--- title: SAS Customer Due Diligence Reviews meta_title: 'SAS Customer Due Diligence Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how SAS Customer Due Diligence works for a business like yours. aggregate_rating: rating_value: 2.9 review_count: 4 scale: '5' date_modified: '2025-10-31' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # SAS Customer Due Diligence Reviews **Vendor:** SAS Institute Inc. **Category:** [Anti-Money Laundering Software](https://www.g2.com/categories/anti-money-laundering) **Average Rating:** 2.9/5.0 **Total Reviews:** 4 ## About SAS Customer Due Diligence Protect your institution by rating new customers and updating customer scoring based on key events that could affect the overall risk of your customer relationships. SAS helps you take a more comprehensive approach to customer due diligence, one that is always on so you can be as proactive as possible. ## SAS Customer Due Diligence Reviews ### 1. A lackluster performance and Flaws **Rating:** 1.0/5.0 stars **Reviewed by:** Morven F. | Chief Marketing Officer, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about SAS Customer Due Diligence?** SAS Customer Due Diligence is useless and operations are hard. The user interface is very obtuse. Setting up configurations is not as straightforward as we initially hoped. This increases the risk of compliance and regulations. **What do you dislike about SAS Customer Due Diligence?** Im not particularly fond of the lack of flexibility and customization options with SAS Customer Due Diligence. The user interface appears outdated and not very intuitive making it difficult to navigate. SAS Customer Due Diligence is good from incorporating user features and placing a stronger emphasis on adaptability. **What problems is SAS Customer Due Diligence solving and how is that benefiting you?** The main issue of SAS Customer Due Diligence is the problem of management of customer data. It is unable to helps our business as a platform for maintaining customer information is outdated. It is designed with a one size fits all approach, which limits its quality for industries and business requirements. ### 2. Difficult Inquiries and Customer Perspective **Rating:** 1.5/5.0 stars **Reviewed by:** Andrew C. | CEO, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about SAS Customer Due Diligence?** It lacks summaries and aggregations of transactions and the alerts take a while to generate. The interface is not the most intuitive has its appeal. There is a lack of user experience. **What do you dislike about SAS Customer Due Diligence?** SAS Customer Due Diligence lacks a user interface making it difficult to navigate and utilize. There is a lack of customization options within the system which restricts our ability to tailor it according to our requirements. The customer support provided by SAS is below par with slow response times and insufficient resolutions for our issues. **What problems is SAS Customer Due Diligence solving and how is that benefiting you?** SAS Customer Due Diligence has not solved the issue of time consuming processes involved in managing customer data. It obstructs our business by complicating tasks. It does not ensure compliance, with regulations. ### 3. Solid solution for performing customer due diligence **Rating:** 4.5/5.0 stars **Reviewed by:** Vivek K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2023 **What do you like best about SAS Customer Due Diligence?** Definitely the single view of the customer – makes things streamlined. Also from the recent 8.3 update, connecting to the legacy SAS Anti-Money Laundering 7.1 database is pretty neat for us. This is a must-required solution for companies that are already utilizing SAS' business suit. **What do you dislike about SAS Customer Due Diligence?** The interface could be more intuitive. Sometimes we find ourselves taking a few extra steps than we'd like to (impacting our efficiency). And setting up some of the configurations. **What problems is SAS Customer Due Diligence solving and how is that benefiting you?** CDD helps us spot potential money laundering risks by continuously assessing our customer relationships. As an offshore company dealing with international monetary transactions, having a risk analysis of the funds that are coming in is a necessity. This means we're staying compliant and avoiding potential legal headaches. Peace of mind knowing we have a system diligently monitoring things behind the scenes is the absolute real benefit of the CDD. ### 4. Product Specification **Rating:** 4.5/5.0 stars **Reviewed by:** Shashank S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2023 **What do you like best about SAS Customer Due Diligence?** It helps to resolve the complex query in a short period of time, which affects the efficiency in a positive way. **What do you dislike about SAS Customer Due Diligence?** After-sale support is not as convenient as per its competitors. **What problems is SAS Customer Due Diligence solving and how is that benefiting you?** This has helped to track the Customer query at a single place and able to document it in a much efficient pattern. - [View SAS Customer Due Diligence pricing details and edition comparison](https://www.g2.com/products/sas-customer-due-diligence/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+17%3A36%3A32+-0500&secure%5Bsession_id%5D=a2d669d9-551c-45d0-b953-4f2e6787eb21&secure%5Btoken%5D=9b4e61d9112f588ecd6120c8c760d0d84d9b10ae65ce30e47de3348b7021a882&format=llm_user) ## SAS Customer Due Diligence Features **Fraud Detection** - Name Matching - Watch List - Scoring - E-filing - Workflows and Alerts **Compliance** - Due Dilligence - Regulations and Jurisdictions - Internal Policies **Monitoring** - Models - Simuation - Transaction Monitoring - Segmentation - QA **Reporting** - Compliance Reports - Suspicious Activity - Real-Time Dashboards **Generative AI - Anti Money Laundering** - Risk Scoring - Pattern Recognition **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making ## Top SAS Customer Due Diligence Alternatives - [SEON](https://www.g2.com/products/seon/reviews) - 4.6/5.0 (374 reviews) - [Pirani](https://www.g2.com/products/pirani/reviews) - 4.6/5.0 (336 reviews) - [FullCircl](https://www.g2.com/products/fullcircl/reviews) - 4.5/5.0 (239 reviews)