--- title: SAP CPQ Reviews meta_title: 'SAP CPQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 122 reviews by the users' company size, role or industry to find out how SAP CPQ works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 122 scale: '5' date_modified: '2026-08-01' parent_category: name: Quote Management url: https://www.g2.com/categories/quote-management --- # SAP CPQ Reviews **Vendor:** SAP **Category:** [CPQ Software](https://www.g2.com/categories/cpq) **Average Rating:** 4.2/5.0 **Total Reviews:** 122 ## About SAP CPQ CallidusCloud CPQ makes your quoting and selling process simpler, faster and more profitable. Instead of sales reps spending hours or even days working on proposals, free their time for more selling activities. Sales reps can generate quotes and proposals while with a customer from any mobile device. Move your CPQ to ecommerce so customers can generate their own inquiries, configure the solution they are interested in, and place their order themselves. CPQ moves customers from interest to yes, faster. ## SAP CPQ Pros & Cons **What users like:** - Users value the **efficiency** of SAP CPQ in streamlining complex configurations and automating workflows effectively. (13 reviews) - Users value the **automated pricing and flexible rules** in SAP CPQ, enhancing quote professionalism and consistency. (11 reviews) - Users appreciate the **ease of use** of SAP CPQ, simplifying complex configurations and enhancing sales efficiency across devices. (10 reviews) - Users value the **automation** of SAP CPQ, enhancing efficiency and minimizing human error in sales processes. (6 reviews) - Users find SAP CPQ's **easy setup** process straightforward and efficient, enhancing their overall user experience significantly. (6 reviews) - Users value the **seamless integration** with SAP systems, enhancing product configuration and workflow automation effectively. (6 reviews) - Users benefit from the **time-saving capabilities** of SAP CPQ, generating accurate sales quotes quickly and effortlessly. (6 reviews) - Customer Satisfaction (4 reviews) - Access Ease (3 reviews) - Connectivity (3 reviews) **What users dislike:** - Users face a **complex setup and maintenance** process that can hinder effective adoption and usability. (13 reviews) - Users report a **steep learning curve** with SAP CPQ, finding the UI and initial setup challenging for newcomers. (10 reviews) - Users often find the **slow performance** of SAP CPQ frustrating and unresponsive for daily tasks and costs. (7 reviews) - Users find the **UX lacks intuitiveness** , complicating adoption and making the experience less efficient compared to modern tools. (7 reviews) - Users find **implementation difficulties** with SAP CPQ due to complex setup, steep learning curves, and costly customizations. (4 reviews) - Users face **integration issues** with SAP CPQ, citing a complex setup and lack of flexibility with non-SAP platforms. (3 reviews) - Support Dependency (3 reviews) - Difficult Customization (2 reviews) - Users find SAP CPQ to be **expensive** , which may affect its overall value and accessibility. (2 reviews) - Inaccuracy Issues (2 reviews) ## SAP CPQ Reviews ### 1. Callidus Cloud CPQ **Rating:** 2.5/5.0 stars **Reviewed by:** Juan P. | Sales Administration and Operations Manager, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2015 **What do you like best about SAP CPQ?** The flexibility of Callidus is great but that is only if the system has been set up accurately. I like the ability to add items in seconds as well as having the flexibility of multiple price lists. They system has worked well with Salesforce. **What do you dislike about SAP CPQ?** Support and project management teams. We've had multiple personnel changes during the initial set up to both CPQ systems. Training is dismal at best...I have asked for additional training and none is available. Callidus is so robust but without having the product knowledge is really hard to take advantage of the system. **Recommendations to others considering SAP CPQ:** Make sure the right project managers and Business Analyst are set in place. **What problems is SAP CPQ solving and how is that benefiting you?** Quoting has improved compared to our prior quoting tool. The flexibility of the system is great to have. ### 2. Senior Design Engineer ABB **Rating:** 4.0/5.0 stars **Reviewed by:** S R. | Senior Design Engineer, Electrical/Electronic Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2015 **What do you like best about SAP CPQ?** The people that I work with from Callidus. **What do you dislike about SAP CPQ?** I dislike not having a guide to help me find certain issues or errors that produce inaccurate data. But I inherited a project so maybe that is the issue for me. I also do not like the WorkFlow site. It is confusing at times and it does allow for spell check or adding screen shots like I can do with a simple email. **Recommendations to others considering SAP CPQ:** Before you go into any endeavor make sure you have a plan in place. If you are configuring a product I feel the best way is to use tables and the write rules to look up the values of the attribute that the user has selected. Tables make it much easier to maintain your configurator and to make changes than it would be if one wrote all sorts of complicated rules to build a particular configured product. Also you must be willing to have a person commited to your project. This is not something that is a part time job. Not in the beginning at least. Why place such high importance on this if you are not will to have a dedicated person in place. **What problems is SAP CPQ solving and how is that benefiting you?** We a providing an Online Configuration of ABB Low Voltage Enclosed Starters. Having a configurator for customers and potential customers to use has greatly improved or visibility in the market and has significantly increased our enclosed starter Business ### 3. Next-Gen eContract Solution help you to improve contract operation more Efficient! **Rating:** 4.0/5.0 stars **Reviewed by:** Kensuke Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2016 **What do you like best about SAP CPQ?** User friendly interface, mobility, connectivility to third party apps. **What do you dislike about SAP CPQ?** CLM support only SFDC CRM. It's better to support other CRM too. **Recommendations to others considering SAP CPQ:** Yes **What problems is SAP CPQ solving and how is that benefiting you?** -Improve productivity -Reduce time stamp, paper, cost CLM will help to improve user productivity and reduce cost at same time. ### 4. A good system developed by a poorly managed company **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2016 **What do you like best about SAP CPQ?** I have experience using other CPQ systems. UI is better than most of the other CPQ's out there. Standard functionality can be used in majority of situations. **What do you dislike about SAP CPQ?** Support. With the exception of very few resources, majority of them dont have a clue what they are talking about. Communication from the company is very poor. Its like they dont even bother after they sell the product. **What problems is SAP CPQ solving and how is that benefiting you?** Quote creation and Document generation have become easy with this tool ### 5. CPQ Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2016 **What do you like best about SAP CPQ?** I can fulfill customer requirements with CPQ **What do you dislike about SAP CPQ?** Sometimes it is VERY complicated. You need to be proficient in Python and the internal scripting: just a hill to climb **Recommendations to others considering SAP CPQ:** Dive in, it works greate **What problems is SAP CPQ solving and how is that benefiting you?** Reduce time to quote, increase accuracy ### 6. Frustrating **Rating:** 3.5/5.0 stars **Reviewed by:** Sergey L. | Product Engineer, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2015 **What do you like best about SAP CPQ?** Relatively simple (at first) but has broad range of options. **What do you dislike about SAP CPQ?** It's a great tool for setting up a SIMPLE configuration program. It may also be a good tool for Iron Python coders. But to design even a somewhat complex program, without using Iron Python and relying on the CPQ language leads one to discover many holes, inconsistencies, and instability of the program. **Recommendations to others considering SAP CPQ:** Use for simple programs. If more complex, be careful, and learn Iron Python. **What problems is SAP CPQ solving and how is that benefiting you?** Sales Configurator for our Reps. Once a program is set up, it does save a lot of time compared to manual quotes. ### 7. Customer **Rating:** 3.5/5.0 stars **Reviewed by:** Jeffrey F. | Manager, Technical Sales Support, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2016 **What do you like best about SAP CPQ?** Flexible. Modern looking. Integration with SFDC. **What do you dislike about SAP CPQ?** Performance issues. Support responses sometimes slow. **Recommendations to others considering SAP CPQ:** Implementation will take longer than you think **What problems is SAP CPQ solving and how is that benefiting you?** Consistency across business units. Automation of proposals ### 8. Incredible Software. Wouldn't consider working without it. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffry S. | Director of Marketing / Inside Sales, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2015 **What do you like best about SAP CPQ?** The software in incredibly flexible and intuitive. If you take the time to understand how data moves through your organization, this software can take your company to the next level without a doubt. **What do you dislike about SAP CPQ?** Nothing. It's brilliant. There is nothing that I currently see that I would say I dislike. **Recommendations to others considering SAP CPQ:** Understand how data moves through your business [intimately]. Involve your sales team, your marketing team, and your CFO - so you can get everyone's requirements and input. Keep your development team small so you avoid scope creep. Ensure that your IT people LISTEN to the sales and marketing team before they start programming. Have regularly scheduled progress/review meetings to ensure milestones are met and the direction is functionally correct. **What problems is SAP CPQ solving and how is that benefiting you?** This allowed my team to take the complex process of custom configuring our quotes from a laborious process to one that takes literally 10 minutes. In this economy - when time is of the essence, our sales professionals are the first one with a professional [and accurate] quote in the hands of our customers. We close more deals. We look more professional. We set our goals higher. ### 9. Best In Class CPQ System **Rating:** 5.0/5.0 stars **Reviewed by:** Matt K. | Principal Consultant, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2015 **What do you like best about SAP CPQ?** In addition to the built-in Rules Engine in the Callidus CPQ application is a very powerful Iron Python Scripting system. Developers can utilize Iron Python to execute functionality beyond what is possible using the Rules Engine expression builder. This feature elevates the product from the field of competitors and provides virtually limitless development capabilities when building customer solutions. **What do you dislike about SAP CPQ?** There are few things that I dislike with the product but if forced to choose something I might prefer better integration with other products from the Callidus portfolio. For example, Callidus offers an excellent contract life cycle management application although the integration between this application CPQ could be improved such that quotes generated from CPQ could observe rules based on items currently under contract from a given customer. This can all be accomplished via the rules engine and scripting interface but better out-of-the-box integration between these two products would be ideal. **Recommendations to others considering SAP CPQ:** No other product matches Callidus CPQ in terms of price, extensibiity and breadth of features. We have thoroughly evaluated all CPQ products. The Iron Python scripting system puts CPQ over the top. **What problems is SAP CPQ solving and how is that benefiting you?** The primary business problem that we have solved is allowing customer to generate quotes that observe their contract terms. For example, our solutions provide for contract renewals, contract upgrades, migrations etc. This can be very difficult to accomplish in other systems but with Callidus CPQ we can do it quite easily. Many companies could benefit from the CPQ application, so the key is just making them aware of the possibilities. ### 10. Developing tool for Configure Price Quote **Rating:** 4.0/5.0 stars **Reviewed by:** Alex G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2015 **What do you like best about SAP CPQ?** Product Catalog & Pricing mechanism in CPQ is very good. The UI is easy to work upon . The Admin rights are good enough to handle end user request **What do you dislike about SAP CPQ?** Document Generation, Limited functionality on reports and dashboard is really an issue. Product heirarchy leads to latency issues. **Recommendations to others considering SAP CPQ:** Please reach out to Callidius Support team for assist on initiall design and build to help you through the initial stages of your setup. CRM setup if needed needs to be setup with proper design as rework would be cumbersome. **What problems is SAP CPQ solving and how is that benefiting you?** Ease of business by allowing our sales users to complete the quote process in record time ### 11. CPQ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wireless | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2016 **What do you like best about SAP CPQ?** Powerful, flexible, easy to maintain. The product does all we need it to., **What do you dislike about SAP CPQ?** Nothing. Support was an issue for a couple of years but that has been fixed., **What problems is SAP CPQ solving and how is that benefiting you?** quoting ease. accurate pricing. ### 12. Greate tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2016 **What do you like best about SAP CPQ?** All in cloud. No need to download documents. **What do you dislike about SAP CPQ?** Font is not good enough. Need more fonts to become same fonts as original. **Recommendations to others considering SAP CPQ:** Great tool **What problems is SAP CPQ solving and how is that benefiting you?** Paper less solution. ### 13. Great partner and soutuon **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2016 **What do you like best about SAP CPQ?** Great API. Enable strong integrations easy to integrate producu **What do you dislike about SAP CPQ?** Nothing great solution. Good support and productt **What problems is SAP CPQ solving and how is that benefiting you?** Seem less integration with CRM ### 14. CallidusCloud Review **Rating:** 4.0/5.0 stars **Reviewed by:** Sapan S. | Software Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2015 **What do you like best about SAP CPQ?** The Key Attribute where the values of one product can be used in different product and the newly implemented Paython Script feature, Python Script is the most interesting and useful feature in CallidusCloud CPQ as per my understanding because it allows admins to write the codes in very much easiar way. **What do you dislike about SAP CPQ?** The Slowness of the CPQ application, while configuring the quote with multiple products. **What problems is SAP CPQ solving and how is that benefiting you?** Worked on latency improvement, removed all the unused rules, attributes, scripts. improved the existing scripts, merged rules, so that the qutoe cresation runs smoothly. ### 15. The best CPQ out there **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2016 **What do you like best about SAP CPQ?** How customizable it is, it has responsive design **What do you dislike about SAP CPQ?** Some minors bugs, is a bit hard to find the issues **What problems is SAP CPQ solving and how is that benefiting you?** IT, Telco, Manufacturing ### 16. Easy to implement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2015 **What do you like best about SAP CPQ?** Product is easy to understand and logic can be easily implemented **What do you dislike about SAP CPQ?** Display is still US Based (e.g. Date format), should be more flexible for international market. Not much explanation on the functions used on what each one is used for. E.g. user has to guess what GEQ means. For users with programming background it will be easy to guess what it means, however it maybe hard for those without any programming knowledge. **Recommendations to others considering SAP CPQ:** It is easy to implement. **What problems is SAP CPQ solving and how is that benefiting you?** Quotation page for clients. - Easier quotation calculation for Client's sales team - Easier work ticket for Client's operation team to handle - Easier for Client's customer to do their own quotation if necessary - A single repository for all products pricing and cost ### 17. CPQ Review - Rob Compton / Schneider **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2015 **What do you like best about SAP CPQ?** Ease of creating quotes and packages. Good workflow. **What do you dislike about SAP CPQ?** Rule-writing is not robust enough. Codeing of rules does not allow good structure or commenting which would help with troubleshooting down the road. **Recommendations to others considering SAP CPQ:** Have a good plan - takes a while to get set up for complex problems. Need a good team to set it up. Become expert in the tool to minimize reliance on Callidus. **What problems is SAP CPQ solving and how is that benefiting you?** Generating quotes for complex parts and devices. Much quicker for non-expert users to get pricing and generate proposal packages. ### 18. Feature rich and flexible offering to streamline the pitch to contract process **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2015 **What do you like best about SAP CPQ?** Every facet of CPQ is exposed to the administrators for customization. **What do you dislike about SAP CPQ?** I'd like more control over the security and servers. **Recommendations to others considering SAP CPQ:** Hire a consulting team to assist with large and complex implementations. **What problems is SAP CPQ solving and how is that benefiting you?** Using CPQ to produce proposals and quotations for customers eliminates the use of spreadsheets and document edits that took too much time. ### 19. Good experience with Callidus CPQ **Rating:** 3.5/5.0 stars **Reviewed by:** Brian D. | Business Analyst, Sales Operations, Computer & Network Security, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2015 **What do you like best about SAP CPQ?** Ease of use for end users Improve productivity Simplify and better control of products selection and their dependencies in the quoting process **What do you dislike about SAP CPQ?** Quote's approval process needs major improvement. Needs to support approval via emails **What problems is SAP CPQ solving and how is that benefiting you?** Implement CPQ quoting system to improve productivity and user experiences. Support more complex products ### 20. CallidusCloud CPQ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2015 **What do you like best about SAP CPQ?** Dynamic online tool enabling business in various industries to rapidly create an end-to-end pricing and quotation solution to both front and backend staff. User experience is great and we can use it 'as is' or customize to whatever clients are after! **What do you dislike about SAP CPQ?** mobility version is still WIP but the preview I've done is showing a positive direction to yet another matured product **What problems is SAP CPQ solving and how is that benefiting you?** Ranging from manufacturing to customer services where clients are involved with complex quotation logic & pricing. ### 21. KP Callidus Review **Rating:** 2.5/5.0 stars **Reviewed by:** Romeo K. | Applications Development Manager, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2014 **What do you like best about SAP CPQ?** Good performance, robust features. It also seems to have s stabilized over the course of the past year. **What do you dislike about SAP CPQ?** Poor support. The support team is often not on the same page as the professional services. **What problems is SAP CPQ solving and how is that benefiting you?** Pay our brokers ### 22. CPQ helps us make proposals that fit the customer into the right wireless plan **Rating:** 5.0/5.0 stars **Reviewed by:** Peter F. | IT Project Manager, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2014 **What do you like best about SAP CPQ?** CPQ is highly configurable, and we are able to generate proposals that use the format our marketing department likes to see for our branding to be consistent. **What do you dislike about SAP CPQ?** I really like the product, and I'd like to see additional graphical options in the future. **What problems is SAP CPQ solving and how is that benefiting you?** We've been able to address the problem of fitting the right service plan to the customer. ## SAP CPQ Discussions - [Is heavy IT involvement needed for CPQ?](https://www.g2.com/discussions/is-heavy-it-involvement-needed-for-cpq-970a5fa1-7fd2-4fe2-bbc8-0008bd60e75e) - 2 comments, 1 upvote - [Can CallidusCloud CPQ be run on mobile devices?](https://www.g2.com/discussions/cpq-mobility-capability-8634734e-16d2-4e54-bbc6-e4ec53c54cf2) - 2 comments, 1 upvote - [Are there are any limitations to the number of products or part numbers CPQ can support?](https://www.g2.com/discussions/cpq-product-part-number-limitations-f7ee20b8-d95c-4997-b316-6d404ef0911c) - 2 comments, 1 upvote - [Is heavy IT involvement needed for CPQ?](https://www.g2.com/discussions/is-heavy-it-involvement-needed-for-cpq) - 1 comment, 1 upvote - [Can CallidusCloud CPQ be run on mobile devices?](https://www.g2.com/discussions/cpq-mobility-capability) - 1 comment, 1 upvote - [View SAP CPQ pricing details and edition comparison](https://www.g2.com/products/sap-cpq/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+05%3A45%3A16+-0500&secure%5Bsession_id%5D=b641079e-f6a7-4b36-8d3c-f72ee65c8e11&secure%5Btoken%5D=f15925b9be3a8a18b8d5b0e2122f5c60160a785f44fd0f048ba17834d9b2c461&format=llm_user) ## SAP CPQ Integrations - [AB Tutor](https://www.g2.com/products/ab-tutor/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) ## SAP CPQ Features **Configuration - cpq** - Product Catalog - Guided Selling - Configuration Rules - Price Configuration - Visual Configuration **Pricing** - Pricing Flexibility - Discounting - Commerical Rules - Terms and Conditions - Approval Workflow - Renewals **Quoting** - Grouping - Version Control - Quote Document Generation - Ordering - Contracts **Admin** - Configuration Ease of Admin - Pricing Administration - Workflow Management - Document Management **Channels** - Mobile User Support - Channel Partner Support - eCommerce **Platform** - CRM Integration - Integration API - Internationalization - Scalability - Reporting and Dashboards - ERP Integration **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations ## Top SAP CPQ Alternatives - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [Oracle CPQ](https://www.g2.com/products/oracle-cpq/reviews) - 4.0/5.0 (247 reviews) - [Conga CPQ](https://www.g2.com/products/conga-cpq/reviews) - 4.2/5.0 (228 reviews)