That it allows to perform automated test on various browsers and was scalable, it was good for cloud based infrastructure platform with real device stimulators and reports. Review collected by and hosted on G2.com.

That its cost was quiet high as compared to other platform , i was more concerned about security it provides and was quiet less customisable even slow internet firewall. Rest it was good Review collected by and hosted on G2.com.

1. Plethora of devices to run tests against.

2. Life saver for those working from home Review collected by and hosted on G2.com.

Documentation is much much better now but not at the time we started using it Review collected by and hosted on G2.com.

End-to-end test reports.

Easily run a lot of combinations of OS/browser/version. Review collected by and hosted on G2.com.

I will Improve feedback with flaky tests Review collected by and hosted on G2.com.

Sauce labs is very good and useful, must utilize. Review collected by and hosted on G2.com.

I dont have any dislike about sauce labs Review collected by and hosted on G2.com.

Multiple Platform and browser support... Review collected by and hosted on G2.com.

support response is way slow. give us alert emails when under maintenance. Review collected by and hosted on G2.com.

Trace the information before the problem starts to occur.

Logs contain tracing information from every single process

It is suitable for all enterprise vault errors and warnings

Monitor and capture every critical event

Dump process error during runtime across the stack from a single system to cross-platform

Event aggregation & monitoring

Automatic analysis & produces crash root cause

Provides error frequency, prioritization & trends of errors across the stack

It provides you a structured, searchable error reports Review collected by and hosted on G2.com.

Currently, I don't see any

But providing an excellent rich set of documentation & community support to help gain knowledge of using this product

Looking for a SQL-like interface on top of this to perform more intuitive analytics on error reports Review collected by and hosted on G2.com.

The most helpful thing about Backtrace is that it is an end-to-end debugging platform that helps teams quickly discover the reason behind application errors. The qualities that appreciate include system availability, incident detection response and resolution. The best thing about Backtrace is that it integrates seamlessly into your workforce. There are many competitors, but Backtrace has been quite good in its ability to handle competitors. Review collected by and hosted on G2.com.

Backtrace needs to implement new versions and updated platforms to meet future requirements. It has been able to meet all the requirements but needs to be improved due to a lot of other software coming into play nowadays. It could be better if we could increase the cloud storage, the subscription price could be reduced, the retention period of errors could be made six months, and the cloud storage could be improved. Review collected by and hosted on G2.com.

Supports the execution of manual and automated test cases.

API test function.

E2E test reports.

Tunnel stable.

Screen recordings of test scenarios.

Large group of public devices. Review collected by and hosted on G2.com.

Add more features to saucelabs GitHub Action.

Improve feedback with scaly tests. Review collected by and hosted on G2.com.

The best feature for me personally was the ability customise prioritisation and trends across our different projects including the legacy CRMs we were maintaining. Review collected by and hosted on G2.com.

The only drawback in my experience was that the learning curve for new users is steep , add on to that the variety of capabilities which makes it a difficult for knowledge transfer. Review collected by and hosted on G2.com.

The best thing is the easiness to configure test suites

Support multiple browsers, devices and operating systems

Gives the facility to automate the application on the cloud based device without having the real device Review collected by and hosted on G2.com.

Great tool and didn't find much to complaint but could be more active in adding the latest devices so that can test on up to date devices Review collected by and hosted on G2.com.