Luan H.
LH
Luan H.
CTO
Small-Business (50 or fewer emp.)
"Easy Store Deployment in Experience Cloud, but Needs More Built-In Components"
4.5/5
What do you like best about Salesforce B2B Commerce?

The easily deployable store within experience cloud. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

It’s a little blocked, and we still have to develop a lot of the components for the page. Review collected by and hosted on G2.com.

Verified User in Package/Freight Delivery
UP
Verified User in Package/Freight Delivery
Enterprise (> 1000 emp.)
"Great B2B solution for large companies, but with high cost and learning curve"
5/5
What do you like best about Salesforce B2B Commerce?

Powerful, scalable, and fully integrated with the Salesforce ecosystem. Ideal for large B2B operations with complex catalogs, personalized pricing, and unified data across sales, marketing, and service. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

High cost, steep learning curve, and strong dependence on the Salesforce ecosystem. It may be too heavy (and too expensive) for smaller companies or simple cases. Review collected by and hosted on G2.com.

Erika T.
ET
Erika T.
Mid-Market (51-1000 emp.)
"Easy Customer Collaboration, Still Exploring Full Potential"
3.5/5
What do you like best about Salesforce B2B Commerce?

Appreciate the ease with which to be able to work with our customers Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

So far we haven’t used the app to it’s full potential so the downside is on us Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Sales: Helping Customers Is Rewarding, But Added Costs Can Be a Drawback"
5/5
What do you like best about Salesforce B2B Commerce?

The best aspect of sales is that it is meant to assist customers, especially those working in this industry as well as in retail. This support is particularly valuable to them. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

What I dislike about the commerce is that if there is a cost for someone to use it, it doesn't make sense to the customer or add value. Review collected by and hosted on G2.com.

Luisa M.
LM
Luisa M.
Enterprise (> 1000 emp.)
"Boosts Sales Efficiency, but Customization Can Be Tricky"
4/5
What do you like best about Salesforce B2B Commerce?

Salesforce is a tool that help us in the efficiency of the sales team. Also organizing the information and leads Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Its not so easy to set the specific rules of the company Review collected by and hosted on G2.com.

Hassan A.
HA
Hassan A.
Account Executive
Human Resources
Small-Business (50 or fewer emp.)
"Sales Force the best Crm"
5/5
What do you like best about Salesforce B2B Commerce?

Salesforce Commerce for B2B excels with its seamless CRM integration and AI-driven personalization, streamlining complex transactions. Its scalability and self-service features boost efficiency and customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

N umber of extensive features apart there isnt much to dislike Review collected by and hosted on G2.com.

KC
Kathleen C.
Enterprise (> 1000 emp.)
"Einstein Search and Merch Delivers Great Results"
3/5
What do you like best about Salesforce B2B Commerce?

Einstein search and merch works well, we use it with Coveo Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Promotions engine is not intuitive , tooltips are sometimes not helpful. Review collected by and hosted on G2.com.

Ukrit V.
UV
Ukrit V.
Small-Business (50 or fewer emp.)
"Great for B2B, Haven't Tried with Pegasuslandtechnik Yet"
4.5/5
What do you like best about Salesforce B2B Commerce?

Berry is very good for B2B, or as we call it, business to business. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

I haven't had the chance to use it yet for pegasuslandtechnik. Review collected by and hosted on G2.com.

Jordan J.
JJ
Jordan J.
Mid-Market (51-1000 emp.)
"Great Marketing, But Dislike the Add-On Pricing"
4/5
What do you like best about Salesforce B2B Commerce?

I like to use the The marketing side of b2b Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

I don’t like the The add on price I wish it was freep Review collected by and hosted on G2.com.

Lethicia R.
LR
Lethicia R.
Mid-Market (51-1000 emp.)
"Efficient 360 connection, but sales management can improve"
5/5
What do you like best about Salesforce B2B Commerce?

From the 360 connection of the entire business, quick and consolidated data Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

The difficulty in management for the sales team Review collected by and hosted on G2.com.