Salesforce Loyalty Management Pros and Cons

What I like most about the Salesforce Loyalty Management is that the platform is very powerful and from one place you can accomplish all promos, CRM, B2B, Analytics, eCommerce, Marketing and so much more!

You can use this tool everyday, its simple and it will help you accomplish all you daily tasks and that makes it easy to implement into your routine as a go to.

Its easy to do quick promotions, easy to integrate into your organization's machines and with peace of mind you will always have customer support @1-866-362-4538, remember to be careful when googling customer support phone numbers online because they can be harmful bad actors. Review collected by and hosted on G2.com.

The downsides that I have experienced with Salesfore Loyalty Management is that sometimes I do experience lagging and it makes feel frustrated but I understand the program is very powerful. So, cookies and cache have to be cleared on a daily basis for best performance. Review collected by and hosted on G2.com.

Salesforce Loyalty Management is a robust and flexible solution for businesses looking to create and scale loyalty programs. Due to its easy integration, it shines in environments where Salesforce CRM is already in place. While it offers many features and flexibility, new users may face a learning curve during implementation, especially if they are new to the Salesforce ecosystem. With strong customer support and an intuitive interface, it’s a valuable tool for any organization looking to boost customer retention and engagement. Review collected by and hosted on G2.com.

Not at the moment but I'll update my review if I've anything to share. Review collected by and hosted on G2.com.

Helps for us to create a great relationship with customers and ensure great sales. The ease of use and the trainings availble are so great. I actually do not mind calling for customer support and they seem to always not make it difficult to get answers. We use this daily and enjoy the products that it offers. It has great features that always are eay to implement for everyday use Review collected by and hosted on G2.com.

Would love to not have so many Sku's in theproducts. Also to allow for more a consistant core products but for most part we enjoy this Review collected by and hosted on G2.com.

What;s most helpful is that you can offer rewards and benefits to your customers and potential customers. Review collected by and hosted on G2.com.

That I find it harder to drive business with it in my specific industry. I don't have a rewards type selling platform. Review collected by and hosted on G2.com.

Loyalty management has assisted our customers increasing their return customers through loyalty management and programs creating a increase in return on investment Review collected by and hosted on G2.com.

There are some advanced used cases which are not covered out of the box and require a lot of customization, which can increase the time of implementation Review collected by and hosted on G2.com.

We are evaluating our loyalty program within the org and while evaluating, comparing with other available products we like salesforce products Review collected by and hosted on G2.com.

Nothing yet as we are under evaluation and implementation start soon Review collected by and hosted on G2.com.

It's the best cloud marketing tool to run any type of marketing campaign, it's easy to send email campaings, send news letters and send personalized markeitng content to target audience. It can be integrated with the website to check the traffic. Review collected by and hosted on G2.com.

overall it's the best product to use but it's a costly affair, also it required bit of a training to move ahead. Review collected by and hosted on G2.com.

Loyalty management provides a complex solution to give a solid basis to an exciting and engaging loyalty program, which can give Customers an outstanding experience Review collected by and hosted on G2.com.

For some more complex features we newd to do apex coding and also when we need real time response for Customer actions Review collected by and hosted on G2.com.

With the loyalty I can reach customers and make they happy Review collected by and hosted on G2.com.

Sometime the loyalty program is difficult to configure Review collected by and hosted on G2.com.

I think that salesforce loyalty management is a great product that really ties everything together Review collected by and hosted on G2.com.

There are no major negatives that I can think of. Review collected by and hosted on G2.com.