MM
Marilou M.
Director
Small-Business (50 or fewer emp.)
"Samsara: Essential Fleet Management - Intuitive Real-Time Tracking & Safety Features"
5/5
What do you like best about Samsara?

Samsara has become an essential tool in our daily operations for managing drivers and fleet performance. The real-time GPS tracking allows us to quickly locate vehicles and improve dispatch visibility. What stands out most is how easy the platform is to use — the interface is intuitive, clean, and makes important data easy to access.

I also highly value the driver safety features. The driving behavior data (speeding, rolling stops, harsh braking, following distance, etc.) gives us objective information to coach drivers and improve road safety. One of the most valuable features is the event video footage, which provides clear visual evidence during safety or compliance discussions. This makes coaching conversations much more factual and productive.

The reporting tools are also very useful for monitoring both individual and overall fleet performance. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Overall, I am very satisfied with the platform and do not have any major concerns for my current use case. At this time, I do not see any critical areas needing improvement. Review collected by and hosted on G2.com.

Marissa R.
MR
Marissa R.
operations lead
Mid-Market (51-1000 emp.)
"Samsara Makes Route and Driver Management Easy with Real-Time Visibility"
5/5
What do you like best about Samsara?

what i like best about samsara is how easy it is to use and how much visibility it gives into daily operations. The real time tracking, reporting, and communication tools help improve efficiency, accountability and overall workflow. It has made managing routes, drivers and performance much more organized and convenient Review collected by and hosted on G2.com.

What do you dislike about Samsara?

One downside of samsara is that some features can feel overly sensitive or generate alerts that are not always accurate, which can become frustrating over time. the system can also take some time to fully learn and navigate, especially for new users. However, overall, it is still a very useful platform for improving operations and tracking performance Review collected by and hosted on G2.com.

Danielle H.
DH
Danielle H.
Logistics Specialist
Mid-Market (51-1000 emp.)
"Effortless Fleet Compliance with Samsara"
5/5
What do you like best about Samsara?

I really appreciate the ease of use of Samsara. It's easy to navigate and use, which is great. The ever-evolving changes they make are also something I've come to value. Things like setting up cameras and trucks, tracking our trucks, and monitoring driver behaviors are all aspects I find useful. I also appreciate that it helps solve driver issues, HOS issues, accident visibility, and driver behavior issues. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

The routing side still needs a lot of work. Also, I'm not fully satisfied with the AI and safety inbox as it isn't the best, and it's improving daily. Review collected by and hosted on G2.com.

Samuel C.
SC
Samuel C.
Fleet Coordinator
Mid-Market (51-1000 emp.)
"Streamlined Fleet Management with Samsara"
4.5/5
What do you like best about Samsara?

I like how user-friendly Samsara is. The dashboard is really easy to navigate, especially when I'm setting up new users. It's simple to explain to them how to utilize it and navigate the website without any confusion, making it a very streamlined process. This user-friendliness allows more people to use the Samsara dashboard, creating a platform for multiple managers in the fleet to take accountability for their areas. It removes excuses and workarounds that people might provide when managing their own fleet areas. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

The most recent thing was the Samsara mobile phone, but that has since been updated and is a lot more useful. A big concern for us was also the ability to retrieve footage. If it could have more battery life to retrieve footage at any time instead of just the thirty-hour recording period, that would be a big thing for us as well. Review collected by and hosted on G2.com.

SP
Spencer P.
Dispatcher II
Mid-Market (51-1000 emp.)
"Indispensable Real-Time Fleet Visibility with Seamless CRM and Dispatch Integrations"
4.5/5
What do you like best about Samsara?

The ability to see the real time location, drive path, and details for each driver is absolutely essential for our business. Although we use other fleet management systems, Samsara remains our go to for understanding where trucks are located in real time. It integrates seamlessly with our CRM and dispatch software. For us, it's practically indispensable. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Sometimes the key functions are nested within other areas that are non-intuitive. As a somewhat new user, I really wish I could just search a list of all the functions. Yes, there is a search bar, but I wish that there was a long list somewhere of all the functions and operations listed alphabetically. I would love for that list to have a short description of each function, how it is intended to work, and where it is located in the logical menu flow. Sometimes, the design and layout just do not match our use case or my personal thought process, so finding that one specific command, even when I know what its called, can be difficult. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Lots of data, few ways to present it"
5/5
What do you like best about Samsara?

Samsara remains one of, if not the best, tracking companies for monitoring and gathering evidence in all kinds of circumstances, from the moment you want to view the dashcam to the event history or actuator application. Every movement is recorded. The integration with third-party software is also a plus, as anyone can do it. From my point of view, it offers so much information that it becomes difficult to present it all. As for the new equipment it offers, like the AT11, it's a very discreet way to secure valuable assets and/or as a backup in case the main GPS disconnects. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

I think that primarily the area of opportunity they have is still the way to visualize the reports, to have the option of predefined templates and to be more visual and appealing, with the most relevant sections without overwhelming them with information. Review collected by and hosted on G2.com.

Verified User in International Trade and Development
UI
Verified User in International Trade and Development
Mid-Market (51-1000 emp.)
"Samsara: Visibility, control, and efficiency in a single platform."
4.5/5
What do you like best about Samsara?

Our experience with Samsara has been very positive. From the first day, the platform stood out for its intuitive and modern UI/UX, which allowed users to adapt quickly without the need for extensive training. The navigation is clear, the information is well organized, and the tools are easy to use on a daily basis.

Regarding integrations, Samsara offers great flexibility to connect with other systems and business processes, facilitating the centralization of information and improving operational efficiency.

The platform's performance has been outstanding. Information is updated quickly and reliably, allowing for near real-time visibility of operations and more agile decision-making.

From a price and return on investment (ROI) perspective, we consider that Samsara provides significant value. Improvements in productivity, visibility, and operational control help justify the investment and generate tangible benefits for the organization.

The support and onboarding team has demonstrated a high level of professionalism. The implementation process was orderly and efficient, and the subsequent support has been timely and focused on resolving any questions or needs.

Finally, the artificial intelligence and smart analytics capabilities provide additional value by allowing the identification of trends, generating actionable information, and proactively optimizing processes.

In general, Samsara is a robust, easy-to-use solution with an excellent combination of technology, support, and business value. Its focus on innovation and continuous improvement makes it a highly recommendable platform. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

What we like least about Samsara is that some advanced configurations and reports could offer greater customization flexibility. Additionally, the cost can be high for certain budgets, although the value and functionalities it offers compensate for the investment. Review collected by and hosted on G2.com.

Dhruv K.
DK
Dhruv K.
Senior Associate
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"All-in-One Fleet Dashboard That Keeps Everything in One Place"
4.5/5
What do you like best about Samsara?

Samsara brings together GPS tracking, dash cams, driver behavior, fuel usage, and maintenance into one dashboard. This way, you don’t have to switch between apps to see what’s happening with your fleet. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

One downside of Samsara is that it can become quite costly when you need to add and integrate additional features and hardware. Some parts of the system can also feel overly complicated, and at times it seems like the system does too much driver monitoring. In addition, generating certain reports may require extra configuration before everything works the way you want.The platform possesses a wide range of functionalities, but few organizations utilize all of them Review collected by and hosted on G2.com.

Gabriel P.
GP
Gabriel P.
Inside Sales Representative
Mid-Market (51-1000 emp.)
"Clean UI, Real-Time Driver Tracking That Makes Dispatching Easier"
5/5
What do you like best about Samsara?

I’m only involved on the operations side, so the experience I can speak to is mainly the UI, overall performance, and how well it integrates with my drivers. The interface is clean and straightforward, and I still seem to discover a new feature whenever I click around. I can track my drivers easily in real time, which genuinely makes my job easier. My drivers also like how simple it is to log in and out of their app. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

In my experience, there really haven’t been any downsides. I’m just a dispatcher, so I only have a limited view of Samsara’s full potential. Review collected by and hosted on G2.com.

MK
Mohin K.
Dispatch manager
Mid-Market (51-1000 emp.)
"Easy-to-Use Truck Tracking"
3.5/5
What do you like best about Samsara?

What i like best about Samsara is how easy it is to use.

The tracking is pretty accurate and i can see where the trucks are without wasting too much time. It helps alot with planning and updates. Sometimes it can be little slow but overall it makes the job easier and saves us time everyday. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Sometimes the app gets slow or takes time to refresh specially when i need quick updates. Also few features feels like they need more clicks than necessary.

It works good most of the time but there is still room for improvement. Review collected by and hosted on G2.com.