# SAP Business Network Reviews
**Vendor:** SAP  
**Category:** [Supply Chain Business Networks](https://www.g2.com/categories/supply-chain-business-networks)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 118
## About SAP Business Network
SAP Business Network is the world's largest, unified inter-enterprise collaboration platform, connecting millions of companies for seamless digital commerce. It digitizes the end-to-end processes between buyers, suppliers, logistics providers, and service partners across four critical domains: Procurement (Source-to-Settle), Supply Chain, Logistics, and Asset Management. The network provides real-time visibility into transactions, inventory, and movements, ensuring continuous coordination between partners. By leveraging a single version of truth for all trading parties, SAP Business Network drives efficiency, simplifies global compliance, and builds resilient, adaptive supply chains ready for dynamic market demands.



## SAP Business Network Pros & Cons
**What users like:**

- Users praise the **ease of use** of SAP Business Network, benefiting from intuitive navigation and real-time tracking. (21 reviews)
- Users value the **real-time data management** of SAP Business Network, enhancing collaboration and visibility across the supply chain. (17 reviews)
- Users benefit from the **versatile integration and feature-rich functionalities** of SAP Business Network for efficient management. (12 reviews)
- Users appreciate the **efficiency** of SAP Business Network, enhancing procurement speed and collaboration while reducing manual tasks. (9 reviews)
- Users value the **real-time tracking** of SAP Business Network, enjoying seamless updates and improved inventory management. (9 reviews)
- Users highlight the **collaboration and automation features** of SAP Business Network that enhance supply chain efficiency and visibility. (9 reviews)
- Data Accuracy (8 reviews)
- Business Management (7 reviews)
- Users value the **efficient communication** capabilities of SAP Business Network, enhancing collaboration across a trusted large-scale network. (7 reviews)
- Users are highly satisfied with the **exceptional customer support** that efficiently addresses configuration and technical issues. (7 reviews)

**What users dislike:**

- Users express concerns over the **complexity** of SAP Business Network, noting a steep learning curve for newcomers. (13 reviews)
- Users often find the **complex usability** of SAP Business Network challenging, particularly for new and non-technical users. (13 reviews)
- Users struggle with the **difficult learning curve** of SAP Business Network, finding it complex and not user-friendly. (10 reviews)
- Users note the **lack of user-friendliness** in SAP Business Network, making navigation difficult for newcomers. (10 reviews)
- Users often struggle with the **outdated interface** of SAP Business Network, hindering usability and complicating user experience. (10 reviews)
- Users experience **difficult usability** with SAP Business Network, finding navigation and initial access challenging, especially for newcomers. (8 reviews)
- Difficult Navigation (7 reviews)
- Learning Curve (7 reviews)
- Difficult Setup (6 reviews)
- Feature Issues (6 reviews)

## SAP Business Network Reviews
  ### 1. Centralized Supplier Collaboration That Simplifies Purchase Order Tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nijat I. | Full-stack Developer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about SAP Business Network?**

The major benefit would be having a single channel where all supplier transactions occur. Previously, our transaction documents were sent through emails, which sometimes resulted in missing documents and versioning issues. Currently, all transactions can be accessed in one location.

The real-time tracking of the order will eliminate the need to ask about the status of orders. Once a supplier confirms that he received the purchase order or sent out an invoice, the transaction is updated in real time.

Through electronic invoicing, payments are now faster since the system automatically validates the document before submission.

**What do you dislike about SAP Business Network?**

Getting suppliers to use our platform is not easy. Some of the small suppliers we have found it difficult to use the platform initially and were reluctant to join.

The design of the platform looks old-fashioned. For regular users of the platform, there is no problem, but for those who are new to it, it is challenging to navigate.

The process of integrating with our ERP system is not easy. It needs technical know-how. When an error occurs in the integration process, it becomes difficult to interpret the message.

The pricing of the platform is high. For small suppliers, the price is not worth the value they derive from it.

**What problems is SAP Business Network solving and how is that benefiting you?**

The key issue that it resolved is document chaos, where POs would come via e-mail, confirmations via fax, and invoices sent separately via another e-mail trail. No one had an overview of the transaction.

The documents related to each purchase order are all in one place now. We have a complete record of everything - POs, confirmations, shipping notifications, invoices, payments - without having to look for individual pieces in various e-mails.

It has helped us during our audits as well. Whenever we needed to provide proof about a particular transaction, we just pulled the transaction log from the network, instead of searching through the e-mail logs.

This real-time visibility also works wonders with our inventory planning since we know when our orders have been confirmed.

  ### 2. Convenient and Efficient SAP After the Learning Curve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aishah M. | RTR Specialist | General Ledger, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about SAP Business Network?**

This was my first time using SAP, and initially I had zero knowledge of the system. However, after learning and understanding how it works, I found SAP to be very convenient and efficient.

For example, when searching for specific GL accounts, I can easily filter by the required month. In addition, instead of manually uploading journal vouchers, we use macro files that are linked directly to SAP. This has improved efficiency by approximately 90% in completing my daily tasks

**What do you dislike about SAP Business Network?**

If I need to pull reports from the past five years, it does take some time, and occasionally my laptop may freeze. However, I understand that this is due to the large volume of data being processed.

**What problems is SAP Business Network solving and how is that benefiting you?**

Previously, I was involved in two UAT testing projects related to the migration of two entities. During these projects, I worked closely with the IT team to ensure the system setup and configurations were aligned with business requirements.

Overall, the SAP system did not present major issues during the setup of new configurations. For example, the F.05 transaction code, which is commonly used for foreign currency revaluation, encountered an issue where the system did not follow the correct forex rates maintained in SAP.

Once the issue was identified, I escalated it to the IT team, who assisted in reviewing and adjusting the configuration. The issue was successfully resolved by the next day. As a result, month‑end closing was completed smoothly without any delays or issues.

This successful collaboration and timely resolution contributed to achieving 100% of our Month‑End Closing (MEC) Quality Index KPI, as all MEC SOPs were completed on time.

  ### 3. Strong platform for streamlined supplier collaboration and procurement visibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dharamveer p. | Application Security Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2026

**What do you like best about SAP Business Network?**

What I like best about SAP Business Network is how it simplifies collaboration between buyers and suppliers in a single connected ecosystem. It improves visibility across procurement processes and makes it easier to manage orders, invoices, and supplier communication in one place. The standardized workflow reduces confusion and helps maintain consistency across transactions, especially when working with multiple vendors.

**What do you dislike about SAP Business Network?**

One drawback of SAP Business Network is that onboarding and initial setup can feel complex, especially for new users who are not familiar with SAP systems. At times, the interface can also feel less intuitive, and navigating between different modules requires some learning. Smaller organizations may also find the platform a bit heavy for their needs.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network solves the problem of disconnected procurement processes and poor supplier visibility. It centralizes communication, transactions, and documentation between buyers and suppliers, which reduces manual coordination and errors. For me, it helps in improving efficiency by streamlining purchase workflows and making supplier interactions more transparent and structured.

  ### 4. Brings Suppliers and Buyers Together With Clear, Transparent Tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jamoya O. | Regional Operations Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about SAP Business Network?**

As someone who works in Retail Operations I appreciate the platform's ability to bring suppliers, buyers and partners in one space making tracking and follow up easier to do. The level of transparency is also worth noting as it helps with reporting.

**What do you dislike about SAP Business Network?**

The onboarding of new users is a bit overwhelming as it can be a lot to take in especially for team members who are not as technical. If the training documents could be simplified that would definitely help making the adoption easier.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP solves the issue of disconnected systems and gaps in communication. In operations it is imperative that all stakeholders are up to date and are clear on where we stand with a project and what gaps may exist and what we need to close things out. Dealing with multiple stakeholders both internal and external I definitely appreciate how much SAP optimizes a manual process.

  ### 5. Streamlined Supplier Coordination, But High Supplier Onboarding Challenges

**Rating:** 3.0/5.0 stars

**Reviewed by:** Praney M. | Product Design Manager 2, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about SAP Business Network?**

I find the purchase order and invoice tracking visibility in SAP Business Network to be the most practically useful part for us. Having a clear view of what is outstanding, what has been confirmed, and what is pending on the supplier side greatly reduced the operational overhead of managing those workflows compared to our previous methods. The supplier communication piece is also reasonably useful once suppliers are on the platform. Having interactions and document exchanges in one traceable place makes auditing and following up on open items more straightforward. It reduces the uncertainty that used to exist around where things stood. This visibility means questions about order confirmation or delivery expectations can be answered without involving multiple people each time. The invoice tracking helps with managing cash flow visibility on the operational side, allowing finance and ops to have more accurate conversations around spend without waiting for manual reconciliation. While it's not a dramatic change, the reduction in administrative chasing is genuinely noticeable after having done it the old way for so long.

**What do you dislike about SAP Business Network?**

Supplier adoption is the most persistent frustration. The platform only delivers its full value when suppliers are actively using it and getting smaller vendors in particular to engage consistently has been harder than expected. Some suppliers push back on the onboarding process and you end up managing a hybrid situation where some interactions are in the platform and others are still happening over email, which partially defeats the purpose. The interface and navigation is also more complex than it needs to be for routine tasks. Finding specific orders or filtering transaction history in a way that surfaces what you actually need requires more clicks and familiarity with the platform structure than should be necessary. For team members who are not in it regularly the friction is noticeable and contributes to the adoption challenges on our own side as much as the supplier side.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network streamlines supplier interactions, centralizing purchase orders and invoice tracking, enhancing visibility, and reducing manual coordination. It standardizes supplier onboarding and communication, solving fragmented procurement processes and minimizing operational friction.

  ### 6. Modern UI with Cross-Department Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tristan V. | Inside Sales / Project Management / Specialty Accounts, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about SAP Business Network?**

I like the flexibility of SAP Business Network because it allows us to use it in multiple areas of the business. Previously, we had to manage each area like inventory or customer management with different programs, which left departments isolated. With SAP Business Network, we can cross-train employees to perform more than just their essential functions, helping them find information and answer questions independently. We switched to SAP because of its more modern UI, which is easier to use and allows for more flexibility since we only need one program instead of several. The modern UI was the main selling point for us, and all the other features have kept us using SAP Business Network for years.

**What do you dislike about SAP Business Network?**

When we've had issues it's been hard to contact SAP in order to get them resolved, and I'd like to see more training materials to get the basics learned quicker without having to delegate our staff to write instructions for the basic functions. Training materials would be nice for the core functions of SAP in each sector, so core ERP functions. As for the contacting SAP, it's been hard to get quick replies via email and phones are always the quickest way to get things accomplished especially in a noisy environment like out in our warehouse where we still have people trying to use SAP.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network consolidates multiple programs into one, simplifying inventory and customer management. It provides a flexible, easy-to-learn experience for new team members and enables cross-training, allowing employees to perform a variety of tasks independently.

  ### 7. Streamlined Compliance, Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Barkha S. | Quality Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2026

**What do you like best about SAP Business Network?**

I love that SAP Business Network puts an end to the email tag game for compliance documents. It has been a lifesaver for keeping our certifications in check. Now I can verify suppliers' compliance and check their certificates of analysis before the truck even hits our dock. Having those documents in the portal beforehand means I can green light a shipment before it even pulls into the yard, which makes the entire process efficient without compromising safety. It solves the lack of visibility by putting all our certifications and logistics tracking in one shared place, saving me a ton of time and making our food safety audits way less stressful.

**What do you dislike about SAP Business Network?**

The onboarding of smaller vendors is definitely too clunky. I often have to play tech support just to help them upload a simple doc. Also, the mobile site is a pain to use, especially when I am out of dock and need to pull up the certificate quickly. Right now there are too many menus to click through just to find a PDF. It should have a simplified dashboard where I can quickly scan the shipment barcode or search with the carrier name, and I could easily fetch their data and certifications. Also, offline caching would be really helpful if possible.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network eliminates chasing compliance docs via email, centralizes certifications and logistics, and simplifies audit prep. It lets me verify supplier compliance and approve shipments efficiently, enhancing food safety management.

  ### 8. Automates Procurement, Elevates Trust and diversifies Suppliers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Naman S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about SAP Business Network?**

I use SAP Business Network for the entire supply chain, and it streamlines procurement procedures, which is really helpful. Automation makes everything smooth, especially with finding suppliers, reducing risks, and improving sourcing. The visibility on the dashboard is great for automating the process and getting a diversified supplier portfolio, ensuring smooth transactions and timely delivery of goods. Being digitized helps build trust between companies. I also found the initial setup easy because of my certifications, which led to an excellent first-time user experience. I’d definitely recommend SAP Business Network to a friend or colleague, rating it a 10.

**What do you dislike about SAP Business Network?**

The real-time integration speed could be improved because latency issues occur when sharing data across third-party ERP systems that aren't native to SAP.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network streamlines our supply chain by automating procurement from supplier selection to payment, reducing costs. Finding suppliers is easy, minimizing risks and securing timely deliveries. The dashboard visibility helps maintain smooth transactions and builds trust through a diversified supplier portfolio.

  ### 9. Enhances Supply Chain but Needs User-Friendly Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vaishnavi V. | Internal consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about SAP Business Network?**

I find SAP Business Network valuable for our company as it provides real-time visibility into all sales orders, inventory levels, and customer interactions, ensuring our CRM software is updated with accurate reports and analytics. It significantly automates processes, saving time and reducing quality issues, while maintaining clear understanding and transparency between our employees and trading partners. Additionally, it aids in making faster decisions and helps reduce stockouts, which is crucial for our operations involving around 20,000 customers daily.

**What do you dislike about SAP Business Network?**

I would say it’s the complexity of using it because not everyone is from a technically defined background and it gets difficult to understand the usage of the SAP Business Network software without proper guidance and in this stage mistakes tend to happen quite a lot. I would say that the enhancements on user interface is required and also a customizable dashboard would help each company based on their requirements. It was a little complex at first in terms of setup in some of our older systems of Acer and we had to get some system upgrades done that costed the company.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network automates our processes, reducing time and quality issues. It provides real-time visibility into sales orders and inventory, enhancing decision-making and reducing stockouts. This clarity and transparency streamline collaboration with our trading partners and improve CRM updates.

  ### 10. Streamlines 3PL Operations with Unified Data and Visibility

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sonia M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about SAP Business Network?**

I like having one connected platform where customer carriers and internal teams are all working from the same data in SAP Business Network, which eliminates the problem of having outdated versions that can plague logistics operations. Also, I find it valuable for ensuring customer satisfaction by giving customers self-serve visibility into their shipments, which reduces inbound calls and builds trust for long-term commitment. The ability of SAP Business Network to automate communication with trading partners and reduce freight and invoicing complexities is a major asset. It keeps the team working under the same data at the same time, preventing errors and re-keying information across systems, and helps in making faster decisions during disruptions.

**What do you dislike about SAP Business Network?**

So the one important thing that I have noticed was getting all of the carriers and trading partners onto the network can sometimes be time-consuming and rigid. Smaller carriers or suppliers may also struggle with the technical set up, and the use of interface could be challenging in terms of licensing and heavy reliance on IT support for customizations and fixes.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network helps us with visibility and tracking across carriers, automates partner communication, and reduces freight and invoicing complexity. It provides a connected platform for seamless collaboration, preventing errors and promoting faster decisions. Customer self-serve visibility reduces calls and builds trust.

  ### 11. Efficient B2B Integration with Minor Setup Challenges

**Rating:** 3.5/5.0 stars

**Reviewed by:** Naman S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about SAP Business Network?**

I like the way SAP Business Network helps sign up suppliers at a very low cost, comparable to signing up for a social media account, which used to be an expensive and time-consuming process. I also appreciate having digital records for agreements, providing complete visibility and clarity. The system helps transition from a reactive to an automated workflow, particularly by smoothing the processes in supply chain, procurement, and logistics. The automation in SAP Business Network cuts costs and increases efficiency by 30%, addressing issues like missing invoices and other time-consuming tasks.

**What do you dislike about SAP Business Network?**

I would say the complexity of the portal sometimes kills the deal with suppliers. Some suppliers also view the volume-based fees as a tax on their growth with our company that sometimes makes it difficult and limited to certain suppliers and negotiating terms for a long run. From my suggestion, it would be easier if we had an AI to help change the invoices if they were done wrongly and also help the suppliers and new people hired to work around easily to solve the problems of complexity. Instead of having the fees changed on a 12-month period, if there was cost capping done it would provide a better understanding of how much would be required to get the supplier on-boarded and would help the purchasing company negotiate better in terms of the commitment. The initial setup was a rigorous process and we had to spend a lot of time working with it to get some experience, it took us around a week's time to get it set up and get everything up and running.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network solves the email and spreadsheet trap, enhances visibility on bottlenecks, reduces onboarding costs, and automates workflows. It creates digital transaction records, smoothing supply chain, procurement, and logistics processes.

  ### 12. Streamlined Transactions, Needs a Simplified UI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Naman S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about SAP Business Network?**

I use SAP Business Network to engage and streamline transactions between buyers and suppliers. It serves as a central platform for procurement, supply chain management, and invoicing, which are all handled in one place. It makes manual hard labor jobs easier, as I can get more things done at once and ensure that both suppliers and the business have complete visibility of purchase materials as the company grows. Mismatches between purchase orders, receipts, and invoices used to take a lot of time to manually ensure they were correct, but SAP Business Network has solved that issue systematically, even on a larger scale.

**What do you dislike about SAP Business Network?**

When it comes to the new training, the user interface can be complex and time-consuming to study. Some suppliers may also feel the cost for onboarding requirements is a little high in perspective of their business. At the very beginning, it was difficult for all of us to get started with the SAP Business Network.

**What problems is SAP Business Network solving and how is that benefiting you?**

I use SAP Business Network to streamline transactions between buyers and suppliers. It solves visibility issues, eases manual labor, and systematically handles mismatches in purchase orders, receipts, and invoices.

  ### 13. Steep Learning Curve, Reporting Tools Shine

**Rating:** 1.0/5.0 stars

**Reviewed by:** Daniel T. | Senior Underwriting and Risk Management Analyst II, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about SAP Business Network?**

I guess once you knew the exact codes in SAP Business Network, it was easy to track everything. I also found value in the reporting tools. Once I made them and had them saved, I could just run them all the time, and it kinda spit out exactly what I needed.

**What do you dislike about SAP Business Network?**

Honestly, it was kinda confusing. It seemed very outdated. Was hard to find things in the system unless you knew the exact codes. I think there is just a big learning curve. Just making it easier to search for things, save things, like, have a history of places you've been to. There'll be times where I would search for something that required a specific code or internal thing to look up. And it wouldn't save and if I didn't save it on a notepad, my own, I would forget it and would have to ask, and it was just kinda hard to navigate.

**What problems is SAP Business Network solving and how is that benefiting you?**

I used SAP Business Network for internal inventory monitoring, which helped in tracking assets and receivables, ensuring we had everything accounted for.

  ### 14. Centralizes Procurement with High Visibility and Some Complexity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sparsh S. | Student Trustee, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about SAP Business Network?**

I really enjoyed the visibility and control SAP Business Network provides. Having procurement activities and supplier interactions in one place makes processes transparent, efficient, and easier to manage. The tool plays an important role in enabling supplier collaboration, standardizing sourcing processes, and improving visibility across the procurement lifecycle. It helps solve issues like lack of visibility, insufficient supplier communication, and manual processes by centralizing procurement activities, improving supplier collaboration, streamlining onboarding, and ensuring better compliance and audit tracking.

**What do you dislike about SAP Business Network?**

Some parts can feel a little complex and not very intuitive so the user experience could be simpler.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network solves lack of visibility, improves supplier collaboration, and reduces manual processes by centralizing procurement activities, streamlining onboarding, and ensuring better compliance, making processes transparent and efficient.

  ### 15. Boosts Efficiency with Real-Time Data and Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vaishnavi  V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about SAP Business Network?**

I find the transparency and real-time data updates of SAP Business Network extremely valuable. It allows me to track goods accurately, providing exact locations and durations, which helps ensure timely deliveries to vendors. The automation of invoicing and supply chain processes has significantly reduced errors and inbound supplier calls, freeing up more quality time for decision-making.

**What do you dislike about SAP Business Network?**

I would say the complexity of using it at the very beginning and now our company sponsors the new users a crash course so that they can get a head start. It was a bit complex but the help from a professional team of experts helped in getting hands-on experience.

**What problems is SAP Business Network solving and how is that benefiting you?**

I use SAP Business Network to automate invoicing, reduce errors, and cut supplier calls, which allows more time for decision-making. I also appreciate the transparency and real-time data updates for tracking goods and ensuring timely deliveries.

  ### 16. Efficient Invoicing, Needs Better Error Resolution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Taranpreet S. | Finance Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about SAP Business Network?**

I find SAP Business Network incredibly useful for handling a variety of transactions that are essential for different tasks in my job. It's an easier way of having everything in one place, which makes it faster to code invoices and send them for approvals. It helps the business run more smoothly. The initial setup for our team was also quite easy.

**What do you dislike about SAP Business Network?**

When there are any errors showing, SAP Business Network could help to provide a solution when it comes to resolving errors otherwise it can take a while to submit a ticket for a resolution.

**What problems is SAP Business Network solving and how is that benefiting you?**

I use SAP Business Network to code invoices and manage approvals efficiently. It centralizes everything, speeding up invoicing and approvals. It also helps in handling various transactions, making the business run more smoothly.

  ### 17. SAP Business Network Streamlines Procure-to-Pay with Real-Time Visibility

**Rating:** 4.0/5.0 stars

**Reviewed by:** Claudia Marlene  C. | Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2026

**What do you like best about SAP Business Network?**

“What I like best about SAP Business Network is that it connects buyers and suppliers in one platform, making procurement faster, more efficient, and transparent. It improves collaboration, provides real-time visibility, and reduces manual work through automation

**What do you dislike about SAP Business Network?**

One drawback of SAP Business Network is that it can be complex for new users and may require training to use effectively. The onboarding process can take time, and integration with existing systems may sometimes be challenging

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network helps solve issues like limited visibility, manual processes, disconnected supplier communication, and payment delays. By centralizing orders, invoices, and payments on one platform, it improves transparency, reduces errors, and speeds up processes. This saves time, reduces administrative work, and makes collaboration more efficient.

  ### 18. Seamless Operations with Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Deemanshu A. | Regional Sales Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2026

**What do you like best about SAP Business Network?**

I like that SAP Business Network is pretty convenient and it plans all of my purchasing and logistics quite seamlessly. It helps me with my expenses and my team's expenses, making it easy to manage everything. I appreciate how it aids in ensuring all of my equipment and products are in stock, and it helps track their process, whether there's RDI needed, or if new parts are required for repairs. The logistics process is quite seamless, which is really good.

**What do you dislike about SAP Business Network?**

I think the sales procedure could have more features for events and stuff.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network solves my purchasing and billing options, seamlessly managing logistics. It helps manage expenses and stock levels, ensuring efficiency in my sales business.

  ### 19. Powerful End-to-End B2B Collaboration and Supply Chain Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Florin C. | Senior Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2026

**What do you like best about SAP Business Network?**

SAP Business Network stands out as a powerful B2B collaboration platform, connecting millions of companies worldwide and providing strong end-to-end visibility along with automation across procurement and supply chains.

**What do you dislike about SAP Business Network?**

Despite its strong capabilities in visibility and automation, the clunky UX and overall complexity are still major pain points in 2026. It often takes dedicated training and IT resources to fully unlock its value.

**What problems is SAP Business Network solving and how is that benefiting you?**

For me, the benefits are substantial: meaningful cost savings driven by efficiency gains, improved supply chain resilience against disruptions, stronger supplier relationships, and an impressive ROI,often reported at 404% over three years, along with faster go-to-market speed and annual revenue growth. Overall, it helps shift operations from reactive to proactive and more intelligent commerce, supporting greater agility and profitability in volatile times.

  ### 20. Effortless Integration and Feature-Rich Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sree K. | Software Engineer II in Test, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 24, 2025

**What do you like best about SAP Business Network?**

SAP Business Network is quite straightforward for me to use. As a UAT tester, when it comes to adding trading partners or tracking things like orders and shipments. I also find it easy to connect with other applications, so integration isn’t much of a hassle. The system offers a variety of features for managing both suppliers and customers, and most of these work right out of the box. Getting started was simple and didn’t require much training. Customer support is decent, sometimes a bit slow, but they usually manage to help. I use the platform almost every day and it has lots of features that makes my testing and regular work smoother.

**What do you dislike about SAP Business Network?**

As a UAT tester, one thing that frustrates me about this tool is that the setup and integration process can sometimes take longer than necessary, particularly when I'm trying to connect new partners or access additional features. The menus can be confusing, requiring me to click through several screens just to find what I need. On a couple of occasions, I've also had to wait for customer support longer than I would have liked. Additionally, some features seem hidden, and I wish the tool were more straightforward for handling basic tasks.

**What problems is SAP Business Network solving and how is that benefiting you?**

As a UAT tester, I find that SAP Business Network has greatly improved the way I handle interactions with various trading partners. Previously, managing suppliers, customers, logistics, and asset operators required juggling numerous spreadsheets and emails, which often became overwhelming. Now, with everything digitized and centralized, I can easily track updates, send orders, and manage shipments all in one place. This streamlined approach allows my team to work more efficiently, catch errors sooner, and share information with partners without having to wait for email responses. Overall, it saves us a significant amount of time, keeps everything organized, and enables me to perform both my testing and business tasks much more effectively.

  ### 21. Real-Time Tracking with Some Navigation Hiccups

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jayce H.

**Reviewed Date:** February 06, 2026

**What do you like best about SAP Business Network?**

I like how SAP Business Network uses cloud-based tracking that is updated in real time and doesn't have to be manually managed. It allows me to locate items in real time without having to rely on word of mouth or continuous updates managed by multiple people. The updates are tracked, and there is rarely confusion on inventory. It enables real-time collaboration through precise updates and tracking, which is used among me and my colleagues without having to physically track and locate orders or packages.

**What do you dislike about SAP Business Network?**

It appears that at times the controls seem a bit redundant or useless. Like the navigation controls can be confusing or inconsistent. Maybe having one function control one part of the page instead of multiple functions. That way people who are training SAP or being trained are able to have consistent teachings.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network enables real-time collaboration and precise tracking of inventory, reducing confusion. I like its cloud-based tracking for real-time updates without manual management, allowing me to locate items without relying on word of mouth.

  ### 22. Streamlines Data Validation with User-Friendly Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sarah Anobil O. | CMS Settlement Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about SAP Business Network?**

I use SAP Business Network in my role as an analyst for financial requests and find it streamlines data validation processes. Although I haven't used it much yet, it seems user-friendly to me. It's more automated compared to other tools I've experienced. The initial setup was quite smooth, getting me all set up without any issues.

**What do you dislike about SAP Business Network?**

I haven't experienced any major problems yet. I did notice it loads slower in lower environments. I know it loads better in production and will be an improvement if the lower environments load similarly.

**What problems is SAP Business Network solving and how is that benefiting you?**

I use SAP Business Network to submit financial requests for company or account creations. It streamlines data validation processes.

  ### 23. Centralized Procurement, Improved Visibility

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nam P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about SAP Business Network?**

I like how SAP Business Network centralizes supplier and procurement activity in one platform. It stands out for the improved visibility across purchase orders, invoices, and supplier interactions. This centralization makes the process more organized and efficient.

**What do you dislike about SAP Business Network?**

The user experience, especially for occasional users, since some workflows can feel more complex than they need to be. Tasks like navigating between documents and finding the right information can be quicker and easier.

**What problems is SAP Business Network solving and how is that benefiting you?**

I use SAP Business Network to streamline procurement and supplier collaboration, solving challenges with procurement efficiency, supplier collaboration, and process visibility. It centralizes supplier and procurement activities, improving visibility and organization across purchase orders and invoices.

  ### 24. Enhances Supplier Relationships, But Steep Learning Curve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Vaishnavi V. | Telesales Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about SAP Business Network?**

I like how SAP Business Network streamlines the process to improve efficiency and the visibility it provides. The enhanced visibility allows companies to track goods in a timely manner, which helps in improving decision-making. Also, the platform enhances our ability to manage relationships with suppliers, contributing to smoother business operations. The initial setup was quite easy because we had professionals set it up for us and provide hands-on experience.

**What do you dislike about SAP Business Network?**

I wouldn’t say that there are no cons to the SAP Business Network, but the process itself could be a little time-consuming and lengthy for a fresher to get started into.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network enhances visibility and streamlines processes, improving supplier relationships and decision-making for efficient business operations.

  ### 25. Good Visibility Across Trading Partners, Needs Better Usability

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hirdesh P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 26, 2025

**What do you like best about SAP Business Network?**

The most commendable aspect of the SAP Business Network is its ability to enhance collaboration and transparency among trading partners. This platform establishes a unified and standardized environment that facilitates communication and information exchange among buyers, suppliers, logistics providers, and asset operators, moving away from the reliance on emails and isolated systems.

The significant advantage lies in the increased visibility throughout the supply chain. It simplifies the tracking of order statuses, shipments, invoices, and confirmations, thereby minimizing delays, reducing errors, and decreasing the need for manual follow-ups. Furthermore, its integration with SAP ERP and S/4HANA ensures data consistency, which contributes to smoother transactions and reinforces relationships with business partners

**What do you dislike about SAP Business Network?**

A primary obstacle encountered with the SAP Business Network pertains to the onboarding and integration processes, particularly when collaborating with smaller suppliers or partners who might not be well-versed in SAP applications. Achieving alignment among all partners regarding processes and data standards necessitates significant time and resource investment.

Financial considerations can also pose challenges, particularly from the suppliers' perspective, potentially affecting their level of engagement. Moreover, some users perceive the interface and workflows as less user-friendly than anticipated, leading to complications in resolving issues across different stakeholders. Although the network offers substantial benefits, its successful implementation demands robust change management strategies and effective partner coordination.

**What problems is SAP Business Network solving and how is that benefiting you?**

The SAP Business Network addresses the issue of inadequate visibility and suboptimal coordination among suppliers, logistics providers, and other trade collaborators. In conventional systems, information is frequently dispersed across emails, portals, and isolated platforms, resulting in delays, inaccuracies, and insufficient transparency.

From our perspective, the network has enhanced collaboration and provided real-time insight throughout the supply chain. The tracking of orders, shipments, confirmations, and invoices has become more straightforward, which minimizes the need for manual follow-ups and reduces the likelihood of misunderstandings. Furthermore, its integration with SAP ERP and S/4HANA facilitates data uniformity, boosts process efficiency, and fosters the development of robust, dependable relationships with business associates.

  ### 26. SAP has made my work easy, everything is on it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gregorio M. | Logistics Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2025

**What do you like best about SAP Business Network?**

I really appreciate how quickly it provides real-time information about inventory and the location of my materials. The system is also very easy to use and user-friendly. I like that you can customize the layouts to make them even more accessible and tailored to your needs, which makes the overall experience even smoother.

**What do you dislike about SAP Business Network?**

I find it frustrating that I can't copy just a specific part of a line when I need it for a report. Instead, I'm forced to copy the entire line and then manually edit it, which is inconvenient. Additionally, I don't like that there's no option to print in a format similar to PDF.

**What problems is SAP Business Network solving and how is that benefiting you?**

What I find truly impressive is how quickly I can access information about the materials our supplier has sent. Instead of waiting for an email response from overseas, I can simply log into SAP, check what is currently in transit, and get real-time updates within seconds.

  ### 27. Keeps Procurement Organized and Transparent

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prudhvi raj venkat K. | Qualitätsprüfer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about SAP Business Network?**

I find SAP Business Network incredibly useful for keeping communication between suppliers and our internal department more organized and easier to follow. I like how it centralizes document tracking, which makes it easier to follow order related updates. The transparency it provides in supplier-related processes and procurement visibility work exceptionally well for me.

**What do you dislike about SAP Business Network?**

User interface can be improved.

**What problems is SAP Business Network solving and how is that benefiting you?**

I use SAP Business Network for supplier communication, document tracking, and procurement visibility. It centralizes documents, making it easier to follow order updates and ensures transparency in supplier-related processes.

  ### 28. Streamlined Supplier Collaboration with Real-Time Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about SAP Business Network?**

I use SAP Business Network for managing supplier collaboration, procurement workflows, and supply chain communication. I appreciate how it helps improve supplier visibility and reduces manual procurement processes. I really like the real-time collaboration with suppliers and the improved transparency across procurement and supply chain operations. This transparency is beneficial as it improves tracking of orders, inventory, and procurement activity across partners. It resolves supplier issues faster, which I find very helpful.

**What do you dislike about SAP Business Network?**

It could improve onboarding for suppliers and make some workflows and reporting tools more intuitive for non-technical users.

**What problems is SAP Business Network solving and how is that benefiting you?**

I use SAP Business Network to improve supplier visibility, reduce manual procurement processes, and streamline supply chain communication.

  ### 29. Efficient Process, but Overall Experience Needs Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about SAP Business Network?**

the efficiency of the process What I like best about SAP Business Network is how it creates a fully connected digital ecosystem between buyers, suppliers, and logistics partners. Instead of relying on emails, spreadsheets, or manual follow ups, everything is centralized on one collaborative platform. This increases transparency, improves communication, and reduces errors in procurement and supply chain processes. I especially appreciate how it enables real time visibility into purchase orders, invoices, shipments, and payment status, which helps companies make faster and more informed decisions. Another strong advantage is automation: processes such as order confirmations, invoicing, and document matching can be streamlined, reducing administrative workload and operational costs. The network also strengthens supplier relationships by standardizing collaboration and performance tracking. Overall, SAP Business Network enhances efficiency, trust, and data accuracy across the entire supply chain, making business operations more agile and resilient in a competitive global environment.

**What do you dislike about SAP Business Network?**

One thing I dislike about SAP Business Network is that it can be complex and overwhelming for new users, especially small suppliers who are not very familiar with SAP systems. The onboarding process may require training, system configuration, and adaptation to standardized digital processes, which can feel demanding at the beginning. In addition, integration with existing ERP systems can sometimes require technical support and additional costs, particularly for companies without strong IT resources. Another challenge is that smaller businesses may perceive platform fees or compliance requirements as a burden. While the network offers many powerful features, the learning curve and implementation effort can slow down adoption. Overall, although SAP Business Network improves transparency and collaboration, its complexity and cost can be obstacles for organizations that are not fully prepared for digital transformation.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network is solving several important problems in supply chain and procurement management. One of the main problems it addresses is the lack of transparency and communication between buyers and suppliers. In many traditional processes, companies rely on emails, phone calls, and manual spreadsheets, which can lead to delays, errors, and misunderstandings. SAP Business Network centralizes all transactions such as purchase orders, confirmations, invoices, and shipping updates on a single digital platform. This reduces paperwork, minimizes mistakes, and improves real-time visibility across the supply chain.

It also solves inefficiencies in invoice processing and payment tracking by automating document matching and approval workflows. This helps reduce disputes and speeds up payments. For me, the main benefit is better control and organization. I can easily track the status of orders and invoices, access accurate data quickly, and make more informed decisions. Overall, it increases efficiency, improves collaboration, and supports more reliable business operations.

  ### 30. Quick, Adaptable, and Easy to Adopt

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arthur M. | Equity Derivatives Sales Trader, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about SAP Business Network?**

I save a lot of time with SAP Business Network thanks to its speed and adaptability. This has allowed me to reduce my operational risk, and all my colleagues have also quickly adopted it. Moreover, the initial installation was very easy, which is a real advantage.

**What do you dislike about SAP Business Network?**

nothing in particular

**What problems is SAP Business Network solving and how is that benefiting you?**

With SAP Business Network, I save a lot of time, reduce operational risk, and my colleagues have adopted it quickly thanks to its speed and adaptability.

  ### 31. SAP Business Network : Game-Changer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shravankumar L. | Information security analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** September 13, 2025

**What do you like best about SAP Business Network?**

What I like best about SAP Business Network is how it connects buyers and suppliers in one place. At Capillary, it makes procurement a lot smoother—purchase orders, invoicing, and supplier collaboration feel more streamlined. The integration with SAP tools also helps us save time, reduce manual work, and get better visibility into supplier performance.

**What do you dislike about SAP Business Network?**

One area where SAP Business Network could improve is in its initial ease of use. Because the platform is so comprehensive, new users may find the learning curve a bit steep at first. However, this depth is also what makes it powerful once teams get used to the workflows, the system proves to be highly efficient and reliable. In many ways, the complexity up front is an investment that leads to smoother procurement and stronger supplier collaboration in the long run.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network helps us solve challenges around procurement and supplier collaboration. Earlier, a lot of effort went into manual purchase orders, invoicing, and following up with suppliers, which was time-consuming and error-prone. Now, most of that is automated and transparent, saving our team time and reducing mistakes. The visibility we get into supplier performance and order status also helps us make quicker decisions and avoid delays. Overall, it makes day-to-day procurement smoother and lets us focus more on strategic work instead of routine follow-ups.

For example, earlier our team spent hours chasing invoice status, but now everything is visible in one place. This not only saves time but also improves accuracy and helps us build stronger supplier relationships.

  ### 32. Smooth, Accessible Software That Makes Complex Work Manageable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about SAP Business Network?**

I like how smooth the software is and how easily accessible it makes my role. It provides me a place where I can break down bigger complications within my day to day work and categorize them into manageable tasks.

**What do you dislike about SAP Business Network?**

I’d say the only thing I don’t like about SAP Business Network would be the date of the software. While not a deal breaker for my enjoyment and satisfaction of the software, other networks seem to have their systems more updated

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network is solving complex problems that would take me quite some time to complete on my own. It simplifies processes and helps save me time and getting things wrong!

  ### 33. Great for Forecasts, Challenging Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manuel B.

**Reviewed Date:** November 16, 2025

**What do you like best about SAP Business Network?**

I believe that SAP Business Network is an invaluable tool for enterprises like PepsiCo, Coca-Cola, Amazon, and others, providing essential solutions to effectively organize operations within the company and across various departments. This capability to instill order makes SAP Business Network a crucial tool, especially in demanding tasks such as demand planning. I find that it offers significant advantages over other platforms that competitors might use, particularly in terms of logistics management and facilitating more efficient task management. The platform’s sophisticated approach to organizing and managing forecasts and item orders impresses me, making it indispensable for ensuring accuracy and efficiency. Identifying and addressing problems within forecasts is significantly streamlined by using SAP Business Network, which I consider a sophisticated information management system that enhances organizational processes. These benefits make SAP Business Network a powerful tool in ensuring competitive advantage through superior logistical capabilities.

**What do you dislike about SAP Business Network?**

I find the initial accessibility of SAP Business Network challenging, as it can be difficult, especially at the beginning, to navigate and understand without prior experience. The platform could be made more user-friendly to enhance ease of use, particularly for new users who haven't previously engaged with it much.

**What problems is SAP Business Network solving and how is that benefiting you?**

I use SAP Business Network for developing accurate forecasts and efficiently manage order logistics, solving problems in demand planning.

  ### 34. Comprehensive Tools and Supplier Info Empower Entrepreneurs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Diego H. | Special Services Representative, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2025

**What do you like best about SAP Business Network?**

Definitely the amount of tools that the website itself gives, the suppliers information as well makes it really easy for the entrepreneur to start contacting for negotiations, sales and points of contact for it to be easier for any new entrepreneur to learn how to manage their business in a B2B format.

**What do you dislike about SAP Business Network?**

I can say that the least helpful thing would be the format of how the website itself looks like, and I would say the display and ease of features that are within the website itself, I would want that to be improved and at the same time more and newer features regarding suppliers and overview information.

**What problems is SAP Business Network solving and how is that benefiting you?**

Definitely being able to get in contact with different suppliers regarding which product I am in need of selling at an specific date, shipping/delivery and other factors that definitely SAP Business Network is solving and improving the further they progress towards more technological advancements.

  ### 35. Organized, Easy to Use, and Highly Recommended

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nasir P. | Package Handler

**Reviewed Date:** November 18, 2025

**What do you like best about SAP Business Network?**

SAP Business Network has been incredibly handy and organized, helping me solve several business challenges I previously faced. It effectively addressed my issues with business growth strategies, order tracking, invoicing, and networking with new contacts. I particularly value the communication features, which significantly enhance interactions with other businesses, making it the most helpful aspect for me. The experience and opportunities provided by SAP Business Network are unmatched, offering a seamless and enriching user experience. Additionally, the initial setup process was very easy, contributing to the application's overall commendable functionality. The app works great, and I didn’t find any areas needing improvement, which makes it stand out as I confidently rate it a perfect ten in terms of recommendation to friends or colleagues.

**What do you dislike about SAP Business Network?**

i don’t dislike anything about SAP

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network helps me track orders, manage invoices, and connect with new people, which was challenging before.

  ### 36. Streamlined Supplier Connectivity and Collaboration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about SAP Business Network?**

I like the ability to receive purchase orders straight from SAP Business Network, which makes things easier for our suppliers. The feature that allows us to maintain information is also quite valuable, as it used to be manual and time-consuming. Now, we have better connectivity and collaboration with our suppliers, which significantly improves our operations.

**What do you dislike about SAP Business Network?**

There isn’t much, it is a very good system

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network improves connectivity and collaboration with suppliers, making their processes simpler and less time-consuming by automating tasks like receiving purchase orders and maintaining information.

  ### 37. Streamlined Supplier Management with Intuitive UI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about SAP Business Network?**

I really like the easy-to-understand user interface of SAP Business Network. It's simple and intuitive, which makes the whole process of finding suppliers much easier for me. It significantly aids in order and supplier management as well. The initial setup was very easy too, thanks to the instruction manual provided with the tool.

**What do you dislike about SAP Business Network?**

Bit of training required to make the best of all the great features it provides. Help section could be improved and new resources can be added.

**What problems is SAP Business Network solving and how is that benefiting you?**

I use SAP Business Network to find new suppliers and connect B2B businesses, solving issues like manually finding suppliers, order management, e-invoicing, and forecasting.

  ### 38. Reliable Network Tool with a Steep UI Learning Curve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** November 07, 2025

**What do you like best about SAP Business Network?**

I like SAP Business Network for its reliability and its ability to compute large transactions securely. The initial setup was very easy for us as we have a dedicated IT staff.

**What do you dislike about SAP Business Network?**

I find the layout with multiple subheaders can be very intimidating to new users. Other than that, the option of more updates to resolve bugs would be nice.

**What problems is SAP Business Network solving and how is that benefiting you?**

I use SAP Business Network for logistics management and invoice processing. It's reliable and securely handles large transactions. However, the layout is intimidating for new users, and I'd like more updates to resolve bugs.

  ### 39. Feature-Rich and Powerful, But Steep Learning Curve for New Users

**Rating:** 2.5/5.0 stars

**Reviewed by:** Aleksandra M. | Lead Generation Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 22, 2025

**What do you like best about SAP Business Network?**

SAP Business Network excels in integration and feature richness. It allows seamless connectivity with multiple suppliers and internal systems, providing real-time visibility across the supply chain. The frequency of use is high in daily operations because it centralizes procurement, invoicing, and collaboration tasks efficiently. I also appreciate the customer support, which is responsive when handling configuration or technical issues.

**What do you dislike about SAP Business Network?**

The ease of use could be improved, as the platform can feel overwhelming for new users due to the number of features. Ease of implementation requires careful planning and sometimes external support, making the initial setup time-consuming. Some functions, while powerful, are not always intuitive, which can slow adoption.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network solves key challenges in supply chain management, procurement, and supplier collaboration. By providing a centralized platform, it reduces errors, improves transparency, and streamlines communication between suppliers, customers, and internal teams. For me, this means faster processing of orders and invoices, fewer discrepancies, and better visibility into procurement workflows, which ultimately saves time, reduces operational risks, and improves overall efficiency in daily operations.

  ### 40. Powerful B2B Procure-to-Pay Platform, but Complex to Learn and Onboard Suppliers

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about SAP Business Network?**

Its ability centralize B2B collaboration onnecting millions of buyers and suppliers on a single, secure cloud platform to streamline procure-to-pay processes. Key benefits include improved efficiency through automation, real-time visibility into transactions, and seamless integration with existing ERP systems

**What do you dislike about SAP Business Network?**

High complexity, steep learning curve, and challenging supplier onboarding process. The interface is often is unintuitive, leading to slow adoption, while navigation can feel overwhelming.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network solves fragmented, manual, and slow supply chain processes by providing a unified, digital platform for real-time collaboration between buyers and suppliers. It tackles inefficiencies like disconnected communication and low visibility, resulting in improved supply chain resilience, cost reductions, accelerated product launches, and enhanced compliance

  ### 41. Good system once you get used to it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dejan . | Digital Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about SAP Business Network?**

What I like most is that everything’s in one place, suppliers, invoices, orders, all of it. It just makes things easier once you get used to how it works. Way better than going back and forth over email all the time.

**What do you dislike about SAP Business Network?**

It can be a bit clunky at times. The interface looks kinda old and not super intuitive, so it takes a bit to figure out where things are. Some of our suppliers had trouble using it too, especially the ones who aren’t very techy. Once you learn it, it’s fine, but getting there can be annoying.

**What problems is SAP Business Network solving and how is that benefiting you?**

It helps us keep track of all our supplier stuff in one place — orders, invoices, payments, messages, everything. Before, we were doing most of that over email and it was easy to lose track. Now it’s more organized, and we can see the full history of each transaction, which saves time and avoids mistakes.

  ### 42. Effortless Networking and Brand Building with SAP Business Network

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shawn P. | Assistant Field Director

**Reviewed Date:** October 28, 2025

**What do you like best about SAP Business Network?**

I love using SAP Business Network for my online business networking needs, as it makes my life more easygoing and successful by seamlessly solving my business challenges. The setup process was straightforward thanks to the clear instructions provided. The networking capabilities of SAP Business Network are particularly outstanding, allowing me to effectively get my name and my brand out there. This visibility helps me connect a name to the face, significantly enhancing my professional presence. I'm so impressed with the product that I wouldn't change a thing about it and would readily purchase it again, purely for its unmatched networking features. The overall experience has been so satisfying that I rate it a perfect 10 out of 10 when recommending SAP Business Network to others.

**What do you dislike about SAP Business Network?**

nothing

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network simplifies my online business networking, making my life easier and more successful.

  ### 43. Fast, Easy-to-Navigate UI with Great Data Filtering

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about SAP Business Network?**

the user interface, it is very easy to navigate and find and filter all the necessary data. the performance is super fast. Additionally, I know how to find support if needed

**What do you dislike about SAP Business Network?**

the system feels a bit outdated. Additionally, I don't see or do not perceive how it uses artificial intelligence, which is something key in today's world.

**What problems is SAP Business Network solving and how is that benefiting you?**

seeing past and current results in many different metrics. the amount of filters you can add to get exactly the most precise information needed is something i value

  ### 44. Highly Useful for Vendor Onboarding, But Technical

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pravallika Y. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about SAP Business Network?**

I like using SAP Business Network with SAP Ariba for onboarding vendors and suppliers.

**What do you dislike about SAP Business Network?**

It's too technical for me.

**What problems is SAP Business Network solving and how is that benefiting you?**

We use SAP Business Network with SAP Ariba for onboarding vendors and suppliers, solving supplier onboarding and sourcing issues.

  ### 45. Versatile Tool with Great Support, Needs Better Cloud Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kwame J. | Warehouse Operations Manager

**Reviewed Date:** November 25, 2025

**What do you like best about SAP Business Network?**

I love how SAP Business Network streamlines communication and tracking, making it significantly easier to manage complex processes. Its integration and functions are extremely versatile, allowing me to use the software effectively across different aspects of my work. The user-friendly ecosystem and language of SAP Business Network are reasons my team switched from Oracle, as it offers a more intuitive experience. I also appreciate the customer support, which plays a crucial role in facilitating the initial setup and ensures a smoother transition.

**What do you dislike about SAP Business Network?**

I think cloud storage and backups in SAP Business Network could use some improvement.

**What problems is SAP Business Network solving and how is that benefiting you?**

I find SAP Business Network streamlines communication and tracking, making supply chain and inventory management easier with its versatile integration and user-friendly ecosystem.

  ### 46. Efficient, Friendly Support, But an Outdated Interface Hurts Usability

**Rating:** 3.0/5.0 stars

**Reviewed by:** Kendric  C. | Logistics Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2026

**What do you like best about SAP Business Network?**

The customer service was by far the most efficient and reliable experience when dealing with SAP. The Help was friendly and often but lacked the answers.

**What do you dislike about SAP Business Network?**

Please note, What I found to be the most dislikeful aspect about the network was the outdated interface. There was More than one challenge hindered usability

**What problems is SAP Business Network solving and how is that benefiting you?**

The supply chain. visibility modernizes shipping process by allowing a streamlined tracking process leading to my to a better relationship with my customers.

  ### 47. Broad supplier collaboration platform with strong compliance but uneven user experience

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about SAP Business Network?**

SAP Business Network provides a unified platform for collaborating with suppliers across procurement, logistics, invoicing, and supply chain processes. Its biggest strength is the ability to standardize interactions and ensure compliance by moving transactions away from email and spreadsheets into a controlled environment. The network’s scale makes supplier onboarding easier, and integrations with SAP systems (Ariba, S/4HANA, Fieldglass) enable smooth data exchange. Real-time visibility into orders, shipments, confirmations, and invoices helps reduce misunderstandings and speeds up cycle times. For organizations with large supplier ecosystems, the platform brings much-needed structure and governance.

**What do you dislike about SAP Business Network?**

The user experience can feel inconsistent and sometimes confusing, especially for suppliers who access the system infrequently. Navigation is not always intuitive, and performance issues occur during peak times. Some workflows require too many steps, slowing down simple tasks. Pricing can be a challenge for suppliers, especially smaller ones who struggle with transaction fees. Integration works well in SAP-centric environments but can become complex when involving heterogeneous landscapes. Support quality varies and documentation can be fragmented depending on the module.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network helps eliminate the chaos of scattered supplier communication by centralizing purchase orders, confirmations, invoices, and supply chain updates. It reduces manual errors, improves compliance, and increases transparency across the entire procurement and fulfillment process. Real-time insights into order statuses and supply chain risks enable faster responses and better collaboration with suppliers. Overall, the platform enhances operational efficiency, strengthens supplier relationships, and ensures more reliable, predictable processes in procurement and logistics.

  ### 48. Detail-Oriented and Efficient, but Not User-Friendly and Full of Error Screens

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2026

**What do you like best about SAP Business Network?**

It’s very detail-oriented, which leaves minimal room for error. That’s a good thing when it comes to efficiency and results. The hardest part, though, is learning the user interface.

**What do you dislike about SAP Business Network?**

Its not really user friendly and requires a lot of training to get through the program, you need to be well trained and equipped or it keep giving you error scrreens

**What problems is SAP Business Network solving and how is that benefiting you?**

For me, the biggest benefits are efficiency and visibility. Processes like purchase orders, invoices, and confirmations are now more automated, which helps reduce errors and cuts down on back-and-forth. I can quickly see the status of transactions and follow up on issues sooner, rather than chasing information across multiple sources.

  ### 49. Seamless Data Flow and Automation, But Takes Time to Get Started

**Rating:** 4.0/5.0 stars

**Reviewed by:** Modestos Z. | Implementation Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2025

**What do you like best about SAP Business Network?**

Some of the things i like the best are: Automating transactions, how it connects buyers and supppliers, real-time insight into supply chain activities and mainly that data flows seamlessly between systems(no duplicates).

**What do you dislike about SAP Business Network?**

Needs some time to start using it, a bit time consuming, some transaction fees especially for smaller partners, The system enforces standardized processes, maybe a simplier interface.

**What problems is SAP Business Network solving and how is that benefiting you?**

SAP Business Network is solving several key problems that people used to face in managing suppliers and transactions. Before using it,  processes were very manual and disconnected(offline), purchase orders, invoices, and shipping updates were all handled through emails. So now we have less delays and errors. Also now we have real-time visibility into orders and payments.

  ### 50. Stable Performance and Simple Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Axel A. | Dispatcher, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about SAP Business Network?**

I like SAP Business Network because the system is reliable and the application never crashes. Additionally, the initial setup was easy.

**What do you dislike about SAP Business Network?**

All good

**What problems is SAP Business Network solving and how is that benefiting you?**

I use SAP Business Network for customer calls and it makes finding information easier.


## SAP Business Network Discussions
  - [What is Ariba Network used for?](https://www.g2.com/discussions/what-is-ariba-network-used-for)
  - [Material the SAP AIN](https://www.g2.com/discussions/material-the-sap-ain) - 1 upvote

- [View SAP Business Network pricing details and edition comparison](https://www.g2.com/products/sap-business-network/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-24+07%3A11%3A14+-0500&secure%5Bsession_id%5D=d10366ec-d9fa-4620-8861-803f5b61e4a8&secure%5Btoken%5D=b38674baa6d63e4c1c95c2006e45c2a686e12c9b805bafda70318a83dea1f875&format=llm_user)
## SAP Business Network Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [AutoDS all-in-one dropshipping platform](https://www.g2.com/products/autods-all-in-one-dropshipping-platform/reviews)
  - [EDI for SAP S/4HANA](https://www.g2.com/products/edi-for-sap-s-4hana/reviews)
  - [SAP Analytics Cloud](https://www.g2.com/products/sap-analytics-cloud/reviews)
  - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews)
  - [Visa Click to Pay](https://www.g2.com/products/visa-click-to-pay/reviews)
  - [Visa Direct](https://www.g2.com/products/visa-direct/reviews)
  - [ZaZaChat](https://www.g2.com/products/zazachat/reviews)

## SAP Business Network Features
**Analytics**
- Forecasting - Supply Chain Planning
- Asset Tracking - Supply Chain Planning
- Data Collection - Supply Chain Planning
- Business Reporting - Supply Chain Planning

**Carrier Management**
- Carrier Information
- Evaluation
- Performance

**Monitoring**
- Use
- Reliability
- Risk

**Visibility**
- Compliance
- Search
- Temperature Alerts
- Shipment Tracking
- Order-Level Visibility
- ETA
- Geofencing

**Supplier Collaboration -  Supply Chain Business Networks**
- Onboarding
- Order Tracking
- Quotes
- Performance Analysis

**Warehouse Management **
- Sales and Operations Planning - Supply Chain Planning
- Production Planning - Supply Chain Planning
- Workforce Management - Supply Chain Planning
- Process Automation - Supply Chain Planning

**Delivery**
- Flows
- Alerts
- Inventory
- Modes

**Freight Modes**
- Definitions
- Pricing
- Selection

**Analytics**
- Dashboards
- Performance
- Forecasting

**Customer Management**
- Customer Portal
- Quotes
- Documents

**Agentic AI -  Asset Performance Management**
- Proactive Assistance
- Decision Making

**Workflow Automation**
- Rating
- Dispatch and Tender
- Invoice Management
- Digital Document Reconciliation

**Network Management**
- Geographic Optionality
- Automated Onboarding

**Performance**
- Financial Analytics
- KPIs
- Benchmarking

**Platform**
- Data quality
- Languages
- Configurable Notifications

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