# Sapio LIMS Reviews **Vendor:** Sapio Sciences **Category:** [Electronic Lab Notebook (ELN) Software](https://www.g2.com/categories/electronic-lab-notebook-eln) **Average Rating:** 4.3/5.0 **Total Reviews:** 39 ## About Sapio LIMS Sapio Sciences focuses on making life in the lab easier and more productive for scientists and the teams that support them. Founded with deep roots in machine learning and AI, the company invested early in a modern lab platform, data architecture and user experience that could support real experimental work at scale. Today, Sapio delivers the Sapio Platform, an agentic AI lab informatics platform that is unified, configurable, low code and scalable. It brings together Sapio LIMS, the market’s most advanced and flexible LIMS for automating research, diagnostics and manufacturing, Sapio ELaiN, the third generation AI lab notebook that acts as an AI co-scientist, and Sapio Scientific Data Cloud, the scientific data unification solution with built-in data organization, search, charting and tools. Scientists and lab teams can easily configure workflows, data structures and role based screens without writing code, while agentic AI helps develop procedures, automate steps and connect and analyse results. Sapio works with leading and emerging biopharma R&D, biotech, CRO and clinical diagnostics organizations worldwide. ## Sapio LIMS Pros & Cons **What users like:** - Users appreciate the **easy-to-use interface** of Sapio LIMS, enhancing workflow management and ensuring smooth operations. (9 reviews) - Users admire the **flexibility** of Sapio LIMS, allowing extensive customization tailored to specific lab needs without coding. (8 reviews) - Users appreciate the **ease of organization** with Sapio LIMS, enhancing workflow efficiency and flexibility across multiple environments. (6 reviews) - Users value the **high level of customization** in Sapio LIMS, allowing extensive flexibility for various needs. (5 reviews) - Users appreciate the **flexibility and comprehensive features** of Sapio LIMS, enhancing usability across different business areas. (5 reviews) - Speed (5 reviews) - User Interface (5 reviews) - Configuration Ease (4 reviews) - Templates (4 reviews) - Automation (3 reviews) **What users dislike:** - Users experience a **difficult learning curve** with Sapio LIMS, finding it overwhelming without sufficient support resources. (5 reviews) - Users find the **complex setup** of Sapio LIMS challenging, hindered by data migration issues and limited support resources. (3 reviews) - Users express concerns about **data management issues** , including migration challenges and system slowdowns during queries. (3 reviews) - Users find **difficult usability** in Sapio LIMS, citing complicated features and insufficient supportive resources for effective use. (3 reviews) - Users experience **slow performance** with Sapio LIMS, especially when processing large data sets and running queries. (3 reviews) - Customization Difficulty (2 reviews) - Integration Issues (2 reviews) - Module Issues (2 reviews) - Required Expertise (2 reviews) - Transfer Issues (2 reviews) ## Sapio LIMS Reviews ### 1. Powerful Customization but Needs Better Support **Rating:** 4.0/5.0 stars **Reviewed by:** Brett S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Sapio LIMS?** I really enjoy the rules engine in Sapio LIMS. It's very accessible and allows for a lot of detailed configuration without needing to code, which is something that doesn't exist in other LIMS systems. It helps with granularity and makes the templates I create for experiments configurable and flexible. I find it allows for customization that is almost infinite. **What do you dislike about Sapio LIMS?** I find the rules engine is difficult to conquer, and there's not as much support for Sapio LIMS as I would like. There's some support through being able to contact the Sapio architects and some portal videos, but compared to other software I've used, which offered courses for certification, Sapio LIMS lacks these resources, aside from a boot camp they offer once or twice a year. Also, the initial setup of LIMS for my lab is quite difficult, though I do have help from our solutions architect and instructional videos. **What problems is Sapio LIMS solving and how is that benefiting you?** I use Sapio LIMS to keep our data and processes consistent, helping us track sample turnaround times and integrate sequencing data. **Official Response from Yuri de Lugt:** > Thank you, Brett, for your detailed and constructive feedback. We’re pleased the rules engine and no-code configurability are enabling granular, flexible experiment templates. We acknowledge that mastering the rules engine and initial system setup can be a challenge. We are expanding structured training, certification-style content, and community resources to strengthen enablement and ongoing support. Your insights directly inform these efforts. ### 2. Streamlined Data Flow but Steep Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Guang Y. **Reviewed Date:** February 18, 2026 **What do you like best about Sapio LIMS?** I like the capability of Sapio LIMS to integrate process batch recording, instrument data, process analytical data flow, database, and analytical tools. It greatly reduces time for lab operators to wrap up data manually into different data tables and graphs, to urge analytical results and enter into batch record, or to generalize and calculate results to be presented or reported. **What do you dislike about Sapio LIMS?** I'd say the ease of building templates and I/O pipelines (especially with webhook). These seem to need a good learning curve for developers. Hope AI can help this. Build documentation, course videos, and foster community of Sapio should help more. It's still in progress, and a long progress. We currently migrate template structure from legacy Excel template which took over 6 months already but still not any integration with analytical sample yet. **What problems is Sapio LIMS solving and how is that benefiting you?** I use Sapio LIMS to save time and automate data flow, reducing errors. It integrates batch recording, instrument data, and analytical tools, simplifying data management and reducing manual data entry time. **Official Response from Yuri de Lugt:** > Thank you, Guang, for your comprehensive feedback. We are excited to learn that Sapio LIMS saves time and automates data flow while reducing errors. We’re glad the integration of batch recording, instrument data, analytics, and database workflows is reducing manual data consolidation and accelerating reporting. We recognize that building templates and I/O pipelines, especially webhook-based integrations, requires a learning curve. We are investing in enhanced training and documentation, AI-assisted configuration support, structured training content, and community development to streamline this process. Your experience is highly valuable to us. ### 3. Configurable LIMs **Rating:** 4.5/5.0 stars **Reviewed by:** Anu S. **Reviewed Date:** February 18, 2026 **What do you like best about Sapio LIMS?** I like the easy-to-use queues and the ability to create and configure assays with Sapio LIMS. The feature of having multiple environments like validation, development, and production is beneficial. I appreciate the ability to connect with other apps and vendors, along with the API setup and user configuration. Reviewing cases with production support and customizing screen layouts are aspects that stand out. It's configurable and quicker to launch assays, which influenced our switch from SCC Soft Lab Systems. **What do you dislike about Sapio LIMS?** I find the system slow, especially when running queries. It's tough to handle large data in the front end application. Also, the reporting module should be separated from the actual LIMS for better performance. **What problems is Sapio LIMS solving and how is that benefiting you?** I use Sapio LIMS to streamline workflows, add new assays consistently, and improve reporting for next-generation sequencing. **Official Response from Yuri de Lugt:** > Thank you, Anu, for your detailed feedback. We’re pleased that queues, assay configurability, multi-environment support, API connectivity, and user configuration are delivering operational value, especially in your transition from SCC Soft Lab Systems. Regarding performance and reporting architecture, we recognize the importance of handling large datasets efficiently and are continuously improving front-end responsiveness and system optimization. Your insights are greatly appreciated. ### 4. Rich Functionality, Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Harin L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Sapio LIMS?** I like the rich functionality that Sapio LIMS offers as well as the excellent customer service and training. The organized hierarchical data model is easy to understand and makes selecting and observing data within the system much simpler. **What do you dislike about Sapio LIMS?** I haven't had much experience outside of training, so I can't really answer this unless I work with it some more. Sometimes the UX could be cleaner and a bit more intuitive. There are 'hidden' hot keys or like double click interactions that are documented somewhere but could be easily forgotten. **What problems is Sapio LIMS solving and how is that benefiting you?** Sapio LIMS solves issues with fragmented legacy systems by providing a cohesive sample management and experiment tracking platform. **Official Response from Yuri de Lugt:** > Thank you, Harin, for recognizing the rich functionality, hierarchical data model, and customer support. We’re glad the structure supports clear data visibility and navigation. Your UX observations, including discoverability of shortcuts and interactions, are valuable. We are actively refining interface clarity, training and documentation to make advanced features more intuitive and easier to retain over time. ### 5. Enhanced Accessibility, Easy Sample Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Jon O. | Senior Automation Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Sapio LIMS?** I like that Sapio LIMS is interactive, accessible, and easily correctable. The container shelves feature is something I appreciate as well. I also find the ease of tracking and having more access compared to our previous software, Nautilus LIMS, to be a significant advantage. Setting up Sapio LIMS was easy too. **What do you dislike about Sapio LIMS?** I think Sapio LIMS could be more interactive. **What problems is Sapio LIMS solving and how is that benefiting you?** I use Sapio LIMS for sample management and cold storage monitoring. It solves sample tracking for pull requests, provides more access, and makes tracking easier. I like that it's interactive, accessible, and easily correctable. **Official Response from Yuri de Lugt:** > Thank you, Jon, for your detailed feedback. We’re glad to hear that accessibility, sample tracking, pull requests, container shelves, and overall usability have improved your experience compared to Nautilus LIMS. Ease of setup and data correction are areas we prioritize. We value that interactivity suggestion and continue enhancing UX responsiveness and engagement features to further elevate the user experience. ### 6. Solid Yet In Development, Watch Out for Customization Needs **Rating:** 3.0/5.0 stars **Reviewed by:** Clare D. | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Sapio LIMS?** I like the search ability and AI capabilities of Sapio LIMS. The easy searches make it easy for the team to find the data they need to make business decisions. I also appreciate the updated UI and scalability, which influenced our decision to switch from Labware LIMS. **What do you dislike about Sapio LIMS?** I'm concerned about it being customized enough for our unique processes. During the setup, we had issues with data migration and webhook errors. **What problems is Sapio LIMS solving and how is that benefiting you?** Sapio LIMS helps with tracking lab processes, data, instrument maintenance, quality control, and making business decisions easier with its search and AI capabilities. **Official Response from Yuri de Lugt:** > Thank you, Clare, for your thoughtful and balanced feedback. We’re glad to hear that the search functionality, AI capabilities, updated UI, and scalability are supporting your team’s decision-making and transition from Labware LIMS. We appreciate your candid comments regarding customization, data migration, and webhook challenges. Supporting unique processes is central to our platform strategy, and we continue refining our migration frameworks, integration tooling, and technical guidance to ensure smoother implementations. Your feedback helps us improve, and we’re committed to ensuring Sapio LIMS fully supports your operational needs. ### 7. Just Onboarding to Sapio—Too Early to Judge **Rating:** 3.0/5.0 stars **Reviewed by:** Harpreet K. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Sapio LIMS?** Just onboarding on Sapio hence do not have much exposure **What do you dislike about Sapio LIMS?** Just onboarding on Sapio hence do not have any experience **What problems is Sapio LIMS solving and how is that benefiting you?** We do not have ELN and it will be integrated with LIMS to have end to end visibility **Official Response from Yuri de Lugt:** > Thank you, Harpreet, for sharing your early impressions. We understand that onboarding is just the beginning of the journey, and exposure grows over time as workflows and configurations become more familiar. Our goal is to ensure your ramp-up experience is structured, supportive, and aligned with your operational objectives. We look forward to supporting you as you gain deeper hands-on experience with Sapio LIMS. ### 8. Fast, Intuitive Inventory Management with Sapio LIMS **Rating:** 5.0/5.0 stars **Reviewed by:** Jaclyn C. **Reviewed Date:** February 18, 2026 **What do you like best about Sapio LIMS?** I find Sapio LIMS to be fast and intuitive, which is important for us as we need an inventory system that is easy to search and add samples to experiments. It works well for us, and I'm pleased enough to recommend it to others. **What do you dislike about Sapio LIMS?** N/A **What problems is Sapio LIMS solving and how is that benefiting you?** I plan to use Sapio LIMS for better searching, storing, and adding/removing inventory. It's fast and intuitive, offering an easy-to-use system for managing samples in experiments. **Official Response from Yuri de Lugt:** > Thank you, Jaclyn, for your strong endorsement. We’re thrilled that Sapio LIMS is delivering the speed, intuitive inventory management, and search efficiency your team requires. Your willingness to recommend the platform is greatly appreciated, and we remain committed to sustaining that level of performance and usability. ### 9. Easy to Use, But Training Needs Speed **Rating:** 3.5/5.0 stars **Reviewed by:** Maddie S. **Reviewed Date:** February 18, 2026 **What do you like best about Sapio LIMS?** I like Sapio LIMS for its easy-to-use interface, which makes navigating and managing workflows straightforward. It helps us a lot with workflow management by clearly outlining who is responsible for what and when, making our operations smoother. **What do you dislike about Sapio LIMS?** The training is a little slow. **What problems is Sapio LIMS solving and how is that benefiting you?** Sapio LIMS supports workflow management, sample registration, and experiment results. It helps with understanding who is responsible for what and when. **Official Response from Yuri de Lugt:** > Thank you, Maddie, for your feedback. We’re pleased that the intuitive interface and workflow clarity are helping streamline responsibility tracking and operational efficiency. Regarding training pace, we appreciate the input. We are continuously evolving our enablement programs, documentation, and learning resources to accelerate onboarding and proficiency. Your perspective helps us strengthen that experience. ### 10. Intuitive and Easy to Use—A Great Fit for Our Organization **Rating:** 4.0/5.0 stars **Reviewed by:** Dianne M. | Associate Director IT PMO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Sapio LIMS?** Ease of use and intuitive. It’s a great fit for my organization. We’ve had several meetings with the team and are very impressed. **What do you dislike about Sapio LIMS?** I’m concerned about my data migration and how the data model will be set up. **What problems is Sapio LIMS solving and how is that benefiting you?** Our goal is to eliminate the number of systems and databases we use today. We are hoping Sapier will solve this problem for us. **Official Response from Yuri de Lugt:** > Thank you, Dianne. We’re pleased that ease of use and intuitive design are resonating with your organization. It’s great to hear that your meetings with the team have been positive. Regarding data migration and data model setup, we understand how critical these foundations are. Our teams work closely to ensure migration and scalable data architecture, and we remain committed to supporting you throughout that process and eliminate the number of systems and databases you use today. ### 11. One-Step Automation That Streamlines Our Entire Process **Rating:** 4.5/5.0 stars **Reviewed by:** Sridhar R. | Product operations manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Sapio LIMS?** We can automate all the process at one step. **What do you dislike about Sapio LIMS?** This is the first time I’m coming for the Sapio conference, I’m very much impressed with all the product, I don’t have any dislikes now. **What problems is Sapio LIMS solving and how is that benefiting you?** We have multiple LIMS systems by different groups, with this one solution we are very happy **Official Response from Yuri de Lugt:** > Thank you, Sridhar. We’re delighted that one-step automation is streamlining your processes and that your conference experience was positive. It’s encouraging to hear that the Sapio platform is making a strong impression. We appreciate your support and look forward to continuing to innovate alongside you. ### 12. The training isn’t just a session — it’s truly an experience where you genuinely learn **Rating:** 5.0/5.0 stars **Reviewed by:** Ericka P. | Associate Delivery Manager, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Sapio LIMS?** What I like best about Sapio LIMS is how intuitive and flexible the platform is. From the very beginning, it’s clear that the system has been designed with both the end user and the broader scientific workflow in mind. The interface is clean and easy to navigate, which makes onboarding and daily use much more efficient — even for users who aren’t deeply technical. Another standout feature is the level of customization available. Sapio LIMS adapts to the specific needs of our lab rather than forcing us to fit into a rigid structure. Whether it's configuring workflows, setting up data entry forms, or integrating with other systems, the platform provides the tools to tailor processes exactly as we need them. I also appreciate how Sapio LIMS helps ensure data integrity and traceability, which are absolutely critical in regulated environments. The audit trails, role-based access, and overall structure give us the confidence that our data is secure, consistent, and compliant. The trainers were knowledgeable, patient, and made sure we understood both the technical side and the bigger picture. It made a difference in how I engage with the software — not just clicking buttons, but actually understanding what I’m doing and why. **What do you dislike about Sapio LIMS?** What I’ve found most challenging about Sapio LIMS so far is that, while the platform is very powerful, it can feel a bit overwhelming at first — especially for users who aren’t familiar with LIMS systems. There’s a learning curve when it comes to understanding how all the pieces fit together, and sometimes it takes time to feel fully confident navigating certain modules or settings. That said, I wouldn’t call this a flaw, but rather something to be aware of. It’s a complex tool designed for complex environments, and the training sessions helped a lot in bridging that initial gap. With continued use, I’ve grown more comfortable with the system, but I do think a bit more user guidanc **What problems is Sapio LIMS solving and how is that benefiting you?** One of the main problems Sapio LIMS is solving for us is the centralization and traceability of laboratory data. Before using Sapio, managing sample information, test results, and workflows could be fragmented or reliant on manual processes, which increased the risk of errors and made it harder to ensure consistency. With Sapio, everything is captured and organized in one system, which helps improve data integrity, traceability, and operational efficiency. It’s much easier to track where samples are in the workflow, maintain standardized procedures, and generate reports when needed. This is especially valuable in regulated environments, where auditability and compliance are critical. **Official Response from Yuri de Lugt:** > Thank you so much for sharing this wonderful review! We’re thrilled to hear that you found the training to be more than just a session, but truly a learning experience. That’s exactly the kind of impact we aim for! We’re equally excited to hear how much you appreciate Sapio LIMS. From its intuitive, flexible design to the customization that allows it to fit seamlessly into your lab’s workflows. Your acknowledgment of our trainers’ patience and expertise is highly appreciated. They’ll be excited to hear this feedback! Thank you again for taking the time to share your experience and insights. We’re lucky to have such great users like you in the Sapio community! ### 13. Sapio Sciencesreview **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Sapio LIMS?** We are just in the beginning of our collaboration with Sapio, but the support from the engineers that we are receiving has been terrific. I am also looking forward to working with ElaiN **What do you dislike about Sapio LIMS?** I don’t have anything negative to say at this time, other than some of our needs don’t come out-of-the-box, so I’m a little bit weary of or custom designs and how they will behave downstream. **What problems is Sapio LIMS solving and how is that benefiting you?** Our current LIMS is not very user friendly, offers very little data queries and isn’t very customizable. **Official Response from Yuri de Lugt:** > Thank you for sharing your early collaboration experience. We’re pleased that our engineering support has made a strong impression and that you’re looking forward to continued partnership. Regarding custom designs, we understand the importance of ensuring downstream stability. Our architecture and validation approaches are designed to safeguard long-term performance, and we remain closely engaged throughout configuration and scaling phases. ### 14. Streamlined Sample Management with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Meghen S. **Reviewed Date:** February 18, 2026 **What do you like best about Sapio LIMS?** I like the ease of use of Sapio LIMS. It's easy to navigate, which really helps with managing samples and storage. **What do you dislike about Sapio LIMS?** Not sure **What problems is Sapio LIMS solving and how is that benefiting you?** Sapio LIMS solves complicated sample management and storage issues for me. **Official Response from Yuri de Lugt:** > Thank you, Meghen. We are excited to learn Sapio LIMS solves your complicated sample management and storage issues! We’re glad the ease of navigation is supporting efficient sample and storage management. Delivering intuitive workflows is central to our design philosophy. We appreciate your feedback and look forward to continuing to support your team’s success. ### 15. Promising Solutions with Customizable Features **Rating:** 4.0/5.0 stars **Reviewed by:** Kate C. **Reviewed Date:** February 19, 2026 **What do you like best about Sapio LIMS?** I'm looking forward to using Sapio LIMS for its no-code configuration of templates, which seems promising. **What do you dislike about Sapio LIMS?** N/A **What problems is Sapio LIMS solving and how is that benefiting you?** Sapio LIMS unifies our sample management, experiment data, and request platforms, improving our workflow. **Official Response from Yuri de Lugt:** > Thank you, Kate. We’re excited that the no-code configuration capabilities are aligning with your expectations. Empowering users to configure templates without heavy development overhead is a key differentiator. We look forward to supporting you as you begin leveraging these features more fully. ### 16. Feature-Rich, AI-Enabled Platform That Supports Multiple Business Areas **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Sapio LIMS?** Lot of features and support different business areas. Has AI enabled features **What do you dislike about Sapio LIMS?** The integration with our other systems may need a lot of work **What problems is Sapio LIMS solving and how is that benefiting you?** Simplify and uniform our workflow **Official Response from Yuri de Lugt:** > Thank you for highlighting the breadth of features and AI-enabled capabilities across multiple business areas. We’re pleased that the platform’s functionality and embedded AI tools are delivering value across your organization. Regarding integration with other systems, we recognize that interoperability is critical within complex technology ecosystems. We continue to enhance our APIs, connectors, and integration frameworks to streamline system-to-system communication and reduce implementation effort. We appreciate your thoughtful feedback. ### 17. Streamlined, Unified Multi-Site Management with Sapio LIMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Sapio LIMS?** The most important part about sapio lims if the ability to streamline processes and have a unified system for our multiple sites **What do you dislike about Sapio LIMS?** We have had some issues with sapio lims being quite slow with the amount of data that we run **What problems is Sapio LIMS solving and how is that benefiting you?** Sapio lims helped us have a uniform system across assays and sites **Official Response from Yuri de Lugt:** > Thank you for highlighting the value of unified, multi-site process management. We understand that performance at scale is essential, particularly with high data volumes. System responsiveness remains a priority, and we continuously optimize infrastructure and query performance to support demanding workloads. We appreciate the candid feedback. ### 18. Flexible, Integrated Possibilities That Deliver **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Sapio LIMS?** Flexible, integrated options that let me tailor the platform to my own business needs. **What do you dislike about Sapio LIMS?** Limitations when you wish to work with other Sapio modules such as stability **What problems is Sapio LIMS solving and how is that benefiting you?** One platform to support end to end process needs **Official Response from Yuri de Lugt:** > Thank you for your comments on the one platform’s flexibility and integrated configurability. We’re glad the system allows you to tailor it effectively to your specific business needs. With respect to working across additional Sapio modules, including stability, we understand the importance of seamless cross-module workflows. We are continuously strengthening interoperability and architectural cohesion across the Sapio platform to ensure a more unified and efficient user experience. Thank you for sharing your perspective. ### 19. Very Flexible Data Models and Easy Workflow Configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Sapio LIMS?** Very flexible , data models, easy workflow configuration **What do you dislike about Sapio LIMS?** Automate test case and unit test coverage **What problems is Sapio LIMS solving and how is that benefiting you?** Quick and easy eln config **Official Response from Yuri de Lugt:** > Thank you for recognizing the flexibility of our data models and workflow configuration capabilities. We’re glad these features are meeting your needs. Automated test coverage is an important area for continued platform maturity, and we value the suggestion as we strengthen our quality engineering practices. ### 20. Out experience with Sapio Science products **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Sapio LIMS?** It is very flexible once you master the inner workings. We use it for several different scenarios in the lab. **What do you dislike about Sapio LIMS?** The initial version of software about 10 years ago was very cumbersome. We carryover some aspects of the old implementation. **What problems is Sapio LIMS solving and how is that benefiting you?** It gives us a readymade platform for creating lab workflows. **Official Response from Yuri de Lugt:** > Thank you for sharing your experience with Sapio LIMS! We’re delighted to hear that you’ve been able to leverage the flexibility of our platform across multiple lab scenarios. Your feedback about the early versions is very valuable. We have worked hard over the years to make Sapio more intuitive and efficient, and it’s great to know those improvements are making a difference. We’re especially glad that Sapio is helping you streamline workflows and achieve consistency in your lab processes. Supporting our customers’ scientific goals is at the heart of what we do, and we truly appreciate you being part of the Sapio community. ### 21. Detailed Oriented Team Delivered **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan K. | Analytics Products Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2024 **What do you like best about Sapio LIMS?** The flexibility. I enjoy having access to a system that allows us to design digital workflows that work with our labs. In the past, with much more rigid systems, it was more re-work of laboratory practices to work with a system. Not with this ELN! In addition, utilizing agile workflows, we were able to test and implement individual workflows as well as to test integrations along the way! Couple this with a great team at Sapio - it makes all the difference! **What do you dislike about Sapio LIMS?** Obviously having a more open software leads to the introduction of bugs. This is more of a fact of life, then a downside of this particular ELN. **What problems is Sapio LIMS solving and how is that benefiting you?** The ELN is helping us digitize laboratory experiments within the non gxp manfuacturing sciences lab. **Official Response from Yuri de Lugt:** > Thank you for your wonderful review! We're excited that Sapio ELN's flexibility and agile workflows have made a positive impact on your lab. It's great to hear our team's support has been a highlight for you! We appreciate your understanding of the challenges with open software and remain committed to ensuring the best experience. We're excited to support your continued success in digitizing lab experiments. ### 22. excellent platform for life sciences **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Sapio LIMS?** flexibility, ease of use, non-developer option, constantly adding new features **What do you dislike about Sapio LIMS?** wish had more built-in modules (like it has storage) **What problems is Sapio LIMS solving and how is that benefiting you?** quick reliable development of life sciences modules **Official Response from Yuri de Lugt:** > Thank you so much for your excellent review. We appreciate the feedback also. ### 23. Customizable LIMS System with Good Customer Support but Poor Documentation **Rating:** 4.0/5.0 stars **Reviewed by:** Brendan Y. | Senior Associate Scientist II, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Sapio LIMS?** Sapio comes with a lot of good to decent apps out of the box that work within our system. What's especially great though is the fact that we can add our own plugins and webhooks that interface with our other information databases and accurately map out our experiments. **What do you dislike about Sapio LIMS?** I really dislike the documentation of how Sapio Apps work. Most of the App Setup backend is obtuse and can require either a lot of trial and error or multiple demos to fully grasp, and that's just for 1 user. If we have to train another user then we have to rely on our own documentation or try to refer to the barebones Exemplar End User Documentation. Thankfully, over the last year there has been a concerted and much appreciated effort from Sapio to expand their documentation and simply our ability to ask questions. The Sapio Sciences Support Portal is a great step forward, but still lacks much of the necessary documentation for specific apps. I look forward to more pages written within it. **What problems is Sapio LIMS solving and how is that benefiting you?** Sapio is a robust ELN that can contain all of our relevant experiment data, provide comparative searches across the whole database and makes looking up old information much easier than before. Sapio also ensures that experiment data is tracked consistently. **Official Response from Richard Halton:** > We are so very glad to hear that you are taking advantage of the out-of-the-box apps, plugins, and webhooks within Sapio. As you know, we continue to focus on improving our documentation—we are moving fast. Stay tuned for many more improvements. Thanks - The Sapio Team. ### 24. Production for 4.5 years **Rating:** 5.0/5.0 stars **Reviewed by:** Michal G. | Data Czar, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2024 **What do you like best about Sapio LIMS?** Sapio provides a foundation - the platform that guarantees the reliable storage of records. There is a ton of tools they provide on top of that for keeping track of experiments, materials, and data. The tools are inherently customizable so that we get process tracking to match our specialized workflows. **What do you dislike about Sapio LIMS?** Sapio documentation does not provide best practices for the use of their tools. In fact we have to try and test things to figure out what practices to adopt. **What problems is Sapio LIMS solving and how is that benefiting you?** The ELN features enable keeping records of experiments. The LIMS and SDMS store our sample, reagents, and data which we then use to refine our ML models and analyze experimental results. We also use the collected records to generate reports. **Official Response from Richard Halton:** > Thanks so much for your kind review and rating. We continue to invest heavily to improve our documentation, so your feedback is very useful and timely - Sapio Team. ### 25. Sapio LIMS Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Sapio LIMS?** The web-based access allows access from any instrument in the lab. This is great for rapidly uploading data at the point of creation into the database. The fundamental ability of the system to represent complex biological workflows is the single most important and attractive feature of this system. Combined with the ability to tune it to our specific needs, this makes data tracking for large numbers of entities very easy in the system. **What do you dislike about Sapio LIMS?** Building views and generating reports is a little too dependent on the support from the team. While we appreciate the rapid turnaround and fantastic product support, features that allow us to glean data as is from the system would be nice to have in the future. **What problems is Sapio LIMS solving and how is that benefiting you?** Exemplar is agnostic to the numbers of data elements that move through the workflows, which means it lends itself to high-throughput implementation from the get-go. This is critical to our workflow in the biologics space and we are able to provide the discovery process with an informatics backbone like no other. In addition to the speed, this system allows for easy data parsing and analysis, which allows us to examine our process and trends like never before. Most of our workflows are request-driven, so to have timeline data associated with a variety of requests empowers us to address age-old inefficiencies and even new challenges as the science evolves. **Official Response from Yuri de Lugt:** > Thank you for sharing your detailed feedback! We're thrilled to hear how Sapio's web-based access and ability to represent complex workflows have streamlined your processes. Your note on improving self-service reporting capabilities is invaluable, and we'll pass this along to our product team. We're glad Sapio provides the robust backbone you need for high-throughput and insightful data analysis! ### 26. Sapio LIMS for high throughput NGS testing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Sapio LIMS?** Sapio LIMS is versatile and flexible. It allows large, complex workflows and processes with the ability to modify and enhance with minimal effort or impact to current process. It has the ability to handle high throughput complex lab workflows. **What do you dislike about Sapio LIMS?** Potential performance disadvantages if data hierarchy is not set up. Only use relational database without ability to utilize object database. **What problems is Sapio LIMS solving and how is that benefiting you?** Scalable and sustainable high throughput NGS LIMS with flexibility to bring new testing and workflows to market faster. **Official Response from Yuri de Lugt:** > Thank you for sharing your great review! We’re excited to learn that Sapio's platform's flexibility and ability to handle large, complex workflows have been valuable for your high-throughput NGS testing. Supporting scalable and sustainable workflows while enabling rapid deployment of new tests is exactly what we want for our users! We also appreciate your feedback regarding the data hierarchy and database structure. Optimizing performance is a key focus, and insights like yours help us refine and enhance our platform to better meet our users’ needs. It’s exciting to learn how Sapio is contributing to your lab's efficiency and innovation. Thank you for being a valued partner—we look forward to supporting your continued success! ### 27. Great product if you are looking for customization **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Sapio LIMS?** Sapio LIMS ELN was able to adapt and customize their product to our specific design needs. **What do you dislike about Sapio LIMS?** Some features are too complicated to adopt. Not easy to use in the beginning. **What problems is Sapio LIMS solving and how is that benefiting you?** Global centralized and harmonized databank with structured and searchable data. **Official Response from Yuri de Lugt:** > Thank you for your thoughtful review and feedback! We're pleased that Sapio's customization capabilities have met your design needs. Our goal is to provide flexible solutions that adapt to unique workflows, so it’s great to see that reflected in your experience. We also appreciate your feedback regarding the complexity of some features. Continuous improvement is a priority for us, and we’re always working to make our Sapio ELN/LIMS platform more intuitive and user-friendly. Your input helps guide those efforts! It’s great to see how our solution is contributing to a centralized and harmonized databank for your team—structured and searchable data is very important! Thanks again for your review and for being a valued part of the Sapio community. ### 28. Sapio ELN for sample managment **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer C. | Director - Clinical Research Programs, Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Sapio LIMS?** Sapio system is very customizable to meet the labs workflows. The development teams are engaged and great to work with. The application is very user friendly and has a clean modern design **What do you dislike about Sapio LIMS?** Custom Charts for dashboards are very limited to what can be selected. **What problems is Sapio LIMS solving and how is that benefiting you?** Sample storage for a large biroepository study. Sapio allows samples to be queried by specific attributes and then selected for the check out process which is tracked and can be easily provided for external study audits. **Official Response from Yuri de Lugt:** > Thank you for highlighting Sapio LIMS ELN's customizability, user-friendly design, and modern look! It's great to see the system empowering your workflows and that we are making a positive impact. We're glad Sapio is streamlining sample storage and queries for your biorepository study, supporting audit readiness and study needs. We appreciate your input on custom chart limitations for dashboards and will pass this along to our product team. Your insights are invaluable in driving improvements. We will share your feedback with the team. ### 29. Feature-rich and excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Erik S. | Bioinformatician, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Sapio LIMS?** Sapio has a very flexible datamodel we can configure ourselves through the UI. And the API covers almost every part of the LIMS, even record types we define ourselves. **What do you dislike about Sapio LIMS?** Patient-related functionality isn't straight out of the box and needs to be customized. **What problems is Sapio LIMS solving and how is that benefiting you?** Lab workflow in a clinical genetics lab. **Official Response from Yuri de Lugt:** > Thank you for your feedback! It is great to hear you value Sapio's flexible data model and API, enabling your configuration and integration needs for your lab. This reflects our commitment to providing tools that empower users to tailor the platform to their unique workflows. We appreciate your note on patient-related functionality and understand its importance. We'll share this feedback with our team as we continue enhancing our offerings. It's great to know Sapio is supporting your lab workflows in clinical genetics and we are here to ensure your experience remains positive. ### 30. Sapio: The All in One Platform; Jack of All Trades **Rating:** 3.5/5.0 stars **Reviewed by:** Jc A. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Sapio LIMS?** Sapio is one of the most customizable platforms I have ever had the opportunity to use! Our current use is pushing the platform's capabilities to its limits, and it is succeeding at delivering our ELN needs. My experience using this platform is pretty positive thus far. However, there is a steep learning curve when it comes to learning the fundamentals and the features available for a particular solution. That being said, customizing how your data is stored, related, and found is extremely useful. Finding data is very easy once you understand the search functionality. I would recommend this platform to anyone who needs high customizability when it comes to an ELN solution. **What do you dislike about Sapio LIMS?** The biggest issue I have with Sapio is the lack of training documentation. It took me nearly three months of constant trial and error before the system started making sense to me. What elevated my understanding of the platform was being directed during support calls and tickets. If you are considering Sapio as your ELN of choice I would make sure to have ample time to learn the platform and what features will be available to you. **What problems is Sapio LIMS solving and how is that benefiting you?** The biggest problem that Sapio solves for us is its ability to search for data easily and in a centralized location. This has made it so easy for me and my team to search for particular samples without having to sift through pages and pages of spreadsheets or have to write complex queries to find what we need. **Official Response from Richard Halton:** > Thanks for taking the time to review Sapio Sciences, we appreciate it. Sapio is actively addressing the training and documentation issue; with new hires in that department, we will soon provide you with an array of news education resources to take advantage of. ### 31. Best Job I've ever had **Rating:** 4.5/5.0 stars **Reviewed by:** Eric B. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2023 **What do you like best about Sapio LIMS?** How easy and intuitive it is to write API's to integrate at specific invocation points. Not having to deal with front end developement is also a huge plus. Audit log is very helpful, and the Sapio Admin Tools helps in on the fly support. **What do you dislike about Sapio LIMS?** It can be slow given our particular user volume and networking setup, especially since we offices cross multiple states accessing (at least with version 21.8). Ability to perform validation testing is very difficult so as to meet compliance standards. **What problems is Sapio LIMS solving and how is that benefiting you?** Keeps the lab and coordinated services from using Excel sheets! Provides great audit log support for auditing purposes, helps us track patients, organizations, pathology labs, physicians, samples, test orders, reports, and integrates nicely with third party interfaces such as printers, scanners, email and fax services. **Official Response from Richard Halton:** > Thank you for your excellent review. We appreciate it. It is wonderful to hear that you are taking advantage of our platform capabilities. ### 32. A configurable platform **Rating:** 5.0/5.0 stars **Reviewed by:** Prakash B. | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Sapio LIMS?** • Out-of-the-box ELN to capture paper-on-glass experiments with minimal configuration. • Some out-of-the-box features I like are customizable homepages for different groups, easy charting capabilities, Inventory handling, and instrument handling. • The LIMS portion can be configured to suit your workflows. • Integrated with Solr to enhance search capabilities **What do you dislike about Sapio LIMS?** With tons of flexibility comes complexity. Short how-to videos or instructions to cover the basics and where to find what can help an administrator roll out the system faster for end users or fix issues quickly. **What problems is Sapio LIMS solving and how is that benefiting you?** Essentially a one-stop solution for Research. **Official Response from Richard Halton:** > Thank you so much for your excellent review, and we will take on board and discuss your feedback - The Sapio Team. ### 33. Very good experiences working with the Sapio team to build an NGS ELN that works for us **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2023 **What do you like best about Sapio LIMS?** Sapio has built very good integrations with other pieces of software and data analysis tools. It is extremely user friendly and presents a clear design. **What do you dislike about Sapio LIMS?** Sapio should have more out of the box modules that a user can pull into workflows. Additional options in the process manager pro to really customize. **What problems is Sapio LIMS solving and how is that benefiting you?** It is a single place for all of our workflows that are easy to design and user friendly for the end user. It has built in sample lineage and sample mangement. ### 34. Excellent Services Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Sapio LIMS?** The flexibility of the configurations makes Sapio LIMS an excellent solution for small and large companies. **What do you dislike about Sapio LIMS?** The product out of the box is pretty vanilla and required quite a few configurations for our business but that is by design. It is a platform, a toolbox, not a solution. **What problems is Sapio LIMS solving and how is that benefiting you?** We are a pre-clinical company still using paper lab notebooks. Sapio LIMS ELN is automating our paper and manual lab processes. We now cell line registration, storage and tracking with in vitro workflows for various types of experiments. ### 35. Complex platform with lots of good features **Rating:** 3.5/5.0 stars **Reviewed by:** Nina H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Sapio LIMS?** The software works well for detailed requests and integration across sample types. **What do you dislike about Sapio LIMS?** Some things can be a bit clunky at first or take longer to set up than on other platforms. **What problems is Sapio LIMS solving and how is that benefiting you?** Having better visibility over sample relationships and usage across experiments. **Official Response from Richard Halton:** > Thanks for taking the time to review Sapio Sciences Nina. Since the platform is highly configurable, I hope our expert services team can work with you to ensure the workflow is optimized for your needs. ### 36. Powerful LIMS with a learning curve. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Sapio LIMS?** The system is very configurable. You can adjust it to match your workflow. And the plug-ins allow you to add in additional functionality. **What do you dislike about Sapio LIMS?** Sometimes trying to find what you need to change or where an item is can be confusing and the tutorials don't always match the system. **What problems is Sapio LIMS solving and how is that benefiting you?** We use it in both our CLIA labs to manage the sample workflow and in our research labs to track experiments. **Official Response from Richard Halton:** > Thank you for your excellent review. We really appreciate it. ### 37. Best customizable and scalable LIMS+ELN **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Sapio LIMS?** The Sapio LIMS ELN is the most customizable product on the market. It makes it easy for administrators and scientists to create a lab-specific process without code. For our lab, we like to over-customize and handle all the back-end code development ourselves. The Rules Engine saves us hours of development time by allowing us to add alerts, transactions, and webhooks within an easily readable framework. **What do you dislike about Sapio LIMS?** As Sapio grows, it will need to hire more support staff to help answer forum questions. However, third-party consultants can provide project-level or day-to-day support as required. I have confidence Sapio will scale appropriately with their new backing. **What problems is Sapio LIMS solving and how is that benefiting you?** Sample Tracking, auditing and traceability. Reagent and kit management. Shipment labeling and integration with shippers. Automatic barcoding of lab tubes/specimens. Running our algorithms. Integrations with lab instruments for secure data transferring. **Official Response from Richard Halton:** > Thank you for giving Sapio a top review. We truly appreciate your business. ### 38. Senior Process Engineer **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Sapio LIMS?** Having flow on the system for the database **What do you dislike about Sapio LIMS?** Very Very Very clunky system and not easy to navigate/use **What problems is Sapio LIMS solving and how is that benefiting you?** Data management and it really isn't benefiting me too much since the system is difficult to use **Official Response from Richard Halton:** > Thanks for taking the time to review Sapio Sciences. I'm disappointed to hear your feedback. Unlike some LIMS/ELNs, Sapio/Exemplar is highly configurable - I hope our expert services team can work with you to ensure your lab scenarios/workflows are optimized for your specific needs and user roles. I would also like to mention that Sapio will soon provide a large array of documentation and training that I hope you can take advantage of. ### 39. Modern platform with LIMS and ELN **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2020 **What do you like best about Sapio LIMS?** Drag and drop workflow/Template building is easy to use and quick. The Exemplar LIMS system and Electronic Lab Notebook is configurable from the data model to the interface like record views and home pages. Exemplar has the best searching I have seen and has integrated charting as well. So I can visualize any data table where I am...whether at result of search of within the electronic lab notebook experiment. Sample registration is strong with support for subtypes with their own metadata. Graphical storage, materials management all pretty good. **What do you dislike about Sapio LIMS?** Sometimes their updates can come too fast...it's hard to keep up. **Recommendations to others considering Sapio LIMS:** Product shines in use cases versus the others. Do a deep dive evaluation before buying anything, including Exemplar. Demos from vendors can easily fool people. **What problems is Sapio LIMS solving and how is that benefiting you?** Harmonizing our lab workflows and being able to change them quickly as needed. Sharing data between LIMS and ELN. Tracking experimental work including materials, plates, instrument data. Being able to search across the enterprise now on our data. ## Sapio LIMS Discussions - [What is Exemplar LIMS used for?](https://www.g2.com/discussions/what-is-exemplar-lims-used-for) - [View Sapio LIMS pricing details and edition comparison](https://www.g2.com/products/sapio-lims/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+03%3A24%3A07+-0500&secure%5Bsession_id%5D=e5ce2530-54e7-4d56-819f-cc0eb377562a&secure%5Btoken%5D=aea7f2945fb65bdcf6be32eac9b849743b03e523d88262a634ba846313d55206&format=llm_user) ## Sapio LIMS Integrations - [Kpow for Apache Kafka®](https://www.g2.com/products/kpow-for-apache-kafka/reviews) ## Sapio LIMS Features **Process** - Data Storage - Inventory Management - Protocol Templates - Intellectual Protection and Compliance - Comprehensive Search Functionality - Data Access Authorization **Lab Informatics** - Instrument Management - ELN Support - Workflow Management - Billing Management **Chain of Custody** - Sample Management - Data Warehouse - Inventory Management - Document Management - QA/QC **Agentic AI - LIMS** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making ## Top Sapio LIMS Alternatives - [Benchling](https://www.g2.com/products/benchling/reviews) - 4.5/5.0 (62 reviews) - [SciNote](https://www.g2.com/products/scinote/reviews) - 4.2/5.0 (303 reviews) - [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews) - 4.6/5.0 (165 reviews)