Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"SAP Makes Order Creation Simple and Keeps Departments Aligned"
4.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

The simplicity on creating orders, how well it works to get every department aligned, how they all have something to do with each other and SAP just makes it easier. Is user friendly, is not that hard to use, but could get integrated some AI. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

That you can't download multiple invoices at once, it would be very helpful if you could. It takes a lot of time to just download one invoice now imagine more than 5. Review collected by and hosted on G2.com.

Raj J.
RJ
Raj J.
Director, Manufacturing & Commercial Systems
Mid-Market (51-1000 emp.)
"Streamlined Operations, Needs Experienced Support"
2.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like the single instance and single database feature of SAP Cloud ERP (SAP S/4HANA Cloud), especially since it is in the cloud. This setup seems to lead to lower support resources and requires a lower number of business staff. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

The ECS cloud service is not up to par, and we are moving to RISE because of it. The SAP Migration team is not very mature, and the SAP ECS team was inexperienced. Review collected by and hosted on G2.com.

PJ
praveen j.
Mid-Market (51-1000 emp.)
"SAP Experience"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

It is much more accessible, easier and simpler as it tries to remove the physical servers and the money involved for SAP implementation. It is also a good selling point to convince customers planning to move to SAP Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

I do not personally dislike it but from customer/client's point of view, i prefer they were a little more economical and I hope SAP introduces a cloud product for smaller family-owned enterprises Review collected by and hosted on G2.com.

VB
vasant b.
Small-Business (50 or fewer emp.)
"Versatile ERP for Retail Fashion, but Complex Setup"
4.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like the config-driven processes in SAP Cloud ERP (SAP S/4HANA Cloud) as they are beneficial for retail fashion solutions, particularly for supply assignment, which helps with supply chain management, allocation, and omni sharing. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

I find the agentic AI in SAP Cloud ERP (SAP S/4HANA Cloud) challenging, especially regarding the prebuilt use cases that deal with omni sharing and stock protection. Also, the initial setup of SAP Cloud ERP (SAP S/4HANA Cloud) was a difficult journey for my team. Review collected by and hosted on G2.com.

SP
sanmath P.
"Integrated and User-Friendly, But Needs Streamlining"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like that SAP Cloud ERP (SAP S/4HANA Cloud) is integrated, which is a huge plus for me. Additionally, I enjoy its ease of use, making it easier to manage various business operations efficiently. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

I think SAP Cloud ERP (SAP S/4HANA Cloud) could be a bit more user-friendly. There's a concern with the number of clicks, especially in the manufacturing module. Review collected by and hosted on G2.com.

MB
Mousumi B.
Enterprise (> 1000 emp.)
"With AI landscape, S4HANA is the way to go --"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

Efficiency, strong AI/ML capabilities, and streamlined data flow, with better standardization overall. Solid analytical ability, faster in-memory processing, effective data condensation, and easy integration. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

The cost is a concern, especially around implementation. The learning curve is also something to keep in mind, particularly with the cloud side. Customer support is still an unknown factor for us, since most things in our environment are on-prem. Review collected by and hosted on G2.com.

Saul S.
SS
Saul S.
IT Specialist
Mid-Market (51-1000 emp.)
"Enterprise-Grade Security with Real-Time Agility"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

It strikes an ideal balance between enterprise-grade data security and real-time agility, so our most sensitive information stays protected under world-class standards. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

While the system itself is powerful, the interface still feels clunky and outdated in several areas, which makes navigation less intuitive than what you’d expect from modern SaaS platforms. Review collected by and hosted on G2.com.

PK
Praveen K.
Mid-Market (51-1000 emp.)
"Robust ERP Solution with Real-Time Insights"
4.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I find SAP Cloud ERP (SAP S/4HANA Cloud) to be a great product that supports all of our ERP needs. It solves key growth challenges by replacing fragmented systems with one unified system. I really appreciate that it's real-time, data-driven, and intuitive, which I find very valuable. I also like how scalable and robust it is, making it a reliable choice for my company's needs. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

Complexity and steep learning curve, its limitations of users adapting to the system Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Standardization with operational efficiency"
3.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I think SAP Cloud ERP (SAP S/4HANA Cloud) is highly standardized and provides operational efficiency, which is what we want to achieve. It helps optimize processes by reducing the time wasted on manual and nonstandard processes, thus increasing our operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

I think the product is not very well designed to work for the professional services industry even though there is a variant. It claims to do the trick, but I think it's fairly rigid and needs a lot of improvement. The transition from ECC to cloud was fairly hard, and moving to the cloud is quite a jump. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Streamlined Time Recording with Stunning UI"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I use SAP Cloud ERP (SAP S/4HANA Cloud) for time recording and implementations. I can more easily record time with it. I like the look of the system. The mass upload apps are quite valuable because they replace custom programs. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

The promise of AI versus the reality. More basic features are needed around the creation of master data. The initial setup was not that easy due to many custom logics that need to be replaced. Review collected by and hosted on G2.com.