![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

3/26/2025

"Salesforce to manage customer data, optimize workflows, and improve reporting."

5/5

What do you like best about Agentforce Marketing (formerly Salesforce Marketing Cloud)?

What I like most about Salesforce Marketing Cloud Engagement is how it seamlessly integrates with other tools, making it easy to manage customer journeys and personalize campaigns. It really helps streamline processes and deliver more targeted, effective marketing. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Marketing (formerly Salesforce Marketing Cloud)?

One thing I find a bit frustrating with Salesforce Marketing Cloud Engagement is that its interface can sometimes feel a bit complex, especially when you're trying to manage multiple campaigns at once. It can take a bit of time to get used to navigating all the features. Review collected by and hosted on G2.com.

What problems is Agentforce Marketing (formerly Salesforce Marketing Cloud) solving and how is that benefiting you?

Salesforce Marketing Cloud Engagement helps streamline customer communication by centralizing data and automating personalized marketing campaigns. It’s made it easier for me to reach the right customers at the right time, boosting engagement and improving overall campaign effectiveness. Review collected by and hosted on G2.com.

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4.0 out of 5 · Verified reviews from real users

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