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SaleCycle Reviews & Product Details

From navigation to conversions, SaleCycle’s end-to-end approach draws on more than 10 years of expertise and helps over 500 active clients around the world across three main business sectors — retail, fashion and travel. Its objective? Turning visitors into buyers and generating up to 10% additional revenue. Over the past year, SaleCycle has helped its clients recover nearly 1.7 billion euros in turnover. They have many clients including Nike, Versace, Valentino, Best Western, Vodafone, TAP Portugal, Air Tahiti Nui, and much more.

Seller

SaleCycle

Discussions

SaleCycle Community

Languages Supported

English, French, Italian, Japanese, Portuguese, Spanish

Overview by

Ben Lax

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

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SaleCycle Media

SaleCycle Demo - Cart Abandonment Recovery / Basket Abandonment Recovery

Boost Total Online Sales By Up To 8% With SaleCycle

SaleCycle Demo - An Introduction to SaleCycle

SaleCycle, a history of the original basket abandonment, cart recovery and conversion rate optimisation company.

Increase Conversions, Recover Abandoned Sales, Drive Loyalty and Manage Marketing Permissions With SaleCycle

The World's Biggest Brands Work With SaleCycle

SaleCycle is proud to work with 500+ of the worlds leading brands. Our set-up is made easy, by working with our team of implementation specialists.

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Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

9/27/2022

"Great support from our account manager, always trying to improve performances"

5/5

What do you like best about SaleCycle?

What I like the most is how our account manager always works proactively, implementing a/b tests and checking results and performances. And, of course, the tool works great. Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

I do not see any downsides. You can rely on SaleCycle to improve conversions. Review collected by and hosted on G2.com.

Sam S.

Digital Marketing Manager

Small-Business (50 or fewer emp.)

2/7/2022

"Great company to partner with!"

5/5

What do you like best about SaleCycle?

We love working with SaleCycle. They have been instrumental in testing and implementing new opportunities to help our business grow. They have made the management of our many projects so easy and executed perfectly every time. Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

There was a short time when some functionality was down due to technology upgrades. But now we're back and better than ever. Part of those upgrades included more robust analytics, which we're looking forward to exploring. Review collected by and hosted on G2.com.

Recommendations to others considering SaleCycle:

Not every agency fits each organization. SaleCycle is an excellent agency, and I would highly recommend reaching out to see if they can help fill a gap for your team. They have made it so easy and quick to implement new opportunities for us to grow, and I would recommend them to anyone. Review collected by and hosted on G2.com.

What problems is SaleCycle solving and how is that benefiting you?

We utilize SaleCycle to help manage our transactional emails, including re-engagement and welcome emails. We have also integrated them with our site to build the functionality that allows for growing our subscriber list and building excitement around significant promotions. We generally provide the content, but I hear there is also an excellent in-house creative team. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

10/4/2022

"Positive results and great collaboration"

4/5

What do you like best about SaleCycle?

SaleCycle listens and is always open to look for new solutions together to solve our various business problems Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

I do not dislike anything that SaleCycle does Review collected by and hosted on G2.com.

John I.

Ecommerce Merchandiser Executive

Mid-Market (51-1000 emp.)

2/8/2022

"Fantastic business relationship with our account manager, was like having a teammate."

5/5

What do you like best about SaleCycle?

It was fantastic having regular reviews with Will. It was great to have his opinion on my ideas but also beneficial that he was coming to us with ideas on how we could get the most out of the tool. It felt like he was invested in the success of our campaigns. Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

I honestly couldn't think of something I disliked about our relationship with SaleCycle. I believe anything we were ever unhappy with we raised Will and the team found a way to ease our concerns ASAP. Review collected by and hosted on G2.com.

Recommendations to others considering SaleCycle:

I would speak to the team, and let them give you an idea of what they can bring to your business based on your specific needs. Review collected by and hosted on G2.com.

What problems is SaleCycle solving and how is that benefiting you?

We used OSR's for several reasons. Trust messages in the checkout, introducing ranges early, the countdown timers to cut-offs at peaks. Review collected by and hosted on G2.com.

Olivia S.

Senior CRM Executive

Mid-Market (51-1000 emp.)

12/23/2021

"PLT review"

5/5

What do you like best about SaleCycle?

Due to the nature of working for a fast fashion business, a lot of things we work on are always very last minute but this has never been a problem when working with Salecycle. Whenever we've needed anything e.g. files, support, advice - these have always been sent promptly. Our account manager (Emma) has always been happy to help with any request and even when on annual leave has ensured that everything is taken care of and information on our account handed over to another team member with full detail.

Throughout our time working with SaleCycle we have always been offered suggestions of how we can test and improve to ensure that even if we're performing well, we're optimising all campaigns.

Reporting has always been really detailed and useful - we have even been able to apply figures and results to other aspects of our email marketing strategy.

Our account manager, Emma, has definitely been the best thing overall about working with Salecycle. As well as being friendly and approachable, she is also an expert in email marketing and we have learned so much from her. Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

Nothing! As outlined above, I never had any issues in the time that I worked with Salecycle. Our reason for not working together anymore is just because our team is growing and we want to take everything in house. Review collected by and hosted on G2.com.

Recommendations to others considering SaleCycle:

Any bespoke reports needed have always been set up for us so is good to think about exactly what you want to see and gain so that these can be tailored to your business.

Weekly calls are always beneficial as it keeps both parties up to date with any changes and is also good for sharing ideas Review collected by and hosted on G2.com.

What problems is SaleCycle solving and how is that benefiting you?

The main problem we have solved with SaleCycle is being able to target customers who aren't opted in to our marketing lists by working with both of our legal teams on applying legitimate interest through opportunity to opt out Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

7/6/2022

"Working with Marc Shepherd has been great."

4/5

What do you like best about SaleCycle?

Salecycle is very responsive and they are eager to please, always wanted to bring the brands vision to life. Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

Some of our new projects got held up, it wasn't their fault per say, but this did effect our company plans to launch a new channel. Review collected by and hosted on G2.com.

Mathieu P.

eCommerce CRM Specialist

Enterprise (> 1000 emp.)

2/14/2022

"Always a nice support!"

5/5

What do you like best about SaleCycle?

The constant support and the wish to see the customer (us) succeed with multiple improvements initiatives. Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

Honestly, not much. I always feel like the support is there. Review collected by and hosted on G2.com.

Recommendations to others considering SaleCycle:

Always offering superb support, I highly recommend Salescycle. Review collected by and hosted on G2.com.

What problems is SaleCycle solving and how is that benefiting you?

We're currently solving some technical issues on our end. Our website is picky and can't be connected to our Communication tool at this point. Review collected by and hosted on G2.com.

Josiane K.

Online Sales Executive - Mobile

Mid-Market (51-1000 emp.)

2/10/2022

"A helpful and insightful tool"

4.5/5

What do you like best about SaleCycle?

The easy-to-use dashboard to see and collect data from any tests run. Excellent communication between myself and our account manager Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

There is nothing to dislike about sales cycle Review collected by and hosted on G2.com.

Duncan R.

Head of eCommerce

Small-Business (50 or fewer emp.)

1/10/2022

"SaleCycle have supported our abandon basket comms for the last 4 years"

4/5

What do you like best about SaleCycle?

We've been in partnership with SaleCycle now for over 4 years and have found them to always be an approachable partner, that are willing to look at new ideas and be flexible in their approach. Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

Reporting has had to be manually built via email vs native to the dashboard. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry

Enterprise (> 1000 emp.)

8/12/2022

"Fast, accurate, and performing solutions"

5/5

What do you like best about SaleCycle?

Guided by experts with great knowledge and fast availability it is easy to work and implement any solution you are looking for Review collected by and hosted on G2.com.

What do you dislike about SaleCycle?

Although understandable they want to sell, they do not hesitate to push other available services Review collected by and hosted on G2.com.