helpful **What do you dislike about Scalefusion?** Price plan (anuall only) and the system is quite complex **What problems is Scalefusion solving and how is that benefiting you?** Company device control and cybersecurity ### 38. Help Setting Up Apps on Mac **Rating:** 4.0/5.0 stars **Reviewed by:** Tyrone B. | CEO and Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Scalefusion?** Anath was really helpful! He helped me quickly install apps on my mac when it was not doing it. **What do you dislike about Scalefusion?** I think that the app installation process could be simplified a bit and a general search bar for menus within the app would be helpful. But im still learning **What problems is Scalefusion solving and how is that benefiting you?** Helping me to onboard new employees ### 39. Smooth Sailing **Rating:** 5.0/5.0 stars **Reviewed by:** Eric B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Scalefusion?** Customer service has been straight to the point and very helpful - We tried using Samsung Knox before but felt like we were jumping through hoops trying to get an initial device set up going. With Scalefusion, any troubleshooting has been timely and accurate. **What do you dislike about Scalefusion?** As someone who is not in IT - there is a bit of a learning curve to getting to know Scalefusion, or any MDM. There are a few tips and tricks i've picked up along the way that I would not have been able to figure out without talking to support/our specialist. **What problems is Scalefusion solving and how is that benefiting you?** We wanted to lock down and secure tablets that with distributed throughout our organization (200+). Across the organization, there are some similar needs and unique use cases. Being able to adapt the tablets to different groups within our organization has made our lives easier. ### 40. A knowledgeable support team **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Scalefusion?** A helpful team that was ablet to guide me through any questions I needed help with. **What do you dislike about Scalefusion?** Is lacking an onboarding guide to use the program in its fullest. **What problems is Scalefusion solving and how is that benefiting you?** Ease of use ### 41. Great software and GREAT support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Scalefusion?** Tons of control and customization. There is a bit of a learning curve (as is with all this software,) however support is fantastic. They will entertain and answer all of your questions, no matter how silly or simple they may be. Integration was straightforward when following their documentation, and from there it will be VERY easy to implement on other devices. Thanks to Sohan for all of your help! **What do you dislike about Scalefusion?** I have yet to find any dislikes when it comes to using this software **What problems is Scalefusion solving and how is that benefiting you?** Keeping track of employees and their usage. ### 42. Expressing great gratitude **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Scalefusion?** Thanks to the dedicated efforts of Scalefusion support, seamless navigation between Vportal, Vmobile, and Tols is now possible even when devices are locked. This ensures consistent access to critical information and enables swift actions to be taken as needed. By integrating these platforms, we have achieved a comprehensive solution for managing our devices, streamlining operations, and maximizing productivity. With improved accessibility and enhanced control, we can expect greater efficiency in handling our devices and ensuring seamless scanning operations. I want to emphasize my appreciation for Scalefusion support's commitment and expertise in helping us achieve these positive changes. Their timely assistance and guidance have been instrumental in implementing these updates successfully. I would also like to extend my gratitude to the entire team for their adaptability and collaboration throughout the transition. **What do you dislike about Scalefusion?** Nothing to dislike at the moment. I am happy at the moment, especially with the prompt support that is available 24/7 **What problems is Scalefusion solving and how is that benefiting you?** Switching between multiple whitelisted apps has been one thing I wanted to achieve on locked devices. I was finally able to achieve this with the help of Scalefusion support ### 43. Support for my enquiries were met by patient and knowledgeable staff, especially Ananth and Sharayu **Rating:** 4.5/5.0 stars **Reviewed by:** Kayode I. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Scalefusion?** Support for enrollment and all further questions are answered on time. Scalefusion also assists a lot in making remote changes on our app in kiosk mode **What do you dislike about Scalefusion?** The interface is not as user friendly as it could be. Takes some time to get around the many features **What problems is Scalefusion solving and how is that benefiting you?** - ### 44. Great support team **Rating:** 4.5/5.0 stars **Reviewed by:** Andrej M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Scalefusion?** The support team has been rapid in responding to questions and has helped resolve several blockers for our company. **What do you dislike about Scalefusion?** The UI could be a bit more intuitive in some areas. **What problems is Scalefusion solving and how is that benefiting you?** Secure access to our work resources when accessed via mobile devices. ### 45. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Matteo C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Scalefusion?** I'm just exploring scalefusion but until now the Customer Support has been awesome! **What do you dislike about Scalefusion?** It's not super easy to use and I cannot easily find the documentation **What problems is Scalefusion solving and how is that benefiting you?** I was not able to import users from gsuite to Scalefusion ### 46. Camera Access Issue Resolution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** September 07, 2023 **What do you like best about Scalefusion?** I appreciate the prompt assistance from Priyanka, Kaustubh, and Shubham in resolving the camera access issue. Their quick response and teamwork were impressive. **What do you dislike about Scalefusion?** While the technical support was excellent, the feedback process could be streamlined. Using G2 for feedback is a bit combersome. It currently requires a thorough response and involves many questions, making it time-consuming. Send me a survey with some stars! **What problems is Scalefusion solving and how is that benefiting you?** ScaleFusion's Mobile Device Management (MDM) solution has been helpful in addressing the challenges related to device management and security within our organization. After implementing ScaleFusion, we've achieved improved Device Security, easier admin of device Management, and realistic Scalability. ### 47. Superb customer experience!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Scalefusion?** Amazing customer experience w/ Dushyant! The user interface is helpful and user friendly and can easily connect it with Apple Business Manager and manage all our Apple devices. Dushyant was very patient and was committed to helping ensure our team was onboarded! I was thrilled with his level of service to me and the team! **What do you dislike about Scalefusion?** Nothing yet, but we are still onboarding our team. Will let you know if we find anything. **What problems is Scalefusion solving and how is that benefiting you?** Specifically, we needed an MDM solution to help with device security. That helps us in securing devices as well as tracking any lost devices. ### 48. Amazing experience! The devices are completely secured without hampering end user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Scalefusion?** The dashboard UI & support responsiveness are the best we have seen so far. The product is easy to use and implement offering multiple deployment methods to suit all our use cases. **What do you dislike about Scalefusion?** It'd be great if they offered a beta version as well so that we could test the new features before they were made available at a later date. **What problems is Scalefusion solving and how is that benefiting you?** We wanted to bring all the devices under one dashboard for better visibility. We also wanted to push OS & third-party app updates for windows devices and track device location. It also helped us deploy custom scripts and the extensive reports are a boon ### 49. ScaleFusion has amaizing Features **Rating:** 4.5/5.0 stars **Reviewed by:** Joao C. | Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2023 **What do you like best about Scalefusion?** What I most like from ScaleFusion is the quick creation of the features once you apply the policies on doesboard. The support in another excelent issue. Other competetors have delays in policy enforcements. **What do you dislike about Scalefusion?** The inability of enforcing Profile policies when device have no internet. The lost and found should work at most. My country devices not always connect to internet. **What problems is Scalefusion solving and how is that benefiting you?** Managing and tracking devices this is the number one purpose for us go for ScalFusion. ### 50. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. | IT Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2023 **What do you like best about Scalefusion?** Their customer service is excellent and professional. I find that whenever I need assistance via online chat, they are always available to resolve any issues and answer any questions needed. It was very helpful during the initial stages of deployment, and also when we had technical difficulties, they went above and beyond to rectify our issue by implementing custom development and testing with a positive outcome. They were able to resolve an issue that prevented us from having to reformat our large fleet of Android tablets nationwide by coming up with a custom resolution to get our fleet back to its normal state. **What do you dislike about Scalefusion?** No real downsides at this stage. Maybe just the licensing model if I had to provide one, if they had something such as a month-to-month plan it would be great, rather than per year. **What problems is Scalefusion solving and how is that benefiting you?** The ability to have more control over our fleet of tablets than our previous provider is a game-changer. As mentioned above, their customer service and support have been excellent and a huge improvement over our last provider. ## Scalefusion Discussions - [is there a development on a Beta version to test rollouts before going live in the environment](https://www.g2.com/discussions/52175-is-there-a-development-on-a-beta-version-to-test-rollouts-before-going-live-in-the-environment) - 1 comment, 1 upvote - [How does the free trial work?](https://www.g2.com/discussions/how-does-the-free-trial-work-f26d86bf-5738-42d9-8281-4ce0caaec37b) - 2 comments, 1 upvote - [What is Scalefusion used for?](https://www.g2.com/discussions/what-is-scalefusion-used-for) - 1 comment - [View Scalefusion pricing details and edition comparison](https://www.g2.com/products/scalefusion/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+21%3A49%3A45+-0500&secure%5Bsession_id%5D=338162b2-2af4-487f-954d-04e49f195f68&secure%5Btoken%5D=00c5e2816d29a3dfa90cd0ecb431abf277129b3a2dd7e78e500203e01090282d&format=llm_user) ## Scalefusion Integrations - [CheckPoint](https://www.g2.com/products/checkpoint/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [IceWarp](https://www.g2.com/products/icewarp/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra External ID](https://www.g2.com/products/microsoft-entra-external-id/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews) - [ScreenCloud Digital Signage](https://www.g2.com/products/screencloud-digital-signage/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) ## Scalefusion Features **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping ** Type** - On-premises solution - Cloud-solution **Operating System** - Multi-Systems Support - Apple Support - Android Support **Operating System** - Multiple Mobile Operating System Support - Apple Support - Android Support **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Device Management - Custom Alerts - Security **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top Scalefusion Alternatives - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (251 reviews) - [Esper](https://www.g2.com/products/esper/reviews) - 4.5/5.0 (233 reviews) - [LogMeIn Miradore](https://www.g2.com/products/logmein-miradore/reviews) - 4.6/5.0 (136 reviews)