SH
Sri Vaishnavi H.
Enterprise (> 1000 emp.)
"Extremely Customisable, Worry-Free Upgrades"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like that it is extremely customisable and doesnt need me to worry every time I go for an upgrade. Also, it is broadening the horizons when it comes to traditional programming and lets systems connect better Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

I feel the programming paradigm has significantly changed and because of that a lot of developers still find it tough to reuse their code. They would have to rewrite a lot. Review collected by and hosted on G2.com.

WM
Wallace M.
Mid-Market (51-1000 emp.)
"Centralized Finance but Needs Better Project Control"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like the finance control and process centralization that SAP Cloud ERP (SAP S/4HANA Cloud) offers. Having everything related to sales, operations, and finance processes on a single screen has been a huge improvement over managing projects and quotes with multiple Excel spreadsheets. I also appreciate how fast the rollout process was. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

I find that project operations (EPPM and/or PS) aren't so good. It's fine from a finance perspective, but when it comes to project progress control, it's very bad. The initial setup wasn't too easy because there was a lot of configuration files to fill out. Review collected by and hosted on G2.com.

LN
Logan N.
Mid-Market (51-1000 emp.)
"Fast Database Performance, Hope for Improvement"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I love the speed of the database in SAP Cloud ERP (SAP S/4HANA Cloud). It is valuable for us, especially compared to the issues we encounter with ECC R3, where queries are slow due to the volume of data. We hope that SAP S/4HANA Cloud will solve this problem. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

On the r3, we have major issues with all requests due to the volume of data related to IT OT and load curves. Even as a beta tester for SAP on the archiving of load curve type data, the system remains slow and very unstable. We hope that S4 will solve this problem. Review collected by and hosted on G2.com.

Arpit M.
AM
Arpit M.
Senior System Engineer
Mid-Market (51-1000 emp.)
"Powerful ERP with Scalability, Complexity in Setup"
4/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I use SAP Cloud ERP (SAP S/4HANA Cloud) to manage core business processes like finance, procurement, sales, and reporting in one centralized system. I like the real-time processing and embedded analytics, which provide instant insights for faster decision-making. The user-friendly Fiori interface improves usability, while automation of core processes reduces manual effort and errors. Its cloud-based model ensures scalability, regular updates, and minimizes infrastructure management. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

Some aspects of SAP S/4HANA Cloud could be improved. Customization is more limited compared to on-premise ERP, which can be restrictive for complex or highly specific business requirements. Initial implementation and data migration can also be time-consuming and require careful planning. Additionally, certain advanced features may have a learning curve, and integration with non-SAP systems can sometimes require extra effort. Review collected by and hosted on G2.com.

Arpana D.
AD
Arpana D.
Senior Associate
Information Technology and Services
Small-Business (50 or fewer emp.)
"Smoothly Manages Large Customer, Vendor, and Financial Master Data"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

It helps us work smoothly and handle large volumes of customer, vendor, financial, and company master data. We can perform configuration efficiently. It provides three systems, which helps us rectify errors and carry out critical tasks in a non-production system for testing purposes. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

The non-production and production environments are not exactly the same, so we occasionally run into bugs when moving changes to production. When that happens, we also need to do a break-fix. Review collected by and hosted on G2.com.

Vaibhav  a.
VA
Vaibhav a.
Branch Owner
Small-Business (50 or fewer emp.)
"Streamlined Business Management in One Place"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I love that SAP Cloud ERP (SAP S/4HANA Cloud) completely streamlined my business management by putting everything in one place. Managing multiple businesses used to be a hassle, but now I can track accounts, stocks, and manage my team directly from my phone, which gives me total control from anywhere. The Real-Time Dashboard is especially powerful because it shows me my profits and stock levels instantly, so I don't wait for reports. It automates mundane tasks like paperwork and manual data entry, freeing me to focus on growing my business. It feels like having a digital assistant that makes everything run smoothly and gives me confidence in making quick, fact-based decisions. Also, the initial setup was pretty smooth thanks to its cloud-based nature and guided configuration. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

The tool is excellent, but it does have a slight learning curve at first because there are so many features to explore. Sometimes, the mobile app can feel a bit slow or laggy when loading heavy data reports, and a few of the menus could be a bit more simplified for quicker navigation. Improving the loading speed during peak hours would make it perfect. Review collected by and hosted on G2.com.

Varun C.
VC
Varun C.
Data Analyst
Small-Business (50 or fewer emp.)
"Powerful Cloud ERP for Real-Time Business Management"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

What I like best about SAP S/4HANA Cloud is its real-time analytics, integrated business processes, and cloud flexibility. It streamlines operations across departments, improves decision-making with accurate data, reduces manual work through automation, and scales easily to support business growth and changing needs. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

A common drawback of SAP S/4HANA Cloud is its complexity and steep learning curve. Implementation and customization can be time-consuming, and some advanced features require specialized expertise. Additionally, licensing costs and ongoing configuration efforts may be challenging for smaller organizations. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"SAP Cloud ERP: Simple, Fast, Scalable—With Real-Time Insights and Continuous Innovation"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

What I like best about SAP Cloud ERP (SAP S/4HANA Cloud) is how it combines simplicity, speed, and scalability in one modern platform.

A few highlights that really stand out:

Clean & intuitive Fiori UX – It’s much easier for end users to adopt, with role-based apps and real-time insights instead of heavy, complex screens.

Built-in best practices – Preconfigured business processes help companies go live faster and follow industry standards without reinventing the wheel.

Real-time analytics – Operational and analytical data in one system means instant reporting and smarter decision-making.

Automatic updates & innovation – No more worrying about upgrades; SAP continuously delivers new features, security, and compliance updates.

Scalability & flexibility – Easy to scale as the business grows, with strong integration capabilities across SAP BTP and third-party systems.

Overall, SAP Cloud ERP shifts the focus from system maintenance to business value and innovation, which is a big win for both IT teams and business users Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

If I’m being honest (and fair), SAP Cloud ERP is powerful—but it’s not without trade-offs. Here’s what I dislike most:

Limited customization (especially Public Cloud)

You can’t freely modify the system like in ECC or S/4HANA On-Prem. Many changes need to follow SAP’s standard processes, which can be frustrating for businesses with unique requirements.

Dependence on SAP’s release cycle

Mandatory quarterly/bi-annual updates mean you must constantly test changes. While innovation is great, it can impact stability if not managed well.

Higher total cost over time

Subscription fees, integration costs, and reliance on SAP BTP for extensions can make it expensive in the long run—especially for mid-size customers.

Complex integrations

Integrating with non-SAP or legacy systems often requires middleware (BTP/CPI), adding complexity and skill dependency.

Steep learning curve for consultants and users

Fiori, extensibility rules, and cloud restrictions require a mindset shift. Traditional SAP consultants often struggle initially.

Not ideal for highly localized or customized processes

Some country-specific or industry-specific needs still require workarounds or side-by-side solutions.

In short: SAP Cloud ERP is great for standardized, forward-looking organizations, but it can feel restrictive for companies that rely heavily on deep customization or legacy-heavy landscapes. Review collected by and hosted on G2.com.

MK
Mamadou K.
Enterprise (> 1000 emp.)
"Ease of use and quick access to data"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I appreciate the ease of use of SAP Cloud ERP (SAP S/4HANA Cloud), especially with the web video mode and the applications. The user interface makes a big difference for me. The speed of access to data is also an aspect I appreciate, particularly for creating activity reports or other similar things. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

The fact that it's web-based, it's the connection that's not very good, there might be a slight delay or sometimes I have to refresh the screen and start over what I was doing. Other than that, I don't have much to say. Review collected by and hosted on G2.com.

SN
sumit n.
Enterprise (> 1000 emp.)
"Perfect for Mid-Size Organizations with Out-of-Box Features"
5/5
What do you like best about SAP Cloud ERP (SAP S/4HANA Cloud)?

I like the plug and play features of SAP Cloud ERP (SAP S/4HANA Cloud), as all scope items can be activated and used out of the box. The integrated tool chain is great for capturing requirements, creating automated test scripts through Tosca, and enhancing user adoption through WalkMe. I appreciate that the faster deployment allows the business to run as usual and bring new features and innovations at a faster pace. Review collected by and hosted on G2.com.

What do you dislike about SAP Cloud ERP (SAP S/4HANA Cloud)?

It's hard to customize for customers who want tailored solutions. Also, response to OSS messages should be addressed promptly to ensure a seamless experience for all customers. Review collected by and hosted on G2.com.