sairam k.
SK
sairam k.
Senior Associate
Mid-Market (51-1000 emp.)
"Stable, Modern SAP S/4HANA Cloud with Clean Core and Real-Time Reporting"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

What I like most about SAP S/4HANA Cloud is its strong Clean Core approach, which keeps the system stable and upgrade-safe while pushing custom logic to proper extensions. The API-first and CDS-based design also makes integrations and development more structured and modern compared to traditional ERP systems. I also like the real-time data model on HANA, which enables fast reporting without extra layers. Overall, it feels like a well-structured cloud ERP, as long as teams follow the standard rules. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

What I dislike most is that the **Clean Core restrictions can feel quite limiting**, especially when you’re used to the flexibility of traditional SAP ECC. Some common requirements often need workarounds through BTP or APIs, which can increase complexity and effort. The **upgrade cadence and strict standardization** can also be challenging for teams not fully mature in cloud development. Overall, it sometimes feels less flexible, even though that trade-off is what keeps the system stable. Review collected by and hosted on G2.com.

KR
kristine r.
Enterprise (> 1000 emp.)
"All-in-One Platform, But Customization and Rebates Can Be Complex"
3.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

The ability to manage the business all on one platform vs. multiple different ERP. As a global company we can see financial information from across the globe in just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

It can be very complex to operate things like Rebates as an example. In order to customize to make it fit the business needs it requires a great deal of work and testing. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Streamlines Our Supply Chain with Some Challenges"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like that SAP Cloud ERP (SAP S/4HANA Cloud) is a common platform, making it easier for new employees to adopt quickly. I also appreciate that once you learn how to do something on the platform, it's not complicated. Additionally, having all sites working on the same instance drives efficiencies by standardizing processes. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

For a non-SAP user, the learning curve is high, although it seems like WalkMe is addressing this. The costs are probably the greatest challenge, not just licensing but also implementation. The initial setup was very difficult due to the compliance aspects of a med tech business and the organization coming from a diverse range of ERPs and business processes. Review collected by and hosted on G2.com.

AM
Arnab M.
Enterprise (> 1000 emp.)
"Effortless Implementation, Comprehensive Enterprise Solution"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I find SAP Cloud ERP (SAP S/4HANA Cloud) easy to implement, which aligns well with out-of-the-box industry best practices. Most of the SaaS solutions from SAP's portfolio, like Ariba, Concur, and SuccessFactors, work well for me, providing a complete end-to-end enterprise solution. I also mentioned how Fieldglass is quite cool for subcontracting, which adds to the product's value. The initial setup was very easy, which I appreciate. Additionally, it's a much-advanced ERP, which was a motivating factor for switching from Oracle Cloud. Overall, I would highly recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

Some customers find it inflexible as it is difficult to introduce customizations freely. But I feel for subsidiaries that is good. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Efficient Data Retrieval and Seamless CRM Integration"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I really like how SAP Cloud ERP (SAP S/4HANA Cloud) seamlessly integrates our CRM into the ERP system. It makes finding all the necessary customer data like pricing, shipping addresses, and special contract information super easy and quick. The intelligent full-text search feature is particularly handy, as it lets me find data very quickly. This integration and ease in retrieving information save me a lot of time, which is invaluable. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

If the customer has customer-specific needs, I have to integrate our solution management to make a customer-specific offer. I would need collaboration with other departments of our company which won’t work with SAP. Review collected by and hosted on G2.com.

Vamshi K.
VK
Vamshi K.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Everything Integrated, Seamless Experience"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

Everything is integrated, we can use sap extractors in the newer versions of CDs views and then it’s also helps with AI stuff integrated with BSC, over all it’s good Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

Nothing much so far, but little worried about the future and how it might affect the work streams and how much enhancement we need to do based on the new changes Review collected by and hosted on G2.com.

Adil P.
AP
Adil P.
Subject Matter Expert
Small-Business (50 or fewer emp.)
"Real-Time Insights and AI-Powered Automation with SAP ERP"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

SAP ERP combines real-time operational insights with automated, standardized industry best practices. Advanced AI capabilities (such as the Joule assistant) and machine learning are embedded directly into your workflows to automate routine tasks and help predict issues, such as predicting supply chain problems. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

SAP S/4HANA Cloud has a steep learning curve, prohibitive implementation costs, and rigid customization constraints. Because it enforces a "Clean Core" approach to support seamless upgrades, businesses often struggle to adapt the platform to unique legacy processes without relying on extensive third-party integrations or complex middleware. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"One-Stop Shop Tool for Getting Many Tasks Done"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

One stop shop tool in which I can perform many tasks through various avenues. It's a multi-department tool as well, so anything from Part Number creations to AR/AP can be performed within SAP. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

UI is a little outdated. Also, it would be nice to have some sort of transaction code library that is built within the tool that displays various t-codes and their function and best use case.

Integration and data extract for visualization tools such as Tableau and PowerBI are painful to setup in the beginning. Review collected by and hosted on G2.com.

Pablo F.
PF
Pablo F.
Digital Marketing Specialist
Business Supplies and Equipment
Mid-Market (51-1000 emp.)
"Reliability and Customization with Improved Performance"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like the SAP Cloud ERP (SAP S/4HANA Cloud) for its security, usability, reliability, and customization capability. It is a very reliable ERP with very good security that keeps all our data safe, which is crucial for customer privacy and orders. The usability is very good and it is an intuitive tool. I also appreciate that the Z-type transactions allow customization according to needs to be able to extract data from different queries. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

I don't like their information processing times. When a company manages a lot of data and wants to extract it, their times are too long and it is necessary to extract it in the background. Review collected by and hosted on G2.com.

Suchit W.
SW
Suchit W.
Product Associate
Mid-Market (51-1000 emp.)
"Robust and Scalable Cloud ERP with Strong Analytics and Integration."
4.5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

SAP Cloud ERP (S/4HANA Cloud) provides a highly integrated and scalable platform that streamlines end-to-end business processes across finance, procurement, and operations. The real-time analytics powered by in-memory computing enables faster and more accurate decision-making. Its seamless integration with other SAP solutions ensures data consistency across the organization. The user-friendly Fiori interface improves usability, while automation capabilities significantly reduce manual effort and improve operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

While SAP Cloud ERP is a powerful solution, the initial implementation and configuration can be complex and time-consuming. Customization options are somewhat limited compared to on-premise solutions, and certain advanced features require additional setup or expertise. The learning curve can be steep for new users, and occasional performance lags may occur depending on system usage. Additionally, support response times could be improved in some cases. Review collected by and hosted on G2.com.