Damanpreet S.
DS
Damanpreet S.
Associate
Mid-Market (51-1000 emp.)
"Easy Event Alerts and Asset Tracking for Safer Fleet Performance"
5/5
What do you like best about Samsara?

I work in safety department so i can easily get notified any events like crashing harsh braking so we can prevent accidents. We can easily track our assests like trucks and trailers. Its very easy to see our trucks and drivers performance too. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Sometimes when we work samsara starts to lag this is the only problem i face otherwise everything is very good Review collected by and hosted on G2.com.

MS
manpreet s.
safety manager
Mid-Market (51-1000 emp.)
"Reliable, Easy-to-Use Fleet Management with Strong Support"
5/5
What do you like best about Samsara?

We have been using Samsara for our fleet operations and the service has been excellent. The system is very reliable and easy to use, especially for GPS tracking, ELD compliance, and real-time vehicle monitoring.

The dashboard is user-friendly and helps us manage our trucks efficiently. It has improved our safety reporting and reduced downtime by allowing quick response to vehicle issues.

Customer support has also been responsive and helpful whenever we needed assistance.

Overall, Samsara is a great solution for fleet management, and we are very satisfied with its performance Review collected by and hosted on G2.com.

What do you dislike about Samsara?

We have been using Samsara for fleet management, and overall it is a strong and reliable system for GPS tracking, ELD compliance, and real-time vehicle monitoring.

It is easy to use, the dashboard is well designed, and it helps improve safety tracking and operational efficiency. The support team is also generally responsive.

However, there are a few downsides. The cost can be on the higher side, especially for small or mid-size fleets. Some features also require additional add-ons, which increases the overall price. At times, the system can feel dependent on stable internet connectivity, and minor delays in updates may occur. Review collected by and hosted on G2.com.

CS
CHIP S.
Field Supervisor
Mid-Market (51-1000 emp.)
"Great Fleet Visibility, but Slow Video Retrieval and Overly Sensitive Alerts"
3.5/5
What do you like best about Samsara?

I like being able to immediately see what’s going on with our fleet at a moment’s notice. The cameras are hardwired, which helps prevent employees from unplugging them or tampering with them. I also appreciate the remote access to video footage, so I don’t have to physically pull a memory card to review it.

I don't know how this survey is calculating the star review, but it is showing as a 3 out of 5. I would actually put it at a 4 or 4.5 out of 5 stars. It is a really good product despite some of the minor flaws that I personally have experienced which would not be necessarily true for others. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Sometimes it takes far too long for a video file to be retrieved after I request it. There have been times when I request a series of videos and, even 8 hours later, it still hasn’t connected to the camera to start the upload. For time-sensitive situations, that delay is really frustrating. The audio alerts are also pretty overbearing. I understand this is a feature controlled by our administration, but I still think the sensors for things like harsh braking, lane departure, and railroad crossing violations need a lot of work, because they seem to trigger for no reason. Lastly, some of our cameras do not have the ability to live-look in despite the fact we calibrate all of our fleet to the same standard protocols, why are some able to and others don't give me that option? Review collected by and hosted on G2.com.

Nathan S.
NS
Nathan S.
Network Administrator
Mid-Market (51-1000 emp.)
"Samsara Makes our Drivers Better!"
4.5/5
What do you like best about Samsara?

We were on the fence for years on whether or not to implement a safety product such as Samsara, however, we needed a better way to control our drivers and the vehicles out on the road. We implemented Samsara and have not regretted it one bit. Its a great product with great customer service. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

I see a lot of development for the platform in the future, I wish the licensing were a little more inclusive of everything to just make it an all encompassing platform. The cost is really at the top end of the market and then the add ons really make it unfeasible. Review collected by and hosted on G2.com.

Hayle S.
HS
Hayle S.
Call Counselor/Member Services
Mid-Market (51-1000 emp.)
"One-Stop Shop for Real-Time Fleet Management"
4.5/5
What do you like best about Samsara?

The program allows for real time tracking abilities for fleet management. When set up thoroughly, all vehicle information is accessible in on place including maintenance needs and error codes. Driver HOS logs are easy to review and manage. I like that the program offers a one stop shop for fleet daily management. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

There are instances where the location is not entirely accurate presenting challenges in locating equipment in real time such as trailers. They ping location in intervals as opposed to the entire journey. Review collected by and hosted on G2.com.

KJ
kurt j.
safety manager
Mid-Market (51-1000 emp.)
"Effortless Setup, Boosted Driver Safety"
5/5
What do you like best about Samsara?

I find Samsara overall easy to use. The good dashboard makes navigating easy, and the summary pages make it easy to identify problem drivers and reward good drivers. I can locate information quickly, which helps when coaching drivers or looking for trends. The initial setup of Samsara was very easy, and we saw immediate results, discovering some things we thought were good which were not. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Sometimes, it's hard to navigate new items. I wish there was better communication with Samsara when items roll out. Review collected by and hosted on G2.com.

AK
Avleen K.
Safety Coordinator
Small-Business (50 or fewer emp.)
"The Connected Fleet’s "Gold Standard": Innovation at a Premium."
5/5
What do you like best about Samsara?

amsara is the premier "all-in-one" platform for connected operations, blending a sleek, consumer-grade UI/UX with enterprise-level power. While it sits at a premium price point with rigid multi-year contracts, the ROI is driven by its best-in-class AI intelligence, which proactively prevents accidents and automates driver coaching.

The platform's performance is defined by real-time, second-by-second data, bolstered by an integration ecosystem that connects seamlessly with fuel cards, payroll, and TMS. Though the onboarding is high-touch and professional, the long-term value lies in its ability to consolidate fragmented data into a single, high-performance "brain" for your fleet. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Samsara is powerful but pricey, often locking users into rigid 3-year contracts. The high costs, "nagging" AI false positives, and hardware that becomes useless if you switch make it a frustrating choice for fleets seeking flexibility or budget-friendly options. Review collected by and hosted on G2.com.

Claudiu N.
CN
Claudiu N.
Financial Accountant
Small-Business (50 or fewer emp.)
"The Best Tool for Trucking Operations"
5/5
What do you like best about Samsara?

I use Samsara for stakeholder reporting and operational accounts payable accounting. I really like the accuracy and precision of the data it provides. The interactive map is great for seeing where our drivers are and accessing key data about our trucks. The data related to miles and fuel economy is always the most accurate in Samsara compared to other platforms like Fleet One. I think the new AI-powered tools have great potential, even though they're not fully operational yet. The initial setup was very easy. I believe it is by far the best tool for trucking operations available for carriers like us. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

The AI assistant has amazing potential for report building, but right now it struggles to do the tasks that I ask it to do. It seems to be a pretty outdated model and does not have great problem-solving skills compared to ChatGPT or Gemini. Review collected by and hosted on G2.com.

Trulyana N.
TN
Trulyana N.
Office Manager
Small-Business (50 or fewer emp.)
"Excellent Fleet Tracking and Safety Features"
5/5
What do you like best about Samsara?

What I like best about Samsara is the real-time GPS tracking and how much control it gives us over our fleet. We run multiple trucks daily, and being able to see where every vehicle is at any time has made a huge difference in how we operate.

The live tracking and alerts help us stay on schedule, reduce unnecessary drive time, and quickly adjust when things change. It’s cut down a lot of the guesswork and constant phone calls to techs asking where they’re at. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

It's disappointing that April is no longer our account manager. Review collected by and hosted on G2.com.

Gagan K.
GK
Gagan K.
Dispatch
Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Simple, Reliable Platform for Smarter Fleet Management"
5/5
What do you like best about Samsara?

What stands out most about Samsara is how easy it is to use—the UI is clean, intuitive, and doesn’t take long to learn. It integrates well with other tools, which makes workflows smoother. Performance is reliable, with real-time data that’s actually useful. Pricing can feel high upfront, but the ROI is clear through efficiency and visibility gains. Support and onboarding are solid, with helpful guidance when setting things up. The AI features add value by surfacing insights and helping with smarter decision-making. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

NothingSome parts of Samsara can feel expensive, especially for smaller teams. The reporting and customization options, while powerful, can be a bit limited or take time to configure exactly how you want. Occasionally, the platform can lag or have minor glitches. Integrations are good but not always seamless with every system. Support is generally helpful, but response times can vary. The AI insights are useful, but sometimes they feel basic rather than deeply actionable. Review collected by and hosted on G2.com.