Samsara
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Samsara
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4.6 out of 5 stars
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Samsara Reviews & Product Details - Page 24

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Samsara Overview

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What is Samsara?

Samsara simplifies physical operations by bringing all your people, equipment, systems, and sites onto one open platform. With the world's largest Connected Operations dataset, we deliver more accurate insights to help you make smarter decisions. Whether you’re managing fleets or optimizing work sites, you’ll get recommendations you can trust and features that keep you ahead. From small fleets to major enterprises, our solutions serve organizations across transportation, construction, manufacturing, and logistics. Our platform is secure, easy to deploy, grows with your business, and connects easily with your existing tools. With ongoing innovation backed by over $1B in research and more than 150 patents, Samsara is your partner for long-term success.

Samsara Details
Product Website
Discussions
Samsara Community
Languages Supported
Czech, German, English, French, Italian, Dutch, Polish, Portuguese, Romanian, Spanish
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Product Description

Samsara offers a single platform to manage your fleets, equipment, and sites. The data you collect across your operations with Samsara can also power other critical applications and workflows through our growing list of integrations. As the pioneer of the Connected Operations™ Cloud, organizations can use Internet of Things (IoT) data to develop actionable insights and improve their operations.

Seller Details
Seller
Samsara
Company Website
Year Founded
2015
HQ Location
San Francisco, US
Twitter
@Samsara
4,211 Twitter followers
LinkedIn® Page
www.linkedin.com
4,332 employees on LinkedIn®
Ownership
NYSE: IOT
Description

Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

Hannah M.
HM
Overview Provided by:
Hannah Maslar

Recent Samsara Reviews

Andre A.
AA
Andre A.Mid-Market (51-1000 emp.)
4.5 out of 5
"Location tracking with GIS integration and advanced AI tools proved Samsara to be Best-in-Class"
Samsara presented easy-to-use interface, advanced AI tools, precise GPS location accuracy, and seamless API integration with ESRI GIS. The integrat...
Read more
Juan Manuel R.
JR
Juan Manuel R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Samsara me ha ayudado a prevenir fallas por falta de mantenimiento y organizar de manera efectiva"
Las alertas por falla y los calendarios de mantenimiento
Read more
Gursharan G.
GG
Gursharan G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Straight and easy to use."
Covers all the parameters and essentials needed in Trucking industry.
Read more
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9 people requested security information

Samsara Media

Samsara Demo - Samsara Dashboard
Track and manage equipment, trailers, and other assets
Samsara Demo - Reporting Features
Turn real-time data into actionable insights and reports
Samsara Demo - AI Dash Cams
Capture high-definition video of critical events
Samsara Demo - Dash Cam Footage
Access video evidence in the moments that matter
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1,139 Samsara Reviews

4.6 out of 5
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1,139 Samsara Reviews
4.6 out of 5
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4.6 out of 5
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Samsara Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SamsaraQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Michael B.
MB
Service Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

Live view of where are truck is located. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

I would like a better way to schedule deliveries and share a calendar with admins to schedule those deliveries. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

I would not clasify tracking our delivery truck as a problem but that is what we use it for. Review collected by and hosted on G2.com.

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LF
Dispatch
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

I enjoy the ease of using the app for all of my dispatching needs Review collected by and hosted on G2.com.

What do you dislike about Samsara?

I wish the app could do as much as the web based offering Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Viewing my assets in real time Review collected by and hosted on G2.com.

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Heath W.
HW
Fleet Supervisor
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

That it is very easy to use nothing complicated at all Review collected by and hosted on G2.com.

What do you dislike about Samsara?

wish I could watch my drivers live insted of taking snapshots Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

We are able to cut down on driver mistakes and member accident complaints Review collected by and hosted on G2.com.

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RB
Dispatcher
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

When you have a problem they are very quick to get you to the right person to get it solved. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

I haven't found anything I dislike. Gret product Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Everything is at our fingertips Review collected by and hosted on G2.com.

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Verified User in Construction
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

Knowing where my fleet is.

Maintenance tracking for my power equipment.

ELD is very easy to use and intuitive for drivers. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Not being able to have live tracking on non-power equipment without live power as our last tracking program did.

For tracking equipment in and out of a geofenced area, not being able to have specialized reports without using Alerts that all get grouped together. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Not having to rely on drivers for maintenance with our power equipment.

Being able to keep track of equipment. Review collected by and hosted on G2.com.

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Response from Kelly Diamond of Samsara
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Hi there! Thank you for bringing this issue to our attention. We’d like to get this issue resolved for you as soon as possible. Please share your experience at samsara.com/help or 415-329-6900 and someone on our team will be in touch. Thanks for being a valued customer.

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CM
Warehouse Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Samsara?

I love how every thing is separated as far as safety, compliance, etc. It's very easy to use and fairly simple. The notifications to my email help a lot keeping up with things and it's something I use every single day. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

I don't really have anything to dislike about Samsara. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Tracking of my trucks when asked by customers on ETA's. It allows me to keep up with fuel levels and the surveillance to ensure the safety of my drivers and others. Review collected by and hosted on G2.com.

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Jordan R.
JR
Vice President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

The product is what they described, which sometimes is rare with software. Knoeledgeble staff, products work well and thier software is robust Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Some of the reporting is a bit cumbersome, it is there but not really intuitive. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Realtime tracking of our drivers, reliable location of assets Review collected by and hosted on G2.com.

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Brian O.
BO
Director of Fleet & Safety Operations.
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Samsara?

I like the ease of use and outstanding support. The AI cameras are super. Samsara offers excellent features and a great platform for both my drivers and for admin. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

My least likeable thing is not neccessarily about samsara specifically, but is more towards being impatient for improved AI tech when it comes to cameras recognizing seatbelt usage and mobile device usage from passengers and alerting it is the driver. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Driver safety is greatly aided with Samsara. Maintenance management makes the process much more efficient. Review collected by and hosted on G2.com.

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Will R.
WR
Safety manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

Live tracking, link share for location, IFTA reports, and fleet app, also easy for drivers to use Review collected by and hosted on G2.com.

What do you dislike about Samsara?

Customer support, it's hard to get someone on the phone, not like it used to be in the past. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Tracking, miles and fuel use information, maintenance reports etc. Review collected by and hosted on G2.com.

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Diana M.
DM
PARTS TECH, DRIVER, JACK OF ALL TRADES. (I USE SAMSARA IN THE OFFICE)
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Samsara?

I like all of it. Visually seeing where the equipment is helps immensely. The DVIR part of it helps to keep the trucks and trailers maintained in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Samsara?

For the most part it workd great! But, if the unit is not working it takes a long time to get it working because the mechanic was never trained on maintenance of the unit. Review collected by and hosted on G2.com.

What problems is Samsara solving and how is that benefiting you?

Tracking and maintaining equipment (trucks and trailers). Watching videos for employee compliance and accident problem solving. Review collected by and hosted on G2.com.

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Response from Kelly Diamond of Samsara
Editedit

Hi Diana, Thank you for sharing your feedback! We're so glad to hear about your experience with us. Your input is incredibly valuable and helps us refine our product and enhance the customer journey. If you have any additional feedback or need assistance in the future, don’t hesitate to reach out at (415) 329-6900—our team is always here to help. We truly appreciate your partnership and look forward to continuing to support you!

Kelly

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