Jay K.
JK
Jay K.
Marketing Manager
Mid-Market (51-1000 emp.)
"Intuitive Platform with Impressive AI Email Creation"
5/5
What do you like best about Salesloft?

The platform is intuitive and straightforward, making it quick to implement. I especially appreciate the feature that allows you to create emails using their AI, which is a great addition. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

There is a noticeable absence of a robust reporting tool that offers visually appealing designs. Review collected by and hosted on G2.com.

Logan M.
LM
Logan M.
Sales/Revenue Operations
"Highly Effective for Scalable Outreach"
4.5/5
What do you like best about Salesloft?

I use Salesloft for reporting and business development functions. I like the ease of mass outreach. Salesloft's ease of use and scalability really stand out to me. We can scale our outreach without adding headcount, which is fantastic. Their team has been great to work with, making the experience even better. The initial setup was easy, which was a big plus. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

I think the forecasting features in Salesloft could use improvement in terms of better accuracy. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Run far away"
0/5
What do you like best about Salesloft?

Basic sequencing tool. It's easy to stand up sequences but that is tablestakes in today's environment. It does the same thing it did ten years ago with very little innovation since then. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

Where to start. Their support is terrible, non responsive and not focused on solving the problem. They tell you what they can and can't support rather than trying to find a workaround or a solution for you.

When they got hacked and salesloft couldn't talk to salesforce for about two weeks, they basically said "tough - deal with it" instead of offering any sort of credits or refund. After they were hacked, we had to proactively reach out to our CSM to understand the implications rather than anything proactive from salesloft. They are actively getting boatraced in the market by more innovative tools that are focused on using AI at the top of funnel, rather than salesloft who is stuck in 2015. Review collected by and hosted on G2.com.

Steve L.
SL
Steve L.
Strategic Consultant
Automotive
Enterprise (> 1000 emp.)
"Streamlines Outreach with Seamless Salesforce Integration"
4/5
What do you like best about Salesloft?

I like using Salesloft for managing contacts and outreach cadences. Its integration with Salesforce is also a big plus for me, as it allows for advanced organization across multiple business units. It helps to streamline consistent outreach, which is really valuable. As a user, I found it easy to get set up. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

It generally works well but there have been downtime instances where it wasn't available. Review collected by and hosted on G2.com.

Márcio M.
MM
Márcio M.
Territory Manager - Northern Latin America, Central America and Caribbean
"Intuitive Interface and Easy Setup"
4.5/5
What do you like best about Salesloft?

I appreciate the interactive and user-friendly interface of Salesloft, which is almost playful, allowing me to perform tasks with fewer clicks and quickly find what I'm looking for. Additionally, I like how Salesloft allows automating some tasks, especially those related to emails, which greatly facilitates my daily work. Integrating Salesloft with other tools, such as Salesforce and Outlook, was very easy and almost intuitive, making the initial setup process very smooth. The ease of use and the seamless integration with other platforms like Salesforce and Outlook stand out as aspects I value in Salesloft. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

I have no comments Review collected by and hosted on G2.com.

Dylan C.
DC
Dylan C.
RevOps Lead
Enterprise (> 1000 emp.)
"Excellent Cadence Process, In-Depth Analytics, and Strong SalesLoft Support"
4/5
What do you like best about Salesloft?

Excellent process for cadences. The in depth analytics is great too. We also have excellent support from the SalesLoft team Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

The linkage for meetings isn't always the best from what we've experienced Review collected by and hosted on G2.com.

Miguel B.
MB
Miguel B.
Marketing Specialist
Mid-Market (51-1000 emp.)
"Outdated Interface Makes Workflow Management Tiring"
2/5
What do you like best about Salesloft?

What I like most is the ability to organize my workflow using cadences. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

The interface feels quite outdated, almost as if you're browsing a very old website overloaded with text. At times, this can become quite tiring. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great for ADR/SDR"
4.5/5
What do you like best about Salesloft?

I enjoyed the clean data and it is easy to.use and implement. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

The other options in the marketplace are buying there data. Why should I keep using it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Frequent Technical Issues and Support Gaps Undercut an Otherwise Easy-to-Use Tool"
2.5/5
What do you like best about Salesloft?

It’s easy to use, and the conversation intelligence features help a lot. I’ve also seen good results from the prospecting. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

It has technical issues very often. Also, in 2026 there was a massive breach with Drift. Review collected by and hosted on G2.com.

Keegan M.
KM
Keegan M.
Sales Development Representative
Mid-Market (51-1000 emp.)
"non responsive / lack customer centric approach to solving problems even the slightest time"
1.5/5
What do you like best about Salesloft?

it almost seemed like the simplicity or the lack of anything besides a sequencing tool that was very bulky, templates that were very hard to build, and a dialer that would have you calling an molasses like speed. When I initially started using Salesloft, the platform felt quite rudimentary in several key areas. Specifically, the process of setting up sales sequences was incredibly cumbersome and time-consuming, making it a frustrating experience. Furthermore, creating and customizing email templates proved to be a real nightmare due to its limited functionality and clunky interface. Lastly, I consistently encountered significant performance issues with the integrated dialer, as it was extremely slow and unreliable, hindering my ability to make calls efficiently. Review collected by and hosted on G2.com.

What do you dislike about Salesloft?

At the time, inability to effectively build lists and share routine sales process cross-collaboratively. Documentation and ability to guide, navigate, or pull other individuals on my team to instances or profiles that I wanted them to see, listen to a call, or review messaging. During that period, the primary challenges encompassed the inadequate functionality for constructing targeted lists and facilitating the cross-functional sharing of standardized sales procedures. Furthermore, the absence of comprehensive documentation and the difficulties associated with guiding, directing, or enabling team members to access specific instances, profiles, call recordings, or messaging significantly impacted our team's operational efficiency. Review collected by and hosted on G2.com.