# Top 10 Sangoma Unified Communications Platform Alternatives & Competitors **Average Rating:** 4.2/5 **Total Number of Reviews:** 252 Research alternative solutions to Sangoma Unified Communications Platform on G2, with real user reviews on competing tools. VoIP Providers is a widely used technology, and many people are seeking high quality, reliable software solutions with software pairing, video calls, and instant messaging. Other important factors to consider when researching alternatives to Sangoma Unified Communications Platform include phone calls and customer service. The best overall Sangoma Unified Communications Platform alternative is RingEX. Other similar apps like Sangoma Unified Communications Platform are GoTo Connect, Dialpad Connect, Vonage Business Communications, and Nextiva. Sangoma Unified Communications Platform alternatives can be found in [VoIP Providers](https://www.g2.com/categories/voip-providers) but may also be in [Contact Center Software](https://www.g2.com/categories/contact-center) or [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms). ## Best Paid & Free Alternatives to Sangoma Unified Communications Platform - [RingEX](https://www.g2.com/products/ringex/reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) - [Webex Calling](https://www.g2.com/products/webex-calling/reviews) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) ## Top 10 Alternatives to Sangoma Unified Communications Platform Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Sangoma Unified Communications Platform stacks up to the competition, check reviews from current & previous users in industries like Hospital & Health Care, Insurance, and Computer Software, and find the best product for your business. ### 1. [RingEX](https://www.g2.com/products/ringex/reviews) By RingCentral **Average Rating:** 4.2/5 **Total Reviews:** 1,408 AI-powered communications that redefines customer engagement for modern teams. Reviewers say compared to Sangoma Unified Communications Platform, RingEX is: - More expensive - Easier to set up - More usable Categories in common with Sangoma Unified Communications Platform: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Sangoma Unified Communications Platform vs RingEX](https://www.g2.com/compare/ringex-vs-sangoma-unified-communications-platform) **Compare RingEX with other alternatives:** - [RingEX vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-ringex) - [RingEX vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-ringex) - [RingEX vs Vonage Business Communications](https://www.g2.com/compare/ringex-vs-vonage-business-communications) - [RingEX vs Nextiva](https://www.g2.com/compare/nextiva-vs-ringex) - [RingEX vs 3CX](https://www.g2.com/compare/3cx-vs-ringex) - [RingEX vs Aircall](https://www.g2.com/compare/aircall-vs-ringex) - [RingEX vs Intermedia Unite](https://www.g2.com/compare/intermedia-unite-vs-ringex) - [RingEX vs Webex Calling](https://www.g2.com/compare/ringex-vs-webex-calling) - [RingEX vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-ringex) ### 2. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) By GoTo **Average Rating:** 4.4/5 **Total Reviews:** 1,415 GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service Reviewers say compared to Sangoma Unified Communications Platform, GoTo Connect is: - Easier to set up - More usable - Easier to do business with Categories in common with Sangoma Unified Communications Platform: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Sangoma Unified Communications Platform vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-sangoma-unified-communications-platform) **Compare GoTo Connect with other alternatives:** - [GoTo Connect vs RingEX](https://www.g2.com/compare/goto-connect-vs-ringex) - [GoTo Connect vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-goto-connect) - [GoTo Connect vs Vonage Business Communications](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications) - [GoTo Connect vs Nextiva](https://www.g2.com/compare/goto-connect-vs-nextiva) - [GoTo Connect vs 3CX](https://www.g2.com/compare/3cx-vs-goto-connect) - [GoTo Connect vs Aircall](https://www.g2.com/compare/aircall-vs-goto-connect) - [GoTo Connect vs Intermedia Unite](https://www.g2.com/compare/goto-connect-vs-intermedia-unite) - [GoTo Connect vs Webex Calling](https://www.g2.com/compare/goto-connect-vs-webex-calling) - [GoTo Connect vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-goto-connect) ### 3. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) By Dialpad **Average Rating:** 4.4/5 **Total Reviews:** 4,196 Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Reviewers say compared to Sangoma Unified Communications Platform, Dialpad Connect is: - Easier to set up - More usable - Easier to admin Categories in common with Sangoma Unified Communications Platform: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Sangoma Unified Communications Platform vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-sangoma-unified-communications-platform) **Compare Dialpad Connect with other alternatives:** - [Dialpad Connect vs RingEX](https://www.g2.com/compare/dialpad-connect-vs-ringex) - [Dialpad Connect vs GoTo Connect](https://www.g2.com/compare/dialpad-connect-vs-goto-connect) - [Dialpad Connect vs Vonage Business Communications](https://www.g2.com/compare/dialpad-connect-vs-vonage-business-communications) - [Dialpad Connect vs Nextiva](https://www.g2.com/compare/dialpad-connect-vs-nextiva) - [Dialpad Connect vs 3CX](https://www.g2.com/compare/3cx-vs-dialpad-connect) - [Dialpad Connect vs Aircall](https://www.g2.com/compare/aircall-vs-dialpad-connect) - [Dialpad Connect vs Intermedia Unite](https://www.g2.com/compare/dialpad-connect-vs-intermedia-unite) - [Dialpad Connect vs Webex Calling](https://www.g2.com/compare/dialpad-connect-vs-webex-calling) - [Dialpad Connect vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-dialpad-connect) ### 4. [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) By Vonage **Average Rating:** 4.3/5 **Total Reviews:** 504 Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice. Reviewers say compared to Sangoma Unified Communications Platform, Vonage Business Communications is: - Easier to set up - More usable - Easier to admin Categories in common with Sangoma Unified Communications Platform: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Sangoma Unified Communications Platform vs Vonage Business Communications](https://www.g2.com/compare/sangoma-unified-communications-platform-vs-vonage-business-communications) **Compare Vonage Business Communications with other alternatives:** - [Vonage Business Communications vs RingEX](https://www.g2.com/compare/ringex-vs-vonage-business-communications) - [Vonage Business Communications vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications) - [Vonage Business Communications vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-vonage-business-communications) - [Vonage Business Communications vs Nextiva](https://www.g2.com/compare/nextiva-vs-vonage-business-communications) - [Vonage Business Communications vs 3CX](https://www.g2.com/compare/3cx-vs-vonage-business-communications) - [Vonage Business Communications vs Aircall](https://www.g2.com/compare/aircall-vs-vonage-business-communications) - [Vonage Business Communications vs Intermedia Unite](https://www.g2.com/compare/intermedia-unite-vs-vonage-business-communications) - [Vonage Business Communications vs Webex Calling](https://www.g2.com/compare/vonage-business-communications-vs-webex-calling) - [Vonage Business Communications vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-vonage-business-communications) ### 5. [Nextiva](https://www.g2.com/products/nextiva/reviews) By Nextiva **Average Rating:** 4.5/5 **Total Reviews:** 3,584 The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere. Reviewers say compared to Sangoma Unified Communications Platform, Nextiva is: - More expensive - Better at support - Easier to set up Categories in common with Sangoma Unified Communications Platform: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Sangoma Unified Communications Platform vs Nextiva](https://www.g2.com/compare/nextiva-vs-sangoma-unified-communications-platform) **Compare Nextiva with other alternatives:** - [Nextiva vs RingEX](https://www.g2.com/compare/nextiva-vs-ringex) - [Nextiva vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-nextiva) - [Nextiva vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-nextiva) - [Nextiva vs Vonage Business Communications](https://www.g2.com/compare/nextiva-vs-vonage-business-communications) - [Nextiva vs 3CX](https://www.g2.com/compare/3cx-vs-nextiva) - [Nextiva vs Aircall](https://www.g2.com/compare/aircall-vs-nextiva) - [Nextiva vs Intermedia Unite](https://www.g2.com/compare/intermedia-unite-vs-nextiva) - [Nextiva vs Webex Calling](https://www.g2.com/compare/nextiva-vs-webex-calling) - [Nextiva vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-nextiva) ### 6. [3CX](https://www.g2.com/products/3cx/reviews) By 3CX **Average Rating:** 4.4/5 **Total Reviews:** 547 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. Reviewers say compared to Sangoma Unified Communications Platform, 3CX is: - Easier to set up - More usable - Easier to admin Categories in common with Sangoma Unified Communications Platform: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Sangoma Unified Communications Platform vs 3CX](https://www.g2.com/compare/3cx-vs-sangoma-unified-communications-platform) **Compare 3CX with other alternatives:** - [3CX vs RingEX](https://www.g2.com/compare/3cx-vs-ringex) - [3CX vs GoTo Connect](https://www.g2.com/compare/3cx-vs-goto-connect) - [3CX vs Dialpad Connect](https://www.g2.com/compare/3cx-vs-dialpad-connect) - [3CX vs Vonage Business Communications](https://www.g2.com/compare/3cx-vs-vonage-business-communications) - [3CX vs Nextiva](https://www.g2.com/compare/3cx-vs-nextiva) - [3CX vs Aircall](https://www.g2.com/compare/3cx-vs-aircall) - [3CX vs Intermedia Unite](https://www.g2.com/compare/3cx-vs-intermedia-unite) - [3CX vs Webex Calling](https://www.g2.com/compare/3cx-vs-webex-calling) - [3CX vs 8x8 Work](https://www.g2.com/compare/3cx-vs-8x8-work) ### 7. [Aircall](https://www.g2.com/products/aircall/reviews) By Aircall **Average Rating:** 4.4/5 **Total Reviews:** 1,616 Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Reviewers say compared to Sangoma Unified Communications Platform, Aircall is: - Easier to set up - More usable - More expensive Categories in common with Sangoma Unified Communications Platform: [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Sangoma Unified Communications Platform vs Aircall](https://www.g2.com/compare/aircall-vs-sangoma-unified-communications-platform) **Compare Aircall with other alternatives:** - [Aircall vs RingEX](https://www.g2.com/compare/aircall-vs-ringex) - [Aircall vs GoTo Connect](https://www.g2.com/compare/aircall-vs-goto-connect) - [Aircall vs Dialpad Connect](https://www.g2.com/compare/aircall-vs-dialpad-connect) - [Aircall vs Vonage Business Communications](https://www.g2.com/compare/aircall-vs-vonage-business-communications) - [Aircall vs Nextiva](https://www.g2.com/compare/aircall-vs-nextiva) - [Aircall vs 3CX](https://www.g2.com/compare/3cx-vs-aircall) - [Aircall vs Intermedia Unite](https://www.g2.com/compare/aircall-vs-intermedia-unite) - [Aircall vs Webex Calling](https://www.g2.com/compare/aircall-vs-webex-calling) - [Aircall vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-aircall) ### 8. [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) By Intermedia **Average Rating:** 4.5/5 **Total Reviews:** 520 Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity. Reviewers say compared to Sangoma Unified Communications Platform, Intermedia Unite is: - Easier to set up - More usable - Easier to do business with Categories in common with Sangoma Unified Communications Platform: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Sangoma Unified Communications Platform vs Intermedia Unite](https://www.g2.com/compare/intermedia-unite-vs-sangoma-unified-communications-platform) **Compare Intermedia Unite with other alternatives:** - [Intermedia Unite vs RingEX](https://www.g2.com/compare/intermedia-unite-vs-ringex) - [Intermedia Unite vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-intermedia-unite) - [Intermedia Unite vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-intermedia-unite) - [Intermedia Unite vs Vonage Business Communications](https://www.g2.com/compare/intermedia-unite-vs-vonage-business-communications) - [Intermedia Unite vs Nextiva](https://www.g2.com/compare/intermedia-unite-vs-nextiva) - [Intermedia Unite vs 3CX](https://www.g2.com/compare/3cx-vs-intermedia-unite) - [Intermedia Unite vs Aircall](https://www.g2.com/compare/aircall-vs-intermedia-unite) - [Intermedia Unite vs Webex Calling](https://www.g2.com/compare/intermedia-unite-vs-webex-calling) - [Intermedia Unite vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-intermedia-unite) ### 9. [Webex Calling](https://www.g2.com/products/webex-calling/reviews) By Cisco **Average Rating:** 4.5/5 **Total Reviews:** 635 Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform. Reviewers say compared to Sangoma Unified Communications Platform, Webex Calling is: - More expensive - Easier to set up - More usable Categories in common with Sangoma Unified Communications Platform: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Sangoma Unified Communications Platform vs Webex Calling](https://www.g2.com/compare/sangoma-unified-communications-platform-vs-webex-calling) **Compare Webex Calling with other alternatives:** - [Webex Calling vs RingEX](https://www.g2.com/compare/ringex-vs-webex-calling) - [Webex Calling vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-webex-calling) - [Webex Calling vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-webex-calling) - [Webex Calling vs Vonage Business Communications](https://www.g2.com/compare/vonage-business-communications-vs-webex-calling) - [Webex Calling vs Nextiva](https://www.g2.com/compare/nextiva-vs-webex-calling) - [Webex Calling vs 3CX](https://www.g2.com/compare/3cx-vs-webex-calling) - [Webex Calling vs Aircall](https://www.g2.com/compare/aircall-vs-webex-calling) - [Webex Calling vs Intermedia Unite](https://www.g2.com/compare/intermedia-unite-vs-webex-calling) - [Webex Calling vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-webex-calling) ### 10. [8x8 Work](https://www.g2.com/products/8x8-work/reviews) By 8x8 **Average Rating:** 4.2/5 **Total Reviews:** 932 8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner. Reviewers say compared to Sangoma Unified Communications Platform, 8x8 Work is: - Easier to set up - More usable Categories in common with Sangoma Unified Communications Platform: [VoIP Providers](https://www.g2.com/categories/voip-providers), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Compare:** [Sangoma Unified Communications Platform vs 8x8 Work](https://www.g2.com/compare/8x8-work-vs-sangoma-unified-communications-platform) **Compare 8x8 Work with other alternatives:** - [8x8 Work vs RingEX](https://www.g2.com/compare/8x8-work-vs-ringex) - [8x8 Work vs GoTo Connect](https://www.g2.com/compare/8x8-work-vs-goto-connect) - [8x8 Work vs Dialpad Connect](https://www.g2.com/compare/8x8-work-vs-dialpad-connect) - [8x8 Work vs Vonage Business Communications](https://www.g2.com/compare/8x8-work-vs-vonage-business-communications) - [8x8 Work vs Nextiva](https://www.g2.com/compare/8x8-work-vs-nextiva) - [8x8 Work vs 3CX](https://www.g2.com/compare/3cx-vs-8x8-work) - [8x8 Work vs Aircall](https://www.g2.com/compare/8x8-work-vs-aircall) - [8x8 Work vs Intermedia Unite](https://www.g2.com/compare/8x8-work-vs-intermedia-unite) - [8x8 Work vs Webex Calling](https://www.g2.com/compare/8x8-work-vs-webex-calling) --- ## Sangoma Unified Communications Platform Alternatives FAQs ### What are the best alternatives to Sangoma Unified...? The best alternatives to Sangoma Unified Communications Platform include [RingEX](https://www.g2.com/products/ringex/reviews) (4.2/5 stars, 1371 reviews), [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) (4.4/5 stars, 1415 reviews), [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) (4.4/5 stars, 4168 reviews), [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) (4.3/5 stars, 501 reviews), [Nextiva](https://www.g2.com/products/nextiva/reviews) (4.5/5 stars, 3567 reviews), [3CX](https://www.g2.com/products/3cx/reviews) (4.4/5 stars, 546 reviews), [Aircall](https://www.g2.com/products/aircall/reviews) (4.4/5 stars, 1588 reviews), [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) (4.5/5 stars, 520 reviews), [Webex Calling](https://www.g2.com/products/webex-calling/reviews) (4.5/5 stars, 634 reviews), and [8x8 Work](https://www.g2.com/products/8x8-work/reviews) (4.2/5 stars, 926 reviews). These alternatives are recognized for higher usability, easier setup, and better administrative capabilities compared to Sangoma Unified Communications Platform. ### Which VoIP Providers tools do reviewers recommend instead of Sangoma Unified...? Reviewers recommend [RingEX](https://www.g2.com/products/ringex/reviews) for its AI-powered communications, seamless integrations, and ease of use with 195 mentions of ease of use and 124 mentions of customer support. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) is favored for its simple setup, scalability, and award-winning support with 127 mentions of ease of use and 46 mentions of customer support. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) is praised for its AI-driven call transcription and real-time insights, with 126 mentions of ease of use and 70 mentions of call management. [Nextiva](https://www.g2.com/products/nextiva/reviews) stands out for excellent customer support and reliability, with 127 mentions of customer support and 117 mentions of ease of use. [3CX](https://www.g2.com/products/3cx/reviews) is recommended for its cost-effectiveness, flexibility, and ease of setup, with 44 mentions of ease of use and 31 mentions of reliability. [Aircall](https://www.g2.com/products/aircall/reviews) is noted for its user-friendly interface, CRM integrations, and call recording features, with 228 mentions of ease of use and 91 mentions of easy integration. [Webex Calling](https://www.g2.com/products/webex-calling/reviews) receives praise for its seamless integration with meetings and messaging and reliable call quality, with 65 mentions of ease of use and 48 mentions of reliability. These providers offer enhanced usability, advanced AI features, and superior support, making them preferred choices over Sangoma Unified Communications Platform according to G2 user reviews. ### How does Sangoma Unified... compare to RingEX? According to G2 data, both [Sangoma Unified Communications Platform](https://www.g2.com/products/sangoma-unified-communications-platform/reviews) and [RingEX](https://www.g2.com/products/ringex/reviews) hold an equal average rating of 4.2 out of 5, with Sangoma having 252 reviews and RingEX 1,371 reviews, indicating a broader user base for RingEX. Sangoma scores higher in "Better at Support" (8.7 vs 8.0) and "Easier to Do Business With" (8.8 vs 8.3) by 0.7 and 0.5 points respectively, while RingEX leads slightly in "More Usable" (8.6 vs 8.5) and "Easier to Set Up" (8.2 vs 8.1) by 0.1 points each. Sangoma also excels in "Easier to Admin" (8.6 vs 8.3) by 0.3 points. Users praise Sangoma for its wide feature set, reliability, and customer support. RingEX is lauded for ease of use, extensive features including AI capabilities, and seamless integrations. Sangoma uniquely offers tenancy flexibility and voicemail to SMS, features not present in RingEX. Overall, RingEX's larger review volume and strong usability scores reflect its appeal for scalable, unified communication, while Sangoma's strengths lie in support and administrative ease. ### Why do users choose RingEX over Sangoma Unified...? Users choose [RingEX](https://www.g2.com/products/ringex/reviews) over Sangoma Unified Communications Platform primarily for its ease of use and seamless integration capabilities. With 195 mentions of ease of use and 124 mentions of customer support, RingEX is favored for its user-friendly interface and responsive support, facilitating quick onboarding and daily operations. The platform's AI features, such as automated call summaries and AI receptionist, enhance productivity and reduce manual workload. RingEX's ability to unify calls, messaging, video meetings, and fax into a single app simplifies communication workflows, which is highly valued by users managing remote or distributed teams. Additionally, RingEX's extensive integrations with CRMs like Salesforce and Microsoft Teams support streamlined business processes. The overall reliability and scalability, combined with a straightforward setup process, make RingEX a preferred choice for businesses seeking a comprehensive, modern UCaaS solution. The larger user base and volume of positive feedback on usability and support underscore RingEX's competitive advantage in user satisfaction and operational efficiency. ### What features do alternatives offer that Sangoma Unified... does not? Alternatives to Sangoma Unified Communications Platform offer advanced AI-powered features such as autonomous task execution and proactive assistance, which are not available in Sangoma Unified Communications Platform. ## Explore Articles - [What is the best remote desktop software for enterprise IT support?](https://www.g2.com/discussions/what-is-the-best-remote-desktop-software-for-enterprise-it-support) - [What is the most affordable video interviewing software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-video-interviewing-software-for-smbs) - [Best AI chatbot apps for small business](https://www.g2.com/discussions/what-are-the-best-ai-chatbot-apps-for-small-business) - [Best digital asset management software](https://www.g2.com/discussions/best-digital-asset-management-software-in-2025) - [Best ORM systems for reducing software project risks](https://www.g2.com/discussions/what-are-the-best-orm-systems-for-reducing-software-project-risks) - [Best AI assistants for meeting scheduling and follow-ups](https://www.g2.com/discussions/best-ai-assistants-for-meeting-scheduling-and-follow-ups) ## Spotlight Categories - [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm) - [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) - [Video Editing Software](https://www.g2.com/categories/video-editing)