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SAP Concur Reviews & Product Details - Page 23

SAP Concur Overview

What is SAP Concur?

SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.

SAP Concur Details
Product Website
Languages Supported
Czech, Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified)
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Product Description

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

How do you position yourself against your competitors?

Drive more automation and integration into travel, expense, and invoice processes
SAP Concur offers a truly integrated expense, travel and invoice solution and continuously builds upon these solutions by automating and connecting every step, from spending requests and bookings to receipts, reimbursement, and reconciliation.

Reinvent employees’ experiences ahead of their expectations
By eliminating every possible piece of paper from travel and expense processes and connecting employees with the apps they already use, SAP Concur solutions can automatically populate expense reports and invoices, freeing employees to make more strategic decisions and focus on what matters.

Develop new ways to sharpen visibility into spending
With integrated travel, expenses, and invoices, as well as interactive, roles-based dashboards and reports, budget owners get a single view of spending, allowing them to see what's been spent and what's coming up.


Seller Details
Company Website
Year Founded
1993
HQ Location
Bellevue, WA
LinkedIn® Page
www.linkedin.com
6,866 employees on LinkedIn®
Description

SAP Concur is a leading provider of integrated travel and expense management solutions, designed to help businesses streamline their financial processes. The platform offers tools for booking travel, managing expenses, and generating reports, enabling organizations to gain visibility and control over their spending. With a focus on automation and user-friendly interfaces, SAP Concur aims to enhance efficiency and improve compliance for companies of all sizes. For more information, visit their website at [concur.com](https://www.concur.com).


Stephanie M.
SM
Overview Provided by:
Senior Marketing Manager at SAP Concur

Recent SAP Concur Reviews

SS
sara s.Small-Business (50 or fewer emp.)
3.5 out of 5
"Great Controls"
I like every aspect of this program. Entering invoices in seamless and approval flow works great.
Shalom F.
SF
Shalom F.Mid-Market (51-1000 emp.)
4.5 out of 5
"Efficient and easy to use Expense management software"
It is easy to use and we can easily track the expense reports. The customer support successfully resolves issues . The supporting documents can e...
Armando D.
AD
Armando D.Enterprise (> 1000 emp.)
4.5 out of 5
"SAP concur is user friendly , effective and easy to navigate"
It is a streamlined way of uploading and tracking expense reports and reimbursements It can be used frequently and for different types of expens...
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SAP Concur Media

SAP Concur Demo - SAP Concur Mobile App
Mobile application
SAP Concur Demo - Mobile receipt capture
Snap a picture of your receipt from your smartphone
SAP Concur Demo - Get the reports you need
Use Analytics from SAP Concur
SAP Concur Demo - Concur desktop
Integrated travel and expense application
Play SAP Concur Video
Play SAP Concur Video
Play SAP Concur Video

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Video Reviews

6,172 SAP Concur Reviews

4.0 out of 5
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6,172 SAP Concur Reviews
4.0 out of 5
6,172 SAP Concur Reviews
4.0 out of 5

SAP Concur Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SAP ConcurQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Lizzie S.
LS
Source to Pay Business Systems Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

Concur is one of SAP's most intuitive products and has become the standard in the travel and expense scene. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

Reporting functionality could be a bit more robust. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

We are currently in the process of globally rolling out Concur company wide. Review collected by and hosted on G2.com.

Akash  S.
AS
Senior Sales Executive Ecommerce
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

It's ease to use interface is quite helpful to done task in easier manner Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

I've found Nothing to dislike in the software, it's quite easier to use & user friendly interface. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur solves travel and expense management challenges, benefiting users with streamlined processes, improved visibility, and enhanced compliance. Review collected by and hosted on G2.com.

Haydeé M.
HM
Senior Credit Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

I find SAP Concur to be an incredibly helpful and easy-to-use platform. It provides excellent visibility, convenience, control and multiple approvers within the same transaction flow, making it a great resource for managing expenses and travel plans. I particularly appreciate the ability to store membership information and loyalty points in one place, with easy profile completion during the booking process. All of this makes SAP Concur an ideal solution for any current or potential client. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

I appreciate the efficiency and accuracy that SAP Concur brings to eliminating duplicate payments. However, its tiered clearing process can sometimes result in longer wait times for refunds. I believe this issue could be resolved by adding an annual report feature that would allow us to track tax refunds categorised by previous year's transactions; this way we can be confident that all the information we need is quickly available when it's needed. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

I appreciate the efficiency and accuracy that SAP Concur brings to eliminating duplicate payments. However, its tiered clearing process can sometimes result in longer wait times for refunds. I believe this issue could be resolved by adding an annual report feature that would allow us to track tax refunds categorised by previous year's transactions; this way we can be confident that all the information we need is quickly available when it's needed. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about SAP Concur?

The T&E platform includes numerous options for a smooth user experience. There is support every step of the way, including training. Reporting is robust and flexible. I believe SAP Concur to be best in class. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

There is always room for improvement with support, but I believe SAP Concur is working hard to improve each step of the way. My suggestions for those improvements would be more "Why's" behind the "How's", with both reporting and support filling in the "gray areas" that are sometimes missed with explanations. Additional Best Practices based on real clients in your industry would be helpful. For example, if you are a Retail client, what are other retail clients doing and why? Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

By utilizing the Consultative Intelligence and Intelligence reporting tools we're looking to make changes to streamline functions for users. Evaluating performance and compliance is much easier with these tools. Review collected by and hosted on G2.com.

Nilesh K.
NK
Quality Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur is user friendly tool to manage the expenses and also the approval flow related to expense approval. This tool help minimise time and using paper form for expense's management. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

SAP Concur can be bit hard to set up as per each organisation needs and requirements. Sometimes there are not enough instructions available to manage the expenses. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur address the issue of lengthy expense approval process and decreases the overall time required for entering expenses, obtaining approvals, and tracking the entire process. Business performance is definitely improved by using it. Review collected by and hosted on G2.com.

VD
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

Everything is summarized in a software automation for managing and reporting expenses. SAP concure is easy to use and it has simple UI for everyone, and wiwwout any complications, I can easily scan expenses receipts through my cell phone and manage all items and send them to accounting. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

If an Android smartphone with a RAM memory of less than 4 gigabytes is used, sometimes the processing and scanning of receipts takes more time than Apple phones, but in fact it works very well. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

SAP Concur is a smart portable accountant and always with me on my phone to manage expenses. Things have become easier. There is no need to take a photo of the receipt and save it in the phone and take notes again, everything is done regularly with SAP software and its automation. Save time, manage and simultaneously scan different receipts offline and online is so useful. Review collected by and hosted on G2.com.

EB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur is great expense management system with cloud support, and through my mobile application I can easily import all restaurant and cafes invoices , Uber, hotel costs and all side and hidden expenses of my business trips. I'm just take pictures from my bills and written my daily expenses in app and when I return to the hotel, it is automatically synced with the cloud. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

It is simple and practical. There is nothing complicated. It has made things easier. I love it. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

Managing travel expenses in a smart way by simplifying the various steps of entering data. It calculates all the expenses automatically, and also imports the numbers directly from the photo taken of the bill to the app. All these works have created a transformation in the management of our personnel and team expenses, so that we can better budget future travel plans. Review collected by and hosted on G2.com.

Feastre L.
FL
Product Education Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

Rides can be planned within the web and can also abide by company rules to avoid superfluous costs. Vouchers can be filmed and uploaded through an app, this has greatly proven the amount of vouchers attached to balance sheets. Workers are able to add their commuting incentive and also their frequent flyer program to earn miles for their commute. Workers have the ability to join their bank travel data and get lodging and other tourism rewards from the company within a couple of days of returning. They transferred their headquarters too long ago for me to honestly can't think of what system they used previously. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

The $5 fee for booking through Concur's travel channels is considered excessive and is seen as a separate charge. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

My company uses Concur Travel and Expense within its entirety, especially for formalizing travel and managing costs. Accounting was really struggling to acquire physical documentation of expenses, one of the many reasons employees were trying to submit their monthly statements on time. In addition we were paying a worker to plan company travel, this was quickly unsolvable. If you have difficulties with accounts, submitting documents on time or have a small accounting staff, this tool can help you reduce your workload and improve the preservation experience for those with corporate cards. Review collected by and hosted on G2.com.

Daniel A.
DA
Software Engineering Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

SAP Concur has the ability to automatically itemize costs, such as travel charges or meal fill, and I like how simple it is to define trip rules and classes. SAP Concur delivers advantages to the user experience in addition to adapting a site to a company's needs. I appreciate claiming my costs with SAP Concur since it's simple to use and both the desktop website and the phone app operate well. This application allows you to generate many refund reports at once, which is a time-saving feature. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

I dislike that sometimes we can't use the app and must switch to the desktop; otherwise, you have to spend more time using the program. Sometimes there is a page issue, such as the website not loading and not accepting the information I supplied; moreover, while loading the photos, the loading options become slow and flaky, making it difficult for the user to repeat / update the step. Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

With this program, I can simply monitor our spending by automatically breaking down expenses and submitting invoices. SAP Concur allows workers to plan travel through a self-booking tool while adhering to business policies, freeing up time for full-service agents to arrange more comprehensive trips. I've handled several refund requests using SAP Concur, and it's a terrific tool that gives out email alerts, which is useful because we don't always inspect the app/website itself after the refund request is uploaded. Review collected by and hosted on G2.com.

IL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about SAP Concur?

The tool is easy for the accounting aspect and the user aspect. The Program works well with Intact reports and can be transformed into Intacts general ledger or AP. Concur is an Application that can be used on the phone, which makes it easy to create reports on the road. Review collected by and hosted on G2.com.

What do you dislike about SAP Concur?

The downside will be if you have an extended Accounting coding. Concur will not take all I think the total is four dimensions. so if you have more dimensions, you may have to look at an add on Review collected by and hosted on G2.com.

What problems is SAP Concur solving and how is that benefiting you?

They are solving the Expense management; creating a new expense report and getting reimbursed faster is more accessible. it has made the user happier knowing that their expenses are moving into the chain of command to getting paid. real-time status Review collected by and hosted on G2.com.