SAP Customer Data Platform Reviews & Product Details - Page 4

The best thing about the SAP Customer Data Platform is the charts and the visualizations that the platform provides. It's much easier for me and my team to understand and show our customers' expenditures and make better relevant decisions on our product. Review collected by and hosted on G2.com.

It's really difficult for me to criticize this product of SAP. But yeah the documentation part of using the tool could be better. I would like to have better tutorials on how to use the platform for my juniors. Review collected by and hosted on G2.com.

It collects, unifies, and activates customer data from various sources. Real-time data processing and activation for timely engagement. There are multiple security and compliance features for data privacy and regulatory as well. Review collected by and hosted on G2.com.

Initial implementation and customization may require significant resources and expertise. More interactive documentation and tutorials will help a lot. Review collected by and hosted on G2.com.

It allows businesses to consolidate customer data from various sources, providing a holistic and unified view of customer information. This helps organizations understand their customers better and make more informed decisions. Review collected by and hosted on G2.com.

It is a comprehensive and feature-rich platform, which can lead to a steep learning curve for users who are new to the system. Implementing and configuring the platform may require technical expertise and dedicated resources. Review collected by and hosted on G2.com.

There are multiple feature which i liked such as

- Data consolidations and syncups

- Highly customized data UIs

- User behaviors can be tracked in details

- Having multiple roles and data privacy

- Role based model Review collected by and hosted on G2.com.

- Integrations with SAP and Non-SAP system

- Data recommendations and predict analytics

- Dependency on single source of truth

- Data cleanup process is very time consuming Review collected by and hosted on G2.com.

The platform's data management and analytics features have enabled me to gain a deeper understanding of my customers and their preferences, which has allowed me to create more relevant and engaging marketing campaigns. Review collected by and hosted on G2.com.

Some users may find the platform's user interface to be less intuitive compared to more modern customer data platforms. Also bit expensive for small scale businesses Review collected by and hosted on G2.com.

We deal with hundreds of customers, and the product helps us fulfill their expectations as their chosen business partner Review collected by and hosted on G2.com.

I enjoyed using the product, and I have not encountered any downside Review collected by and hosted on G2.com.

It helps in supply chain optimization and product innovation. Review collected by and hosted on G2.com.

It does not show respect for customer data privacy Review collected by and hosted on G2.com.

To have a huge ammount of possibilities to create my analysis. Review collected by and hosted on G2.com.

The lag that commes when it's needed to change q filter, drill down or update the view. Review collected by and hosted on G2.com.

It help to gather information from different source, and more deeply understand costumer needs and build the trust Review collected by and hosted on G2.com.

More integration packages over CPI would be useful.

Tool that allow us to get more advanced analytic information would be needed and Email account management Review collected by and hosted on G2.com.

Initially it was little tough for me bez I was a learner. Once I start using this then I feel it was so easy. Review collected by and hosted on G2.com.

It could be more familer, while using this I feel that there are certain of product limitations. Review collected by and hosted on G2.com.