SatisMeter Pros and Cons

The tool is very easy to implement, it has integration with Slack and the support is very responsive. I like that. At the end we see honest and open feedback which we wouldn't get directly. Review collected by and hosted on G2.com.

That is hard to say. The tool does what we need, the price is ok and I even like the UX. So it is hard to complain. Review collected by and hosted on G2.com.

It is a simple tool that does its job.

Low pricing.

For the past months it has added several useful integrations with other platforms and is constantly (if slowly) evolving. Review collected by and hosted on G2.com.

We would have liked to see a few more customizations available in terms of the look of the NPS message as well as its means of delivery, i.e., also add an email delivery option.

In general, the platform offers very few settings .

I would like to see other survey types available, such as CSAT ones. The ability for additional questions with different types, as getfeedback does, would add significant value and flexibility to the product. Review collected by and hosted on G2.com.

I appreciate especially the user-friendly interface and clear information.

The integration with Slack is also great - I can respond our clients quickly. Review collected by and hosted on G2.com.

Probably nothing from us :)

But I got feedback from some of our clients that Satismeter requires their feedback to our services very often. Review collected by and hosted on G2.com.

It is clear and get all the information we need to better satisfy our client Review collected by and hosted on G2.com.

There is Nothing I dislike for now i would need to use it for a bit longueur Review collected by and hosted on G2.com.

Simplicity. Easy to implement and use. Userfriendly environment. Potential for extension. Review collected by and hosted on G2.com.

Sometimes troubles with login. Reactivity of the support. Review collected by and hosted on G2.com.

Great tool for managing NPS across your customers lifecycle. Powerful, yet simple to use. Multi-channel, great in-app engagement. Awesome two-ways Segment integration. Great Support team. Review collected by and hosted on G2.com.

Almost nothing? Wish perhaps emails were a bit more customizable, but that is a minor thing for us (most of our replies come from in-app). Review collected by and hosted on G2.com.

Intercom integration, very easy to setup Review collected by and hosted on G2.com.

Could offer more flexiblity in terms of targeting users Review collected by and hosted on G2.com.

SatisMeter allows us to distribute an NPS to users while they are logged into our application. The set up was easy enough and the dashboard is clearly displayed with the results of the survey. Ondrej and Jakub at SatisMeter are very responsive to questions and great to work with! Review collected by and hosted on G2.com.

It would be nice to have the ability to tag responses or respond to the users within the application so as to keep everything in one place. Review collected by and hosted on G2.com.

The integrations with other tools such as intercom make this a great tool to use. Review collected by and hosted on G2.com.

If I had to pick something, I'd say the colours are a bit weird. I think I can customize how they appear in our app though. Review collected by and hosted on G2.com.