--- title: SAP Concur Reviews meta_title: 'SAP Concur Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7178 reviews by the users' company size, role or industry to find out how SAP Concur works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 7178 scale: '5' date_modified: '2026-08-04' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # SAP Concur Reviews **Vendor:** SAP Concur **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 7,178 ## About SAP Concur SAP Concur is a leading cloud-based spend management solution that helps small, medium, and large businesses automate and simplify expense reporting, travel booking, and invoice processing. It’s designed to give organizations better control over their business spend by integrating near real-time data and using AI to audit 100% of transactions. Employees can snap a picture of a receipt, book a business trip, or submit an expense report right from their phone. Meanwhile, finance teams can track spending in real time, automate approvals, and make sure everything follows company policies. Stay organized and save time, cut down errors and keep things moving without getting buried in paperwork. Integrated AI-enabled solutions help you enforce travel and expense policies, stay compliant and make more informed decisions with up to date spend data. ## SAP Concur Pros & Cons **What users like:** - Users appreciate the **ease of use** of SAP Concur, benefiting from its efficient receipt scanning and organization features. (518 reviews) - Users appreciate the **effortless expense organization** provided by SAP Concur, enhancing accuracy and efficiency in expense management. (424 reviews) - Users value the **efficiency** of SAP Concur for quick receipt scanning and organized expense management. (271 reviews) - Users find the **Easy Upload** feature of SAP Concur invaluable for organizing receipts and managing expenses efficiently. (219 reviews) - Users value the **fast and comprehensive customer support** of SAP Concur, enhancing their overall experience and issue resolution. (187 reviews) - Users value the **automation capabilities** of SAP Concur, enhancing efficiency and easing expense tracking and travel management. (179 reviews) - Users value the **convenient expense tracking** of SAP Concur, enhancing efficiency and compliance during travel management. (178 reviews) - Simple (159 reviews) - Mobile App (136 reviews) - Time-saving (132 reviews) **What users dislike:** - Users find SAP Concur's interface **not intuitive** , complicating navigation due to constant updates and a clunky design. (106 reviews) - Users find the **learning curve steep** , particularly during initial setup and while adjusting to numerous features. (98 reviews) - Users are frustrated by the **poor interface design** , which complicates navigation and hampers usability with frequent updates. (78 reviews) - Users often face **slow loading** issues, experiencing delays that hinder smooth operation and frustrate the user experience. (77 reviews) - Users find SAP Concur's **complexity** frustrating due to slow operation and limited control over automated workflows. (73 reviews) - Missing Features (64 reviews) - Users experience **slow performance** with SAP Concur, leading to frustration and decreased productivity in their tasks. (63 reviews) - Design Improvement (62 reviews) - Time-Consuming (61 reviews) - Receipt Management (57 reviews) ## SAP Concur Reviews ### 1. Comprehensive Travel Management with Minor Glitches **Rating:** 5.0/5.0 stars **Reviewed by:** Cory K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about SAP Concur?** I really appreciate how SAP Concur organizes my expenses and provides a safe place for my receipts, making my life a lot easier. I like being able to book entire business trips in one spot, whether I need airfare, rental cars, or hotels. It automatically selects airport rental car centers and aligns dates and times for hotel and airfare bookings, which is super convenient. I enjoy integrating tools like DoorDash for automatic receipt uploading, which saves me from manually saving and uploading receipts. I also find that SAP Concur is very user-friendly; although I initially felt overwhelmed, I learned quickly after exploring it for a bit. **What do you dislike about SAP Concur?** They just recently did an update that has a glitch to where sometimes the wrong expense merges with another one. But, luckily, this rarely happens. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur organizes my expenses and stores receipts safely. I appreciate booking business trips in one spot, coordinating airfare, hotel, and rental cars seamlessly. Integrating with DoorDash and TripIt automates receipt uploads, saving me effort. ### 2. Powerful for Expense Management, Needs UI Simplification **Rating:** 4.0/5.0 stars **Reviewed by:** Althaf C. | Financial Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about SAP Concur?** During my time at Wipro Limited, I found SAP Concur to be a powerful and seamless platform for managing the entire approval workflow for expense reimbursement, right from request creation to cash disbursement. The platform's integration with the internal ERP system handled the entire cycle, including document control, request, and approval workflow. Although I used it around 8 months ago and didn't explore it too thoroughly, I liked its user interface compared to other SAP platforms like Ariba. Specifically, I appreciated the graphical user interface, including elements like tabs, dashboard, and process flow clarity. **What do you dislike about SAP Concur?** I sometimes felt like it should be simplified. Need to upload the same approval or document multiple times at multiple places due to its design. Suggestions: A live or current status of a request to the user, which shows where the request stands within the workflow and the pending steps to complete. Make it very simple and user-friendly. Attachments: Expect the user to upload offline approvals and supporting documents once instead of uploading supporting files multiple times. Nomenclature: Use simple nomenclature for placeholders to make it easier to use. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur manages the entire reimbursement process cycle with document control, request, and approval workflow integration with our ERP system. ### 3. SAP Concur Streamlines Travel & Expenses with Fast Receipts, Approvals, and Compliance **Rating:** 4.5/5.0 stars **Reviewed by:** Giovanni S. | SPS - Selling Partner Support (fully remote), Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2026 **What do you like best about SAP Concur?** What I like most about SAP Concur is that it centralizes travel and expense management in a single platform, which makes the overall process more efficient and transparent. Being able to upload receipts easily, automate expense reports, and track approvals in real time is especially helpful. It also cuts down on manual work and reduces errors by integrating with company policies and finance systems. Overall, it streamlines reimbursements, strengthens compliance, and saves a significant amount of time for both employees and finance teams. **What do you dislike about SAP Concur?** One of the main drawbacks of SAP Concur is that the user interface can feel outdated and not very intuitive, especially for new users. Some tasks, such as editing reports or correcting errors, can take longer than expected and require more steps than they should. The mobile app is helpful, but it doesn’t always provide the same functionality as the desktop version, and it can occasionally feel slow or glitchy. Additionally, certain approval workflows and configuration options can seem rigid, which limits flexibility when dealing with more complex or non-standard cases. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur addresses the challenge of managing travel expenses, reimbursements, and approvals in a structured, centralized way. It removes the need for manual tracking, paper receipts, and scattered back-and-forth by bringing everything into a single system. This helps improve accuracy, supports compliance with company policies, and streamlines both approval and reimbursement workflows. As a result, it saves employees time, reduces the administrative burden on finance teams, and offers better visibility and control over overall company spending. ### 4. Improving, but SAP Concur’s UI and workflows are still frustrating **Rating:** 1.5/5.0 stars **Reviewed by:** Airam L. | Content Specialist, Brand & Content, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** I think it has improved lately but I do not like SAP Concur. Terrible UI, terrible workflows, not intuitive at all, and we use it because we have to, not because in any way simplifies our task. **What do you dislike about SAP Concur?** Not intuitive at all. Seems it was made by a persona who does not need an easy way to submit expenses several times a year. And when there's an issue with a expense report it difficult to make changes and fix. **What problems is SAP Concur solving and how is that benefiting you?** Concur, at least how we use it at work, is the only tools available to track, submit, and get reimbursement on expenses related to work. Is the only way to officialy track those expenses and get reimbursement. ### 5. Expense Management Made Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Edward T. | Manager, Asset Protection & Safety, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SAP Concur?** I like that SAP Concur makes submitting expenses simple and fast. The mobile app is a highlight for me because it makes the process even faster and simpler, and I value how convenient it is to upload attachments directly to the app. Speed and accessibility are crucial features that I appreciate, and setting it up was a perfect 10/10 for my team. **What do you dislike about SAP Concur?** Nothing at this time. The solution works as it should making expense submissions easy and fast. The mobile app is also very helpful when directly uploading recipets. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for submitting expenses, and it makes the process simple and fast. The mobile app adds speed and accessibility, and uploading attachments directly is convenient. ### 6. Automation Excellence, Room for User Interface Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** AMIT R. | C level executive, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2026 **What do you like best about SAP Concur?** I appreciate that SAP Concur helps automate and simplify processes that are usually time-consuming when done manually. It's great for making travel expense reporting and invoice management faster, more accurate, and transparent. I like how it automatically imports data from receipts, travel suppliers, and corporate cards, so employees don't need to create reports manually, which saves time and reduces errors. It's impactful that it offers real-time visibility into company spending, and its integration with ERP and HR platforms synchronizes employee data and improves accuracy in financial tracking. The automation feature for expense reporting and approvals is especially beneficial, as it reduces manual entry of receipts and allows employees to quickly upload receipts and submit claims through the mobile app. I also find the automatic data capture efficient, as it minimizes mistakes from manual entry. The initial setup was relatively smooth, with the interface supporting quick onboarding for expense submission and receipt capture, and despite requiring some coordination for configuring policy works and integrations, it became easier to align with organizational requirements, which was overall manageable. SAP Concur effectively supports centralized expense management and policy compliance, making it a valuable tool for my organization. **What do you dislike about SAP Concur?** SAP Concur's user interface can feel complex and isn't very intuitive for new users, making it time-consuming to learn how to submit reports or navigate features smoothly. The mobile app, while helpful for receipt capture and approvals, lacks some advanced features that are easier to use on the desktop. Users experience delays while uploading receipts, generating reports, or moving between screens. Additionally, the mobile app could benefit from stronger receipt scanning accuracy, more desktop-level features, and improved notifications. Enhancements in dashboard reporting and easier workflow customization would also improve the overall experience. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur simplifies business travel, expense, and invoice management. It automates and speeds up processes, reduces errors, and enhances transparency. Automation improves expense reporting and approval, saving time and boosting satisfaction with real-time visibility into spending. ### 7. Streamlined Travel and Expense Management with Room for UI Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Lakshay N. | AI Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about SAP Concur?** I use SAP Concur for managing business travel and expenses. It helps me track reimbursement, submit expense reports, and book travel in a more streamlined way while ensuring company policy compliance. The best thing I like is how it brings everything like travel booking, expense reporting, and reimbursement into one centralized platform. The automation of expense reports and built-in policy checks save a lot of time while reducing errors. The automation has significantly reduced the time I spend on data entry as expenses are auto-categorized and details are already pre-filled which reduces errors. The built-in policy checks are valuable; they flag any out-of-policy expenses in real time. The initial setup was very easy, and it was helpful. **What do you dislike about SAP Concur?** While it is powerful, the user interface can feel unintuitive at times. Navigation between different sections isn’t always seamless which can slow down tasks. The user interface could benefit from simplification and better navigation design. A more intuitive layout with clearer labels and fewer clicks would improve usability significantly. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to manage business travel and expenses, eliminating manual tracking, reducing errors, and enforcing company policies. It centralizes travel bookings and expense management, automating reports with pre-filled expense details and real-time policy checks. ### 8. Streamlined Expense Management, Needs UI Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Abhijeet Agrawal A. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about SAP Concur?** I use SAP Concur mainly for managing my travel and expense reports at work. It helps me submit bills, track reimbursements, and handle approvals in one place. What I like most about SAP Concur is how it simplifies the whole expense process in one place. Uploading receipts and tracking reimbursements is quick and easy. I also like the transparency—it’s clear where my claims are in the approval process, which saves a lot of time and confusion. SAP Concur integrates with our company’s accounting system for reimbursements and sometimes with HR or ERP tools for employee data. Moving to Concur made the process more structured, automated, and easier to manage once it was set up properly. **What do you dislike about SAP Concur?** One thing that could be improved in SAP Concur is the user interface—it can feel a bit outdated and not very intuitive at times. Sometimes the mobile app is slow or glitches while uploading receipts. Also, the approval workflow can be a bit confusing, especially when there are multiple steps involved. The approval workflow can get confusing when there are multiple approvers involved because it’s not always clear who the request is currently pending with. Sometimes there’s limited visibility into why a report was sent back or what exactly needs to be fixed. The initial setup of SAP Concur wasn’t exactly simple—it took some time and coordination, especially with integrations and policy configuration. For our team, it required IT involvement and a bit of training before everyone got comfortable. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to manage travel and expense reports, which simplifies handling approvals and booking trips. It solves the hassle of manually tracking expenses, speeds up reimbursement, avoids report errors, and organizes everything without paperwork. ### 9. SAP CONCUR: Simple and Reliable Tool for Travel and Expense Management **Rating:** 4.0/5.0 stars **Reviewed by:** Prerak C. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about SAP Concur?** What I like best about SAP Concur is that it keeps all travel and expense work in one place. It is easy to upload bills and create expense reports, which saves time compared to manual work. The approval process is also clear, so we can track the status without following up again and again. Overall, it makes the process more simple and organised. **What do you dislike about SAP Concur?** The system feels slow at times, especially while uploading receipts or moving between pages. The mobile app is not very user-friendly and some options are not easy to find. In the beginning, setting up expense types and understanding the flow took some time. **What problems is SAP Concur solving and how is that benefiting you?** It has removed manual work of tracking expenses and handling paper bills. Earlier it was difficult to manage multiple claims and keep records, but now everything is in one place. Submission and approvals are faster, and it is easy to track the status without repeated follow-ups. ### 10. Effortless Expense and Travel Management—Fast, Organized, and Mobile-Friendly! **Rating:** 4.0/5.0 stars **Reviewed by:** Brittney C. | Workforce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about SAP Concur?** What I like most is how easy it makes managing expenses and travel all in one place. It really simplifies the process of submitting and tracking expenses, which saves a lot of time. I also like that I can use it on my phone, so I don’t have to wait until I’m back at my desk to upload receipts or check approvals. Overall, it just makes everything feel more organized and less stressful. **What do you dislike about SAP Concur?** I don’t love that it can feel like it’s moving a little slowly at times, especially when I’m navigating between different sections. Some features also take a bit of getting used to, so there’s a small learning curve at the beginning. I’d also like the interface to feel a bit more modern and intuitive. That said, once I got familiar with it, it does get the job done. **What problems is SAP Concur solving and how is that benefiting you?** This helps solve the hassle of manually tracking expenses and keeping everything organized. Instead of dealing with spreadsheets or saving receipts all over the place, everything is in one system, which makes a big difference. It also speeds up the reimbursement process and gives better visibility into where money is going. For me, it’s been helpful in staying organized, saving time, and avoiding the back-and-forth that usually comes with expense reporting. Overall, it’s made the entire process more efficient and a lot less stressful to manage day-to-day. ### 11. Solid tool once you get past the learning curve — worth it for the structure it brings **Rating:** 4.0/5.0 stars **Reviewed by:** Devis S. | gestore dei rischi, consulente assicurativo-finanziario, welfare advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about SAP Concur?** Honestly, what I like most is the receipt capture on mobile. You snap a photo, it reads the data, and most of the time it fills in the right fields automatically. It's one of those things that sounds minor until you've spent years stapling paper receipts to printouts. The integration with our corporate card is also a big deal — transactions show up on their own and you just have to match and approve them. For managers, the approval flow is clean and you can actually see what's pending without chasing people on Teams or email. Reporting is decent too, gives finance a clear picture of what's being spent and where. **What do you dislike about SAP Concur?** The interface feels like it hasn't had a real design update in years. Some things take way too many clicks — like when you need to correct a single expense that was already submitted. The learning curve is also real; we had a couple of colleagues who really struggled at the beginning and needed extra hand-holding. Receipt uploads can be glitchy sometimes, especially when you're on a slow connection or trying to upload multiple files at once. Customer support is okay but not great — response times can be slow when you have a specific technical issue that's not covered in the FAQ. **What problems is SAP Concur solving and how is that benefiting you?** Before Concur, expense reports were a mess — people used different spreadsheet templates, submitted receipts late or not at all, and finance had no real-time visibility into what was being spent. Now everything goes through one system, approvals are tracked, and month-end closing is noticeably less painful. For us specifically, it's helped reduce the time spent on manual reconciliation and made it much easier to enforce our internal travel and expense policies. It's not a magic fix, but it brings real structure to a process that was honestly all over the place before. ### 12. SAP Concur: Intuitive, All-in-One Expense and Travel Management **Rating:** 4.0/5.0 stars **Reviewed by:** Bance B. | Operation & Project Coordinator, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** What I like most about SAP Concur is how easy it is to use and how everything—expenses, travel, and reporting—is in one place. It’s simple to submit expenses, upload receipts, and track approvals, and the automation saves time and reduces errors. It also integrates well with other systems, which helps keep workflows smooth. **What do you dislike about SAP Concur?** On the downside, the setup process can be complex, and the platform can feel overwhelming at first because of all its features. Some tasks aren’t very intuitive, like fixing submitted reports, and support can take time with technical issues. The mobile app isn’t as smooth as the desktop version, and sometimes there are small syncing delays. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the problem of manual and time-consuming expense and travel management by automating and centralizing the process. This benefits me by saving time, reducing errors, and making it easy to submit expenses, track reports, and ensure compliance with company policies. ### 13. Streamlined Expense & Travel Management, Though Routine Tasks Can Feel Complex **Rating:** 3.5/5.0 stars **Reviewed by:** Tony M. | Customer Support, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2026 **What do you like best about SAP Concur?** What I like best about SAP Concur is how it simplifies expense and travel management in one platform. It makes it easy to submit expense reports, upload receipts, and track approvals without needing manual paperwork. The interface is organized, and the automated features help reduce errors and save time for both employees and finance teams. I also like that it integrates well with other business systems, which helps keep everything centralized and efficient. **What do you dislike about SAP Concur?** A downside of SAP Concur is that the system occasionally feels complicated for routine tasks. Users may need to go through several screens to complete something simple, like submitting an expense report. Additionally, the learning curve can be a little steep for first-time users, so better guidance or a simplified layout could help. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the challenge of managing business travel and expense reporting manually. In many companies, employees have to keep paper receipts, fill out forms, and send them to finance teams, which can be time-consuming and prone to errors. SAP Concur automates this entire process by allowing users to capture receipts, create expense reports, and submit them digitally in one platform. This benefits me by saving time, reducing manual work, and making it easier to track and submit expenses quickly. It also improves transparency because all expenses, approvals, and reports are organized in one place, making the reimbursement process faster and more accurate. ### 14. Fast, Efficient Reporting with SAP Concur **Rating:** 5.0/5.0 stars **Reviewed by:** Yazan O. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about SAP Concur?** I find SAP Concur incredibly fast, which is great for generating daily, weekly, and monthly aging reports. The period between invoices has a better look, and I enjoy how it provides a better way to handle our reports. The initial setup was great and fast, and it's much more efficient than the local program we used before. This program didn't allow us to be faster as reporters, but SAP Concur does. **What do you dislike about SAP Concur?** The QR code for invoices should be faster, and it should be added when the invoice is made. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for making aging reports more efficiently. It gives the period between invoices a better look and speeds up report generation. ### 15. Automation Helps, But SAP Concur Needs Improvement Overall **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about SAP Concur?** SAP Concur streamlines travel and expense management with automation, making it easy to track, submit, and approve expenses efficiently. SAP Concur streamlines travel and expense management with automation, making it easy to track, submit, and approve expenses efficiently. **What do you dislike about SAP Concur?** One aspect I dislike about SAP Concur is that the user interface can sometimes feel outdated and unintuitive, especially for new users. Navigating through different menus and locating specific features may require a learning curve, which can slow down the expense reporting process. While the platform offers many powerful capabilities, some workflows involve multiple steps that could be simplified to improve efficiency. Occasionally, receipt uploads and expense categorization may require manual adjustments, which reduces the benefits of automation. The mobile app is useful, but there can be inconsistencies between the mobile and desktop experiences, making certain tasks easier to complete on one platform than the other. Additionally, system performance can sometimes be slower when processing reports or loading large amounts of data. Although SAP Concur is a comprehensive solution for travel and expense management, improvements to usability, speed, and overall user experience would make it more effective and enjoyable to use on a daily basis. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the challenge of managing business travel, expenses, and reimbursements in a streamlined and organized way. It eliminates the need for manual expense tracking, paper receipts, and lengthy approval processes by automating many of these tasks. This helps reduce errors, improves compliance with company policies, and provides greater visibility into spending. For me, the biggest benefit is the time saved when creating and submitting expense reports. The ability to upload receipts digitally and track reimbursement status in one place makes the process more convenient and transparent. It also simplifies travel management by integrating bookings and expenses, reducing administrative work and allowing me to focus more on my core responsibilities rather than managing paperwork. ### 16. Effortless Expense Tracking with Instant Receipt Uploads **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan A. | Global eCommerce & Global Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about SAP Concur?** very easy to manage expenses, specially after a conference where there's so many things to track, i like that i can take a picture and immediately upload y receipt **What do you dislike about SAP Concur?** the interface on desktop is a bit outdated and i would appreciate it if modern UX designs were implemented for ease of use and also to speed up the process **What problems is SAP Concur solving and how is that benefiting you?** expense reporting, specially in our situation where we have conferences and there are many different types of expenses to keep track of. Very transparent way to manage your expenses ### 17. Streamlined Expense Management but Needs a UI Update **Rating:** 4.5/5.0 stars **Reviewed by:** Shirisha D. | Infra transformation sr analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** I like that SAP Concur centralizes all travel and expense management in one place, making it easy to track and submit claims. The receipt upload feature and real-time approval tracking are especially useful. It helps ensure policy compliance and reduces manual effort. The receipt upload feature makes it easy to instantly capture and attach bills, reducing the chances of losing receipts and saving time during submission. Real-time approval tracking gives clear visibility into where my claim is in the process, so I don’t have to follow up manually. Together, these features make the reimbursement process faster, more organized, and less stressful. SAP Concur is integrated with our company’s internal finance and payroll systems, which helps streamline reimbursement processing. It also connects with corporate travel booking tools, allowing travel and expenses to be managed in one place. This integration makes the overall workflow more seamless and efficient. The initial setup was moderately easy for our team, especially with available onboarding resources and support. Once configured, it became much easier to use and manage on a day-to-day basis. **What do you dislike about SAP Concur?** The user interface could be more modern and intuitive, as it can feel outdated and slightly confusing for new users. Performance can also be improved, as the system sometimes feels slow or laggy. Additionally, reducing minor glitches during expense submission and improving navigation would enhance the overall user experience. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to manage business travel and expenses, upload receipts, track expenses, and monitor approval. It eliminates manual tracking, reduces errors, streamlines approval, ensures policy compliance, and improves efficiency. ### 18. Convenient Mobile App and Quick Approvals, Needs Stability Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra C. | Manager - Supply Chain Processes & Standards, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** I like how convenient the SAP Concur mobile app is. I can log my expenses right then and there, which I try to do in real time so I don't have to file through all my expenses afterwards. The app specifically makes work, travel, and logging expenses extremely convenient. It's valuable to me because it saves me time, energy, and effort on the back end of logging all of my expenses. The convenience of being able to do it in real time is great. Also, the initial setup was very easy. I remember just downloading the app and signing in using my United credentials, and I was able to use it right away. **What do you dislike about SAP Concur?** Sometimes the app logs me out frequently, and I don't know why that happens. Also, when logging hotel expenses, it's a little difficult to add specific line items, especially with all the taxes. It could be more convenient. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to track and manage travel expenses. The mobile app provides a quick resource for real-time expense logging and quick approvals, saving me time and effort. ### 19. Seamless Integration, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alycia K. | Finance Operations / SAP Concur Lead, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** I like that SAP Concur integrates our programming and allows for additional solutions to meet our policy, audit, and compliance needs while providing ways to enhance end user experience. Integration with our ERPs, intelligence audit, and solutions like Motus and Blue Dot has made process improvements like easier expense postings and increased visibility into user behavior. ExpensIt is a fantastic time saver and improves accuracy. The Advanced Care training has been huge for navigating expansion efforts, especially during major acquisitions. I can't imagine not having access to adjust workflows or configurations as needed. I also love this partnership, as it continues to offer wonderful connections and support. **What do you dislike about SAP Concur?** I would love to see a more tailored admin support hub. I know there have been improvements over the years, but I find the new support tool somewhat hard to navigate. I want to be able to download PDFs and supporting documents for new members of my team and for my end users so I can publish them on our internal resource site. Also, I think I would like to see more webinar-based education opportunities; I feel like I have a great base of knowledge but would love to have the ability to specifically narrow down to an area, like audit rule optimization, for example. Recently, my team had issues finding specific topics in the configuration pathway and were unable to find previously available reporting downloadable documents (data model - standard report guide). An example that comes to mind is recently my team was researching rich data and its impact on intelligence audit, and we experienced missing receipt declarations that weren’t able to be attached for certificate expense types because it was the credit card rich data that was an issue. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for global travel and expense reporting, integrating with our ERPs and partner solutions. It cuts accounting workload, improves audit visibility, and saves time for users. I appreciate the integration enabling policy compliance and user experience support. ### 20. Efficient Payroll Management, But UI Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Mohammed A. | Senior Payroll Associate , Apparel & Fashion, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** I like how SAP Concur keeps payroll-related data structured and easy to track. It reduces manual effort and makes processing more accurate, with less back-and-forth. It helps streamline a lot of payroll-related processes, especially when it comes to handling employee expenses and reimbursements. Everything is captured in one place, which makes it easier to validate, process, and include in payroll accurately. It also reduces errors and ensures better compliance since all the data is properly documented and tracked. **What do you dislike about SAP Concur?** One area that could be improved is the user interface—it’s not always very intuitive and can take time to navigate, especially when handling multiple records. Also, some processes feel a bit slow or require extra steps, which can be frustrating when working with tight payroll timelines. The heavy reliance on transaction codes to access different functions can get quite hectic, having to remember or look up multiple codes just to navigate to specific screens. The initial setup wasn’t very straightforward and there's a learning curve, especially with understanding different transaction codes and how various processes are linked. It can feel overwhelming without proper training or guidance. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur streamlines payroll processes, handles employee expenses and reimbursements, reduces errors, ensures better compliance, and makes data easy to validate and track. ### 21. Easy Way to Manage Business Travel and Expense Reports **Rating:** 4.0/5.0 stars **Reviewed by:** Shivraj S. | Senior System Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** I have mainly used SAP Concur for submitting travel and expense reports. One feature I find very useful is the receipt capture option because it allows users to upload receipts and automatically extract expense details, which saves time. The approval workflow is also helpful since managers can review and approve expenses quickly without long email chains. Overall, it helps keep expense tracking organized and improves visibility into company spending. **What do you dislike about SAP Concur?** One downside is that the user interface can feel slightly complex for new users, especially when submitting expenses for the first time. Some features take time to understand during the initial setup. The mobile app works well for basic tasks, but there is still room for improvement in terms of speed and navigation. Once users get familiar with the platform, however, it becomes much easier to use. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps streamline the process of submitting and approving travel and expense reports. Instead of tracking expenses manually or using spreadsheets, everything can be managed within one system. This reduces errors and saves time for both employees and finance teams. It also provides better visibility into company spending and makes it easier to enforce expense policies and track reimbursements. ### 22. SAP Concur Simplifies Expense & Travel Management with a Handy Mobile App **Rating:** 4.0/5.0 stars **Reviewed by:** Akshat S. | Sales and Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** What I like most about SAP Concur is how it simplifies expense and travel management in one place. It makes it easy to upload receipts, track expenses, and submit reports without a lot of manual work. The mobile app is especially helpful since I can capture receipts on the go and not worry about losing them. I also like how the approval workflow is structured, it keeps everything organized and transparent, so you always know the status of your claims. Overall, it saves a lot of time compared to traditional expense tracking methods. **What do you dislike about SAP Concur?** One thing I find a bit frustrating is that the interface can feel slightly outdated and not very intuitive, especially for new users. It takes some time to get used to where everything is, particularly when creating or editing expense reports. Sometimes, the system can also be a bit slow, especially when uploading receipts or navigating between different sections. Additionally, certain steps in the expense submission process feel longer than necessary, which can make the overall experience slightly time-consuming. Overall, it works well, but there is definitely room for improvement in terms of user experience and speed. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps solve the problem of managing expenses and travel in a more organized and efficient way. Instead of tracking everything manually or keeping physical receipts, I can upload and manage all expenses in one place, which reduces the chances of errors or lost information. ### 23. Useful Expense Tracking but Needs an Updated Interface **Rating:** 3.0/5.0 stars **Reviewed by:** Ashley M. | Contracts Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** I like the ability to upload everything from a mobile phone with SAP Concur. Whether employees are using iPhones or other non-Apple devices, they can upload their expenses through the app no matter where they are and what devices they have on hand. This feature is very useful because when we're traveling, it's helpful to easily snap a photo and upload expenses while on the move to ensure they don't get lost. **What do you dislike about SAP Concur?** The interface of SAP Concur isn't the most sleek or slick; it's a little dated and sometimes it can be clunky or time out. Although the mobile features are appreciated, they come with glitches, requiring us to upload several times to get it to take on occasion. Also, we've had experiences of expenses getting mis allocated or misclassified through the app. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur lets our team track expenses, receive reimbursements, and helps me manage budgets and policy alignment. The mobile app is crucial as it allows expense uploads on the go, preventing data loss and ensuring compliance. ### 24. Strong Mobile Features, Needs UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Alex P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** I find the mobile app of SAP Concur a strong feature because it allows users to capture receipts on the go and stay updated with their expense submissions. It also helps ensure compliance and reduces errors during the reimbursement process. I appreciate the visibility it provides—being able to track the status of reports and reimbursement in real time gives peace of mind and helps with better financial planning. Furthermore, I use SAP Concur with QuickBooks or SAP ERP, which helps synchronize expense data directly into financial records. The initial setup was fairly straightforward, needing only to set up my profile and start using the basic features like submitting expenses and uploading receipts. **What do you dislike about SAP Concur?** The user interface can feel a bit unintuitive, especially for new users and certain processes such as categorizing expenses or correcting submitted reports. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to capture receipts on the go with the mobile app, ensuring compliance and reducing errors. It provides real-time tracking of reports and reimbursements for better financial planning. ### 25. Practical tool for managing expenses, but not always smooth **Rating:** 3.5/5.0 stars **Reviewed by:** Satyam R. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** We use SAP Concur mainly for travel bookings, and the biggest benefit for me is that everything stays in one place. Uploading bills, tracking approval status, and keeping expense records is much easier compared to email or manual Excel follow-up. I also like that the policy checks help reduce back-and-forth from the finance team. Once you get used to the flow, it saves time and gives better visibility on pending and approved claims. **What do you dislike about SAP Concur?** The platform is useful, but the experience is not always very smooth. Some parts of the interface feel outdated, and first-time users may need guidance to understand where to submit, edit, or resubmit claims. At times the approval workflow can feel lengthy, especially when there are multiple levels involved. Receipt matching and category selection also need more flexibility in some cases. So overall it is capable, but not the most user-friendly tool from day one. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps us standardize the expense process and reduce manual work between employees, managers, and finance. Earlier, reimbursement tracking was more scattered and it was difficult to know what was submitted, pending, or rejected. With Concur, there is better control, documentation, and audit readiness. It also helps enforce company policy and reduces mistakes in claims. For our team, this has improved transparency and made reimbursement handling more organized and predictable. ### 26. SAP Concur Keeps Expenses Organized and Reimbursements Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Brian K. | Technical Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** What I like most about SAP Concur is that it puts everything in one place. It makes handling expenses a lot less messy. I can upload receipts, submit claims, and track approvals without chasing emails or keeping my own records. It also saves time because much of the process is automated, so you don’t have to enter everything manually. Overall, it just makes the whole reimbursement process feel more organised and easier to manage. **What do you dislike about SAP Concur?** What I dislike about SAP Concur is that it can feel a bit clunky to use at times. The interface isn’t the most intuitive, especially when you’re new to it, and simple tasks can take more clicks than they should. It can also be a bit slow or unresponsive occasionally, which gets frustrating when you’re just trying to submit something quickly. Overall, it does the job, but the user experience could definitely be smoother. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the problem of managing expenses and reimbursements in a more organised and consistent way. Instead of dealing with paper receipts, emails, or spreadsheets, everything is handled in one system. For me, that means it’s much easier to keep track of what I’ve spent, submit claims quickly, and see where they are in the approval process. It also reduces back-and-forth with finance, since all the information is already in one place, which saves time and makes the whole process less stressful. ### 27. Comprehensive Visibility with Some Workflow Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Anil K. | Solution Architect, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** I like that SAP Concur gives more visibility into expenses for a business unit or project ID, making it easier to manage a big team. As an employee handling multiple travels, it's helpful to have visibility on the time spent and pending tasks. The dashboard and insight features are really good, providing an end-to-end life cycle visibility on one portal. Overall, it's a really fantastic tool. **What do you dislike about SAP Concur?** I'm not too happy about the file history not being captured. It creates gaps that mean I have to talk to employees as an approver. Also, as an employee, I have to delete claims and resubmit. That's one problem I've noticed. Another issue is if I miss something on a trip itinerary and need to update it, I have to drop and recreate the whole thing. That is a limit I found, and it doesn't seem like the best way to use the tool. Lastly, I wish SAP Concur could implement a compliance check before submitting claims, based on organizational compliance stored in other tools like a Wiki or Confluence. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur provides visibility for managing team expenses efficiently, offering a good dashboard and flow insights. However, it has limitations with updating itinerary sequences, requiring recreation and manual intervention for claim adjustments, which can be cumbersome. ### 28. Efficient Travel Management with Minor Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Katrina V. | Outreach Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** I appreciate being able to act as a travel arranger for other people. This feature allows me to duplicate travel requests for events where multiple people are involved, streamlining the process and making it more efficient. It also helps me keep up with SAP Concur and ensures that I use it efficiently, which frees up others from having to learn the system every time they use it infrequently. The initial setup of SAP Concur was pretty easy for me, taking only a few minutes to create my traveler profile, especially with the help of easy-to-use tutorials. **What do you dislike about SAP Concur?** I find myself referencing the tutorials when I've been away from SAP Concur for a while. I would prefer a little bit more hand holding, like a pop up of, hey, are you looking for the place to put in your per diem? It's actually over here on this sheet. Or, just a running checklist in the corner, like a reminder type feature would be helpful. There is a bit of a learning curve or confusion, like when you think you should be able to submit your per diem, but it's actually over here on this first tab. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur keeps everything in one place, letting me bundle travel expenses and see planned spending. It prompts me to propose expenses early, helping me shop around to save money and ensure all costs are reimbursed. ### 29. SAP Concur Makes Expense Reporting and Travel Booking Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Kuldeep V. | Assistant System Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** What I like most about SAP Concur is how it simplifies expense management and travel bookings in one place. Submitting expenses is quite easy, especially with features like receipt upload and auto-categorization. It saves a lot of time compared to manual processes. Also, the approval workflow is smooth, and I can easily track the status of my claims without constantly following up. Overall, it makes the whole reimbursement process more organized and less stressful. **What do you dislike about SAP Concur?** One thing I don’t like is that the UI can feel a bit outdated and sometimes confusing, especially for new users. It takes some time to understand where everything is. Also, the mobile app is not always as smooth as expected and occasionally lags while uploading receipts. Sometimes syncing issues happen, which can be a bit frustrating. Apart from that, everything works fine, but these small things could definitely be improved. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur mainly helps in managing travel and expense reporting in a much more organized way. Earlier, tracking expenses and submitting reimbursements was quite time-consuming and messy, but now everything is in one place. It reduces manual work and chances of errors. I can easily upload receipts, create reports, and submit them without much hassle. The biggest benefit for me is transparency — I can track the status of my claims anytime, which saves a lot of follow-ups and confusion. Overall, it makes the whole process faster and more convenient. ### 30. Efficient Expense and Travel Management in One Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad A. | SPS, Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** What I like best about SAP Concur is how it simplifies expense reporting and travel management in one platform. The most helpful part is the automation, such as receipt capture, policy checks, and approval workflows, which saves time and reduces errors. The biggest upsides are better visibility into spending, faster reimbursements, improved compliance, and less manual work for employees and finance teams. **What do you dislike about SAP Concur?** What I dislike about SAP Concur is that it can feel a bit complex and unintuitive at times, especially for new users. Some workflows take too many clicks, and the interface can be slow or confusing when trying to submit expenses quickly. It also can be frustrating when settings or policies are strict, because small mistakes may cause items to be rejected or require extra corrections. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur solves the problem of managing travel, expenses, and approvals manually. It helps by automating receipt tracking, expense submission, and policy compliance, which saves time and reduces mistakes. For me, that means less paperwork, faster reimbursements, better visibility into spending, and an easier process overall for both employees and finance teams. ### 31. Easy Expense Tracking and Fast Reimbursement Processing **Rating:** 4.0/5.0 stars **Reviewed by:** Ernie S. | Senior Accounting Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** It was easy to track expense reports and process them for reimbursement. The company I worked for was a little lax on deadline enforcement but it was easy to track employees that had outstanding expenses. **What do you dislike about SAP Concur?** I had to be really careful approaching month end because of the way the reports pull data. If expense reports were approved for payment within the last 3 days if the month, it would drop off the accrual report and won’t show up on the payment report until it was processed by Concur, so reconciling to the G/L balance did not work. The other issue I had was with an employee using their company credit card and charging personal items. The way the reimbursement worked was it was the personal item was deducted from the employee reimbursement, but only if they had reimbursable expenses. If they didn’t, it sat in the queue until they did. **What problems is SAP Concur solving and how is that benefiting you?** I no longer work with the company but they were going to revamp the back office and accounts because they had gone thru two different systems and were using a crosswalk to get the coding done for GL import. ### 32. SAP Concur Makes Expense Reporting Fast and Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Kodam S. | Operations support asssitant, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about SAP Concur?** The thing that I like best about SAP Concur is how it takes the headache out of expense reporting. Instead of saving receipts, filling Excel sheets, and chasing approvals, I now can just snap a photo of a receipt, upload it, and submit everything in one place. I now also being able to track the status of my reimbursement without having to follow up with anyone. It’s not the most useful tool at first, but once you get used to it, it really saves time and keeps things organized. **What do you dislike about SAP Concur?** The thing I dislike about SAP Concur is that it can feel a bit complicated and slow at times. The interface is not always very intuitive, especially for new users. Even simple tasks can take more steps than expected, so it sometimes feels like you’re spending more time navigating the system than actually submitting the expense. I have been also noticed that it can be slow or lag, particularly when loading reports or uploading receipts, which can be frustrating when you’re in a hurry. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur mainly solves the mess and inefficiency around travel and expense management, and that directly makes my work easier. Earlier, managing expenses meant keeping physical receipts, filling Excel sheets, sending emails for approval, and then waiting without any visibility. It was time-consuming and easy to make mistakes or lose information. With the SAP Concur, all of that is handled in one place. I now can capture receipts instantly, create reports quickly, and submit them without manual paperwork. The system also follows company policies automatically, so I don’t have to worry too much about errors. ### 33. Streamlined Expense Management, Minor Sync Delays **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit B. | Senior Network Engineer , Computer & Network Security, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** I use SAP Concur mainly for submitting travel and expense claims. The platform makes it easy to upload receipts, track my submissions, and check the approval status. I find the workflow smooth, saving me a lot of time compared to doing everything manually. The mobile app is handy for quick uploads. SAP Concur helps me streamline the entire travel and expense process, with everything organized in one place, reducing manual work and errors while making the overall process faster and more efficient. **What do you dislike about SAP Concur?** One area where SAP Concur could improve is overall speed. Sometimes the app or web version takes a bit of time to load or sync receipts. The mobile app experience could also be smoother, especially when capturing or uploading photos. Additionally, a more modern and intuitive interface would make navigation easier. These are not major issues, but improving them would make the experience even better. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to streamline travel and expense processes. It saves time with easy receipt uploads, tracks submissions, and offers a smooth approval workflow. The mobile app is handy for quick uploads, reducing manual work and errors while speeding up the process. ### 34. Streamlined Expense Management, but Complex for New Users **Rating:** 4.0/5.0 stars **Reviewed by:** Anubhav Y. | Quality assurance engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** I appreciate SAP Concur's reliability as a cloud solution for managing expenses and improving efficiency. It simplifies expense reporting and automates approvals, integrating well with enterprise systems. The mobile app is also useful. My favorite feature is the automated ease of use, particularly for expense management. I find the receipt scanning and auto-categorization features incredibly helpful as they save time and reduce manual effort. SAP Concur centralizes travel and expense data, enhancing visibility and streamlining approvals, which makes the process faster, more accurate, and efficient. I like how the feature reduces manual work and errors by auto-extracting key data like amount, date, and vendor from receipts, which speeds up the process and improves accuracy in reports. Overall, it allows me to focus more on validation rather than data entry, thus increasing efficiency. The integration with other tools like SAP S/4 HANA, SAP ERP, and Workday helps maintain a smooth flow of data across finance, HR, and travel systems. **What do you dislike about SAP Concur?** One area that could be improved in SAP Concur is the user experience, especially for new users. It can feel a bit complex and not very intuitive at first. Also, receipt scanning sometimes produces mystery data, requiring manual correction. Additionally, the mobile app can be slightly slow, and report generation could be more flexible and user-friendly. **What problems is SAP Concur solving and how is that benefiting you?** n/a ### 35. SAP Concur Streamlines Travel & Expense Management with Strong Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Neeraj K. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** The best part of SAP Concur is that it’s a great tool for managing travel and expenses automatically. From user login through expense submission and all the way to claim disbursement in a corporate setup, the process is well supported. It also offers very good reporting for department heads, and it helps users track the progress of their expenses throughout the workflow. **What do you dislike about SAP Concur?** When we try to log an expense, the system lags and keeps spinning on the loading screen. Many times we get a lot of errors, and when we try to fix them it takes a lot of time. Because of this, we generally end up closing the page or re-logging in, and then the expense entry works better. Overall, the performance is not that great, especially when errors come up while logging an expense. **What problems is SAP Concur solving and how is that benefiting you?** It’s helpful for me and my team to log travel and expenses—like mobile broadband, hotel stays, and team lunches—in one place. It’s also great that I can download the report, and that the system automates the workflow from approval through to disbursement. ### 36. Simplified Expense Tracking for Business Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Achut D. | Registered Nurse, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** I have a good experience using SAP Concur. It really simplifies expense tracking and travel management, especially for business professionals. The approval workflow is smooth and saves time for both employees and managers. Reimbursements have been quicker and more transparent since we started using it. Overall, SAP Concur has made managing expenses much less stressful and far more streamlined. The mobile app makes it easy to snap receipts on the go, and I appreciate how everything stays organized and in one place without much effort. It's a solid solution for any organization looking to improve their expense management process. I think it's easy to use and is more streamlined. Once you get used to it, it becomes a reliable and efficient tool, and the initial setup was easy to follow. **What do you dislike about SAP Concur?** Well, there is a bit of learning curve at first, but once you get used to it, it becomes a reliable and efficient tool. **What problems is SAP Concur solving and how is that benefiting you?** I find SAP Concur simplifies expense tracking and travel management. The approval workflow is smooth, saving time for both employees and managers. Reimbursements are quicker and more transparent, making managing expenses less stressful and streamlined. ### 37. Streamlined Expense Management with Room for Support Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Destiny S. | Training Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** I use SAP Concur as a documented invoice to help control my company's cost, and I find it helpful that it captures travel expenses within the company budget. SAP Concur manages invoices online, reducing manual data entry and decreasing reporting errors and delayed reimbursements. I enjoy the convenience of accessing data through the mobile app, which is super user-friendly and integrates many useful features to establish time management. Creating data reports via the app takes half the time compared to manual input, with modifications ensuring accuracy. This allows productivity to flow without increasing tasks for human resources and accounting. Additionally, SAP Concur integrates with applications such as Oracle and Human Resources systems, and the initial setup, while intimidating, was easier than setting up Navan, without any complications. **What do you dislike about SAP Concur?** I have one suggestion regarding improvement which would be a more advanced version of support for help on the application. I think there should be more things to access when it comes to providing support for clients. Virtual support should be more than AI generated but this is beneficial for users that are using it in different time zones. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to control costs with documented invoices, decrease reporting errors, and speed up reimbursements. The mobile app is user-friendly, saving half the time in data report creation and ensuring accuracy, helping maintain productivity. ### 38. Perfect Solution for Expense Management and Travel Booking **Rating:** 5.0/5.0 stars **Reviewed by:** Sajawal Z. | product manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about SAP Concur?** I use SAP Concur for expense management and travel booking. I love that my employees can upload receipts and create expense reports easily. It really helps me out in invoice management. Booking flights or hotels through SAP Concur is convenient, and uploading receipts via the mobile app to submit expense reports is really handy. The initial setup was so easy, and the SAP Concur team was very cooperative, which I appreciated. Nothing needs improvement because everything works so perfectly. I would rate it a 10 and it's highly recommended. **What do you dislike about SAP Concur?** nothing everything is so good because SAP concur helps me out in many things like integrates with travel providers for real time options ,automates the invoice processing **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for expense management, travel booking, invoice management, and receipt uploads. It allows my employees to create expense reports easily. ### 39. Revolutionized Travel & Expense Management **Rating:** 4.5/5.0 stars **Reviewed by:** Candace L. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** I use SAP Concur for travel bookings, expense reporting, and invoice processing for my agency. I love the self-guided way that the tool tries to think through expense reporting for the end user and make it as touchless as possible. The travel booking tool is very easy to navigate, and it helps me because it pulls from a travel booking perspective directly from the content we have preloaded and provides me with the best rates possible for booking. When I get to expense reporting, it allows me to navigate my expenses in real-time. I find SAP Concur to be very likely unmatched in the industry and it has really changed the way we think about travel and expense reporting combined. The initial setup was quite easy, although we implemented it over ten years ago. **What do you dislike about SAP Concur?** The built-in reporting from the analytic side is not at all intuitive or user friendly. It's very difficult to navigate. We would love to be able to use the data in SAP Concur to help tell a story to our management around spend and type of spend, both travel and non-travel. If the reporting warehouse were updated with reports that make sense for today's environment, that would be helpful. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur is a robust, intuitive tool for travel bookings, expenses, reporting, and invoicing. It provides seamless, touchless expense reporting and easy navigation for travel booking. It helps secure the best rates and allows real-time expense management. ### 40. Streamlines Operations, Boosts Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Ronald P. | Technical Writer, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about SAP Concur?** I like that SAP Concur provides access to our satellite offices, allowing us to know what projects they're working on and how much time they're spending. This makes it easier to decide whether to involve someone from that site or redirect efforts. The tool also does a great job of streamlining our travel expenses, which is crucial since our engineers often work on-site for extended periods. With so much happening during these times, like lodging, food, and flights, having an efficient and streamlined process is essential. Additionally, SAP Concur has enhanced our collaboration, enabling us to reach out to other teams more easily. Previously, we were hesitant due to costs and production delays, but now we're happy with how SAP Concur facilitates better communication and efficiency. **What do you dislike about SAP Concur?** There are some complaints that sometimes the tool for travel expenses doesn't work that well. But that may be a connectivity issue just because a lot of our engineers are in these remote places. So there might be some connection issues. I'm not sure if it's necessarily the tool. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to streamline processes, unifying everything under one umbrella. It enhances collaboration across satellite offices, keeps projects on track, and manages travel expenses efficiently, especially useful as our engineers travel extensively. It improves overall efficiency and encourages team collaboration. ### 41. Streamlined Expense Management, Needs UI Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Venu G. | EndPoint Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about SAP Concur?** I appreciate SAP Concur for making it easy to manage travel expenses and reimbursements. I can upload receipts, track pending items, and submit expense reports without hassle. It's great having all this organized in one place, saving me time compared to manual processes. The mobile app is especially helpful, allowing me to quickly capture receipts on the go and submit them later. The approvals workflow is smooth, and I find it easy to check the status of my claims. SAP Concur has definitely made the reimbursement process more efficient for me. I also like that it integrates with tools like Microsoft Excel, which helps keep expense data aligned and smoothens the overall process after transitioning from a manual system. **What do you dislike about SAP Concur?** One thing that could be improved is the user interface as it can feel a bit confusing at times, especially for new users. Also, the system can be slightly slow when navigating or submitting reports. Making it more intuitive and faster would improve the overall experience. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to manage travel expenses and reimbursements. It simplifies uploading receipts, tracking approvals, and submitting expense reports, saving time and reducing manual work by organizing everything in one place. ### 42. SAP Concur Makes Expense Management Digital, Easy, and Transparent **Rating:** 5.0/5.0 stars **Reviewed by:** Vikash Y. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** SAP Concur is very helpful for managing expenses all in one place. before this, we were using manual tracking and it was confusing and time taking. now with SAP concur everything is digital and easy to submit. the mobile app is also good, we can upload bills quickly and there's no need to keep papers stored. approval process become faster and more transparent. When we need to integrate to apps, that's good but I believe there's few parameters missing. otherwise that's good for implementing into a business ops. **What do you dislike about SAP Concur?** I use it regularly and One thing i don't like is sometimes the UI feels little outdated and confusing, no clear action to take next. they should improve the slow reports loading. customer support is very very slow which needs to be improved. **What problems is SAP Concur solving and how is that benefiting you?** SAP concure solves the problem of manual expense tracking and reimbursement delays. previously, we were doing everyhting in excel which was messy and non trackable. now asll expense are tracjed properly and submitted in one system. It helps in faster payments time, clear visibility of spending, helpful for budget planning. ### 43. Streamlined Expense Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Vimal A. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** I mainly use SAP Concur for submitting expense reports and managing travel bookings. I like how it keeps all expenses and travel details in one place. The receipt capture saves me from manually entering every detail, which is a huge time saver. Automated approvals speed things up so I don't have to follow up constantly for reimbursements. It removes the hassle of manual expense tracking and paperwork. Everything from receipts to approvals is streamlined so reimbursements are quicker. Switching to SAP Concur made everything more organized and automated compared to our previous manual process. **What do you dislike about SAP Concur?** The UI could be more modern and user friendly as it sometimes feels outdated. Also, the system can be slow at times, especially when loading or submitting reports. The UI takes extra clicks to find things which slows me down while creating or editing reports. When the system lags during uploads or submissions it breaks the flow and makes the process frustrating. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for submitting expense reports and managing travel bookings. It removes the hassle of manual expense tracking and paperwork by organizing receipts and streamlining approvals, making reimbursements quicker. Receipt capture and automated approvals save time and effort, compared to our previous manual process. ### 44. Concur Makes Expense Reimbursement Easy and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Jordyn K. | Email Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about SAP Concur?** Very easy way to submit expenses to be reimbursed. I like that it prompts me when I forget to include something on an expense report. It always works properly. **What do you dislike about SAP Concur?** I don't dislike anything about Concur. I feel like it works exactly the way I want it to and I have never had any issues. Concur is a reliable program. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur allows me to submit my receipts for reimbursment requests through my company. I'm able to track my spending and gas mileage within the program. ### 45. Unified Travel, Expenses & Invoicing with Powerful Automation and Mobile OCR **Rating:** 5.0/5.0 stars **Reviewed by:** Kene U. | Project Delivery Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** The absolute best thing about SAP Concur is how it unifies travel booking, expense reporting, and invoice processing into one seamless platform with powerful automation and mobile-first tools. The app lets you snap a photo of a receipt on the go, and the AI/OCR instantly extracts details, categorises the expense, matches it to corporate cards or emails, and even flags policy violations before submission. Approvals flow quickly through configurable workflows, and everything posts directly to our SAP ERP for real-time visibility and reimbursement. This has completely replaced our old spreadsheet chaos and manual chasing of receipts or invoices. For a global team handling thousands of transactions monthly, the compliance controls, multi-currency support, and audit-ready reporting are game-changers. It genuinely saves hours every week and gives finance leaders instant spend insights they can trust. **What do you dislike about SAP Concur?** What I dislike most is the dated, sometimes clunky back-end interface and inconsistent performance that can frustrate users and admins. The web version feels slow to load (especially travel searches or complex reports), modals and dropdowns aren’t intuitive, and there are occasional glitches in receipt uploads/deletions or smart-feature guesses that require manual fixes. Customer support is another pain point – responses can be slow, and you often get handed off between teams instead of getting quick resolutions. Implementation for multi-country or full-suite rollouts takes 6–12 months with heavy IT involvement, and the learning curve is steep for non-tech-savvy staff. Customisation options exist, but feel oddly limited or overly complex for simple tweaks. These issues don’t break the tool for large enterprises, but they add unnecessary friction compared to more modern, lightweight alternatives. In short, the powerful engine is great once you’re in, but the user experience and support could be smoother. **What problems is SAP Concur solving and how is that benefiting you?** It solves fragmented, error-prone manual processes (spreadsheets, lost receipts, policy violations, delayed approvals/reimbursements) by automating capture, validation, routing, and ERP posting. This benefits us with dramatic time savings (hours per week per person), higher compliance/audit readiness, real-time spend visibility for better budgeting, faster employee reimbursements (boosting morale), and reduced fraud risk. For our global enterprise, it delivers measurable ROI through efficiency gains and tighter financial control across travel, expenses, and invoices. ### 46. Effortlessly Handles Expenses, Minor UI Hurdles **Rating:** 5.0/5.0 stars **Reviewed by:** Priyanshu J. | Cloud Support Engineet, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about SAP Concur?** I use SAP Concur to handle my travel and expense reports. I like the mobile app's receipt capture feature because using the OCR technology, it automatically gets the data from the receipts or photos, which saves time for me to do manual entry. This feature saves me from tedious entry by instantly reading my receipts, so I can finish my expense reports in seconds and get reimbursed faster without worrying about typos or lost papers. Additionally, I find connecting the mobile app easy just by sending a link from the web. **What do you dislike about SAP Concur?** I dislike that the user interface looks a bit outdated and unintuitive, often requiring too many clicks just to categorize a simple expense. I'd also suggest a more robust offline mode for the mobile app to prevent crashing while I'm traveling with a spotty connection. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to handle my travel and expense reports. It solves manual data entry, reimbursement delays, and lost receipts. The mobile app's OCR technology saves time by automatically filling receipt details, letting me finish expense reports quickly and get reimbursed faster. ### 47. Centralized Expense Management with Stellar Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Domenica Z. | Recruiting Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** I like that everything lives in just one place with SAP Concur. Expense and receipt approvals are streamlined, so there's no need to chase emails or manually track reimbursements, which brings me structural clarity. Having everything in a single platform is critical when supporting executives, as it allows handling a lot of transactions efficiently. I value the automatic automation, like the ability to capture receipts, autofill expense details, and route approvals, which reduces manual work and minimizes errors. I also appreciate the real-time visibility, as being able to track the status of reports, approvals, and invoices at any moment makes follow-ups more intentional and efficient. **What do you dislike about SAP Concur?** I think from my financial perspective, I would like more versions and more authorization from the SAP Concur experience. Also, I wonder if it's possible to have updates or improvements, like every three to five months? And provide some form of online training or live demos for new tools or versions. It's important to keep us informed with all this new information. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur for expenses and reimbursement workflow accuracy, supporting invoice processing, and reducing manual work. It centralizes transactions, automates receipts capture, and provides real-time visibility, simplifying follow-ups and minimizing errors, making my work efficient and in line with company policies. ### 48. A Time-Saving Tool for Expense Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Shilpi v. | Sr.Executive-Business Development, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** a traveling employee can book a flight, upload meal receipts, and have the expense report auto-generated and routed for approval all from their phone which is a major time-saver. **What do you dislike about SAP Concur?** It’s considered pricey for small to mid-sized businesses given the per-user licensing structure.The system (particularly the web app) can be sluggish when uploading receipts or generating reports. It has Mobile app limitations,we find the mobile version less stable or missing certain desktop features, requiring them to finish tasks later on a computer.Customization constraints: Setting up workflows or rules to match specific company policies can be complicated and may need IT support. **What problems is SAP Concur solving and how is that benefiting you?** Policy compliance issues,It enforces company travel and expense policies, alerting users when spending doesn’t meet guidelines.Delayed reimbursements, Concur routes expense reports automatically for approval, speeding up reimbursements.Lack of visibility in spending: Finance teams can instantly see where and how money is being spent, enabling better budgeting and vendor negotiations. Instead of sorting through receipts after a client meeting trip, you just snap a photo of each receipt in the Concur mobile app it automatically populates your report, ensuring compliance ### 49. SAP Concur Makes Expense Tracking Fast, Easy, and Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth V. | Travel and Lifestyle, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** What I like most about SAP Concur is how it streamlines expense tracking and reporting in a single platform. It’s easy to upload receipts, categorize expenses, and submit reports without a lot of manual effort. The mobile app is also very convenient, especially when I’m traveling or working remotely, because I can capture receipts on the go. Overall, it saves time and keeps everything organized, which is genuinely helpful for both employees and finance teams. **What do you dislike about SAP Concur?** One downside is that the interface feels somewhat outdated and not very intuitive, especially for new users. Certain tasks—like editing reports after they’ve been submitted or moving between different sections—can be confusing at first. It can also run a bit slow at times, particularly when uploading receipts or when reports are loading. A more modern design and a smoother overall user experience would definitely make it easier to use. **What problems is SAP Concur solving and how is that benefiting you?** SAP Concur helps solve the problem of manual and time-consuming expense reporting. Instead of keeping physical receipts and filling out spreadsheets, everything is digitized and centralized. This reduces errors, speeds up reimbursements, and improves transparency. For me, it means less time spent on admin tasks and more focus on actual work, while also ensuring that expenses are properly tracked and compliant with company policies. ### 50. Flexible Yet Occasionally Cumbersome Expense Management **Rating:** 4.0/5.0 stars **Reviewed by:** nilesh t. | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about SAP Concur?** I like the option to submit my claims in a structured format and the tool also allows me to upload related documents. It lets me enter the details of reimbursement in remarks and also allows me to resubmit proof in case the claims are rejected. I don't have to recreate everything as all the previous submitted claims are also available for my view. I appreciate how specific the options are, like submitting internet/mobile claims, travel expenses, or relocation bonus claims, and the ability to enter specific values and upload documents alongside submitting claims. The ability to preview the combined documents submitted as claims is a feature I find useful. **What do you dislike about SAP Concur?** When I upload multiple documents at once in the UI, it shows as uploaded, but actually only one document is selected. For the other documents, I have to click upload again to add them to the existing claims. For larger claims, this becomes very difficult. The tool allows uploading multiple docs but considers only one. It could be improved by providing an option to upload all docs as one. Additionally, the initial setup has many customizable features that, while beneficial, can make the user's experience more cumbersome. **What problems is SAP Concur solving and how is that benefiting you?** I use SAP Concur to submit claims via a form, upload documents, and create a reimbursement report. It automates adding these to my salary, and the structured format and document uploads make it easy to manage submissions, re-submit proofs, and review previous claims. ## SAP Concur Discussions - [Is it now possible to book trains?](https://www.g2.com/discussions/is-it-now-possible-to-book-trains) - 8 comments, 3 upvotes - [How are you reducing manual card entry in SAP Concur for faster expense reporting?](https://www.g2.com/discussions/how-are-you-reducing-manual-card-entry-in-sap-concur-for-faster-expense-reporting) - 1 comment, 2 upvotes - [What efficiencies has SAP Concur brought to travel and expense management in large organizations?](https://www.g2.com/discussions/what-efficiencies-has-sap-concur-brought-to-travel-and-expense-management-in-large-organizations) - 1 comment, 2 upvotes - [What is SAP Concur used for?](https://www.g2.com/discussions/what-is-sap-concur-used-for) - 6 comments, 2 upvotes - [What do Concur customers gain from this acquisition?](https://www.g2.com/discussions/benefit-from-acquisition) - 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Trip Notifications - Advanced Integrations **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Match Invoices **Approval ** - Rules - Workflows - Submit **Analytics** - Due Dates - KPIs **Analytics** - Cashflow - KPIs - Payment Tracking **AI - Travel Management** - Personalization - Predictive Analytics - Cost Savings - Efficiency - Real-Time Assistance **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - ERP - Account Sync **Agentic AI - Travel Management** - Autonomous Task Execution - Proactive Assistance **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Employee Risk Management** - Emergency Assistance Integration - Policy Enforcement & Compliance - Traveler Tracking - Risk Alerts & Safety Notifications **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Sustainability & Reporting** - Sustainability Reporting - Green Travel Recommendations - Carbon Emissions Tracking **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Recovery** - Recoup - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top SAP Concur Alternatives - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,474 reviews) - 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