--- title: Sales Cookie Reviews meta_title: 'Sales Cookie Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Sales Cookie works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 68 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Sales Cookie Reviews **Vendor:** SalesCookie **Category:** [Sales Compensation Software](https://www.g2.com/categories/sales-compensation) **Average Rating:** 4.9/5.0 **Total Reviews:** 68 ## About Sales Cookie Sales Cookie is an easy to use, cloud-based solution to manage all aspects of your commission program - from participant enrollment to incentive plan design and personal dashboards. Sales Cookie provide capabilities found in enterprise solutions with an SMB-friendly cost and user experience. From incentive plan design to multi-currency support or user enrollment, you'll find all the features and flexibility you need. ## Sales Cookie Pros & Cons **What users like:** - Users commend the **responsive customer support** of SalesCookie, enhancing their experience with prompt and helpful assistance. (7 reviews) - Users praise SalesCookie for its **user-friendly interface** that simplifies commission management and enhances productivity. (6 reviews) - Users find SalesCookie to be **highly responsive and cost-efficient** , streamlining commission management with ease and transparency. (6 reviews) - Users commend the **seamless commission management** capabilities of SalesCookie, enjoying accurate calculations and exceptional customer support. (4 reviews) - Users value the **implementation ease** of Sales Cookie, praising smooth setup and excellent customer support throughout the process. (4 reviews) - Users value the **seamless integrations** of Sales Cookie, enhancing efficiency and reliability with data management across platforms. (4 reviews) - Users value the **automation capabilities** of Sales Cookie, enhancing commission management and significantly reducing manual workload. (3 reviews) - Users love the **outstanding customer support** and seamless integrations of Sales Cookie, enhancing overall efficiency and user experience. (3 reviews) - Sales Management (3 reviews) - Time-saving (3 reviews) **What users dislike:** - Users experience a **small learning curve** with Sales Cookie, but it becomes effective once the logic is grasped. (2 reviews) - Users find **implementation challenges** with initial setup, yet appreciate the helpful support from the SalesCookie team. (1 reviews) - Users experience **poor customer support** due to the lack of 24/7 assistance, affecting timely issue resolution. (1 reviews) - Users find the **setup process complicated** , though support teams assist in navigating the complexities involved. (1 reviews) - Users find the **time-consumption** aspect challenging, though they ultimately appreciate the results of Sales Cookie. (1 reviews) - Users note **time delays** can complicate the process, though they ultimately find the outcome satisfactory. (1 reviews) ## Sales Cookie Reviews ### 1. Very useful sales tool **Rating:** 5.0/5.0 stars **Reviewed by:** Demetria H. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2019 **What do you like best about Sales Cookie?** Almost no training required. The application is fast and visually intuitive. It's easy to create plans and run them through calculations. We're no longer using spreadsheets to manage sales commissions. Sales Cookie avoids hidden Excel formulas, accidental data deletion, revisions, lack of visibility, etc. The software is on demand and they add features every month. It's a great time saver and it makes it easier to see sales goals and progression. In my previous company we had spreadsheets with 5 different tabs. The new dashboard is so much better! We also use Microsoft Power BI reports quite a bit. **What do you dislike about Sales Cookie?** There are 2 things you need to know. One of them is that you will likely need to filter sales transactions to paid. This is called a query in their "language" which then needs to be applied to incentive plans. The other is that they offer a free service for doing the plan creation for you. It makes more sense to have them do it and then explain it to you than trying to do it yourself. **What problems is Sales Cookie solving and how is that benefiting you?** We got rid of spreadsheets and have better historical tracking of commissions. Good customer experience as well. Don was my contact at Sales Cookie and he was patient and did a great job explaining plan creation and testing calculations for us. ### 2. More visibility on commissions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2019 **What do you like best about Sales Cookie?** The personal dashboard helps me track my commissions (current and past). I can easily export a list of deals assigned to me and review my progress towards quota attainment. Also like the fact that I can submit requests using the app (beats sending emails to finance). The dashboard is a significant improvement over the confusing commission statements we used to receive via email. **What do you dislike about Sales Cookie?** Displayed commission statements are quite clear, but I wish there was a more detailed breakdown of how commissions were calculated (ex: exact formulas used). **Recommendations to others considering Sales Cookie:** If you are still receiving Excel spreadsheets for your commissions, you should be aware of the fact that there are much better ways to do this. I would recommend asking the Sales Cookie team to demo to your manager - once you see the app, it makes sense, but without seeing it, it can be difficult to understand how things will work.They did a presentation for the entire team which really helped us understand how it would work and how we would use it. **What problems is Sales Cookie solving and how is that benefiting you?** Regarding realized benefits, here are some: - Clear quotas and goals - Access to current and past commissions - Improved ability to measure progress - Saves time and effort ### 3. Sales Cookie Helps Me Stay Motivated **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Sales Cookie?** Before Sales Cookie, I used to receive a spreadsheet with all my commissions just before the end of the month. So I had no information on how I was doing commission-wise all this time. I also had to check everything was correct which took quite a bit of time (and request help from Finance to make corrections). With Sales Cookie, I can check where I'm at in regards to commissions any time. I am also able to send requests for corrections using the app. It's a easier to understand where my commissions came from because I can export the data, etc. Finally, I use my cell to view commissions and the app works well for this use case. **What do you dislike about Sales Cookie?** An internet or 4G connection is 100% necessary to review commissions from a cellphone. There is no offline app mode which would help when there is a lack of connectivity. It would be great if you could add this feature. Also I would really like to be able to add "widgets" to my dashboard such as reminders, notes, etc. **Recommendations to others considering Sales Cookie:** Sales Cookie is a great choice if you can't track your progress towards earning commissions or you need to remain motivated by looking at goals. **What problems is Sales Cookie solving and how is that benefiting you?** I rely on Sales Cookie to tell me how I'm doing and budget accordingly based on my expected sales commission. The support team is also a pleasure to work with - fast response times when I submitted a request! ### 4. It Makes Sense **Rating:** 5.0/5.0 stars **Reviewed by:** Camden (Cam) W. | Sales Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2019 **What do you like best about Sales Cookie?** Commissions can be a real nightmare. Sales Cookie makes it possible to manage them and make sure sales reps gets paid correct commissions. We like the interface, the flexibility (ex: using aliases to credit opportunities is very convenience), the "system alerts", and the user dashboards. **What do you dislike about Sales Cookie?** There is no support for retroactive clawbacks. They explained issues associated with those, but this would be a nice addition to the suite. **What problems is Sales Cookie solving and how is that benefiting you?** Having a clear idea of which plans are applied to which reps / managers / VPs. Being able to calculate commissions more easily. Having historical data. ### 5. Working Very Well **Rating:** 5.0/5.0 stars **Reviewed by:** Josh B. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2019 **What do you like best about Sales Cookie?** Here are the main pros of Sales Cookie: - Automate calculation of sales commissions - It's easy to change comp plans - Enable reps to view goals and their commissions - Ensure correct payment of commissions - Detailed audit log **What do you dislike about Sales Cookie?** In a perfect world, the software would not be stand-alone but fully integrated within CRM solutions. Sales Cookie has connectors to different business apps, but it's still a standalone app. **What problems is Sales Cookie solving and how is that benefiting you?** We no longer need to calculate commissions manually (with all the associated errors, delays, etc.). ### 6. Great Commission Solution at a good price **Rating:** 5.0/5.0 stars **Reviewed by:** Judy F. | Inside Sales Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2019 **What do you like best about Sales Cookie?** Here are the main pros: - Pricing is great at $19 per user (negligible for having correct commissions) - Good support - they were able to create our commission plans for us - Easy to work with - they added a small feature for us **What do you dislike about Sales Cookie?** So far I haven't found anything I don't like - we had one request regarding the catalog but they addressed it. **Recommendations to others considering Sales Cookie:** Don't create plans yourself, ask them to do it for you. Also, ask them if you need a missing feature or customization. They were able to add one for us. **What problems is Sales Cookie solving and how is that benefiting you?** - Save quite a bit of time dealing with commissions. - Better reporting regarding team performance. ### 7. Organized our Sales Commissions... **Rating:** 5.0/5.0 stars **Reviewed by:** Erica S. W. | Payroll Manager, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2019 **What do you like best about Sales Cookie?** Our sales commissions were fairly disorganized. We had draws which we handled manually. We also had different versions of Excel spreadsheets so it was hard to keep track of things. We were able to use Sales Cookie to get rid of the complexity and manual handling. The application is very user-friendly and we were very satisfied. **What do you dislike about Sales Cookie?** I haven't found any significant downside except for the fact that when you create a new "workspace", you start all over again and re-enter your plans. **Recommendations to others considering Sales Cookie:** Get rid of your spreadsheets. **What problems is Sales Cookie solving and how is that benefiting you?** The main problem we solved is spending excessive time managing sales commissions because of the way we were doing things (manually). ### 8. No longer in the stone age of sales commissions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Sales Cookie?** The solution is very versatile. We were able to connect our CRM systems with just a few clicks. The team was great to work with - fast responses via email and always ready to jump on a call. Our comp plan is a bit complicated but they were able to model it. More importantly, we've left the stone age of sales commissions as we were using spreadsheets. Now we have a powerful tool with a lot of capabilities and great dashboards. **What do you dislike about Sales Cookie?** You still have to go through them to create a comp plan. There is a wizard, but realistically you need help configuring plans as it's not exactly DYI material. **What problems is Sales Cookie solving and how is that benefiting you?** - Got rid of Excel spreadsheets - Pay correct commissions - Reduce sales attrition - Less time wasted in disputes ### 9. Great help with sales commissions **Rating:** 5.0/5.0 stars **Reviewed by:** Albert B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2019 **What do you like best about Sales Cookie?** As a health-related startup, we don't have a lot of time to spend to manage sales commissions. We reached out to Sales Cookie because they are local and they were able to automate our sales commissions in a day. We described how we wanted our team to be compensated and with their guidance, we were able to create a model for us. We can easily change the model as time goes. The interface is very intuitive. **What do you dislike about Sales Cookie?** All the conversations we had were screen share / conference calls - an in-person meeting could have been easier since we are local. **Recommendations to others considering Sales Cookie:** They have good recommendations about how to organize sales data. **What problems is Sales Cookie solving and how is that benefiting you?** We were managing our sales commissions manually which took a lot of time away from sales and often had some back-and-forth due to errors. This has been solved. ### 10. A simple Solution to a big Problem **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2019 **What do you like best about Sales Cookie?** As a sales manager, I'm on the receiving end of any complaint about commissions such as incorrect amounts, incorrect crediting, etc. Sales Cookie has made my life a lot easier by simplifying the way my team is paid commissions. The interface is easy to use and you can easily export statements to Excel for detailed review. I also like how the interface is laid out as it's quite logical and performance is great. **What do you dislike about Sales Cookie?** There should be a way to customize dashboards using company logos and color theme. You can add "announcements" but they fall a bit short in terms of customizing dashboards. **Recommendations to others considering Sales Cookie:** When importing fields, make sure the mapping is correct. We had to re-do this a few times. **What problems is Sales Cookie solving and how is that benefiting you?** Reduced complaints about commissions by at least 50% if not more. ### 11. Great for Calculating Commissions **Rating:** 5.0/5.0 stars **Reviewed by:** Erica M. | Marketing Manager, Renewables & Environment, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2019 **What do you like best about Sales Cookie?** We used to handle commissions manually. Our sales commissions are quite complex so we had errors. Also often my team and agents were not paid on time. We're now able to calculate commissions very easily even though our structure is quite complicated. **What do you dislike about Sales Cookie?** It takes some time to understand the concepts. Watching a few videos helps quite a bit. **Recommendations to others considering Sales Cookie:** Watch the training videos. **What problems is Sales Cookie solving and how is that benefiting you?** 1. Manual calculation of commissions - no more! 2. Giving each member of my team and contractors a view on their sales commissions. 3. Be able to change plans easily. ### 12. Excellent commission management solution **Rating:** 5.0/5.0 stars **Reviewed by:** Eric S. | Procurement Manager, Building Materials, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2019 **What do you like best about Sales Cookie?** Our team was calculating commissions manually (with some errors). Sales Cookie allowed us to easily automate the entire process. They let you configure commission plans using many variables and the interface is easy to use. **What do you dislike about Sales Cookie?** We would have liked an on-premise solution. Also, the subscription is monthly (we would have liked a discount for a yearly subscription). **Recommendations to others considering Sales Cookie:** Make sure you have a clear idea of your commission program before automating it. **What problems is Sales Cookie solving and how is that benefiting you?** Calculating sales commissions used to take us 10 hours a week - not it's about 30 minutes. ### 13. Perfect Sales Commission Solution for SMBs **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie L. | IT manager, Civil Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about Sales Cookie?** Sales Cookie is cloud-based and has allowed us to eliminate our very complicated in-house calculation implementation. We can now go to an interface and easily make changes to plans based on what the VP of sales wants to do. Before we actually had to change code to make this work. **What do you dislike about Sales Cookie?** The trial is only 2 weeks but it takes time to learn / experiment with different features. I would have liked a 1 month trial. **What problems is Sales Cookie solving and how is that benefiting you?** We've eliminated our in-house implementation which was wonky and costly. ### 14. Sales Cookie - Finally paid correct commissions on time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2019 **What do you like best about Sales Cookie?** Our sales team is finally getting paid the right sales commissions without any "delay". The ability to see commissions online from a smartphone is great. I'm able to download a list of transactions and can easily check that I am paid the right amount. The reports are also great and I use them frequently. I can also see where I'm at in regards to the pipeline. **What do you dislike about Sales Cookie?** I need to login to see my sales rep commission dashboard. With a native phone app, this would not be needed. **What problems is Sales Cookie solving and how is that benefiting you?** We're finally paid commissions on time! ### 15. Handles complex commissions well **Rating:** 5.0/5.0 stars **Reviewed by:** Sonja B. | Sales Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2019 **What do you like best about Sales Cookie?** Sarah was very easy to work with. She created our incentive plans within the app and everything worked as expected. Our plan is a bit complicated as we have different tiers for new vs. existing clients, but the app handles this well. **What do you dislike about Sales Cookie?** There is no way to bulk-edit users. You have to manually edit each user, one at a time. Also, to see some alerts, you sometimes have to refresh the page. **Recommendations to others considering Sales Cookie:** Send them sample data - it makes the whole process easier. **What problems is Sales Cookie solving and how is that benefiting you?** Sales Cookie gave us good visibility on sales commissions. ### 16. More Efficient Sales Commissions **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya I. | Payroll Clerk, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2019 **What do you like best about Sales Cookie?** SalesCookie.com has given us confidence that calculated commissions are correct and auditable. In the past, we had to rely on a lot of manual checks to verify Google spreadsheet. Also, the reporting is great, especially if you are a Microsoft shop. **What do you dislike about Sales Cookie?** I wish the Power BI reporting was embedded within the web application. This would mean not having to launch a separate application. **Recommendations to others considering Sales Cookie:** Use the free trial and get their team to help you build the first incentive plan. **What problems is Sales Cookie solving and how is that benefiting you?** SalesCookie.com has eliminated confusion and errors related to commission accuracy. ### 17. Bye sales commission spreadsheets **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2019 **What do you like best about Sales Cookie?** It used to take us 2 weeks to calculate commissions, generate spreadsheets, fix mistakes, explain calculations, etc. Now we can execute all compensation in a matter of hours. **What do you dislike about Sales Cookie?** For advanced or custom reports, you have to step out and use Power PI. It would be nice if this could be embedded in the app. **What problems is Sales Cookie solving and how is that benefiting you?** We've eliminated all sales commission spreadsheets. ### 18. Accurate commissions your reps trust **Rating:** 5.0/5.0 stars **Reviewed by:** Laura E. | Assistant Payroll Manager, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2019 **What do you like best about Sales Cookie?** Pros: - It's cloud based and the app is easy and fast - You can create all types of incentive plans - Calculations are accurate and easy to understand **What do you dislike about Sales Cookie?** Cons: - No ability to bulk delete calculations - Free trial is limited to a 14 day period **What problems is Sales Cookie solving and how is that benefiting you?** Our sales reps finally believe that our commission calculations are correct. ## Sales Cookie Discussions - [Is There Any Setup Fee?](https://www.g2.com/discussions/setup-94fd5aa8-fc5c-4056-9809-065f3b89bffd) - 1 comment, 1 upvote - [Which Systems Do You Integrate With?](https://www.g2.com/discussions/setup-df6d7a95-c81c-48d6-b306-597981554cda) - 1 comment, 1 upvote - [Which Types of Sales Commission Plans Do You Support?](https://www.g2.com/discussions/supported-plans) - 1 comment, 1 upvote - [View Sales Cookie pricing details and edition comparison](https://www.g2.com/products/sales-cookie/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+01%3A28%3A15+-0500&secure%5Bsession_id%5D=eb69b849-a73b-4ac9-831e-cc81a3528511&secure%5Btoken%5D=3bde21150bdb445e1b7254b168c4ca76fb0758a878e54b513b194fe8a3705de6&format=llm_user) ## Sales Cookie Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Anaplan](https://www.g2.com/products/anaplan/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Chargebee](https://www.g2.com/products/chargebee/reviews) - [Dynamics 365 Commerce](https://www.g2.com/products/dynamics-365-commerce/reviews) - [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [Unleashed](https://www.g2.com/products/unleashed/reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) ## Sales Cookie Features **Sales Rep Portal** - Commission Estimator - Dispute Management - Compensation Statements - Plan Documents and Agreements - Individual and Team Performance Reports - Mobile User Support **Competition** - Competition Templates - Custom Competitions - Team Competitions - Simultaneous Competitions - Competition Adjustments - Awards and Incentives **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Management Portal** - Sales Org Performance Reports - Monitor Sales Rep Performance - Territory Assignments/Management - Quota Assignments/Management - Commission splits and overrides - Workflow and Approvals - Budgeting **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Agentic AI - Sales Gamification** - Autonomous Task Execution **Administration** - Adjustments/Dispute Resolution - Comp Modeling - Ease of Admin - Comp Modeling - Design Flexibility - Comp Statement Calculation and Distribution - Reports and Dashboards - Sales Hierarchy Management **Integrations** - CRM Integration - Social Collaboration Integration - TV Streaming **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Platform** - CRM Integration - Financial Integration - HCM/HRIS Integration - Customization - APIs - Internationalization - Performance and Reliability **Platform** - Reporting - User, Role, and Access Management - Enterprise Scalability - Data Import & Export Tools - Performance and Reliability **Administrative** - Integration - Employee Structure - Behavior Monitoring **Agentic AI - Sales Compensation** - Natural Language Interaction **Employee Features** - User Profiles - Notifications - Mobile ## Top Sales Cookie Alternatives - [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) - 4.6/5.0 (3,006 reviews) - [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) - 4.7/5.0 (3,410 reviews) - [QuotaPath](https://www.g2.com/products/quotapath/reviews) - 4.7/5.0 (317 reviews)