Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to Learn, Reliable Taxonomy, and Flexible Data Downloads"
4/5
What do you like best about Salary.com?

It’s easy to learn and use. It’s built on a robust taxonomy that has proven reliable over the years. I also appreciate that there are multiple ways to download the data for other purposes, which makes it more flexible to work with. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

Sometimes there are gaps in the data, and I notice this more often when working with European or more remote countries. In contrast, the US data is quite detailed and generally reliable. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for your review! We’re thrilled that we have been able to provide you with the market data you need to make confident compensation decisions for so long.

We appreciate your feedback regarding international data. We recommend reaching out to your Customer Success Team when needing this; they can help explore our global surveys to see if there are good options for you.

Sarah S.
SS
Sarah S.
Sr. Compensation Manager
Small-Business (50 or fewer emp.)
"Helpful tool for planning"
4/5
What do you like best about Salary.com?

Our market pricing process is so much easier with CompAnalyst and we have starting to use it for modeling out our salary structures. They continue to come out with new features, even if it's just a new widget for the home screen. The JobArchitect module makes it very easy to view and compare job descriptions as well as set up workflows for the approval. The client support is always great too. Whether it's on the business side or the technical side, our support team is always there to answer questions and support where needed. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

It would be nice to have a little bit more customization such as the ability to rename standard fields to align with what those fields are referred to as internally. I would also like the structure modeling feature to be a little more robust for when you are looking to make changes to the entire structure. However, it is extremely easy to use when just doing the annual review. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thanks for your review! We’re pleased to hear that you are using CompAnalyst to model salary structures. It’s also great that you have been having a positive experience with JobArchitect and our support team.

We appreciate your feedback regarding greater customization needs. You can share your ideas directly with our product team via the Product Ideas tab in the Community (available when logged in). For any other questions, your Customer Success Team is always happy to help!

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Helpful Market Research and AI Features That Speed Up Role Benchmarking"
4/5
What do you like best about Salary.com?

The Market Research feature is very helpful for benchmarking roles. I also really like the AI features, which help expedite the search process. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

Account Manager support. The meetings have not been very helpful Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for your review! We are happy to hear that our AI features have saved time benchmarking roles.

We are sorry you did not get the support you needed. If you have feedback on areas we can improve, we always encourage users to leave feedback in the Product Ideas tab in the Community, where it can reach our developers directly.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Deep Database Insights, But the UI Could Be More Intuitive"
3/5
What do you like best about Salary.com?

The analysis that's provided and depth of the database Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

It is not the most intuitive user design Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for your review! We are happy to hear that you are able to create more equitable pay structures with the help of our platform.

We appreciate your feedback regarding the UI and welcome any suggestions for improvement you may have via the Product Ideas tab in the Community.

AO
Adriana O.
Sr. Director of Human Resources
Mid-Market (51-1000 emp.)
"Very Easy-to-Use Online Platform"
4/5
What do you like best about Salary.com?

The online platform. It is very easy to use Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

I would like to see a variety of job descriptions related to Appliance Installation Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for your review! We are happy to hear that you find the platform intuitive.

We appreciate your feedback regarding job descriptions. We would encourage you to share this feedback via the Products Ideas tab in the Community, where it can reach our developers directly.

GB
Griffin B.
"Efficient Salary Benchmarking with Robust Features"
4.5/5
What do you like best about Salary.com?

I use Salary.com for finding comparable salaries for roles similar to mine, which helps me check for competitive benchmarks and understand my value. I like the ability to upload a list of jobs and have it use AI to match those jobs, along with the flexibility to use some human involvement to get the right matches. The search function and the large database of roles are great, as are the export and import functions with easily followable directions. The customer success rep was very helpful, and his live demo allowed us to get so much more value out of the product. It makes the whole process faster and more efficient, saving me time compared to doing these things manually. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

I would like there to be an easier way to refresh data and alerts that could let me know when our company may be falling behind market salaries in our industry. If it could use some prediction and analytics to show us which roles are at risk or give us salary recommendations for low, medium, and high performers that would be awesome. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for the detailed review! It’s great to hear that you are getting value out of so many of our core features and found our Customer Success Team very helpful.

Your feedback regarding the data, alerts, and prediction analytics is very insightful. We invite you to leave this feedback in the Product Ideas tab in the Community, where it can reach our development team directly.

Verified User in Human Resources
UH
Verified User in Human Resources
Mid-Market (51-1000 emp.)
"Up to date data that Support Smarter Decisions"
4.5/5
What do you like best about Salary.com?

I can get the most up to date information on salaries that are relevant to my work. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

It is sometimes hard to find those odd ball positions that we have in our company. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for your review! We’re glad we’re providing you a scalable solution that meets your compensation needs.

If you are having trouble finding matching job titles, we recommend contacting your Customer Success Manager, they will be happy to help you!

SW
Sharon W.
"Exceptional Support and Seamless Payroll Integration"
4/5
What do you like best about Salary.com?

I like the ease of use of the system and its integration with our payroll. All the support from the folks at Salary.com has been very helpful, especially when we had an urgent project as we were entering a hiring push. They ensured that our information and Salary.com's worked together seamlessly. The initial setup was pretty straightforward, with a lot of training opportunities and access to support provided all along the way. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

Nothing at the present time. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for the review! We’re happy to hear our Customer Success Team has been such a great help to you.

If you ever have any suggestions for improvement, we encourage you to share them via the Product Ideas tab in the Community.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"User-Friendly and Easy to Use, but Slow with consistent Pop-Ups"
3/5
What do you like best about Salary.com?

The platform is very user friendly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

Slow webpage and lots of pop up adds for additional products every time you login. Review collected by and hosted on G2.com.

AM
Ana M.
HRIS Specialist
Enterprise (> 1000 emp.)
"Empowering Compensation Decisions with Reliable Data and Actionable Insights"
5/5
What do you like best about Salary.com?

I appreciate that Salary.com combines reliable compensation data with user-friendly tools that help organizations make more informed, equitable pay decisions. What stands out most to me is the balance between deep market analytics and practical, actionable insights. It’s a platform that gives HR teams the confidence to create fair and competitive compensation structures. Review collected by and hosted on G2.com.

What do you dislike about Salary.com?

One area for improvement is the user interface—it’s powerful, but some features take a little time to get used to or require deeper navigation. Once you understand the workflow, it’s great, but the learning curve can be noticeable. Review collected by and hosted on G2.com.

Response from Alex Bell of Salary.com

Thank you for the 5-star review — we couldn’t have said it better! Providing reliable data and actionable insights to support equitable, competitive compensation is exactly what we aim to deliver.

We appreciate your feedback on the learning curve and welcome improvement ideas through the Product Ideas tab in the Community. For support, your Customer Success Team and the Product Resource Center are always available.