Salesforce Commerce for B2C Reviews & Product Details - Page 28

Salesforce is currently used to track product transference from lead generation and combing(Leads),to initial POC with a physician or potential patient client(Activities), to requesting supplies(Products) that are then packaged and shipped to a physician for specimen collection and return(Opportunities w/ Stages) Review collected by and hosted on G2.com.

Reporting, only three ways of sorting, can't sort by multiple tiers,

Emailing

One contact to many accounts (currently a one-to-one relationship, so physicians that practice at multiple locations must be dealt with with custom development)

Inventory management

Mobile interaction (It's usually more efficient to use the mobile app to just navigate to the full site on a phone or tablet) Review collected by and hosted on G2.com.

managing contacts /accounts / opportunities Review collected by and hosted on G2.com.

I do not dislike anything about Salesforce Review collected by and hosted on G2.com.

I like that this program allows us to deal directly with our customers in a very indirect way.

We do not have to attend multiple tradeshows to place a single order, our customers can now place orders online. Review collected by and hosted on G2.com.

I really have no complaints concerning this platform. Review collected by and hosted on G2.com.

I like how easy it is to understand the merchant tools to setup the merchandising Review collected by and hosted on G2.com.

I wish that the Einstein machine learning was better. Right now it lacks and does not perform well on AB tests. Review collected by and hosted on G2.com.

The wonderful integration that salesforce allows for helps our organization access our clients products and present them to our patients with our in house platform. This eliminates the need for internal associates and patients to jump from site to site trying to find the product that will best suit their needs. Review collected by and hosted on G2.com.

As robust as the front end is the back-end requires a lot of development and legwork. With the vast array of features it can be overwhelming trying to clean up the front end UI to be aesthetically pleasing and comfortable for the end user to navigate. Even though this is a lightning module there is a good amount of administrator tasks that require you to be in classic mode to configure. It can be time consuming switching back and forth when implementing new user stories. Review collected by and hosted on G2.com.

That one can customize fields across industries (E-Commerce, Finance etc) using Restful APIs. One can control the exposure of a multitude of small dashboards within Salesforce using roles. Review collected by and hosted on G2.com.

Takes time to figure out how to customize certain fields while making an API call that doesn;t support an object type. Support is slightly tardy.

Also one needs to find an expert in salesforce administration, which can be quite costly for startups Review collected by and hosted on G2.com.

It's secure to have the clients information on the platform, never came across any mal funtions with clients info. It has several features which can be customized for any business needs. Review collected by and hosted on G2.com.

I only see the font size as the negative part. It will be great if the tabs are highlighted. Review collected by and hosted on G2.com.

It’s very user friendly as it allows you to search orders for a specific time frame. I can set up to view orders Thursday through Tuesday or what have you. I feel like other softwares I’m stuck looking Monday to Friday and that’s not always the most helpful. Review collected by and hosted on G2.com.

I dislike that it’s a little tricky to edit orders once they’ve been submitted. And I dislike how you can only print certain reports once. You are out of luck if you print and misplace it..... Review collected by and hosted on G2.com.

I have been using Demandware (a Salesforce Product) for e-commerce site development and i simply love the way people At Salesforce are eager to help Whenever a ticket is raised for support. The sandbox view and pushing everything to cloud just makes it so simple and user friendly. Review collected by and hosted on G2.com.

The only thing i dislike is its not an open source where things get bit tricky when you are stuck at some point of development. The fees are comparitively a bit higher.

I think it is worth the price, for companies who are doing sale worth millions every quater. Review collected by and hosted on G2.com.

What I like most about Salesforce is the ease at which it allows agents to manage department demand. Review collected by and hosted on G2.com.

It is sometimes difficult to navigate in the training environment. Review collected by and hosted on G2.com.