Top 10 SAP Utilities Customer Engagement Alternatives & Competitors

Top 10 Alternatives to SAP Utilities Customer Engagement Recently Reviewed By G2 Community

#1

Oracle Utilities Customer Care and Billing Solutions
By Oracle
(15)4.6 out of 5
Serve all your customers with an integrated platform from meter to customer. Available on premises and in the cloud, our powerful solutions help you deliver service excellence, reduce cost-to-serve, and prepare for change
Categories in common with SAP Utilities Customer Engagement:
• Utilities’ Customer Information System (CIS)
See all Oracle Utilities Customer Care and Billing Solutions reviews
#2

Salesforce Energy and Utilities Cloud
By Salesforce
(4)4.8 out of 5
Salesforce Energy and Utilities Cloud provides an enterprise-grade contact center and digital transformation platform, including advanced pricing, sales, and offer management for both your B2B and B2C business. With Vlocity, Energy & Utility companies are consolidating applications and platforms, reducing total cost of ownership, and creating groundbreaking customer and employee experiences.
Categories in common with SAP Utilities Customer Engagement:
• Utilities’ Customer Information System (CIS)
See all Salesforce Energy and Utilities Cloud reviews
#3

Oracle Utilities Opower Energy Efficiency
By Oracle
(3)4.0 out of 5
Create personalized, dynamic experiences that elevate customer satisfaction and boost program participation with Oracle Utilities Opower Energy Efficiency Cloud Service.
Categories in common with SAP Utilities Customer Engagement:
• Utilities’ Customer Information System (CIS)
See all Oracle Utilities Opower Energy Efficiency reviews
#4

TrueBill
By TruePoint Solutions
(3)3.7 out of 5
Our TrueBill utility billing software provides a browser-based CIS/Utility Billing solution based upon the most current Microsoft platforms.
Categories in common with SAP Utilities Customer Engagement:
• Utilities’ Customer Information System (CIS)
See all TrueBill reviews
#5

Customer Information System
By Cayenta Canada
(1)3.5 out of 5
Customer Information Systems' solution features a sophisticated and comprehensive Billing module, providing support for base rate charges, consumption readings, and demand reading. Billing for multiple services and locations can be consolidated into one bill or multiple bills (by service or location) as required.
Categories in common with SAP Utilities Customer Engagement:
• Utilities’ Customer Information System (CIS)
See all Customer Information System reviews
#6

Smartflex
By Open Intelligence
(12)4.7 out of 5
Smartflex is a best–in–class holistic solution with a CIS at its core that has been expanded in three dimensions: Meter Data Management (MDM), Digital Customer Experience (DCX), and Mobile Workforce Management (MWM) which are the key capabilities to ensure the success of any utility business.
Categories in common with SAP Utilities Customer Engagement:
• Utilities’ Customer Information System (CIS)
See all Smartflex reviews
#7

PayIt
By Payit
(7)5.0 out of 5
PayIt is bringing government agencies and people closer together through our award-winning, digital platform. PayIt allows state and local agencies to consolidate hundreds of services into one connected experience. This innovative approach modernizes how constituents interact with government and allows offices to increase efficiency, streamline the citizen experience and drive down operational costs.
Categories in common with SAP Utilities Customer Engagement:
• Utilities’ Customer Information System (CIS)
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#8

Oracle Utilities Opower Digital Self Service
By Oracle
(1)4.0 out of 5
Use Oracle Utilities Opower Digital Self Service Cloud Service to create world-class web and mobile experiences for your customers that motivate self-service.
Categories in common with SAP Utilities Customer Engagement:
• Utilities’ Customer Information System (CIS)
See all Oracle Utilities Opower Digital Self Service reviews
#9

Logics
By Logics Solutions
(2)4.5 out of 5
Logics is a utility billing and financial solutions software company.
Categories in common with SAP Utilities Customer Engagement:
• Utilities’ Customer Information System (CIS)
See all Logics reviews
#10

Brillion
By Brillion
(2)4.3 out of 5
Brillion is how utilities can finally turn every customer relationship into a true partnership. From better bill explanations to smarter program workflows, we make it easier to get everyone working together to meet your goals.
Categories in common with SAP Utilities Customer Engagement:
• Utilities’ Customer Information System (CIS)
See all Brillion reviews