Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Why to use Salesforce Commerce Cloud for B2B"
4.5/5
What do you like best about Salesforce B2B Commerce?

Salesforce Commerce for B2B is a powerful and feature-rich platform designed for organizations looking for a scalable and integrated solution for their commerce needs. Although the initial setup can be challenging, the system's ease of use and extensive feature set provide long-term value to businesses focusing on B2B commerce. Salesforce customer support is very responsive, and I use Commerce Cloud frequently. It's very easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

For now, I don't have any dislike to any suggestions. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Great tool"
4/5
What do you like best about Salesforce B2B Commerce?

I love the reports and the app on the phone. The integration to Docusign is great. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

We cannot enter notes with voice commands. Some issues on the Map on the map. Review collected by and hosted on G2.com.

Ahmad A.
AA
Ahmad A.
Business Development Representative
Small-Business (50 or fewer emp.)
"Best CRM for me"
4.5/5
What do you like best about Salesforce B2B Commerce?

The UI if Salesforce is easy to navigate and good for newbies like me. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

None for now. I will definitely try to explore it again once I get the chance. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Comprehensive features"
5/5
What do you like best about Salesforce B2B Commerce?

Salesforce Commerce for B2B offers a highly customizable platform for my company that tailors to our specific needs. It easily integrates to the broader salesforce product offerings. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

While the product can easily integrate with other Salesforce products, a drawback is that it is the software is dependent on the Salesforce ecosystem and the cost is typically higher with customization or integrations. Review collected by and hosted on G2.com.

MUTHU KUMARAN D.
MD
MUTHU KUMARAN D.
Content Creator
Small-Business (50 or fewer emp.)
"The Optimistic and efficient way of building E-commerce website for business to business"
5/5
What do you like best about Salesforce B2B Commerce?

The best thing in salesforce b2b is the less coding developing environment and sites, automated process for managing orders, email sending, managing sms, notification and many more automation for customers activity. Can be branding our community sites easily through various experience builder in store. Having said that many features to configure for users which are available in salesforce b2b commerce like users visibility for products and products visibility based on users and location based, then like branding our sites, navigation setting and the best features is component drag and drop feature in experience builder. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

I don't dislike anything on that and I have some small personally dislike in b2b commerce is dynamic styling in experience builder. So I'm worry about branding in experienced site community users. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Overall, my experience using Salesforce B2B was positive."
4.5/5
What do you like best about Salesforce B2B Commerce?

It was extremely useful how Salesforce Commerce provided such in depth analytics on customers. This was not only insightful but allowed for improved sales strategies to be implemented. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

I think that mitigating data from older and more outdating systems could be made much easier and less complex (especially for those who are less tech saavy). Review collected by and hosted on G2.com.

Narendhar R.
NR
Narendhar R.
Solutions Architect
Enterprise (> 1000 emp.)
"Overall nice solution but needs some improvement"
4/5
What do you like best about Salesforce B2B Commerce?

Easy to build and deliver the solution and doesn't require much expertise to build basic commerce cloud for B2B customers. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

Though out of the box features are impressive, especially healthcare industry specific scenarios requires significant customization Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Decent product but still needs some work"
3.5/5
What do you like best about Salesforce B2B Commerce?

The end result of implementation with Commerce Cloud is like crazy good and easy to manage! Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

There are some aspects that definitely needed more time in the oven. For example managing North American taxes is a pain with the sheer amount of apex work that's required, where as all other regions have a highly simplified version. Bulk product uploads with custom fields also hasn't been the easiest time either. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Versatile and Useful Software"
4/5
What do you like best about Salesforce B2B Commerce?

It has many functions and segments for analyzing the data, which is crucial for business. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

The interface is outdated and you might need some time to get used to it. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"B2B Salesforce Review"
4/5
What do you like best about Salesforce B2B Commerce?

The flexibility and functionality to create deals and keep up an accurate forecast of your pipeline. Review collected by and hosted on G2.com.

What do you dislike about Salesforce B2B Commerce?

It's easily customizable at the will of your bandwidth - if you don't have a dedicated salesforce admin as a full-time role within your company. It makes it difficult to customize your salesforce experience. Review collected by and hosted on G2.com.