Shemese V.
SV
Shemese V.
nurse care navigator
Mid-Market (51-1000 emp.)
"Salesforce: Easy to Use with Amazing Customer Support"
4.5/5
What do you like best about Salesforce B2B Commerce?

salesforce is so easy to use and customer support is amazing. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

I truly enjoyed using the Salesforce platform Review collected by and hosted on G2.com.

Naman K.
NK
Naman K.
"Solid ROI Tracking with Smooth Implementation"
4.5/5
What do you like best about Salesforce B2B Commerce?

I appreciate how Salesforce Commerce for B2B has significantly helped us start tracking ROI, something we weren't doing before. The platform's integration with our SAP systems and Sales Cloud streamlines our processes. Overall, I find the entire platform beneficial for our business needs. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Nothing specific Review collected by and hosted on G2.com.

Verified User in Food & Beverages
CF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Powerful B2B Platform with Great Features, but Complex Implementation"
3.5/5
What do you like best about Salesforce B2B Commerce?

What I like most about Salesforce Commerce for B2B is how it combines a consumer-grade shopping experience with enterprise-level functionality. It allows companies to manage complex B2B transactions including custom pricing, account hierarchies, and bulk ordering all within a modern, self-service digital storefront. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

While Salesforce Commerce for B2B is a powerful and flexible platform, it can be complex to implement and customize, especially for organizations with very specific business rules or legacy integrations. Review collected by and hosted on G2.com.

Abongile G.
AG
Abongile G.
field agent
Small-Business (50 or fewer emp.)
"Salesforce Commerce for B2B"
5/5
What do you like best about Salesforce B2B Commerce?

We can feature different products on our site which allows easy access and easy navigation Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Breaking down now and again but i understand it is a site Review collected by and hosted on G2.com.

shovon m.
SM
shovon m.
Salesforce Application Consultant
Enterprise (> 1000 emp.)
"Powerful B2B Platform with Seamless Integration, but Complex Setup and High Costs"
5/5
What do you like best about Salesforce B2B Commerce?

Salesforce Commerce for B2B provides a powerful and flexible platform that integrates seamlessly with the rest of the Salesforce ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

The initial setup and configuration can be quite complex, requiring experienced Salesforce developers. Licensing and implementation costs are also high, which can be challenging for smaller organizations. Review collected by and hosted on G2.com.

Napitch G.
NG
Napitch G.
CEO
Small-Business (50 or fewer emp.)
"Easy to Use with Handy Personal Shopper, but Pricey Compared to DIY Options"
5/5
What do you like best about Salesforce B2B Commerce?

It's easy to use and offers convenient access to the personal shopper feature. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

The pricing could be considered expensive when compared to the cost of building your own website. Review collected by and hosted on G2.com.

DF
Dakota F.
Founder
Small-Business (50 or fewer emp.)
"Easily navigate the B2B landscape with Salesforce Commerce"
4/5
What do you like best about Salesforce B2B Commerce?

What I like about Salesforce Commerce for B2B is its deep native integration with the Salesforce ecosystem. This means that customer data, sales insights, service history, and marketing are all available on one single platform. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

There are many advantages but some aspects I dislike would be the initial cost and complexity of implementation. Review collected by and hosted on G2.com.

Pedro B.
PB
Pedro B.
Director de Desarrollo de Software
Mid-Market (51-1000 emp.)
"If you already have sales cloud, this is your option"
3.5/5
What do you like best about Salesforce B2B Commerce?

The integration with sales cloud, the platform availability Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Less third party apps than the competitors Review collected by and hosted on G2.com.

Sadahiro S.
SS
Sadahiro S.
Principal Evangelist
Enterprise (> 1000 emp.)
"Direct Purchase Empowers Users, But Pay-Per-Use Pricing Lacks Clarity"
4/5
What do you like best about Salesforce B2B Commerce?

Allowing customers to purchase their own solutions directly is a valuable feature. It streamlines the buying process and gives users more control over their choices. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

The pay-per-use pricing model makes it difficult to determine the return on investment. Review collected by and hosted on G2.com.

TM
Tâmara M.
Small-Business (50 or fewer emp.)
"Great Integration Potential, but Pricing Needs Improvement"
5/5
What do you like best about Salesforce B2B Commerce?

It would be helpful to have both service parts and sales integrated in one place. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

The pricing could be improved, as the current cost feels a bit high. I think a better price point would make it more appealing. Review collected by and hosted on G2.com.