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SAP Conversational AI Reviews & Product Details - Page 3

SAP Conversational AI Overview

What is SAP Conversational AI?

Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant. Bot Building Platform SAP Conversational AI provides a powerful building platform that allows the building of end-to-end chatbots as well as the customization of your digital assistant. Through our platform, you can build or adapt chatbots easily, in days and in full SAP integration. You can also use the platform to create AI chatbots from scratch to automate your customer support, IT service or buying journey! Digital Assistant SAP Conversational AI, under the leadership of all major SAP products, participates in the building of a simple, unified and efficient conversational interface for the entire SAP portfolio: the digital assistant. Any SAP product user can chat with this digital assistant to create a leave request, see the location of a far-away colleague or update the status of an employee after a promotion – all through one unified interface.

SAP Conversational AI Details
Languages Supported
Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa
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Product Description

SAP Conversational AI is a collaborative natural language platform for developers. It teaches machines how to understand humans.


Seller Details
Seller
SAP
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
301,811 Twitter followers
LinkedIn® Page
www.linkedin.com
125,049 employees on LinkedIn®
Ownership
NYSE:SAP
Phone
+1 (800) 872-1727
Total Revenue (USD mm)
$27,338
Description

Our business analytics solutions close the gap between transactions, data preparation, analysis, and action, so you can make more informed decisions.


Alejandro B.
AB
Overview Provided by:
Advocacy and Amplification, Global Customer Marketing CoE at SAP

Recent SAP Conversational AI Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Review on SAP convertional AI"
It support Many channels such as whatapp, massage etc. I enjoyed this platform.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Empowering conversation with SAP AI."
It has ability to support multiple channels like Alexa, goggle assistant and many more.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Build your chatbot with SAP Conversational AI"
Without having less knowledge of coding it's easy to build a chatbot with SAP Conversational AI. The NPL makes it more convenient and it can be bui...
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SAP Conversational AI Media

SAP Conversational AI Demo - SAP-CONVERSATIONAL-AI6.jpg
Understand how your chatbot is used and leverage that data to improve the performance of your dataset.
SAP Conversational AI Demo - SAP-CONVERSATIONAL-AI4.png
SAP Conversational AI provides a powerful building platform that allows the building of end-to-end chatbots as well as the customization of your digital assistant.
SAP Conversational AI Demo - SAP-CONVESATION-AI5.jpg
Leverage the power of our highly performing NLP technology capable of building human-like AI chatbots in any language.
SAP Conversational AI Demo - SAP-CONVERSATIONAL-AI1.png
Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant nicknamed CoPilot.
SAP Conversational AI Demo - SAP-CONVERSATIONAL-AI3.png
Bot Builder – Build adaptable conversational flows through a powerful and visual tool.
SAP Conversational AI Demo - SAP-CONVERSATIONAL-AI2.jpg
Bot Training – Plug human-like understanding in your chatbots.
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Have you used SAP Conversational AI before?
Yes

29 SAP Conversational AI Reviews

4.7 out of 5
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29 SAP Conversational AI Reviews
4.7 out of 5
29 SAP Conversational AI Reviews
4.7 out of 5
G2 reviews are authentic and verified.
Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Conversational AI?

SAP Conversational AI is not your traditional SAP product. When it comes to properly submitting your data SAP Conversational AI is the way to go. The new software will make your daily tasks so much easier. Less hassle, more time-efficient days with lower stress days. The features will make this product worth your wild! Review collected by and hosted on G2.com.

What do you dislike about SAP Conversational AI?

Since its not your traditional setup GUI, it will take you some time to get used to it. After learning the ins and outs of the new features; that will be when you enjoy the new software. Review collected by and hosted on G2.com.

What problems is SAP Conversational AI solving and how is that benefiting you?

I am currently attempting to solve the organizational POs that I currently have. I feel like with SAP Conversational AI the overall load is becoming easier and is definitely helping be more efficient. Review collected by and hosted on G2.com.

Alejandro A.
AA
sales representative
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Conversational AI?

It's user friendly for people who are familiar with chatbots Review collected by and hosted on G2.com.

What do you dislike about SAP Conversational AI?

It's not that friendly if you're not familiar with these kind of tools in my opinion Review collected by and hosted on G2.com.

Recommendations to others considering SAP Conversational AI:

If you're looking to solve some more complex situations it's a great tool Review collected by and hosted on G2.com.

What problems is SAP Conversational AI solving and how is that benefiting you?

The customizing of the user experience chat. It looks a little less robotic than other tools to which we are getting used to talk to Review collected by and hosted on G2.com.

Ignacio A.
IA
Account Manager DevOps & Analitycs
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Conversational AI?

To collaborate with my team because we can focus wirh another areas or the continius development on their apps Review collected by and hosted on G2.com.

What do you dislike about SAP Conversational AI?

I think the interface because is more closed than pthers apps on the market Review collected by and hosted on G2.com.

Recommendations to others considering SAP Conversational AI:

Nothing Review collected by and hosted on G2.com.

What problems is SAP Conversational AI solving and how is that benefiting you?

The develoment of new apps and review new project with all the team of different areas Review collected by and hosted on G2.com.

Vishal T.
VT
Senior ERP Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Conversational AI?

Very easy to build application with pre-build content. Importing golden entites value using excel and webhook URL's. It is easy to integrate with SAP products. Review collected by and hosted on G2.com.

What do you dislike about SAP Conversational AI?

I feel the application can improve in terms of integration with non-sap products. Product team can provide a few examples which will make developer life easy. Review collected by and hosted on G2.com.

What problems is SAP Conversational AI solving and how is that benefiting you?

Easy to get access to business data, and It helps to continue business without any obstacles. Review collected by and hosted on G2.com.

Ashley  L.
AL
Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Conversational AI?

Seamless and intuitive UI/UX.

It is very flexible, it offers a wide variety of integrations that we can use with different solutions to build different multilingual Chatbots very quickly and without problems. Review collected by and hosted on G2.com.

What do you dislike about SAP Conversational AI?

It is a very intuitive platform, there is nothing wrong, my experience is extremely positive. Review collected by and hosted on G2.com.

What problems is SAP Conversational AI solving and how is that benefiting you?

It's a powerful NLP platform with a powerful deep analytics dashboard, I usually use it to build as many chatbots as possible. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Conversational AI?

SAP Conversational AI makes dialogue with customers much easier and streamlined. Review collected by and hosted on G2.com.

What do you dislike about SAP Conversational AI?

Having access to this software in other languages could prove to be useful for bilingual brands. Review collected by and hosted on G2.com.

Recommendations to others considering SAP Conversational AI:

SAP Conversational AI is a great and professional tool if you're looking to streamline your approach to customer requests. Review collected by and hosted on G2.com.

What problems is SAP Conversational AI solving and how is that benefiting you?

Companies sometimes get an influx of customer contact requests, which have the tendency to take up much of their time. SAP Conversational AI does a great job to handle the initial work to make it easier for employees to help only if they are needed. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Conversational AI?

Very fast and useful. The use of IA is the best thing I've ever seen. Review collected by and hosted on G2.com.

What do you dislike about SAP Conversational AI?

Anything in fact, at the first glance, could be impressive but very soon you can stay in a good for. Everything is very visual and intuitive. Review collected by and hosted on G2.com.

What problems is SAP Conversational AI solving and how is that benefiting you?

Management of persons and custumers. It has been very useful and very fast. I´m very kind to use this type of software. Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Conversational AI?

I like that it enables users to build and monitor intelligent chatbots in one interface to automate tasks and workflows. Review collected by and hosted on G2.com.

What do you dislike about SAP Conversational AI?

Difficult to integrate with Teams and compatible message types. Review collected by and hosted on G2.com.

What problems is SAP Conversational AI solving and how is that benefiting you?

SAP Conversational AI in addition to providing the chatbot features also integrates bot analytics without the need for much setup/deployment work. SAP Conversational AI is easy to implement and get it running especially if you are already using SAP S/4HANA Cloud. Review collected by and hosted on G2.com.

Frank W.
FW
Senior Software Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Conversational AI?

What I like most of this software is that it's very easy to use. It's so easy to use that anyone can jump in and start creating useful chatbots straightaway.

Another thing is the user interface. It's very neat and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about SAP Conversational AI?

The only issues I have with this software is that the documentation is rather limited. This is something I hope they can improve upon in future Review collected by and hosted on G2.com.

What problems is SAP Conversational AI solving and how is that benefiting you?

Recast is being used to create multilingual bots for our messaging platforms. This has helped to managing communication better than it would have been if we weren't using chatbots Review collected by and hosted on G2.com.