Ability to support cross device, cross browser and cross OS testing in a single place where we can run all our tests. We always lacked infrastructure which could support many in a single location. We had to outsource and get it done somewhere for extra effort and cost. Security is always a factor which we liked about it.

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There is still some integration to go with Github and several other similar tools.. but Sauce is already appearing to be on that track. With all of the innovations they have made over the past year and a half, I am really looking forward to the changes they have planned for the future.

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The ease in integration with Selenium WebDriver. If you are using WDIO, you can run tests in Sauce Labs in minutes. Review collected by and hosted on G2.com.

Vague errors that occur when a VM crashes. We have to go to every single line of code to figure out what caused the VM to crash. Review collected by and hosted on G2.com.

Sauce labs has great support for:

- Integration with your CI/CD pipelines or any sort of automation pipeline you use. Nicely integrates with your automation and is reliable for testing when you're testing a application or new version of your application

- You don't need your own machine or set up a machine for running tests. Just use Sauce Labs

- Support for multiple browsers and they're still adding! (Internet Explorer, Chrome, Safari, Firefox, etc.) Review collected by and hosted on G2.com.

There are some issues in which the tests stop running and I have to manually restart it. There is not much information on what is causing the issue but it works when i restart it. It would also be nice if the tests are a little faster since the time for the tests to complete is a bit slow. There is a bit of a learning curve on best practices to write your code so if you tackled this without a plan, you have to go back and rewrite some of your test cases. There's definitely a lot to learn! Review collected by and hosted on G2.com.

Ability to verify flows, debug what went wrong and see the network requests Review collected by and hosted on G2.com.

There is so much to do in this field! TestFairy needs to provide more and more tools in helping us developers to understand what went wrong. Review collected by and hosted on G2.com.

Parallel execution on multiple OS & Browser combinations Review collected by and hosted on G2.com.

Delay in supporting the latest versions for example Mac OS Mojave Review collected by and hosted on G2.com.

I like that I ca easily switch between technologies, as well as browsers and mobile devices.

Also the updates are great and all updates are in time.

Great customer support and very nice community with a lot of learning material. Review collected by and hosted on G2.com.

The VM's are sometimes slow, and sometimes the App hangs. Review collected by and hosted on G2.com.

Lots of environments available including phones, tablets, different operating systems etc. Very good at finding environment specific bugs which would be hard to find otherwise. Review collected by and hosted on G2.com.

Running tests on Sauce Labs in the cloud seems to be a bit slower than on a local machine. Obviously latency can be an issue and good connectivity is required Review collected by and hosted on G2.com.

Different platforms on how it captures and runs the automation tests and along with testing on simulators as well as emulators Review collected by and hosted on G2.com.

ths sla's given and the mail chains threads prolongs without any quick solution Review collected by and hosted on G2.com.

provides good customer service and responds quickly,good ticketing system and good features for testing all types of devices, Review collected by and hosted on G2.com.

It will take more time for problem solving than expected Review collected by and hosted on G2.com.

I like Sauce because it let me forget about all the maintenance of platforms, browsers and utilities versions, its updates/upgrades and all the point of failures of manage a selenium grid locally.

Also Sauce has a nice UI to manage my account and see all the reports and stats of our automated tests running on Sauce.

It's a nice tool if you've a CI-CD environment pipeline because let you to make a nice cross browsing testing in parallel. Review collected by and hosted on G2.com.

I don't like very much that in Latin America the speed of SauceLabs live sessions and SauceConnect performance is not very fast. I think this could be a nice topic to improve the sauce adoption all around the world. Review collected by and hosted on G2.com.