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Salesforce Commerce for B2C Reviews & Product Details - Page 25

Salesforce Commerce for B2C Overview

What is Salesforce Commerce for B2C?

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

Salesforce Commerce for B2C Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Salesforce Commerce Cloud (formerly Demandware) is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model, allowing you to realize the full potential of the online channel.

How do you position yourself against your competitors?

Trust at Global Scale: proven industry leading scale, security, performance, and transparency such as 99.99% historic uptime, merchant/shopper data protection, security, & compliance for complex global regulations, and scalability underpin all investments

Seamless customer experiences: With Customer 360 we deliver personalized, AI-driven, and seamless Commerce experiences across purchase, payment, order management & beyond, to connect Sales, Marketing & Service, optimizing the entire customer lifecycle.

Architecture Flexibility: Templates, composable, headless supports choice, hybrid enables flexibility to incrementally combine all 3 OOTB without rearchitecting, beyond the storefront via Social channels, composable industry standard language support.

Personalization w/ Data & AI: drive growth and turn data into actionable insights automatically via Einstein AI & search, Commerce Insights, trusted social channels, hyperlocal marketing, and data connectors to drive personalization via all touchpoints


Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.


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Overview Provided by:

Recent Salesforce Commerce for B2C Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Excellent tool for marketing and transactional emails to millions of customers"
Easy to use and it can handle millions of data without any issues. Good customer support
Rudy R.
RR
Rudy R.Enterprise (> 1000 emp.)
4.5 out of 5
"Salesforce commerce -Fashion retailer"
I like the flexibility. If you have a robust development resources, it is pretty limiteless.
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"This is to good to makes easy sale"
Best platform to making connections and communication to make a effect sales and easy way to use
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
5 people requested security information

Salesforce Commerce for B2C Media

Salesforce Commerce for B2C Demo - Build Better Digital Commerce Experiences
Convert more shoppers with seamless B2C digital commerce transactions.
Salesforce Commerce for B2C Demo - Control Your Marketing and Merchandising
Empower your marketers and merchandisers with efficient commerce apps.
Salesforce Commerce for B2C Demo - Personalize With Artificial Intelligence
Harness the power of AI with Einstein - no data scientist required.
Salesforce Commerce for B2C Demo - Build, Customize, and Innovate Your Sites
Deliver custom headless commerce faster and at a lower cost.
Salesforce Commerce for B2C Demo - Explore Global Markets
Scale with ease, speed, and confidence on a platform built for your busiest days.
Play Salesforce Commerce for B2C Video
Play Salesforce Commerce for B2C Video

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Video Reviews

450 Salesforce Commerce for B2C Reviews

4.3 out of 5
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450 Salesforce Commerce for B2C Reviews
4.3 out of 5
450 Salesforce Commerce for B2C Reviews
4.3 out of 5

Salesforce Commerce for B2C Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Commerce for B2CQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Venu P.
VP
Technical Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Salesforce Commerce for B2C?

Partner Lerner video, but Sandbox required for the practice purpose it is required to every one Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Demo Sandbox not available, use cases required with examples Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

good ,but compare to B2B, Sales and Service Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

less time,cost saving,Problem with we don't have sample examples Review collected by and hosted on G2.com.

Habeel M.
HM
Procurement Specialist (Operations)
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Salesforce Commerce for B2C?

Ease of access and understanding

Microsoft CRM but 5 times better Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

There's nothing to dislike apart from timely lags Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

Do try. This is impressive tool that you can comfortably use Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

User Queries Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

One of the most striking features that this software maintains is its incredible user interface, because its graphics are extraordinary and follow the colors indicated to the product they want to offer, either for a registration to their free basic operations, without excluding that the images it contains are spectacular, from any point of view you can see what this software is dedicated to, mentioning that its content is complete and clean, gives to understand the reviews that it filters for the users that govern in these facilities, emphasizing that it is an incredible tool for the digital market, being one of the fastest that can exist in the line and with more data about the products that are offered in these systemic routes, without mentioning its extensive list of integrations with multiple applications to improve the service that offers. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Although it is one of the largest electronic markets that can exist in the cloud, it presents its relative system errors, or lack of integrations, to improve the performance of all users who are active on these platforms, we can report that sometimes, this system can be somewhat slow, meaning a problem for operators that every minute of their time is needed for the kind of business they do, being a factor that incompletes the performance of a particular organization, without excluding that it presents failures in their administrative controls of certain important data. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

Being something logical and intelligent, this software operates wonderfully if it is implemented in some integrated platform in the world of electronic commerce, because it would be an excellent investment if your company is in this situation, ensuring the success of all campaigns that make, since one of the reasons is because this system is one of the leaders according to the term based on the commercial objective, with an extensive and multiple list of individuals registered in its facilities, ensuring a majority of the margin of success in making any sale of the products that your organization acquires in particular, promoting that this software is definitely and fully recommended for companies dedicated to such economic services through the network. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

We can mention that we often use Salesforce, because it is a relatively intuitive software, and it meets our main requirements, to promote our business through e-commerce and to carry out successfully the marketing that is done in the departments dedicated to the particular matter, without excluding that this extensive system, is the leader in its terms of digital commercial condition, assuring the effectiveness and the procreation of the products that can be offered in these points based on the sales, our company depends on this software, because it guarantees and assures the constant growth of all the organization, being a total fact, characterizing it like a wonderful investment, from the enterprise point of view that we have. Review collected by and hosted on G2.com.

Syed S.
SS
Tech Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Salesforce Commerce for B2C?

1.User friendly interface.

Google Drive likewise works rapidly; as long as you have a steady web association, the cloud-based program won't slack and will stay aware of your keystrokes and snaps.

You can likewise observe your all out capacity use down at the base, and there's a spot to back up your reports simply over that.

2.MS Office Compatible.

You can open Microsoft documents/reports in Google Drive, and you can likewise change over your Google archives to Microsoft forms too. So you'll have the option to open and utilize these documents with no difficulty - thus can your colleagues.

3.File & Folder share with custom link.

Each document and folder in Google Drive has its own sharing connection and the capacity to redo who approaches it.This permits your group to make alters if necessary and furthermore shields the record from being changed accidentally by somebody outside of your organization.

4.Store Photos/Videos/PDF/Pretension.

Google Drive lets you store documents of every kind imaginable.Also, you would then be able to share these or keep them securely and secretly in your Drive; the decision is yours.Documents appended to messages can likewise be spared directly to Drive, which implies you can keep significant connections sorted out and right where you need them.

5.Global Access.

6.Much the same as with OneDrive, your Google Drive is open anyplace you have a web association.For whatever length of time that you can sign into Google, you'll have the option to get to every one of your records and documents.You can likewise adjust every one of your gadgets utilizing the Drive application, so anything you're taking a shot at in Drive on one gadget is available on every one of them. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

1.Security Risk.

While your Google Docs are scrambled, there's no additional layer of security in the event that somebody gets a connect to one of your records when they shouldn't approach it.Along these lines, for instance, on the off chance that you send a connect to somebody and they choose to impart it to another person, it is extremely unlikely for you to stop them.When the connection is given out, anybody with access to it can utilize it.

2.Mandatory Internet connection.

Another disadvantage to Drive is that you should be associated with the web to see continuous updates.While you can work disconnected and without a web association, the updates you make are just obvious on your archive on whatever gadget you're utilizing at that point, as opposed to being refreshed on Drive and each other gadget variant.So until you return to a steady web association, you won't have the option to see any progressions your group makes to that doc or spare your work for them to see either.

3.Unable to upload Large File.

Once you extend 750 GB of transfers in a single day, you're consequently obstructed from including further records and should hold up one more day to do as such.This standard means both individual and group accounts. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Helping them to buy a right product for there business. in this process i am improving my knowledge. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

It does everything you need to do but you have to take a lot of trainings to understand what to do and how to do it. Doing the basics is easy and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

It's complex if you're an admin user and it takes a long time to become a super user if you're not technical. It loads very slow most of the time. I'm having that issue right now when trying to load a data extension to get info. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Trying to segment since our brand is still a bit new to DDM. We've been trying to set up more journeys where we can since we're not dtc, but realized we can do so much either way Review collected by and hosted on G2.com.

Narendra K.
NK
Senior Data Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

User interface easy to understand the product Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Sometime Ui take time to refresh, have to wait for a while Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Maintaining order and inventory Review collected by and hosted on G2.com.

Verified User in Chemicals
CC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Salesforce Commerce for B2C?

Can list and post photos directly to end users Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Dynamic pricing and integrations is an issue. Too many guardrails. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

Good if less products and simple discount formula are used. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Digital enablement and sales Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Salesforce Commerce for B2C?

its very useful and intelligent tool for companies to boost topline and bottomline Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

nothing its appropriate and authentic data to collate Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

yes it helps in understanding market forces and to increase topline and bottomline and sales growth Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

The scalability and the reach to end customers Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

A bit complicated UI. Things need to be sorted Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

One of the best tools in industry as of now Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

We are targeting end customers with online and offline campaigns for the retail products Review collected by and hosted on G2.com.

Verified User in Wholesale
CW
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Salesforce Commerce for B2C?

I loved that I could create client profiles and keep them easily separate and organized. The site was clean and relatively easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

There were almost too many functions which could be confusing. Some departments used functions in a different way than ours did which was confusing. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Clients could have their information updated and sorted with organization. I could plan my work day around the information and monitor sales trends. Review collected by and hosted on G2.com.