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24 Salesboom Reviews
Overall Review Sentiment for Salesboom
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Ease of setup, customizable, affordable, loads of functionality, best of value in all the CRMs I have looked into so far. Great training geared towards my needs, my customers and my company. Easy to reach the team on the toll free number. Friendly service! Dedicated CRM consultant available to me as a part of the Fast Track option.
Review collected by and hosted on G2.com.
No free version. Not as well know and not as well marketed as some of the other CRMs. Review collected by and hosted on G2.com.
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There was a free trial and a one-on-one demo which helped me understand what I could configure myself and that I could do it myself. I use it for donor management and was easily able to add my fields and hide fields I didn't need. I renamed my tabs and built reports and helped me organize my campaigns with my team. Review collected by and hosted on G2.com.
More videos would be nice. I was told this is coming soon. As well I would recommend getting a one-on-one demo because that way you get to see how a regular person can setup and manage it. It is hard to get that from their website. Review collected by and hosted on G2.com.
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What I like best about Salesboom's software are actually the people behind the software. The on-boarding process involved direct communication with the CEO and fast-tracking live online demos to help with populating key customer and product information that previously only lived in scattered excel sheets. Salesboom helped me to envision the possibilities offered by their software that I didn't know were available to our small business. I'm perhaps most excited about the potential for customization in the future. Salesboom offers this in-house which doesn't seem to be a key offering with other CRM platforms out there. Salesboom feels more like a partner in our business than an arms-length service provider. Review collected by and hosted on G2.com.
At first, the 'look of the platform is less 'crisp' than others we have researched, like Insightly for example. However, this doesn't seem to affect it's usability or speed with which a new administrator can start seeing benefits from it's use. Looks becomes less important when you know that something works and exceeds expectations. Review collected by and hosted on G2.com.
I love how I can work to customize the tool to my liking without being able to break a thing. Felt like I became an experienced administrator in only a few hours with no previous exposure to a CRM solution of any kind. Review collected by and hosted on G2.com.
There isn’t anything I dislike but if I had to choose one thing it’s the temptation to be seduced to use all of the features and functionality of the software when I really don’t need to. Review collected by and hosted on G2.com.
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I really like the hands-on approach of everyone at SalesBoom. They are quite patient with me and are quick to respond to each of my questions, especially those that I've asked over and over. Review collected by and hosted on G2.com.
There is nothing yet that I dislike about SalesBoom. I have already discussed our need to be able to have Spanish and other language capability in SalesBoom and the CEO of SalesBoom is quite anxious to begin working on that solution. Review collected by and hosted on G2.com.
I could get a knowledgeble person on the phone who listened carefully to what I need to do and he could confirm that Salesboom will do what I need.
I really like the fact that my training sessions will be recorded so I do not need to personally train others to use the system. This is a fantastic benefit. Review collected by and hosted on G2.com.
The salesboom interface as not as attractive and simple as some others. Review collected by and hosted on G2.com.
I have used the Salesboom platform and. It is easy to navigate and has great modules to make the automation easier. Review collected by and hosted on G2.com.
Maybe they can add a web-conference option or maybe it is available in another version. I am not sure. Adding such a feature will help team members spread around the world to easily use the platform. Review collected by and hosted on G2.com.
the fact that i could customize the fields to my liking, and also that the ceo personally called me to do my initial demo and helped answer all my questions. Review collected by and hosted on G2.com.
could use more faq documents and help items, for when i had a quick issue and didn t feel like figuring it out Review collected by and hosted on G2.com.
I liked that it gave me so many options and different integrations in my day to day business needs. Easily able to break everything down is great. Review collected by and hosted on G2.com.
The design/ui appears to be dated and could use an upgrade to compete with leading competitors. Review collected by and hosted on G2.com.