--- title: Sauce Labs Reviews meta_title: 'Sauce Labs Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 178 reviews by the users' company size, role or industry to find out how Sauce Labs works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 178 scale: '5' date_modified: '2026-08-05' parent_category: name: DevOps url: https://www.g2.com/categories/devops --- # Sauce Labs Reviews **Vendor:** Sauce Labs **Category:** [Automation Testing Tools](https://www.g2.com/categories/automation-testing-tools) **Average Rating:** 4.3/5.0 **Total Reviews:** 178 ## About Sauce Labs In a world that relies on code, Sauce Labs strives to make it work for everyone, everywhere and every time. This is digital confidence. Sauce Labs is the leading provider of continuous test and error reporting solutions that gives companies confidence to deliver a trusted digital brand experience to their customers. The Sauce Labs Continuous Testing Cloud identifies quality signals in development and production, accelerating the ability to release and update web and mobile applications that look, function and perform exactly as they should on every browser, operating system and device, every single time. For more information, please visit https://saucelabs.com. ## Sauce Labs Pros & Cons **What users like:** - Users appreciate the **ease of use** of Sauce Labs, enabling effortless cross-browser and device testing with seamless integration. (8 reviews) - Users value the **seamless automation** and integration capabilities of Sauce Labs, enhancing efficiency in cross-browser and mobile testing. (7 reviews) - Users value the **seamless cross-browser testing** functionality of Sauce Labs, enhancing testing efficiency and integration. (7 reviews) - Users appreciate the **real-time testing** capabilities of Sauce Labs, enhancing efficiency and speeding up feedback on issues. (6 reviews) - Users appreciate the **real device testing** of Sauce Labs, enhancing accuracy and reliability across multiple platforms. (5 reviews) - Users value the **efficient bug detection** capabilities of Sauce Labs, enhancing the speed and quality of testing processes. (4 reviews) - Device Variety (3 reviews) - Integrations (3 reviews) - Multi-Device Support (3 reviews) - Real-Time Testing (3 reviews) **What users dislike:** - Users find the **learning curve steep** , requiring significant time and effort to configure and optimize Sauce Labs. (4 reviews) - Users find the **complexity in setup and configuration** a barrier, especially for new users and smaller teams. (2 reviews) - Users find the **difficult setup** process cumbersome, requiring significant time and effort to configure effectively. (2 reviews) - Users find Sauce Labs to be **expensive** compared to alternatives, raising concerns about cost versus value and support delays. (2 reviews) - Users find the **learning difficulty** for advanced configurations and integrations in Sauce Labs can be steep for newcomers. (2 reviews) - Users find the **limited customization** options of Sauce Labs restrict their ability to tailor the testing experience effectively. (2 reviews) - Poor Customer Support (2 reviews) - Testing Difficulties (2 reviews) - Users find the **complex configuration** process challenging, requiring significant expertise and effort from new users. (1 reviews) - Complex Setup (1 reviews) ## Sauce Labs Reviews ### 1. Amazing cloud service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2018 **What do you like best about Sauce Labs?** All my favourite browsers, including mobile in one place. **What do you dislike about Sauce Labs?** Appium only support for mobile emulators **What problems is Sauce Labs solving and how is that benefiting you?** Rapid delivery of e-commerce features within our product, cut down on manual tests and equipment ### 2. Amazing experience with Sauce Labs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2018 **What do you like best about Sauce Labs?** I would like to recommend Sauce Labs for your cross-browser validation, it's very intuitive to use. Sauce Labs also helped us in executing the automation scripts with multiple browser combination parallel. **What do you dislike about Sauce Labs?** No comments, the but the features are extent **Recommendations to others considering Sauce Labs:** I would like recommend some more extent integration level with Jenkins (Like capture the recording) and show in the Jenkins dashboard **What problems is Sauce Labs solving and how is that benefiting you?** Parallel execution with multiple environment combination ### 3. Great product to try out for cross browser and test automations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2018 **What do you like best about Sauce Labs?** Interaction with employees from different companies. **What do you dislike about Sauce Labs?** food is not good, Didn't look like a business lunch. **Recommendations to others considering Sauce Labs:** easy to use, great customer service. **What problems is Sauce Labs solving and how is that benefiting you?** Functional cross browser Test Automation, ### 4. Amazing cloud platform for browsers **Rating:** 5.0/5.0 stars **Reviewed by:** Rabh P. | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2018 **What do you like best about Sauce Labs?** All browsers including awkward ones rarely found **What do you dislike about Sauce Labs?** Appium only support on mobile emulators. **What problems is Sauce Labs solving and how is that benefiting you?** Rapid delivery of e-commerce features, smaller test team, faster turnaround, better metrics ### 5. Great tool for cross browser testing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Sauce Labs?** Trying to test across multiple browsers and variants is an impossible task and very expensive to do in-house. Sauce Labs and automation make it possible to achieve this **What do you dislike about Sauce Labs?** Sometimes difficult to understand why SauceLabs would say my test has failed. Involved detailed investigation to get to bottom of problem. **What problems is Sauce Labs solving and how is that benefiting you?** Cross browser testing to support multiple browsers and their variants ### 6. Sauce Lab Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2018 **What do you like best about Sauce Labs?** Ability to use sauce storage and good documentation pages. Access to set Windows registry keys. Availability of Sauce Connect which allows SSL tunneling. **What do you dislike about Sauce Labs?** Web UI is slow. API results is limited. Chrome driver and chrome browser update isn't instant. **What problems is Sauce Labs solving and how is that benefiting you?** Running automated tests in desktop browsers for different Operational Systems. ### 7. Sauce Labs for cross browser testing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about Sauce Labs?** Sauce labs lets me do multiple things at once **What do you dislike about Sauce Labs?** It is difficult to set up and requires a pretty good technical knowledge **Recommendations to others considering Sauce Labs:** use the content on saucelabs website and discussion tabs for questions **What problems is Sauce Labs solving and how is that benefiting you?** testing multiple browsers at once. We have found some browser specific defects ### 8. One of the best cloud device providers at a reasonable price! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2018 **What do you like best about Sauce Labs?** Sauce Labs provides a cloud-based solution that offers a testing environment so we could test any OS and browser combination. The team has one of the best tech minds, Jason Huggins, a leading contributor to Appium and Selenium Project and therefore we can be assured about the future of the project. They offer great service at a reasonable price when compared to similar tools like BrowserStack. Appium has built-in integration with Saucelabs thus making the configuration easier. **What do you dislike about Sauce Labs?** There's nothing much to complain about with the services offered for the price. **Recommendations to others considering Sauce Labs:** You have chosen the right product if you are looking for integration with real devices on cloud. The team is going in the right direction and you can expect great support from them. **What problems is Sauce Labs solving and how is that benefiting you?** Sauce Labs provides cloud device farm with hundreds of real devices for integration with our platform. ### 9. Awesomeness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2018 **What do you like best about Sauce Labs?** The startup culture in the organization and the products they have on table... And the commitment from the sauce labs team towards the customer satisfaction. We are using sauce labs cloud and we are totally benefited with them. **What do you dislike about Sauce Labs?** Problem with their infrastructure and regular updates and they won't mention that anywhere in blog so people will get confused. **Recommendations to others considering Sauce Labs:** Best in the market, secure and quick win for any company. **What problems is Sauce Labs solving and how is that benefiting you?** I am basically from airline and oil and cruise industry and I am more into services side so I will be working on test automation and the infrastructure costs to setup mobile cloud is huge so we used sauce labs for the same. ### 10. Saucelabs Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2018 **What do you like best about Sauce Labs?** I like that you can watch tests run in real time, and see where they break. **What do you dislike about Sauce Labs?** I dislike the increase in execution time of tests run compared to running locally. **What problems is Sauce Labs solving and how is that benefiting you?** We solve the issue of running cross browser automated UI tests for desktop and mobile apps. ### 11. Cross browser testing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Sauce Labs?** Support for many browser variants, which would be impossible for us to do inhouse **What do you dislike about Sauce Labs?** performance issues with latency, which made the platform run slower for automated tests than the on-premise selenium grid and for manual execution **What problems is Sauce Labs solving and how is that benefiting you?** Better cross browser testing with automation ### 12. SauceLab -take care of your tests **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2018 **What do you like best about Sauce Labs?** Saucelabs captures test error screenshots that help the team to analyze where the issue is. Also, infrastructure provided by Saucelabs is great to filter tests based on various attributes. **What do you dislike about Sauce Labs?** Sometimes because Network latency there was some connection issue. **What problems is Sauce Labs solving and how is that benefiting you?** Automating selenium UI tests. ### 13. Cloud based selenium UX automation **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Sauce Labs?** Great choice of tools, debugging and scalability **What do you dislike about Sauce Labs?** unreliability of saucelabs services which is not a great candidate for your critical pipelines leading into production **What problems is Sauce Labs solving and how is that benefiting you?** UX automation for various form factors and browsers on desktop and mobile ### 14. great product **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2018 **What do you like best about Sauce Labs?** the ability to (cross) test all the browser combination **What do you dislike about Sauce Labs?** the startup time for the iOS and Android devices is sometimes so long that our test fail (despite waiting for 5 min to startup) **What problems is Sauce Labs solving and how is that benefiting you?** QA testing ### 15. Sauce lab is best **Rating:** 5.0/5.0 stars **Reviewed by:** seema s. | Quality Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2017 **What do you like best about Sauce Labs?** i like the many things in sauce lab , cross browser testing , cloud testing, testing with simulators and emulators , so can save the cost if real device purchase and many more . one thing i like most is it supports iOS , Android native apps and web too **What do you dislike about Sauce Labs?** sometime tunneling is so slow and taking much time to start automation test . And it should support real devices as well , if pricing is less , then sauce lab will be the best tool to use **Recommendations to others considering Sauce Labs:** try it , use it , Sauce lab is Awesome , it will help you to test many things simultaneously on cloud . with different simulators and EMULATORS **What problems is Sauce Labs solving and how is that benefiting you?** with sauce lab , i can run multiple test with multiple browser with different set of simulators and emulators , one good things it is helpful to test iOS, Android and Web too ### 16. Best automation tool ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2018 **What do you like best about Sauce Labs?** Great support from the website and the community **What do you dislike about Sauce Labs?** Nothing specific that I dislike. Everything works well **What problems is Sauce Labs solving and how is that benefiting you?** Automation tests for browser extensions and mobile apps ### 17. SAucelab feedback **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Sauce Labs?** I liked ability to replay video for failed tests **What do you dislike about Sauce Labs?** Saucelab can improve in giving personalization features **What problems is Sauce Labs solving and how is that benefiting you?** Cross browser testing, Parallel Testing ### 18. Great QA platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2018 **What do you like best about Sauce Labs?** Easy Automation for testing and verification of software codes **What do you dislike about Sauce Labs?** More scripts to be included for testing and user acceptance. **What problems is Sauce Labs solving and how is that benefiting you?** Connectivity to the tunnel ### 19. Excellent product **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2018 **What do you like best about Sauce Labs?** Flexibility of test runs, ease of connecting scripts to infrastructure **What do you dislike about Sauce Labs?** My security requirements prevented sauce connect **What problems is Sauce Labs solving and how is that benefiting you?** Test across different browsers ### 20. Easy cross-browser and device testing farm!! **Rating:** 4.5/5.0 stars **Reviewed by:** Chris H. | Test Engineering Manager, Professional Training & Coaching, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2018 **What do you like best about Sauce Labs?** Maintaining many environments for test is a bear. These guys make it so easy with their CI integration that you can have tests going in a few hours! **What do you dislike about Sauce Labs?** SauceConnect could have more options, but I have seen lately that these are improving. **What problems is Sauce Labs solving and how is that benefiting you?** It makes my life much easier. Now that we have an enterprise license, we no longer have to worry about minutes each month! ### 21. Sauce Labs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2018 **What do you like best about Sauce Labs?** Automation across many devices and browsers **What do you dislike about Sauce Labs?** Latency for large test suites can lose a day or have to run overnight **What problems is Sauce Labs solving and how is that benefiting you?** UI acceptance checks and workflow navigation. ### 22. Sauce lab is on top **Rating:** 5.0/5.0 stars **Reviewed by:** adi a. | Team Lead, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2017 **What do you like best about Sauce Labs?** ALL features i like about sauce labs , for example : multiple test run , more language support , CI integration . Most powerful functionality is cross browser testing . Can run automation + manual on chrome . safari etc with iOS and Android native and hybrid apps , as well as on web . **What do you dislike about Sauce Labs?** Disconnect sometime in between the test run , again need to connect , speed need to increase . **Recommendations to others considering Sauce Labs:** it is very useful for me , for best quality testing in less time **What problems is Sauce Labs solving and how is that benefiting you?** With sauce lab fast and furious testing possible , including automation and manual . ### 23. A Quick Review of Sauce Labs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2018 **What do you like best about Sauce Labs?** couple of Features I like about sauce labs is: 1. Very Easy to use 2. Configuration Based 3. Great Documentations 4. They have one of the finest customer support team, which is available to make the diffrence 5. Capturing Video is a great feature, which gives testing extra easiness. **What do you dislike about Sauce Labs?** 1.The Browser support is not up to date. 2. For all the browsers console logs are not Available. Only Firefox 3. Windows Platform support needs to be looked at 4. Often have some selenium issues, throwing the socket hang up issues. **Recommendations to others considering Sauce Labs:** I am not aware with the price and negotiations but overall they seem to be one of the good solution providers. **What problems is Sauce Labs solving and how is that benefiting you?** We are currently testing all our browsers and Mobile device testing in sauce labs. ### 24. Saucelabs testing review **Rating:** 4.5/5.0 stars **Reviewed by:** Frank N. | Technology Development Program Associate, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2018 **What do you like best about Sauce Labs?** I like how easy saucelabs is integrable. **What do you dislike about Sauce Labs?** I dislike the learning curve for learn it **Recommendations to others considering Sauce Labs:** Take sometime to learn the software and understand how it can be used for business requirements. It is a useful enterprise tool. **What problems is Sauce Labs solving and how is that benefiting you?** We are using saucelabs to address bugs and defects within our application. ### 25. Nice service for mobile emulation and real devices! **Rating:** 5.0/5.0 stars **Reviewed by:** Oleksandr K. | QA Automation Consultant (JavaScript), Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2018 **What do you like best about Sauce Labs?** Possibility to easily run mobile tests on dozens of emulators. Really cool **What do you dislike about Sauce Labs?** To expensive. It could be much cheaper, since containers and dockers allow to run browsers so easy. **What problems is Sauce Labs solving and how is that benefiting you?** Test farm cluster - no need to build own cluster. ### 26. New sauce user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2017 **What do you like best about Sauce Labs?** Started using Sauce Labs about half a year ago and still learning its many tips and tricks. I like how it can be integrated to CI without much issue and the ability to perform cross browser/multiple platforms testing in the cloud. The customer service also replies in about a day which is good. **What do you dislike about Sauce Labs?** Although customer service replies in about a day, because of timezone differences the question I have in my morning I will only get the next morning as the replies normally comes in in the middle of the night for me. And there are still performance issues when using Sauce Connect (the tests I'm working on heavily relies on this feature) which sometimes cause tests to time out. **Recommendations to others considering Sauce Labs:** Try it! **What problems is Sauce Labs solving and how is that benefiting you?** The benefits - everything is in the cloud, we don't need our own physical machines to run tests on. Less doing maintenance, more actual testing! ### 27. iflix **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2018 **What do you like best about Sauce Labs?** Cloud testing. Performance testing and real device testing support **What do you dislike about Sauce Labs?** Sauce labs should support the farm testing where we can test all more than one device at a time. **What problems is Sauce Labs solving and how is that benefiting you?** We are using for the Video on demand service. Which is very helpful to release a bug free app to the customers. ### 28. First time user and enjoying all the resources available for learning to advance my work experience **Rating:** 4.5/5.0 stars **Reviewed by:** Shayne V. | Test Engineer II, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2017 **What do you like best about Sauce Labs?** The ability to test on multiple browser and OS versions is great for my day to day job. Helpful customer service and plenty of learning resources make implementation much less of a pain. Looking forward to continued learning and will be attending SauceCon '17. **What do you dislike about Sauce Labs?** Running regression test suites takes longer than running locally but it is to be expected since you are funneling tests through Sauce Cloud. I believe it is a fair trade since it doesn't take so much longer that it has diminishing returns. **Recommendations to others considering Sauce Labs:** Great service for getting broad test coverage among multiple browsers and operating systems. If you have difficulties during implementation then there are plenty of resources to assist with troubleshooting as well as help from specialists from Sauce Labs. At least give them a try with a free trial to see if it is a viable solution for your testing. **What problems is Sauce Labs solving and how is that benefiting you?** Our application is quite massive and we were limiting ourselves to only 2 browsers and a handful of browsers versions when running our tests locally. Sauce Labs helped us broaden regression suite and ensure the application was working on other browsers and browser version combinations. ### 29. Awesome with automation : Sauce labs **Rating:** 5.0/5.0 stars **Reviewed by:** saran p. | Quality Specialist, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2017 **What do you like best about Sauce Labs?** Valuable Features The ability to show end-to-end tractability between requirements, tests, defects, and also reporting. • Improvements in my automation and manual testing quality **What do you dislike about Sauce Labs?** little bit flaky at some points and connection lost is a issue **Recommendations to others considering Sauce Labs:** good tool to use and very much helpful in delivering quality product **What problems is Sauce Labs solving and how is that benefiting you?** quality of site and apps can deliver by sauce labs help in testing ### 30. worth purchasing and using sauce lab **Rating:** 5.0/5.0 stars **Reviewed by:** asd r. | Test Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2017 **What do you like best about Sauce Labs?** i like parallel execution of test case with cross browsers **What do you dislike about Sauce Labs?** some limitations i don' t like , for example : unable to play video **Recommendations to others considering Sauce Labs:** with purchasing and using , u will love it **What problems is Sauce Labs solving and how is that benefiting you?** now testing more easy and fast , automation is very easy to use because of sauce lab ### 31. try to test more **Rating:** 5.0/5.0 stars **Reviewed by:** luis s. | Quality Manager, Biotechnology, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2017 **What do you like best about Sauce Labs?** i like most is , i can run many test together with different types of browser **What do you dislike about Sauce Labs?** sometimes less speed, and connection lost **Recommendations to others considering Sauce Labs:** useful tool , use it and love it **What problems is Sauce Labs solving and how is that benefiting you?** can use in night run , so no need to wait for test result in morninh ### 32. sauce lab is useful **Rating:** 5.0/5.0 stars **Reviewed by:** archana j. | Software Tester, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2017 **What do you like best about Sauce Labs?** All things are good in sauce lab , easy to setup , easy to use **What do you dislike about Sauce Labs?** slow test running speed , taking too much time if more test running together **Recommendations to others considering Sauce Labs:** good , go ahead **What problems is Sauce Labs solving and how is that benefiting you?** running more test together ### 33. Virtual machine **Rating:** 4.0/5.0 stars **Reviewed by:** Manoj T. | Team Lead/Manager, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2017 **What do you like best about Sauce Labs?** best thing is the compatibility with most of the automation test suite where we can run a test script on multiple virtual machines **What do you dislike about Sauce Labs?** sometimes very slow and takes time to complete execution **Recommendations to others considering Sauce Labs:** good **What problems is Sauce Labs solving and how is that benefiting you?** running a test scenario at a time on multiple browser was a huge challenge ### 34. A great tool to execute your automation tests **Rating:** 5.0/5.0 stars **Reviewed by:** Binoy S. | Software Test Engineer, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2017 **What do you like best about Sauce Labs?** A collection of real devices, combination of different emulators, rich reporting mechanism **What do you dislike about Sauce Labs?** There is nothing which I dislike about sauce labs.. it's always about improving in what we have so far developed. **What problems is Sauce Labs solving and how is that benefiting you?** Automation execution. We are executing our automation test cases in parallel without worrying about platform availability and hardware issues. ### 35. Sauce is the Boss **Rating:** 5.0/5.0 stars **Reviewed by:** Jayson S. | Senior Manager, Media Solutions, Online Media, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2016 **What do you like best about Sauce Labs?** That they're nimble and allow me to tackle the testing challenges I face. There are a number of real device testing platforms out there including Sauce- I've tried many, many of them. I ended up settling on Sauce due to a number of factors from mindset on device availability, ease of use, communication with my account team, technology, and pricing. While their device list may not be as big as some other vendors I never have to wait for any devices and I'm able to run on all of their devices, whenever I want. On top of that I don't have to pay separately for BOTH access to a device AND concurrency. The (both) type of billing model really doesn't sit well with me nor does having to schedule a device, sit in a queue for one, or flat out not have your test run. In an environment where development teams practice CI, having to wait in line or even worse: schedule doesn't match up. **What do you dislike about Sauce Labs?** Sometimes my tests don't complete which makes stability tough, but these things are improving! Sometimes troubleshooting why my tests failed is difficult. Real Device pool is limited. While they are continuing to add devices and it's still somewhat early days, it's still something I'd love to see expanded. **Recommendations to others considering Sauce Labs:** Give them a shot! **What problems is Sauce Labs solving and how is that benefiting you?** My company works with video across the internet and I'm using Sauce to make sure that we're able to continue playing video back across the real devices that Sauce has. ### 36. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Alexander C. | Intern - Technology Development Program, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2016 **What do you like best about Sauce Labs?** It's ability to test on multiple browser and OS combinations is invaluable, and it's CI integration with Jenkins has made it an important part of our ATDD. Without the CI integration, we wouldn't have been able to include this is our development process, so I would argue that is one of the most important inclusions they have added. **What do you dislike about Sauce Labs?** On rare occasions tests can sometimes fail for no reason, and then work after running again. This isn't a huge problem but can be somewhat annoying. Also, inevitably it takes longer to spin up a vm and run a test on that instead of just testing locally, but this is the tradeoff necessary in order to get the benefits sauce labs has to offer. **Recommendations to others considering Sauce Labs:** Definitely give it a try. **What problems is Sauce Labs solving and how is that benefiting you?** This has helped greatly as our company switches from a waterfall method to an agile method of software development. This is the biggest benefit it has for my organization as this transition has been wrought with problems, but every piece of good software such as Saucelabs that we find to smooth the process of has been a great asset. ### 37. the ability to test on multiple browsers from one source is invaluable **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony J. N. | Sr. Performance Test Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2017 **What do you like best about Sauce Labs?** the ability to easily test multiple browsers and versions, as well as off loading our local environments using the SauceCloud. **What do you dislike about Sauce Labs?** Running test in the SauceCloud can take longer than running in a local environment. **Recommendations to others considering Sauce Labs:** its a great way to optimize and quickly expand your selenium testing stack. **What problems is Sauce Labs solving and how is that benefiting you?** Were able to utilize the local server space more efficiently not that we utilize the SauceCloud for regression runs, that have typically been resource intensive. ### 38. sauce lab is very much useful **Rating:** 5.0/5.0 stars **Reviewed by:** sam h. | Quality Assurance Tester, Biotechnology, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Sauce Labs?** Many things in sauce lab , which i like and very much useful . **What do you dislike about Sauce Labs?** some things still need improvements , but no too bad **Recommendations to others considering Sauce Labs:** nothing **What problems is Sauce Labs solving and how is that benefiting you?** more testing at one time ### 39. It's very useful tool to work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2017 **What do you like best about Sauce Labs?** Appium Integration, Selenium Integration and variety of browsers available **What do you dislike about Sauce Labs?** I didn't like the execution reports too much. As they are not much user friendly. **What problems is Sauce Labs solving and how is that benefiting you?** Automation testing ### 40. sauce lab is excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2017 **What do you like best about Sauce Labs?** all features are excellent, easy to use , fast test execution , can run on simulators , numbers of simulator available to run test **What do you dislike about Sauce Labs?** little bit slow, taking time to load and some time need to upload apk or ipa file manually **Recommendations to others considering Sauce Labs:** great to use **What problems is Sauce Labs solving and how is that benefiting you?** test execution ### 41. Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy W. | Senior Quality Assurance Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2017 **What do you like best about Sauce Labs?** They host all the devices, so I do not have to, which saves me time and money. **What do you dislike about Sauce Labs?** Devices in the cloud tend to be a bit slower than in person, buts thats the nature of VMs and the internet. **What problems is Sauce Labs solving and how is that benefiting you?** Quicker QA cycles with more coverage. ### 42. Sauce Labs very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan M. | Web QA Analyst, Music, Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2016 **What do you like best about Sauce Labs?** How easy it is to use Sauce's service and incorporate it with existing tests. In addition, they have excellent customer service and I really like how in tune they are with the testing and DevOps industry. **What do you dislike about Sauce Labs?** Not a whole lot to report as far as dislike. The only issue I ever have is with their manual VMs are really slow for me to use and I wish they were a little nicer, design wise. **What problems is Sauce Labs solving and how is that benefiting you?** The main business challenge I am aiming to address is having a platform and infrastructure to support my existing and new automation tests that cover a very broad range of sites I am responsible for testing. With cloud testing with a service like Sauce Labs, I am able to quickly run my tests in the cloud without taxing my local setup with tests constantly running in the background while I work on other things. What I have realized is: automation testing is a constant pursuit for quality testing and Sauce Labs definitely helps to facilitate that pursuit every day! ### 43. Reliable cloud testing provider makes cross-device iOS testing much less cumbersome **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | Lead Software Engineer in Test, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2016 **What do you like best about Sauce Labs?** With only a few months of service under our teams belt, it has been nothing but excellent. We joined during the web interface transition and it is a more enjoyable experience. Once tapped into their API our testing suites contain reliable information we can validate across the platform, switching between Sauce results and our own. This obviously makes troubleshooting much less daunting. Their documentation system is much improved. We rely on their services for mobile iOS and web testing across several projects. **What do you dislike about Sauce Labs?** The only caveat to mention, is the availability of the next release of iOS on their systems. Their adoption is a bit slow. I understand Sauce is making an effort to enhance their current infrastructure to make updating to the latest iOS release easier in the future. **Recommendations to others considering Sauce Labs:** With the rebranding and a focus on providing physical device testing, Sauce seems capable of being a top service provider now and into the future. **What problems is Sauce Labs solving and how is that benefiting you?** We run eight virtual iOS simulators with our suite of over 240 feature tests. Parallel runs reduces our total execution runtime to a little over 2 hours. By adding some clever logic into our driver class for Sauce, we can send tests to random device configurations to achieve greater coverage without running the entire suite against every device. Interacting with the API makes this easily possible. We don't need to use Sauce Connect and perform each session configuration within our driver class. ### 44. Sauce products have helped a new team easily automate testing **Rating:** 4.0/5.0 stars **Reviewed by:** Vishal P. | Application Developer, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2016 **What do you like best about Sauce Labs?** Ability to run on parallel browsers at the same time. **What do you dislike about Sauce Labs?** More user support/documentation. Tutorial videos would be helpful along with more info. on CI/CD integration. **What problems is Sauce Labs solving and how is that benefiting you?** Improving healthcare process, and software we create needs to be tested to ensure universal compatibility. ### 45. Replaces VM needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2016 **What do you like best about Sauce Labs?** Saucelabs provides the flexibility to log onto any operating system and browser such as IE (and all versions), Firefox, Chrome etc. I like the ability to change between each browser and compare my test results across all of the different browsers available. **What do you dislike about Sauce Labs?** Often, when a user logs off a certain browser, it becomes very difficult to switch between browsers- this is displayed as a lag, and requires refresh of the Saucelabs console from time to time. Once refreshed, it is easy to navigate to the next browser. **What problems is Sauce Labs solving and how is that benefiting you?** I am able to test across most available browsers most commonly used by the general public. This helps my team and I identify any issues with our product and reduces front end issues users may notice. As a QA Analyst, I utilize this tool has great business benefits as we are able to provide test coverage for all currently supported browsers. ### 46. Sauce Labs has Great Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Special Events Captain, Fund-Raising, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2016 **What do you like best about Sauce Labs?** How easy SauceLabs is to integrate with our existing testing platfrom **What do you dislike about Sauce Labs?** The only issues I have faced are with setting up tunnels and getting them to appear where I need them without running into timeout issues but I have been able to work around it **Recommendations to others considering Sauce Labs:** Do it **What problems is Sauce Labs solving and how is that benefiting you?** I am trying to make test automation as seamless and easy as possible and have realized that saucelabs is the easiest way to do so ### 47. Great Tools for automation Testing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2015 **What do you like best about Sauce Labs?** I have tried sauce lab along with Appium. I have used this to Test ios and android Application using automation Testing with different environment. Really happy continue testing with saucelab. Pros: - Automated Cross-Browser Testing - Get results faster - Many platforms, OS, simulators options. - Good documentation and troubleshooting. - Supports mobile version of android and ios. - For mobile it save the budget to test around the different version of mobile OS. **What do you dislike about Sauce Labs?** add options for the free version More Physical Devices Ability to compare test runs **What problems is Sauce Labs solving and how is that benefiting you?** Ability to run my test in many browser OS combinations is my favorite reason for choosing Sauce Labs ### 48. Awesome product for cross browser and mobile testing **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshu S. | Quality Assurance Analyst, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2016 **What do you like best about Sauce Labs?** I am using it for manual testing. It provides me great list of devices and browsers. I tried each combination which helps me catch many bugs. **What do you dislike about Sauce Labs?** There is nothing to dislike. It solves my purpose **Recommendations to others considering Sauce Labs:** yes **What problems is Sauce Labs solving and how is that benefiting you?** Cross browser testing and different OS testing. Regression testing It helps me to catch bug in early stages of development ### 49. Sauce Labs is the best option out of a dozen automation services. **Rating:** 3.5/5.0 stars **Reviewed by:** Owen L. | Qa Engineer, Cosmetics, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2015 **What do you like best about Sauce Labs?** Lot's of platforms for tests, supports all major frameworks. Works great with Jenkins(their Sauce OnDemand plug-in is pretty awesome). Can be used in many ways and very versatile. Very dedicated UX team that want to improve the customer experience drastically. Customer support turn around time is also very good and their engineers are very knowledgeable. **What do you dislike about Sauce Labs?** I dislike that at times, their infrastructure code gets updated, without the knowledge of the user. I then, without having updated anything, see breaking issues, or with esthetics of the test results. This in turn causes wasted time trying to figure out what went wrong and where, which always ends up in sending a customer support ticket to Sauce Labs. **Recommendations to others considering Sauce Labs:** You need to account for the performance decrease of funneling your tests through Sauce Cloud. Your framework is probably smart, but not smart enough. In order to create very concrete tests, you need to modularize as much as you can. **What problems is Sauce Labs solving and how is that benefiting you?** We are an e-commerce company. We need to make sure that major customer facing areas of our site are working 24/7. If any of the core parts of our site our down, we lose potential purchases, potential returning customers. With automation, in 15 minutes, we check every single area of the site, without worry that QA or engineering let something slip through the cracks. Automation, with our CI environment are 2 of the most important tools in our arsenal for agile development. ### 50. Helpful for QA, but not dependable for CI **Rating:** 2.5/5.0 stars **Reviewed by:** Ryan B. | Senior Software Engineer III, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2016 **What do you like best about Sauce Labs?** The ability to (eventually) run your test suite through all the browsers that you need to support. **What do you dislike about Sauce Labs?** We have found that tests will fail due to timeouts with the tunnel connection, or other internal saucelabs issues. Usually re-running the tests will work, but because of this, we can't use it to fail deployments in our CI pipeline. **Recommendations to others considering Sauce Labs:** It might be worth trying other services (like browserstack) to compare dependability and performance **What problems is Sauce Labs solving and how is that benefiting you?** So when we run saucelabs tests in parallel with our deployments, the outcome is very helpful for QA, and they can investigate failures manually, or re-run the tests. ## Sauce Labs Discussions - [What is TestObject used for?](https://www.g2.com/discussions/what-is-testobject-used-for) - [How do you use selenium Sauce Labs?](https://www.g2.com/discussions/how-do-you-use-selenium-sauce-labs) - [What is BrowserStack and Sauce Labs?](https://www.g2.com/discussions/what-is-browserstack-and-sauce-labs) - [Are Sauce Labs free?](https://www.g2.com/discussions/are-sauce-labs-free) - [What is sauce labs used for?](https://www.g2.com/discussions/what-is-sauce-labs-used-for) - [View Sauce Labs pricing details and edition comparison](https://www.g2.com/products/sauce-labs/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+07%3A37%3A45+-0500&secure%5Bsession_id%5D=c5f29d0c-7397-4cc9-be93-9bdfe52c5232&secure%5Btoken%5D=956520b59cd3538db47316c5f99cf984083be152666e66d0620a349dde5286ca&format=llm_user) ## Sauce Labs Integrations - [Appdome](https://www.g2.com/products/appdome/reviews) - [Appium](https://www.g2.com/products/appium/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Azure DevOps Labs](https://www.g2.com/products/azure-devops-labs/reviews) - [Bespoken Automated Testing for IVR](https://www.g2.com/products/bespoken-automated-testing-for-ivr/reviews) - [Bitbucket](https://www.g2.com/products/bitbucket/reviews) - [CircleCI](https://www.g2.com/products/circleci/reviews) - [CloudBees](https://www.g2.com/products/cloudbees/reviews) - [Codefresh](https://www.g2.com/products/octopus-deploy-codefresh/reviews) - [Curiosity](https://www.g2.com/products/curiosity-gmbh/reviews) - [Cypress](https://www.g2.com/products/cypress-hcm-cypress/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Deque](https://www.g2.com/products/deque/reviews) - [Espresso](https://www.g2.com/products/espresso/reviews) - [Evinced Dev Debugger](https://www.g2.com/products/evinced-dev-debugger/reviews) - [GenRocket](https://www.g2.com/products/genrocket/reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - [Harness](https://www.g2.com/products/harness-wealth-harness/reviews) - [Jenkins](https://www.g2.com/products/jenkins/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [K2View](https://www.g2.com/products/k2view/reviews) - [Keysight Eggplant](https://www.g2.com/products/keysight-eggplant/reviews) - [Mailosaur](https://www.g2.com/products/mailosaur/reviews) - [Playwright](https://www.g2.com/products/playwright/reviews) - [QMetry Continuous Testing](https://www.g2.com/products/qmetry-continuous-testing/reviews) - [ReportPortal](https://www.g2.com/products/reportportal/reviews) - [Selenium](https://www.g2.com/products/selenium/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TeamCity](https://www.g2.com/products/teamcity/reviews) - [TestCafe](https://www.g2.com/products/testcafe/reviews) - [Testmo](https://www.g2.com/products/testmo/reviews) - [TestRail](https://www.g2.com/products/testrail/reviews) - [Testsigma](https://www.g2.com/products/testsigma/reviews) - [TIBCO Cloud API Management](https://www.g2.com/products/tibco-cloud-api-management/reviews) - [Travis CI](https://www.g2.com/products/travis-ci/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Tricentis Tosca](https://www.g2.com/products/tricentis-tosca/reviews) - [UiPath Test Suite](https://www.g2.com/products/uipath-test-suite/reviews) - [Webhooks.io](https://www.g2.com/products/webhooks-io/reviews) - [Webomates](https://www.g2.com/products/webomates/reviews) - [Wonder Proxy](https://www.g2.com/products/wonder-proxy/reviews) - [Zebrunner](https://www.g2.com/products/zebrunner/reviews) ## Sauce Labs Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Crash Monitoring** - Constant Monitoring - Timely Alerts - User Reports and Feedback **Functionality** - Test Feedback - Test Variety - Emulation **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Functionality ** - Test Feedback - Test History - Customization - Test Variety **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Bug Monitoring** - Analytics - Bug History - Data Retention **Crash Data** - Report Generation - Crash Solutions - Analytics **Management** - Test History - Automation - Organization **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Automation** - Organization - Reliability - Thoroughness **Metrics** - Engagement - Exit Tracking - Retention - Return - Conversions **Agentic AI - Automation Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top Sauce Labs Alternatives - [BrowserStack](https://www.g2.com/products/browserstack/reviews) - 4.4/5.0 (3,312 reviews) - [Ranorex Studio](https://www.g2.com/products/ranorex-studio/reviews) - 4.2/5.0 (243 reviews) - [TestComplete](https://www.g2.com/products/testcomplete/reviews) - 4.2/5.0 (92 reviews)