What I like best is that it feels like having a support system of people who actually get what I'm dealing with day to day. I'm not sitting through generic training modules that don't apply to my reality - I'm learning from experts and peers who understand the messy, complex situations that come up in account management. The live learning sessions are great because I can ask questions about real scenarios I'm facing, and the community aspect means I'm not figuring everything out alone. It's also flexible enough that I can tap into it when I actually need it, which matters when I'm in the thick of open enrollment season with back to back meetings. It doesn't feel like one more thing on my plate - it feels like a resource that's there when I need help navigating something challenging. Review collected by and hosted on G2.com.
Honestly, I don't have major complaints. If I had to pick something, it's that a lot of the live sessions are scheduled in the morning, which is typically my busiest time of day. Between client meetings and internal check ins, it's tough to carve out that time for learning. Review collected by and hosted on G2.com.
