184 Scale Computing Platform Reviews
Overall Review Sentiment for Scale Computing Platform
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Its so straightforward to use, miles ahead of hyperv or other virtualization platforms. Review collected by and hosted on G2.com.
I really dont have any complaints, if I had to say, I would like to see more of the base software administration abilities, to be able to clear our own errors. Review collected by and hosted on G2.com.
Implementation from start to finish is a breeze. The feature set, such as replication, backup capabilities, and admin interface are straightforward and easy to use. Customer support has been very responsive and fast to resolve any issues - although I haven't had many. We use the platform daily and heavilty as our primary server platform. Integrated into our environment seamlessly. Review collected by and hosted on G2.com.
I honestly can't think of any dislikes for the solution provided to us. Review collected by and hosted on G2.com.
Scale is very easy to use. The user interface is simple and effective. Being able to swap VMs to other nodes when doing maintanence on a node is awesome. Review collected by and hosted on G2.com.
Nothing I have found so far that I have disliked about scale Review collected by and hosted on G2.com.
I highly recommend Scale to anyone looking for a reliable and communicative partner. Their customer service has made a significant positive impact on my experience, and I look forward to working with them again in the future for both new product/ service quotes and renewal quotes. They are pro-active in their communications and everyone I have spoken to has been very pleasant. We have many customers looking for an alternative to VMware due to the recent change in pricing structure, and I think Scale will be an excellent recommendation for an alternative. Review collected by and hosted on G2.com.
I think they could make the partner portal a bit more intuitive to use, but it still functions well and I am able to find the information that I need. Review collected by and hosted on G2.com.
Simplistic interface, configuration, and clustering.
Fairly easy migration from VMware.
Customer support is responsive. Review collected by and hosted on G2.com.
Snapshotting feature is lacking compared to competitors.
Support is responsive, but rarely escalated to higher tiers when needed. Review collected by and hosted on G2.com.
Previously a VMware user and now I would not go back, SCALE makes everything so much easier. Ease of integration and use, user friendly, implementing new VMs, creating and deploying VMs, hardware configurations, to snap shot schedules, to firmware updates, and restoring VMs from snap shots are all made super easy by SCALE. Customer support is very responsive and helpful with any issues. Just implemented a new Ubuntu server by importing the .vmdk file right to a new VM and done in less than 5 minutes. Review collected by and hosted on G2.com.
VLAN and networking configuration. But I haven't touched on it alot so far. Review collected by and hosted on G2.com.
The product is fantastic but what really sets Scale apart is their amazing customer service and support. Review collected by and hosted on G2.com.
There's really nothing that I dislike about Scale Review collected by and hosted on G2.com.
Great customer service, very responive and the well detailed documents. Review collected by and hosted on G2.com.
Nothing yet, it is easier to configure than other ohter vendors Review collected by and hosted on G2.com.
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Perfomance and Reliability. The HyperCore software platform integrates seamlessly with our hardware, providing a powerful combination that ensures high availability and fault tolerance. It is also easy to impliment, easy to use, and extremely scalable. Review collected by and hosted on G2.com.
The Call Center - just a personal pet peeve. Don't like going through a 3rd party center to get support. Review collected by and hosted on G2.com.
The support is amazing. I needed support twice. Once when I had a box go down, no fault to Scale, and they over nighted me a new one. Even helpped me get my VM's back up. The other time, I moved my backplane to new switches and couldn't get back into my vms....at 10 PM. Called support, talked to a real person who had me back up and running in under 20 minutes. Review collected by and hosted on G2.com.
It's not widly known, at least in the public school technology field. Review collected by and hosted on G2.com.