Carl N.
CN
Carl N.
Senior Technical Product Manager, SEC Finance
Enterprise (> 1000 emp.)
"Out-of-the-Box SAP Features That Streamline Business Processes"
4.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like the ability to use out of the box features to better improve business processes and using best in class industry examples to move those initiatives forward. While in my experience there has always been a little customization, it is nice to point to standard functionality and move to a new process. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

My biggest complaint is simply that the versioning can differ widely so sometimes finding a solution or conveying a problem in one instance can be complicated. While SAP has a lot of resources, internal and external, some solutions may be outdated or very specific to the scenario. Review collected by and hosted on G2.com.

RG
Richard G.
Mid-Market (51-1000 emp.)
"Robust Global Platform with Some UI Challenges"
3.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like the ability to run our business across one platform while sharing global data and transactions with SAP Cloud ERP (SAP S/4HANA Cloud). It allows us to quickly transfer stock or equipment, see available stock on hand, and access much more information beyond that. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

The user interface can be hard for new users and be a bit clunky or not intuitive. There are also unnecessary fields or data that could be removed, and there should be clearer explanations of what information is requested and clearer error messages. Additionally, the initial setup process was very challenging. Review collected by and hosted on G2.com.

Ben B.
BB
Ben B.
Director, Supply Chain Digital Capabilities
Enterprise (> 1000 emp.)
"Interconnected Transactions, But Needs a Modern UI"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like the interconnections of the transactions and the reporting in SAP Cloud ERP (SAP S/4HANA Cloud). One transaction, such as a stock transfer or inventory movement, can have many subtransactions that execute automatically with the main one to fit the ledger and balance sheet appropriately. This really ties everything together from requisition to sales order. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

The user interface is very outdated. Fiori is a little better, but there is much room for improvement to make the UI more modern and a better experience. The initial setup was not easy. Review collected by and hosted on G2.com.

Sara M.
SM
Sara M.
Financial Controller
Mid-Market (51-1000 emp.)
"Real-Time Insights, Few Customization Challenges"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like SAP Cloud ERP's real-time data and its integrated nature, having all business procedures connected. The analytics and dashboards are valuable, providing quick understanding of performance. Its scalability means the system grows with the business, and cloud accessibility allows it to be accessed from anywhere. Additionally, the user-friendly interface makes it easier to learn and use, reducing time spent on training and troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

I find the customization limitations a bit frustrating; it would be great to have more flexible configuration options and the ability to customize reports and dashboards better. The implementation and setup process can be quite complex, which makes it a bit challenging. Also, the performance varies at times, and some parts of the user experience aren't fully intuitive, which can be improved with more in-app guidance or tooltips. The steep learning curve and initial setup complexity also add to the challenge. Review collected by and hosted on G2.com.

MM
Markus M.
CFO
Biotechnology
Mid-Market (51-1000 emp.)
"Fully Integrated ERP for Inventory, Manufacturing, and Financial Forecasting"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

SAP Cloud ERP is a fully integrated ERP software to support any company in its inventory and manufacturing tracking while offer all the tools for accounting and financial forecasting. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

It takes a significant time to set up and the set up is costly. The set up is provided by third parties and can cost a significant amount that may hinder a company to implement it. Review collected by and hosted on G2.com.

AB
Alex B.
Enterprise (> 1000 emp.)
"Comprehensive Solution with Room for Improvement"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I appreciate that SAP Cloud ERP (SAP S/4HANA Cloud) covers all of our processes and connects everything together. It integrates with supply chain procurement and finance, which is crucial for us. The setup was pretty easy, and the nine-month rapid implementation went very well. Overall, it does what it does very well, which is why I would rate it an eight. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

In the area of asset management, I think work order scheduling is weak. We really need third-party applications to supplement there. It would be great if SAP could handle those better itself. Review collected by and hosted on G2.com.

Furkan Mikail D.
FD
Furkan Mikail D.
Senior Demand Planner
Enterprise (> 1000 emp.)
"Enhances Supply Chain with Superb Integration"
4.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I find SAP Cloud ERP very easy to use, which is important for integrating databases effectively. It offers a lot of flexibility and a variety of tools that I appreciate. The flexibility and integration capabilities are standout features, especially useful in my fast-paced supply chain work within the consumer goods market. The system helps me adapt to planning, create reports easily, and meet business needs through strategic planning and analytics. Having everything connected, from demand planning to procurement, inventory, and finance, makes navigation between the modules seamless. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

Yeah. Sometimes it's very, very slow, and it freezes when I try to do stuff. Formatting are problematic or, some of the databases don't make sense, etcetera. But this could be more of an internal issue, nothing with the actual software itself. But, yeah, I would say the updates and the running time sometimes is very slow. Review collected by and hosted on G2.com.

JC
JJ C.
Enterprise (> 1000 emp.)
"Incredible AI and Apps That Streamline End-to-End Processes"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

The solution is really good, all options regarding AI and new APPs are incredible. Reducing time effort is a good way to go. E2E processes are much more better. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

So far the integrations between TM, EWM, QM and PP are too difficult to build. I as a partner is time consuming and a bunch of experience is needed for this. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
CH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"SAP made easier for Small and MSME with Express Editions"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

The performance comparision Cloud vs perpetual. cloud has ease of access over network while perpetual landing protocol has timeouts and dependant on server Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

Browser does not have offline capability to make it hybrid as such factors for longer period cloud lapse. This is not feasible in countries who does not have sustainable cloud infrastructure. Review collected by and hosted on G2.com.

Adam T.
AT
Adam T.
CSM
Telecommunications
Mid-Market (51-1000 emp.)
"Organized Invoicing, but Multi-User Challenges"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like how SAP Cloud ERP (SAP S/4HANA Cloud) keeps purchase orders organized and ensures that we can easily see when an order was completed from the customer's perspective. The email notifications are also really helpful, as they let me know when a customer sends in an order, so I can fulfill it without having to manually check. This feature makes the process a lot more efficient for me. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

It is challenging to have multiple users with one account. I think having a tutorial and user guide provided could be helpful. Even a live demo on how to organize our needs for multiple users. Review collected by and hosted on G2.com.