296 Salesmsg Reviews
Overall Review Sentiment for Salesmsg
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How simple it is to talk to leads and customers. We use it to get data that improves our messaging, ads and offers Review collected by and hosted on G2.com.
I dislike getting charged for message credits that don't send. Review collected by and hosted on G2.com.
Accessing my text msgs from a computer and sharing a text inbox with others. Importing my client contact list and being able to text with just a name. Review collected by and hosted on G2.com.
I wish I could download it as an app on my desktop computer, rather than just a browser window. I wish voicemails were transcribed. Review collected by and hosted on G2.com.
It is easy to text your customers to keep them engaged and to connect with them if they are unresponsive. I really enjoy that you can create snippets of messages that you may commonly use. Review collected by and hosted on G2.com.
The hardest part of using Salesmsg is that we primarily use it with Hubspot. In Hubspot, you can only see the Salesmsgs on the contact level which makes it difficult to understand what communication has happened with a customer. Review collected by and hosted on G2.com.
Salesmsg is easy to integrate with our HubSpot CRM and the automation tools make it efficient to communicate with our customers. Review collected by and hosted on G2.com.
Would like an easier interface with my cell phone; but I just may not be using it correctly. Review collected by and hosted on G2.com.
Customer service is A+++ The product is awesome as well. Easy to use and always evolving for the better. Review collected by and hosted on G2.com.
No downsides. If they had to improve I would say adding more grouped contacts. Review collected by and hosted on G2.com.
Our sales communications funnel relies on a combination of automated outreach messages and reminders, and then manual responses once the conversation is engaged. This tool makes it very easy to integrate with Zapier and ActiveCampaign (seems like it works well with HubSpot too, but we don't use that) to make personalized automated messages possible, mixed with a user-friendly UX when you need to manually engage back and forth with a client. I also like that they are constantly adding new features, and clearly take the feedback and use-cases of their users to heart. Review collected by and hosted on G2.com.
Can be glitchy from time to time with the display showing messages that have already been closed out or messages from other inboxes that you supposedly have hidden away. But with the rate they improve and iterate, I'm sure this won't be an issue for too much longer. Review collected by and hosted on G2.com.
Tracking texts and the ability to tie an email to a text with relative ease. Review collected by and hosted on G2.com.
Nothing in particular. The app is a bit non-intuitive. I would like it to be a little bit easier/quicker to use. Review collected by and hosted on G2.com.
