Salesforce Service Cloud Pricing Overview
| Name | Price | Features |
|---|---|---|
| Starter Suite | Starting at $25.001 User Per Month | The simple CRM suite for marketing, sales, service, and commerce.
|
| Pro Suite | Starting at $100.001 User Per Month | The flexible CRM suite with even more marketing, sales, service, and commerce tools.
|
| Enterprise Edition | $165.001 User Per Month | The CRM for service with built-in trusted AI.
|
| Unlimited Edition | $330.001 User Per Month | The CRM for service with chat and 24/7 support.
|
| Einstein 1 Service Edition | The best of Salesforce for Service with trusted AI & Data.
|
Salesforce Service Cloud pricing & plans
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Salesforce Service Cloud Pricing Reviews
The sla and knowledge. Also the easy views for support team.
We have moved from Zendesk to Service cloud for two of our groups Review collected by and hosted on G2.com.
We need to buy license for Knowledge and it's expensive Review collected by and hosted on G2.com.
What I like best about Salesforce Service Cloud is its comprehensive suite of tools that enables efficient case management and customer support. The platform's flexibility and scalability allow it to adapt to various business needs, ensuring seamless integration with other systems. Additionally, the powerful automation features, like workflows and AI-driven recommendations, significantly improve response times and customer satisfaction. Review collected by and hosted on G2.com.
What I dislike about Salesforce Service Cloud is its complexity, which can require a steep learning curve, especially for new users. Customizations and configurations, while powerful, can sometimes be time-consuming and require advanced technical knowledge. Additionally, the cost can be prohibitive for smaller organizations, making it difficult to justify the investment. Review collected by and hosted on G2.com.
