Salary.com Pricing Overview

Salary.com is the best wage survey tool in the world! It is amazing, accurate, efficient and right-on. Great customer service and support as well. It is expensive, but worth it. Review collected by and hosted on G2.com.

It is expensive, but... it gives you great information that you pay for. The survey is a bit too long, with some unecessary information about the company and its people. Review collected by and hosted on G2.com.

Overall i was very dissappointed and there isn't anything I can honestly say that I liked about salary.com Review collected by and hosted on G2.com.

The customer success manager. They are an extension of the sales team and are not interested in customer success, only renewals. We were contacted about renewing our contract. The product we had subscribed to didn't have the compensation information about government employees as we had been told it would and no longer needed the subscription for our work. We were contacted prior to the contract renewal date and asked about extended renewal options. When we responded and let them know we would not be renewing we were told we had missed the cancelation deadline and couldn't cancel. We were told that shareholders wouldn't allow them to not honor the contract. When asked to talk to a manager, were told the manager had already reviewed the situation and they had no leeway in canceling the contract. Very disengenous and only interested in upselling. It is our responsiblity to monitor the terms of the contract but be warned, they don't take into consideration customer relations or the fact that you are small company with limited resource. Selling is their #1 priority not customer service. Also, if you are looking for government compensation information, they don't have it. Review collected by and hosted on G2.com.