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Sanctions Check for Zendesk

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Easily find out about your clients' reputation with just a few clicks! It can be time-consuming to check if someone is under sanction, and you usually have to visit multiple websites and enter lots of information. But now, with the new Sanctions Check app for Zendesk Support, you can speed up this process. This app helps you show that your company is responsible and trustworthy. It also helps you comply with KYC (Know Your Customer) and AML (Anti Money Laundering) laws. Key Benefits: - Simplified Search: We make it easy for you by providing just two fields for entity or person search. All you need is a name! This saves you valuable time and allows you to focus more on customer support and sales activities. - Custom Blocklist: If you have a list of unwanted persons or organizations to avoid collaborating with, we've got you covered. Contact us, and we will add as many custom lists as you need to your existing ones. Rest assured, we guarantee the confidentiality of the information you provide. - Save Search Results: Keep track of recent agent activity, control the process, and avoid duplicate searches. You can also view the exact search date and the number of search results for each item. - Automations: To have all the necessary information right in the ticket, you can set up triggers to automatically create a private note with the search result after ticket creation. - Everything is in Zendesk: With Sanctions Check for Zendesk, you can seamlessly combine customer support activities with advanced searches in the OFAC and OFSI sanction lists. No more switching between tools or tabs. Everything is conveniently integrated within Zendesk.

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