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450 Salesforce Commerce for B2C Reviews
Overall Review Sentiment for Salesforce Commerce for B2C
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You can do so much and customize it with so many features that it can fit just about any business need! It is really nice because everything looped together so well and you can easily get from one page to another while not losing any of the info you may need. Review collected by and hosted on G2.com.
The customization was also the biggest obstacle to overcome. You can do so much that we were not fully using the software to its full potential. Salesforce would be great for a larger business that is able to utilize its full functionality better. Review collected by and hosted on G2.com.
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The User Interface of the Commandline of the Salesforce enables the Documentation gathering and mobility Review collected by and hosted on G2.com.
I do not dislike the product features in any means. Review collected by and hosted on G2.com.
It can be used for various tasks within the B2C eCommerce department, such as an aid for advertisements, coupons, content, fulfillment, social media, email, sales tracking and more. Review collected by and hosted on G2.com.
With large profit margins, our company is able to afford the large license fee. We are a niche business, but launching this platform has allowed the 3 companies to be combined under one platform making salesforce more useful and affordable. Review collected by and hosted on G2.com.
I think the UI is easy to use, good storefront preview. XML data import is helpful for larger projects and automation of site maintenance tasks. Review collected by and hosted on G2.com.
Legacy user so most of new product functionality could not be leveraged out of the box. Overly complicated custom work and integrations. Review collected by and hosted on G2.com.
It helps with seamless client management and works better if we adopt more modules within salesforce Review collected by and hosted on G2.com.
It can only work seamlessly if everything is Salesforce, hard integration between systems and no quick way to work with other legacy systems Review collected by and hosted on G2.com.
One of the best things about Salesforce B2C Commerce was the ease of use, I was quickly trained on this product within a day I knew where everything was and was processing/entering data quickly and efficiently so that I and my team could hit our daily goals with ease. Review collected by and hosted on G2.com.
There were a few times where certain functions weren't really working in the way that my team was using it. However, this might just be a reflection on management in my company. Review collected by and hosted on G2.com.
Ease of use, user interface and reporting tools Review collected by and hosted on G2.com.
I struggle to find flaws if anything some work could be done in the Integration with 3rd party bi tools Review collected by and hosted on G2.com.
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I really like the following things about this -Seamless upgrades,Scalability ,A suite of cloud services,A roadmap completely handled by salesforce and we dont have to worry Review collected by and hosted on G2.com.
my company has non-standard or niche business models or audiences, the SaaS nature of the solution may not be a good fit since the feature roadmap is largely centred around what the majority of B2C retailers would find compelling. If the requirements don’t reflect that, the roadmap is unlikely to match our The solution’s basic premise is to enable your organisation to do what it (typically) does best: trade the platform as hard as possible without having to focus on some of the associated challenges of non-SaaS ecommerce platforms: stability, scalability, or managing a technical agency, team or roadmap.needs. Review collected by and hosted on G2.com.
The platform is easy to use and streamlined with other platforms. Review collected by and hosted on G2.com.
I dislike the time it takes to create links. Review collected by and hosted on G2.com.
I am satisfied with flexibility and agility of the platform. The core e-commerce related foundation is robust and works well within Salesforce CRM ecosystem so it makes easier to extend the functionality when needed Review collected by and hosted on G2.com.
Login and credentialing can be complex if you work in more than a few environments. Additionally, first-tier technical support (for non-urgent issues) sometimes requires handholding. Non-comprehensive interface updates can lead to minor training challenges. Review collected by and hosted on G2.com.