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SAP Concur Reviews & Product Details - Page 26

SAP Concur Overview

What is SAP Concur?

SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.

SAP Concur Details
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Languages Supported
Czech, Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified)
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Product Description

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

How do you position yourself against your competitors?

Drive more automation and integration into travel, expense, and invoice processes
SAP Concur offers a truly integrated expense, travel and invoice solution and continuously builds upon these solutions by automating and connecting every step, from spending requests and bookings to receipts, reimbursement, and reconciliation.

Reinvent employees’ experiences ahead of their expectations
By eliminating every possible piece of paper from travel and expense processes and connecting employees with the apps they already use, SAP Concur solutions can automatically populate expense reports and invoices, freeing employees to make more strategic decisions and focus on what matters.

Develop new ways to sharpen visibility into spending
With integrated travel, expenses, and invoices, as well as interactive, roles-based dashboards and reports, budget owners get a single view of spending, allowing them to see what's been spent and what's coming up.


Seller Details
Company Website
Year Founded
1993
HQ Location
Bellevue, WA
LinkedIn® Page
www.linkedin.com
6,866 employees on LinkedIn®
Description

SAP Concur is a leading provider of integrated travel and expense management solutions, designed to help businesses streamline their financial processes. The platform offers tools for booking travel, managing expenses, and generating reports, enabling organizations to gain visibility and control over their spending. With a focus on automation and user-friendly interfaces, SAP Concur aims to enhance efficiency and improve compliance for companies of all sizes. For more information, visit their website at [concur.com](https://www.concur.com).


Stephanie M.
SM
Overview Provided by:
Senior Marketing Manager at SAP Concur

Recent SAP Concur Reviews

SS
sara s.Small-Business (50 or fewer emp.)
3.5 out of 5
"Great Controls"
I like every aspect of this program. Entering invoices in seamless and approval flow works great.
Shalom F.
SF
Shalom F.Mid-Market (51-1000 emp.)
4.5 out of 5
"Efficient and easy to use Expense management software"
It is easy to use and we can easily track the expense reports. The customer support successfully resolves issues . The supporting documents can e...
Armando D.
AD
Armando D.Enterprise (> 1000 emp.)
4.5 out of 5
"SAP concur is user friendly , effective and easy to navigate"
It is a streamlined way of uploading and tracking expense reports and reimbursements It can be used frequently and for different types of expens...
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SAP Concur Media

SAP Concur Demo - SAP Concur Mobile App
Mobile application
SAP Concur Demo - Mobile receipt capture
Snap a picture of your receipt from your smartphone
SAP Concur Demo - Get the reports you need
Use Analytics from SAP Concur
SAP Concur Demo - Concur desktop
Integrated travel and expense application
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Play SAP Concur Video
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Video Reviews

6,172 SAP Concur Reviews

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6,172 SAP Concur Reviews
4.0 out of 5
6,172 SAP Concur Reviews
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SAP Concur Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SAP ConcurQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
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Tony W.
TW
Regional Marketing Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

Concur is a a good all in one tool for booking travel and doing expenses. It's mobile app companion allows you to easily store receipts immediately before the expenses hit for quick application once it's time to do reporting. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

I think the travel booking works fine, but the interface for booking flights is not as good as your general third party sites like expedia. The advanced search options available to drill down feel clunky and imprecise. It's much easier to cast as wide of a net as possible for search results and just dig through them on your own. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

It's a one stop shop for travel and expensing. It keeps everything for work trips in one place and I don't have to manage a series of logins and portals to book travel and submit expenses. Everything is kept recorded in one place that is accesible via web and mobile very easily. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur makes it easy for me to report and manage my expenses. I can just fill out the fields and upload the receipts--hassle free! Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

So far, I haven't had difficulties in using this software. Everything is working well! Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

I can submit expense reports from anywhere using my mobile devices. SAP Concur's expense reporting solution can automatically capture transaction data from travel vendors, and restaurants. With an automated email I receive from them, I can also track the status of my expense reports in real time. These all save my time and reduces the risk of errors especially when computing the total amount. Review collected by and hosted on G2.com.

Pravin M.
PM
Regional Category Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

We are using SAP concur for Travel & Expense in my current organization

1. It is a one-stop solution for booking Hotel , flights .

2. We claim all the bills through Concur SAP with a flawless process.

3. All bills are claimed all together in one single platform.

4. The best part is that for all the expenses we do, those bills automatically start reflating in the claim portion, and we need to upload the bill copy and send it for approval. Quote easy process. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

All is well.

Just need to keep updating the app for its best version so that it can provide everyone the ease of claiming bills. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Earlier we were doing it manually, but now The best part is that for SAP Concur is for the expenses we do, those bills automatically start reflecting in the claim portion, and we need to upload the bill copy and send it for approval. Quote easy process. Once we login to Concur we can book Hotel and flight tickets as well as claim them. Review collected by and hosted on G2.com.

JK
Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

The integration of other systems makes it hard not to process your expenses. They can port in, and you have to sort them into expense reports. It is a great tool that I think, with good integration, all companies should use. IT makes is very easy and so much nicer than having to record/remember your expenses or look between systems. Integration is amazing. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

It is excellent when integrated with other systems/ expense reporting software, but I can see how it would not be as nice if it did not incorporate the system. But most systems can connect, and as long as the connection is set up correctly, there is no reason not to work. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

The problem of big trips with many people means many lost receipts and unreported expenses. This system makes it so easy to port expenses from your connect ed amex card that it is much easier just to do it than avoid your expense reporting. Review collected by and hosted on G2.com.

Austin S.
AS
Global Operations Reporting Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur automatically tracks expenses and allows for easy receipt entry via the app. SAP Concur makes it easy to enter a large number of costs and easy to group them to make expense reporting more straightforward. Concur also makes it easy to create and change travel plans and keeps all travel information in one spot, making it easier to book travel without having to re-enter any information. I have traveled extensively with business through SAP Concur and have had no issues with reporting or planning. It also automatically sizes and sharpens receipt photos so that they are visible and clear, an underlooked but valuable tool. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur can be confusing for non-technical users as the UI is not always user-friendly and can be frustrating if you are unfamiliar with the navigation. Also, it can be difficult for transactions that are out of the ordinary, such as pre-charges for verification or cancelled charges, these transactions often require help from an experienced user. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur is solving the problem of automating and organizing the expenses of employees on a large scale. SAP automates the user's travel information (i.e, TSA pre-check, frequent flier numbers, hotel rewards, etc.) which allows for less manual intervention and, therefore, less need for human support during the travel and expense management process. SAP Concur alerts users to overdue reports, unreported expenses, and unfinished invoices, again allowing for less human intervention for corrections by a human support team. Because we are managing thousands of employees through the SAP Concur system, it is crucial for our business to allow users the freedom to manage and report their own expenses and travel and only be managed when situations out of the ordinary arise. Review collected by and hosted on G2.com.

Neha S.
NS
Process Expert, Transfers
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SAP Concur?

It is a great tool for reimbursement requests. You need not remember the months for which you have requested the reimbursement as the data is clearly visible in the reports section. Apart from it if the report is failing due to any reasons concur will be the first one to remind you of the fact and give you possible suggestions as well to avoid the errors. The tools hepls me to take approval from the superiors without pinging them. Also you can create many reports at once and it has a small section that states recent company updates. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

The interface could have been improved and it could be made a bit vibrant as the colours seems to make the tool appearance dull. Also you cannot preview the invoices, you can only view it after moving ahead to next step. If there can be prompt notifications from the tool regarding the status updates.

I would recommend the makers to introduce notifcation settings for tool. For eg. If expense has been made or any new update is there. Apart from it the tool is absolutely amazing!!!! Review collected by and hosted on G2.com.

Recommendations to others considering SAP Concur:

I would recomment you guys you try it out as the services are offered at a resonable rate and also make sure to watch the tutorial before trying to create any reports. It does save time and also it is convenient for the superiors as they need not answer each and employee about the status of the report. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

I am getting my expenses reimbursement every month by uploading the invoices and get it reimbursed to me after the aproval of my superiors. Previously this process was done manually which used to take so much time and often resulted in confusion. Review collected by and hosted on G2.com.

Sunny Ram C.
SC
Team Leader - Technical Support - ANZ, SEA and India
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur is a one-stop solution used by our organization (125k+ employees) for Business Travel and Expense tracking - SAP concur is our primary tool for Travel bookings, Hotel bookings, Expense report submission, approval and tracking. We do leverage the SAP Concur Mobile App and love the wonderful feature where we can click a picture of the receipt and SAP Concur drafts the expense using image processing.

Also love the feature to calculate distance between two locations on Mobile App - very helpful in drafting the car mileage claims etc... Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Mobile App can be improved as I have noticed multiple 'image processing' issues when the app tries to read receipts and draft an expense from them (especially if the receipt has non-english characters printed on it). The user interface feels dated (as with most of the SAP products). Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur is our tool for Business Travel and Expense Management, we use this tool to make our flight, hotel and pick-up car bookings.

We use this tool to create our expense reports, submit them for approval/claims, reporting for expense tracking/budgeting etc..

I feel that Mobile App is the USP for SAP Concur - it is very handy and saves lot of time and effort in the expense management process. Review collected by and hosted on G2.com.

Jeffrey D S.
JS
Missional Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SAP Concur?

Once understood, I really appreciate being able to get reports finished, so I have more time for family. Secondly and perhaps most important is taking a quick pic of your receipts; most of us know what it's like to lose one or discover the ink on the receipt nearly rubbed off. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

My only complaint is that it is not necessarily intuitive. But if you have a friend to help on the first one, you'll be set for the rest. The other issue isn't SAP's fault, but viewing on my phone is challenging as my (56 yr old) eyes struggle to see smaller fonts. But, perhaps there is a setting that I haven't discovered yet. Review collected by and hosted on G2.com.

Recommendations to others considering SAP Concur:

Since I am not a part of the finance dept of our company, I cannot comment on ease of set up, but I will say as a member of the field staff of our organization, it has clearly made my office hours morw efficient, even while traveling on a regular basis. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

My Team Leaders can post their financial reports, even while I am out of my office and can keep their accounts free and clear to continue working, and there is no delay once I have accepted/cleared their individual reports. Review collected by and hosted on G2.com.

Jacob B.
JB
Student Minister of Creative Arts
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about SAP Concur?

You are now responsible for your own expense report, which can be a great thing when used wisely. After a transaction, you can immediately enter it into the app and be done. You can also take a picture of a receipt and easily store it on the app until later if you need to as well. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Before the most recent update, it wasn’t the easiest app to navigate. The most recent update also allows a feature for you to add in pictures of receipt later than when the expense occurred, which is a huge help! Review collected by and hosted on G2.com.

Recommendations to others considering SAP Concur:

This was a great application to get for our staff as it eased the workload on our administrative staff without adding to much of a burden on the rest of the staff. It has streamlined the process and now makes everyone responsible for themselves, which I personally view as a win. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Lost receipts! We used to have to spend the end of the month digging and finding receipts. Or worse, calling businesses and asking for them to reprint them for us. This was not only a huge waste of time but also embarrassing. Now all we do is take a picture if the receipt at the business and upload it. Review collected by and hosted on G2.com.

Matteo C.
MC
Tax Associate
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Translated Using AI
What do you like best about SAP Concur?

The ability to manage all my expense reports and invoices quickly. It is no longer necessary to use different applications, nor the paper storage of documents. The application allows for supervisor approval, and at the same time, it is possible to use all adjustments and send request emails, attaching all documentation related to the uploaded document. The function of splitting costs among colleagues in case of a common expense is certainly interesting. The ability to book hotels and accommodations directly is very interesting. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

The lack of intuitiveness in managing certain dynamics, which must be supported by necessary specific training. It does not always allow for immediate approval emails for expenses, as there are sometimes considerable delays. The system provides for the sending, if pending, of a daily reminder email to the person responsible for approving the project, but this email is sent at times when the user does not have access to the PC, causing delays. Review collected by and hosted on G2.com.

Recommendations to others considering SAP Concur:

The use is recommended for all users who need to manage multiple documents, as well as for companies that require a review of internal processes to approve expenses and travel notes. Similarly, it is recommended to subject users to a specific course to improve understanding of the software's use, which is not always straightforward. The ability to manage all approvals with adjustable frequency, as well as the ability to implement acceptance messages, makes the platform very useful in the case of companies with many employees. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

The periodic preservation of documents, which is now entirely entrusted to the software, the possibility to approve and submit for approval all the required documents. Review collected by and hosted on G2.com.