Video Reviews
Concur is a great expense management tool
I definitely recommend SAP Concur
Reliable expense management software
6,172 SAP Concur Reviews
Overall Review Sentiment for SAP Concur
Log in to view review sentiment.
The UI is very user friendly for employees. Communication on updates/upgrades is very clear and account managers responding so quickly, Review collected by and hosted on G2.com.
The customer support for cases used to be better than other SAP systems (e.g SAP, Ariba). None could compare however, in 2023 year the SME's , response time and knowledge have significantly decreased to worse than Ariba. This has really affected our internal SLA's and delayed our resolution times. Review collected by and hosted on G2.com.
It's great that all travel and expense can be completed in one application/site. Live support is quick and effective when needed. There is a fee for this service. Review collected by and hosted on G2.com.
Booking travel with multiple stops can be frustrating. Often, flights available on the carriers web site are not in Concur. Expense reporting is cumbersome and non-intuitive. It takes more effort than it should to complete a travel expense report. If you have a hotel bill with different daily rates for items, it can take a while to figure out and submit. Review collected by and hosted on G2.com.
Everything can be summarized in a mobile phone, you can easily take a photo of all invoices and receipts, and the system itself enters the numbers and calculated all into the platform. SAP Concur is actually very easy to work with. Review collected by and hosted on G2.com.
It is easy to work with. In scanning some invoices, I had to repeat it two or three times before it could recognize the data correctly, but I believe that it's great tool in action. Review collected by and hosted on G2.com.
1. SAP Concur is used by my organisation to file claims and expenses. It has a clean UI and extremely user friendly
2. I have used 3 expense management tools in the past, but SAP concur is very easy to navigate
3. Reimbursement especially for organisations becomes easy because all information regarding pending approvals, receipts, expenses etc are at one place
4. Very useful for organisations who manage expenses on a day to day basis Review collected by and hosted on G2.com.
1. Product can have a tutorial to define what activity needs to be done where. What is the difference between claims and expenses.
2. Reminder to submit the claim can be a good feature
3. Overall, good product Review collected by and hosted on G2.com.
SAP Concur is a great platform that we use to automate and simplify all our travel and expense anywhere. The mobile app has been very intuitive makes it really easy for me to create reports on the go. Also we use it to create, track and manage all the expenses made by our employees in my organisation easily. Review collected by and hosted on G2.com.
SAP Concur according to my user experience it's a very user-friendly and easy to use platform that takes just a few time to learn and use for any new user. I have no negative experience so far. Review collected by and hosted on G2.com.
We got Concur Expense almost four years ago and it has streamlined and improved my life in regards to expense reporting completely. We were using paper reports with paper receipts taped to paper. It was primitive to say the least. Now it isn't only me who is watching for fraud and human error. They also offer top notch training and support like no other company I have ever worked with. I would recommend them to everyone. Also, it just keeps getting better and better! Review collected by and hosted on G2.com.
If I had to pick something, I would say I don't like how I get a new client service team every year. I wish we could build relationships with a single team, but otherwise, I love Concur! Review collected by and hosted on G2.com.
It has integrated feature to scan paper receipts and convert them into numerical data in the software is very attractive. I easily enter all the receipts, hotel expenses, car rental, restaurant bills and even the costs of printing additional business cards and brochures into the SAP Concur system through the phone application, and it does the rest right away. Review collected by and hosted on G2.com.
It doesn't get easier than this, it does all the work itself with one click, I am satisfied with the SAP Concur. During the time that I have been using it, I have not seen any problems that I would like to mentioned. Review collected by and hosted on G2.com.
The helpfu thing I like is that it's very user friendly and it takes very less time to process data. Review collected by and hosted on G2.com.
The colour combination of the interface. Review collected by and hosted on G2.com.
Concur is very intuitive. The ease of use is great amongst other products in the market. It's one stop for processing invoices and submitting expense reports. Review collected by and hosted on G2.com.
Sometimes the audit rules for expense aren't consistent. Review collected by and hosted on G2.com.
Our employees and administrators can manage and report all expenses through one platform. The mobile application features is awesome becuase I can capture receipts photos via my mobile phone and upload them to SAP Concur app then it's automatically processed the information and sending all data to expenses section, it has smart feature that knows Uber or Hertz receipts and automatically set it as car payment expenses. Review collected by and hosted on G2.com.
Everything has been setup easily through all devices and there is no lags or any other problems with it. It's simple and powerful expenses manager software from SAP that works great. Review collected by and hosted on G2.com.
