--- title: Sandata Agency Management Reviews meta_title: 'Sandata Agency Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Sandata Agency Management works for a business like yours. aggregate_rating: rating_value: 2.3 review_count: 5 scale: '5' date_modified: '2026-04-12' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Sandata Agency Management Reviews **Vendor:** HHA eXchange **Category:** [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management) **Average Rating:** 2.3/5.0 **Total Reviews:** 5 ## About Sandata Agency Management The home care industry’s complete referral-to-cash software. Sandata Agency Management offers a robust HR and compliance module, authorization management, scheduling , electronic billing, automated cash application, payroll, and integrated Electronic Visit Verification™ (EVV™). ## Sandata Agency Management Reviews ### 1. Terrible service/product/customer service **Rating:** 0.0/5.0 stars **Reviewed by:** Valerie P. | President/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about Sandata Agency Management?** Nothing!!!!! It is a horrible software. They are the NC state aggregator, but the software often does not work. **What do you dislike about Sandata Agency Management?** Sandata is the state aggregator for NC home care industry. When employees clock in and out it does not register most of the time. The visits are not registered in the state platform-NC tracks. Therefore we are not paid. We pay our employees to service the clients, but because Sandata does not register these visits, NC tracks does not pay us after the visit has been completed. Today we scheduled a meeting with us, NC tracks, and Sandata. Sandata was aware of the meeting. Nobody showed up. **What problems is Sandata Agency Management solving and how is that benefiting you?** Sandata is NC state aggregator and tracks home care visits to NC tracks. Most of the visits do not show up in NC tracks and we are not paid. ### 2. Easy to use! **Rating:** 2.5/5.0 stars **Reviewed by:** Samantha D. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2018 **What do you like best about Sandata Agency Management?** I enjoy the ease of clocking and out and being able to manage multiple users at once **What do you dislike about Sandata Agency Management?** I don't like that it is one system and I can't manage all users. Meaning, some require a different portal to login. **What problems is Sandata Agency Management solving and how is that benefiting you?** Clocking in and out is a dream for our caregivers. It makes managing time so much easier. ### 3. Sandata is used to keep client appointments. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2018 **What do you like best about Sandata Agency Management?** Sandata keeps all of my client appointments organized and also reminds me when my next visit is. **What do you dislike about Sandata Agency Management?** I dislike how every time I exit the app it logs me out and I have to log back in each time I open Sandata. **What problems is Sandata Agency Management solving and how is that benefiting you?** I have solved clock in and clock out errors using this program. ### 4. It's very convenient and accurate to your daily duties. **Rating:** 4.0/5.0 stars **Reviewed by:** Joanna D. | Patient Care Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2017 **What do you like best about Sandata Agency Management?** All of your duties that you've done throughout the day can be recorded all at once with just the touch of a finger. **What do you dislike about Sandata Agency Management?** Sometimes there's a glitch in the system. And when that happens, a task that you have completed is not recorded. **What problems is Sandata Agency Management solving and how is that benefiting you?** I haven't noticed any. ### 5. Use it for work **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2016 **What do you like best about Sandata Agency Management?** nothing, this program is hard to use, not user friendly and really doesn't assist at all in our day to day work the program is horribly made and I would not recommend it to anyone **What do you dislike about Sandata Agency Management?** Everything, it is outdated, only able to be used in Internet explorer has almost a DOS feel to it. It is truly a horrible program and nothing at all makes it worth our while. We are forced to use it. Because our state adopted this as their new EVV program **Recommendations to others considering Sandata Agency Management:** I have no recommendations for this program. It is horrible, not user friendly and not at all what we need **What problems is Sandata Agency Management solving and how is that benefiting you?** The state has implemented this program and we are forced to use it. For EVV verification ## Sandata Agency Management Discussions - [What is Sandata Agency Management used for?](https://www.g2.com/discussions/what-is-sandata-agency-management-used-for) - [One number changes for another](https://www.g2.com/discussions/26601-one-number-changes-for-another) - 1 upvote - [View Sandata Agency Management pricing details and edition comparison](https://www.g2.com/products/sandata-agency-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+17%3A37%3A42+-0500&secure%5Bsession_id%5D=12efffcb-785a-4eb2-8714-bf8f605cb04f&secure%5Btoken%5D=cb9210edd508d0c4643869df3d64b12f761976a0297be7ac97cccb61a29a41b6&format=llm_user) ## Sandata Agency Management Features **Administrative** - Time Tracking and Scheduling - Agency Management - Mobile App - Data Exchange - EHR Integration **Value-Based Care** - Clinical Charting - Electronic Visit Verification (EVV) - Carer Coordination - Point of Care ## Top Sandata Agency Management Alternatives - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - 4.7/5.0 (231 reviews) - [Therap Services](https://www.g2.com/products/therap-services/reviews) - 4.6/5.0 (219 reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - 4.4/5.0 (140 reviews)