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[Agentforce Sales (formerly Salesforce Sales Cloud) Discussions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") ![Reward for good Agentforce Sales (formerly Salesforce Sales Cloud) reviews](https://images.g2crowd.com/uploads/medal/image/1000420/608066fe861719818936c4c699f27df8.svg "Reward for good Agentforce Sales (formerly Salesforce Sales Cloud) reviews") ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ Agentforce Sales (formerly Salesforce Sales Cloud) ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) (25,865)4.4/5 Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless. Build Pipeline Faster with AI Agents: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelerate Productivity with Automation: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Drive Revenue on an Integrated Platform: Revenue Lifecycle Management and CPQ Sales Performance Management Partner Relationship Management Show More * * * ### 275 Discussions ### 363 Participants ### 57.0 Nps Score Already have Agentforce Sales (formerly Salesforce Sales Cloud)? ### All Agentforce Sales (formerly Salesforce Sales Cloud) Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") G2 Verified User in Information Technology and Services • over 12 years ago More Options - [ # Are there additional fees for mixing editions in Salesforce? ](/discussions/are-there-additional-fees-for-mixing-editions-in-salesforce) Is it true that I cannot mix editions so that if I go to the 6th user my price jumps 250%+ for all my users to continue using Salesforce ? [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.&title=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") G2 Verified User in Computer Software • over 12 years ago More Options - [ # Do you have an SLA in your contracts as standard ? ](/discussions/do-you-have-an-sla-in-your-contracts-as-standard) Do you have an SLA in your contract as people have told me you have no SLA’s for customers as standard ? [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.&title=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.") MS Loading... [Michael S.](https://www.g2.com/users/3a7216e7-54fc-49e0-a4af-e0c34ec5002e "Michael S.") • over 12 years ago Investment Operations Software Specialist at Finfolio Investment Operations Software Specialist at Finfolio More Options - [ # When will Salesforce CRM be compatible with Office 2010? ](/discussions/when-will-salesforce-crm-be-compatible-with-office-2010) We have workarounds but it would be nice if Salesforce was compatible with Office 2010. We currently keep an old pc with 2007 for mail merge documents. [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.&title=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 13 years ago More Options - [ # What is the best method to rollout Salesforce CRM to mid to large size organizations? ](/discussions/5-what-is-the-best-method-to-rollout-salesforce-crm-to-mid-to-large-size-organizations) When rolling out Salesforce to a mid to large size organization, is it better to roll out the application to all users at once or use a phased implementation over a longer period of time? What are the advantages and disadvantages of both methods? [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.&title=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 4 years ago Business Development Associate Business Development Associate More Options - [ # i dont have any question about salesforce ](/discussions/i-dont-have-any-question-about-salesforce) i am good with any update on it will be up-gradation for me [ CRM Software ](https://www.g2.com/tags/crm-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.&title=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") AP Loading... [Adam P.](https://www.g2.com/users/161ce46f-6676-401d-b4d5-75ffe812c2b4 "Adam P.") • over 5 years ago Account Manager, IoT Account Manager, IoT More Options - [ # Is there an app to access Leveljump? ](/discussions/41406-is-there-an-app-to-access-leveljump) Or is my access to Leveljump only available through SFDC. This questions may apply more at an organizational level. [ Salesforce Appexchange Apps ](https://www.g2.com/tags/salesforce-appexchange-apps)[ Sales Coaching Software ](https://www.g2.com/tags/sales-coaching-software)[ Sales Enablement Software ](https://www.g2.com/tags/sales-enablement-software)[ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software) [ Sales Training and Onboarding Software ](https://www.g2.com/tags/sales-training-and-onboarding-software)[ Sales Platforms Software ](https://www.g2.com/tags/sales-platforms-software)[ Conversation Intelligence Software ](https://www.g2.com/tags/conversation-intelligence-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ Lead Scoring Software ](https://www.g2.com/tags/lead-scoring-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ Sales Acceleration Platforms ](https://www.g2.com/tags/sales-acceleration-platforms)[ Conversation Intelligence Software Questions ](https://www.g2.com/topics/conversation-intelligence)[ Sales Training And Onboarding Software Questions ](https://www.g2.com/topics/sales-training-and-onboarding)[ Sales Enablement Software Questions ](https://www.g2.com/topics/sales-enablement)[ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement)[ Sales Coaching Software Questions ](https://www.g2.com/topics/sales-coaching) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.&title=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 6 years ago More Options - [ # Why is your support team so unwilling to work with us? we would put in a ticket and it would immediately be counted as resolved seconds after being submitted and no work was ever done. ](/discussions/33098-why-is-your-support-team-so-unwilling-to-work-with-us-we-would-put-in-a-ticket-and-it-would-immediately-be-counted-as-resolved-seconds-after-being-submitted-and-no-work-was-ever-done) it took my site a matter of months to fix certain connections between salesforce and amazon connect, and it kept getting thrown into older versions of salesforce. [ Sales Intelligence Software ](https://www.g2.com/tags/sales-intelligence-software)[ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ Sales Engagement Software ](https://www.g2.com/tags/sales-engagement-software)[ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software) [ Sales Coaching Software ](https://www.g2.com/tags/sales-coaching-software)[ Conversation Intelligence Software ](https://www.g2.com/tags/conversation-intelligence-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Analytics Software ](https://www.g2.com/tags/sales-analytics-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ Sales Platforms Software ](https://www.g2.com/tags/sales-platforms-software)[ Conversation Intelligence Software Questions ](https://www.g2.com/topics/conversation-intelligence)[ Sales Engagement Software Questions ](https://www.g2.com/topics/sales-engagement)[ Sales Coaching Software Questions ](https://www.g2.com/topics/sales-coaching) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.&title=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Aline g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aline g.") AG Loading... [Aline g.](https://www.g2.com/users/fd6b0f4f-968b-49e6-acb3-43da503c9d71 "Aline g.") • almost 6 years ago Producer/Host at What's Your Idea Producer/Host at What's Your Idea More Options - [ # the whole platform should be simplified ](/discussions/30582-the-whole-platform-should-be-simplified) I find it time consuming to enter a lead then not having to use it anymore after one use [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.&title=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 6 years ago More Options - [ # How do you solve the storage limit issues with salesforce CRM? ](/discussions/29617-how-do-you-solve-the-storage-limit-issues-with-salesforce-crm) ? [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.&title=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 6 years ago More Options - [ # What is the best way to send email from Salesforce Sales cloud ](/discussions/28785-what-is-the-best-way-to-send-email-from-salesforce-sales-cloud) ? [ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.&title=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%0aAsk+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+questions+and+get+answers+from+expert+users+in+our+Agentforce+Sales+%28formerly+Salesforce+Sales+Cloud%29+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - [‹ Prev‹ Prev](/products/salesforce-salesforce-sales-cloud/discuss?page=10) - [1](/products/salesforce-salesforce-sales-cloud/discuss) - [2](/products/salesforce-salesforce-sales-cloud/discuss?page=2) - … - [7](/products/salesforce-salesforce-sales-cloud/discuss?page=7) - [8](/products/salesforce-salesforce-sales-cloud/discuss?page=8) - [9](/products/salesforce-salesforce-sales-cloud/discuss?page=9) - [10](/products/salesforce-salesforce-sales-cloud/discuss?page=10) - 11 - [12](/products/salesforce-salesforce-sales-cloud/discuss?page=12) - [Next ›Next ›](/products/salesforce-salesforce-sales-cloud/discuss?page=12) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/agentforce-sales-formerly-salesforce-sales-cloud/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Product Avatar Image") ### Have you used Agentforce Sales (formerly Salesforce Sales Cloud) before? Answer a few questions to help the Agentforce Sales (formerly Salesforce Sales Cloud) community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsalesforce-salesforce-sales-cloud%2Fdiscuss%3Fpage%3D11%26small_ask%3Dagentforce-sales-formerly-salesforce-sales-cloud) No ## Top Contributors in Agentforce Sales (formerly Salesforce Sales Cloud) 1 ![Mohammad Fahad A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammad Fahad A.") MA Loading... ### [Mohammad Fahad A.](https://www.g2.com/users/ed2ba1a7-9017-4376-89aa-245ea86e5cae "Mohammad Fahad A.") Blogger | Affiliate Marketer | Freelance Writer 13 pts 2 ![Joe K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe K.") JK Loading... ### [Joe K.](https://www.g2.com/users/cd93cbd4-cbf0-4682-a41c-9c3466100136 "Joe K.") Director of Marketing 7 pts 3 ![Tracy F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tracy F.") TF Loading... ### [Tracy F.](https://www.g2.com/users/db4d6f83-8678-421a-9aa5-2ca431831879 "Tracy F.") Senior Director, Corporate Marketing 5 pts 4 ![Edward M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edward M.") EM Loading... ### [Edward M.](https://www.g2.com/users/dc643090-c6c5-49b6-b9f5-0b843e133c62 "Edward M.") Postgraduate Researcher 5 pts 5 ![Jesse K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse K.") JK Loading... ### [Jesse K.](https://www.g2.com/users/3efe88f3-8281-4cb5-9125-2e4073be6a09 "Jesse K.") Customer Success Manager 5 pts