User-friendly, with ongoing improvements. It gives me everything I need in an ELD, along with safety and preventive measures I can use to cut down on safety issues. Review collected by and hosted on G2.com.

One thing that would be nice is the ability to toggle between the driver’s daily log and the breadcrumb trail on the map. For example, if I have a driver using Personal Conveyance on his log, it would be helpful to switch to the map so I can see where he is, and also pull up the camera view. Review collected by and hosted on G2.com.

Samsara provides real-time visibility into your fleet and equipment, helping teams track assets, improve utilization, and reduce downtime. It also enhances accountability through GPS tracking, maintenance alerts, and delivery verification, making it easier to manage operations, improve customer service, and protect valuable equipment. Review collected by and hosted on G2.com.

Some users feel Samsara can be expensive, particularly when adding cameras, sensors, and other advanced features. Others mention that the amount of data and alerts can be overwhelming without proper setup and training. While most users value the visibility and insights it provides, maximizing its benefits often requires strong processes and consistent adoption by the team. Review collected by and hosted on G2.com.

We use it mostly for fleet management and drivers this is best in both we can track the assets on time and keeping records for maintenance and fuel management.

UI is easy to use as compared to other platforms also the Customer service is very good they are available and very helpful Review collected by and hosted on G2.com.

Pricing high and installation process of devices it’s time taking. AI not working properly in terms of report creation before publication we need to verify every time. And sometimes truck totally damaged in an accident getting video footage is hard Review collected by and hosted on G2.com.

I appreciate that Samsara provides security to our drivers and users with dash cams for our fleet. Samsara was very helpful during the RFQ process, being very timely in providing all the information we needed. They also provided specifics and helped us set up a demo to try the product, which was very beneficial for the company to understand how the product worked and verify it was the right purchase for our needs. The initial setup was very straightforward, just a matter of installing dash cams, and Samsara was timely and thorough in providing the necessary tools. It was very easy to get everything rolling, and everything ran smoothly without any hiccups. Review collected by and hosted on G2.com.

So far we haven't had any issues Review collected by and hosted on G2.com.

The simple, highly customizable dashboard that can be tailored to provide employees with the information pertaining to their specific responsibilities is great. The intuitive onboarding process got that information to those employees immediately when we went live. When we signed the agreement, our primary objective was knowing where key assets were physically located, Samsara gave us much more. Accounting loves not having to adjust cost allocations because they are making entries based on real-time data. Review collected by and hosted on G2.com.

I dislike the automated marketing emails that seem designed to look as though they were sent personally by my account manager. Review collected by and hosted on G2.com.

They are constantly updating and releasing new features, UI is user friendly and intuitive for the most part. The technology itself is powerful and works well. I work in Safety so i cannot speak on the technological integration aspect nor billing. The support can be lacking at times, sometimes follow up from Customer Support is slow or requires active pursuit from customer end. We had previous issues with Account Executives that didnt really do anything for us however we have since resolved that issue. AI seems to be ok for basic data requests, i have not used it beyond that capacity. Review collected by and hosted on G2.com.

Customer support can be lacking at times (i.e. keeps kicking the can down the road to someones else, poor follow up on issue resolution) and we have had bad experiences with past account executives. We have resolved the account rep issue at this point and are satisfied. Review collected by and hosted on G2.com.

I find Samsara's cameras essential for safety, helping us maintain a strong safety program. The platform is great at ensuring our drivers follow traffic rules and watch their speed. It's particularly useful for our drivers to get load assignments directly through the Samsara app, without needing their phones. That convenience is a huge plus. Samsara is very easy for our company to use, and it's straightforward for the drivers too. They're able to log in easily, select their trucks, and receive load offerings throughout the day. I also appreciate the integration capability, like adding our ship's mobile app to the dashboard for daily paperwork submissions. Review collected by and hosted on G2.com.

I think their cameras can be updated. We've seen other companies that have better AI reading of license plates. Review collected by and hosted on G2.com.

I like the ability to not only monitor our drivers, but then to be able to coach or recognize them when needed. Safety is important to us, and Samsara is a great tool to help us. My Samsara team has been extremely helpful and have given me full support and guidance along the way, from onboarding to implementing new features. I use the AI assistant a ton, and it is very useful majority of the time. Review collected by and hosted on G2.com.

There are glitches/bugs more than I would expect. New features are great, but sometimes it seems like too much at once, or there isn't enough documentation/help for the new features to be able to figure them out. I have to use trial and error with a lot of things within Samsara on my own to figure things out. Review collected by and hosted on G2.com.

The platform is extremely user-friendly, and the dashboards make it simple to find the information I need quickly. I really appreciate the real-time tracking, clear reporting tools, and how everything updates instantly. It helps streamline communication, improve safety, and stay on top of productivity. Overall, it saves me time and makes managing the field so much more efficient. Review collected by and hosted on G2.com.

Occasionally the system can lag or take a moment to refresh data, which slows things down. None of these are major issues, but improving customization and speed would make the platform even better. Review collected by and hosted on G2.com.

What I like most is that I can quickly review the compliance of Service Hours and detect opportunities for improvement before they become a problem. Review collected by and hosted on G2.com.

There are some aspects that could be improved in the management of DVIR. Sometimes, an operator reports several defects in a single inspection and, even though only some of them are repaired, the system may show the DVIR as closed. Only by opening the report is it possible to realize that there are still pending observations. Review collected by and hosted on G2.com.