# Sage People Reviews **Vendor:** Sage Software **Category:** [HCM Software](https://www.g2.com/categories/hcm-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 43 ## About Sage People Sage People enables mid-size, growing organisations to transform the way they attract, manage, engage and retain their people, connecting them wherever they are. With extensive flexibility, Sage People offers HR leaders a solution that easily adapts to changing business priorities so they can drive new and evolving agendas while providing employees with the tools they need to perform, develop and succeed. A highly configurable global cloud HR and People solution, Sage People empowers HR to drive the people agenda across their organisation by relieving them from time-consuming admin and dated ways of working. Built on Salesforce, the world's leading enterprise platform, Sage People offers flexibility to design new and better ways of working, while providing HR with powerful analytics to make data-driven people decisions. ## Sage People Pros & Cons **What users like:** - Users value the **exceptional support and community** provided by Sage People, enhancing their overall experience and success. (4 reviews) - Users highlight the **exceptional customer support** from dedicated teams, providing top-notch guidance and tailored assistance. (3 reviews) - Users love the **comprehensive features** of Sage People, which can be tailored and enhance the overall user experience. (2 reviews) - Users highly value the **comprehensive functionality** of Sage People, appreciating its versatility and robust support resources. (2 reviews) - Users value the **high degree of customizability** in Sage People, enabling tailored experiences and enhanced user engagement. (2 reviews) - Customization (2 reviews) - Customization Features (2 reviews) - Customization Focus (2 reviews) - Users find Sage People to be exceptionally **easy to use** , with a user-friendly interface that simplifies document management. (2 reviews) - Users value the **robust reporting capabilities** and excellent customer support offered by Sage People. (2 reviews) **What users dislike:** - Users find the **process changes** in Sage People can be quirky and unintuitive, hindering employment tracking. (2 reviews) - Users experience **quirky change management** in Sage People, leading to occasional dissatisfaction with business processes. (1 reviews) - Users find some aspects of the system **not completely intuitive** , making it challenging to track employment changes. (1 reviews) - Users find some features of Sage People **difficult to use** , making it challenging to track employment changes effectively. (1 reviews) - Users find the **non-intuitive system parts** challenging for tracking employment changes, despite available workarounds. (1 reviews) - Frequent Changes (1 reviews) - Improvement Needed (1 reviews) - Improvements Needed (1 reviews) - Inaccurate Tracking (1 reviews) - Inadequate Tracking (1 reviews) ## Sage People Reviews ### 1. Strong South African Compliance and Seamless HR-Payroll Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Sage People?** I like Sage 300 People because it offers strong South African compliance, seamless integration between HR and payroll, and dependable reporting. It streamlines payroll processing, helps reduce errors, and boosts overall efficiency, which makes it a practical and effective solution for managing employees and related financial data. **What do you dislike about Sage People?** One drawback of Sage 300 People is that it can be quite complex to set up and learn at first. The interface isn’t very intuitive, and customization or troubleshooting often requires technical expertise, which can slow down onboarding for new users and be challenging for smaller teams. **What problems is Sage People solving and how is that benefiting you?** Sage 300 People helps solve key HR and payroll challenges, such as staying compliant with South African regulations, reducing manual payroll errors, and bringing fragmented employee data into one place. For me, the biggest benefits are the automation of routine processes, improved accuracy, and time savings. It also provides reliable reporting, which supports better decision-making and helps me deliver more efficient support to clients. ### 2. Sage People, it's a journey and an experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Wayne H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Sage People?** The communities and support are second to none. The ease of use, number of features and capabilities of the platorm are excellent and can be tailored to a large degree. I have best in class customer success support (Caroline Ashlee) and have received support and guidance at the highest level, Michael Eaton, Maria Alonso and Gregg are names that immedietly spring to mind as being super helpful in that respect. **What do you dislike about Sage People?** Nothing to comment on at the time of writing **What problems is Sage People solving and how is that benefiting you?** Sage People addresses critical challenges by streamlining performance, salary, and probation review processes, thereby enhancing our overall efficiency in managing HR functions. Its integration into our core HR operations significantly supports our organisational processes. As we delve deeper into its implementation, we are capitalising on its diverse modules and updated features, optimising our operations further. The platform fosters seamless collaboration among internal teams while offering robust reporting capabilities, which ultimately contributes to our operational excellence and growth. **Official Response from George Benton:** > Thank you so much for your fantastic review, Wayne! We love hearing how Sage People is supporting you and your organisation to streamline critical processes, optimise operations and more. ### 3. Solid HRIS that can support your processes & policies **Rating:** 3.5/5.0 stars **Reviewed by:** Elliott W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Sage People?** Strong reporting capability and straightforward to keep employee records up to date, including API sync with our active directory **What do you dislike about Sage People?** Intuitiveness - ease of navigation around WX is getting better but with some areas of the system admin backend, it's not always obvious how to make your intended changes. **What problems is Sage People solving and how is that benefiting you?** Global absence reporting for 3 geographies, ensuring people are taking their holiday entitlement Bi-annual performance review process, ensuring performance management of high potential and those that need support **Official Response from George Benton:** > Hi Elliott, Thanks so much for your review, and for sharing your thoughts and experiences using Sage People. We appreciate it! ### 4. Great experience using Sage People **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2024 **What do you like best about Sage People?** The number of modules available to customers that enhance the user experience for colleagues accross our business, with digital-first and self-service at the heart of this functionality. Also, the amount of resources and materials available that covers configuration on the functionality, means that many customers are able to be independent when it comes to introducing changes and enhancements to the system. **What do you dislike about Sage People?** At this stage, our experience of using Sage People has been only positive **What problems is Sage People solving and how is that benefiting you?** Sage People is removing the admin burden for many of our internal HR processes, as well as brining together these processes in a cohesive and digital way. We are able to use the information we gather from Sage People to make data-driven decisions accross the business, from Talent Planning, Performance Management, Compensation Planning and more. **Official Response from George Benton:** > Hello, Thanks so much for taking the time to leave your review and share your experiences of using Sage People within your organisation. We really appreciate it! ### 5. I used sage for Payrolls **Rating:** 5.0/5.0 stars **Reviewed by:** Erdogan E. | Floor Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Sage People?** It is user friendly. You can easily see all your history and manage all your documents **What do you dislike about Sage People?** The website url is a bit strange. The website which you need to go for your payroll **What problems is Sage People solving and how is that benefiting you?** Sage is keeping all your information about your all HR documents and colleagues information. ### 6. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Emma A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Sage People?** Fairly easy to use and most of the information we use day-to-day is easy to find. Being able to log in to other users accounts on their behalf via set-up is especially useful for troubleshooting. Support team are very responsive and are able to provide useful support with most issues. **What do you dislike about Sage People?** Some of the more complicated features (e.g. absence accruals) are not very intuitive to use or find within the system. **What problems is Sage People solving and how is that benefiting you?** Helps to accurately track absences and store all key information in a way that can easily be pulled into reports. **Official Response from George Benton:** > Thanks, Emma for taking the time to leave your review of your experiences using Sage People - we appreciate it! We're glad to hear that Sage People is helping you and your business to accurately track absences, safely store all your data that can be easily reported on and that you find our Support teams responsive and helpful. ### 7. Always very helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Alwyn D. | Senior Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Sage People?** I liek how responsive my account manager Euan is, he is vey professional and will always talk me through any questions I raise and always comes up with solutions. **What do you dislike about Sage People?** The system is quite quirky so at times things change and are not alwaysd the best for us as a business. **What problems is Sage People solving and how is that benefiting you?** alot of the problems we have are to do with the emplment records and anything thats linked to that i.e absence, probation **Official Response from George Benton:** > Hi Alwyn, Thanks so much for taking the time to leave your review about Sage People. We really appreciate it! We're glad to hear that you have a great relationship with Euan in our Customer Success team, enabling you to get the most out of Sage People. ### 8. Excellent Customer Service with Sage People **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Sage People?** The Customer Success team, with a dedicated Customer Success Manager, is definitely the best thing about Sage People. It means that I have a person/team who has a developed understanding of our business and what we are trying to achieve with the system so that we can always improve and develop. **What do you dislike about Sage People?** There are some parts of the system that are not completely intuitive and some of these make it more difficult to track changes to employment. There are workarounds available in most cases. **What problems is Sage People solving and how is that benefiting you?** Sage People has helped us improve our direct recruitment process so we can increase our use of direct recruitment campaigns. **Official Response from George Benton:** > Thank you so much for your review! Your opinion really matters to us and we'll be sure to pass on your brilliant praise to our Customer Success Team. ### 9. Prompt Response from our Senior Customer Success Manager and the rest of the customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Jinn L. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Sage People?** Heather has been really helpful with our day to day operations when it comes to Sage People. She's very prompt and always ready to help. She's very detailed and proactive. We look forward to working more with Heather in the future. **What do you dislike about Sage People?** As of now, there's really nothing in our base that we dislike. **What problems is Sage People solving and how is that benefiting you?** User management, absence management, Recruitment and performance reviews. **Official Response from George Benton:** > Thanks, Jinn for sharing your experiences using Sage People and with our Customer Success and Support teams! ### 10. Excellent Experience from Customer Success Manager and Support Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Sage People?** Sage People is user-friendly and straight forward. Training and user-guides are excellent. When issues arise, the Customer Success Manager is timely, helpful, and provides recommendations to all business-related challenges. The Support Team which assists with more technical inquiries has excellent response time, is patient with questions. I know if I need any guidance, they will support my questions. **What do you dislike about Sage People?** Sage People is a large platform, and to make changes, it can be very technical. This takes some time to learn. However, as the Support and CSM are very responsive, issues are quickly responded to. **What problems is Sage People solving and how is that benefiting you?** Sage People has assisted with customized absence management reporting. **Official Response from George Benton:** > Thank you for sharing your experiences with Sage People! ### 11. Fantastic HR System that does everything in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Sage People?** It's a brilliant system that allows you to do everything in one place. The reports are easy to create and transfering them to dashboards make it a great visual system. **What do you dislike about Sage People?** To add something new you have to 'go around the houses'. Somethings are not customisable which is less than ideal (i.e. Pulse surveys only having 10 questions) **What problems is Sage People solving and how is that benefiting you?** Employee analytics and having a visual of what is happeneing with our people. **Official Response from George Benton:** > Thanks so much for taking the time to leave your review of your experiences using Sage People - we appreciate it! ### 12. Sage support **Rating:** 3.0/5.0 stars **Reviewed by:** Sunil I D. | GM - HR, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2023 **What do you like best about Sage People?** Its module are customised well and supports business opts cess **What do you dislike about Sage People?** Slow in upload and respond after u make changes **What problems is Sage People solving and how is that benefiting you?** Reports and its analysis for business support ### 13. Government entity usage **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Sage People?** It was easy to learn and allowed for me to process reports that I had never been able to report before. **What do you dislike about Sage People?** It is a basic system that does the basics but other systems in the market can do way more for similar cost. **What problems is Sage People solving and how is that benefiting you?** Historically, Sage was a good system that provided basic reports that I had to build from scratch in my previous HR system. ### 14. Comprehensive HR Package and Better than expected applicability to existing payroll software **Rating:** 4.0/5.0 stars **Reviewed by:** George A. | Accountant , Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Sage People?** Easily interfaced to existing payroll software **What do you dislike about Sage People?** limited custom reporting otherwise fulfills the HR requirements of a big organisation, also the pricing structure per employee is on the upside **What problems is Sage People solving and how is that benefiting you?** centralised data input and employee performance tracking ### 15. Sage implementation and integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Sage People?** The quick feedback, the expertise of the consultants. The system is easy to use. We use ERIS to manage overtime and integrate it with SAGE **What do you dislike about Sage People?** The training given could be more process-driven felt very generic. should consider a mobile app usage **Recommendations to others considering Sage People:** Ensure that you understand the time needed **What problems is Sage People solving and how is that benefiting you?** HR Reporting gives us better visibility of the organization. We are able to reduce costs and manage processes better. Managers are able to manage productivity better. ### 16. Sage for the future. **Rating:** 4.0/5.0 stars **Reviewed by:** Hector K. | Recon & Debrief Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Sage People?** Being able to use this application remotely with its great user friendly interphase makes it a leader in it's class. Processing HR functions easily and comfortably. **What do you dislike about Sage People?** Nothing much to dislike apart from security verification process that is time consuming. Sometimes I get a bit frustrated when I need to update my password because of the lengthy process **What problems is Sage People solving and how is that benefiting you?** All my HR functions are centralized and secure. User interphase is perfect and eliminates cloggyness and very easy to use. Improved effeciency for the business. ### 17. HCM for midmarket, easy to use, easy to implement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2020 **What do you like best about Sage People?** We selected Sage People during the RFP for the replacement of our legacy HRIS. We like usability - easy to use, easy to onboard; workflows are intuitive and straightforward. Sage People is easy to configure, easy to use, and easy to administrate. Self-service is a beneficial functionality for all employees, managers, and HR staff. Sage is an excellent solution for the mid-market enterprise. Easy to implement, easy to use, easy to admin, good self-service functionality brings efficiencies. Migration and data conversion requires implementation support from vendor or third party; implementation is straightforward, require 4-6 weeks schedule **What do you dislike about Sage People?** More advanced functionality (such as self-service, analytics) requires more time and effort to implement. Integration with other enterprise systems, such as ERP financials, Project management, requires development efforts. **Recommendations to others considering Sage People:** Good solution for midmarket enterprise, strong value proposition **What problems is Sage People solving and how is that benefiting you?** Sage People is Core HCM to manage employee data, including forms, benefits selection, compensation, org chart, cost center, performance objectives, performance evaluation, skillset, professional development. ### 18. A centralized place to for all corp resources **Rating:** 3.5/5.0 stars **Reviewed by:** Roy A. | Application Secuirty Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Sage People?** Simple UX that serves important need for any corp, cetntralzing its resources, forms, organizatioanl tree, employee and company OKRs, and more. **What do you dislike about Sage People?** Not too much to dislike. It servers its purpose well. **What problems is Sage People solving and how is that benefiting you?** A centralized place for corp resources. Active tracking of personal OKRs. Organizational tree to learn your org better. ### 19. Sage is very easy to work with **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2021 **What do you like best about Sage People?** I like how organized Sage is. I always know where to find everything, and it is easy to find everything. I also love the hierarchy of the company can be viewed within Sage, and if I am reached out to by a coworker, I can see exactly who they are and who they report to. **What do you dislike about Sage People?** There is not much I dislike about sage-On the technical side of things, it would be nicer to be able to have Sage talk to other softwares a bit easier. **What problems is Sage People solving and how is that benefiting you?** The team at sage has been extremely helpful in assisting us with a custom integration. They communicate well and work well with us. ### 20. Sage People **Rating:** 4.0/5.0 stars **Reviewed by:** Stacie A. | Senior Director, Global HR Shared Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2016 **What do you like best about Sage People?** We have easy access to our Account Manager, Tech Support and Development teams **What do you dislike about Sage People?** Occasionally, an enhancement or fix will be deployed without our advance knowledge, which can lead to unintended consequences. **Recommendations to others considering Sage People:** As with any HR implementation, spend the time on the front end ensuring you have processes documented and data cleansed as much as possible. **What problems is Sage People solving and how is that benefiting you?** We did not have one central HCM; we used a group of nonintegrated systems from acquired companies. We have been able to incorporate all HR activities into one global system, successfully allowing for management of different businesses around the globe. The biggest recent enhancement, which solved some of our previous year's problems, has been the new Compensation Planning module. ### 21. A World of Possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2021 **What do you like best about Sage People?** The ability to customize and create fields and pages the way you need! After learning how to create fields and organize page layout including related list, we were able to streamline activities that took multiple hours to just condense the information in one area. We now no longer need to look through multiple files just to find information. We save a ton of time by setting up views to our team's needs. Love the trailhead site and the ability to look up how others have fixed an issue and take courses to become proficient in building workflows and other training. **What do you dislike about Sage People?** The initial training leaves a lot to be desired. I wish we learned more robustly what we could do earlier on vs finding out much later and needed to revision processes. Actions have consequences across different areas in Sage. It's difficult to test out new functionality across the different apps and items unless you've memorized all locations of where a field lives and what it feeds. It's also difficult to make updates when you cannot easily find the setting location of your forms, apps, or items. It feels like some functions are really buried. They haven't figured out how to individualize security access by records, this would be wonderful if you have a complicated organization where some users need access to some records but not all. Also, files and notes are searchable which makes security difficult if any uses can see files/notes by searching. Wish you can skip around on the course training to look up specific instructions. **Recommendations to others considering Sage People:** Be clear with your expectations of functionality and what you want to learn during the implementation stage. We struggled because everything we wanted to learn about seemed "out of scope" of implementation and it was difficult to get the most value out of our time when we didn't know what to address and what we should learn about as quickly as possible. This setback had a negative effect on our team's ability to successfully implement the system to our users. Know what you want out of the system and speak upfront with your implementation expert to ensure everyone knows who is doing what. **What problems is Sage People solving and how is that benefiting you?** Better people management, actual analyzing of data. Process efficiency, team effort quality increase. Time to spend on face-to-face interaction. Our data is centralized and considered the golden record for our department. Having everything stored in one system where you can search everything, is such a time saver and helps all of our team members stay on the same page. ### 22. Sage People provides very flexible platform for those who want to customize their HR system. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2021 **What do you like best about Sage People?** We are assigned a Customer Success Manager who is always very helpful and Support team is excellent. Other salesforce apps don't come close to the support offered by Sage People. They have extensive documentation and a customer community to lean on. They offer training initially during implementation and you can pay for extra training. You can pay for Sage to do configuration or projects for you. The system is very flexible and customizable. We can create and send data files on a schedule through SFTP to benefit and payroll providers. We can request enhancements and most get done in a reasonable time. Every quarter there are vast improvements in new features and enhancements so the system only gets better. **What do you dislike about Sage People?** Admin functions are difficult for the average user without much training and some items require salesforce admin training to build automation and new fields because it's too technical. CSMs and Support do help in this area. New features often take effort to implement and it does take time to manage, whereas some prebuilt packages are less effort, but you also don't get to customize. Sage People does not handle everything we need to do, such as payroll processing and a learning management system. **Recommendations to others considering Sage People:** Customization and flexibility comes at the price of time and training with Sage People. There very few requests that cannot be added by ourselves and enhancements are taken seriously by Sage. They are always wanted to solve our problems and gather feedback to enhance and meet our needs. **What problems is Sage People solving and how is that benefiting you?** Automating onboarding and emails that HR and payroll don't have to send one by one. Adding custom forms, custom interface to users. Customization to our terminology and branding and processes. ### 23. Building HR processes with Sage People **Rating:** 4.0/5.0 stars **Reviewed by:** Gina C. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2021 **What do you like best about Sage People?** To have all HR information available, anytime, anywhere. **What do you dislike about Sage People?** It's a powerful system, and there is a lot to learn. **Recommendations to others considering Sage People:** Sage People is a very powerful, customizable system. If you are looking to engage your employees in updating their own information and giving access to other company info, benefits, vacation time, etc. this would be a great choice. **What problems is Sage People solving and how is that benefiting you?** We have been able to pull all our HR data into one place. It has enabled me to be better organized and have HR info available anytime, anywhere. We have been able to build custom forms and notifications to give employees the secure access they need to keep HR informed of any changes. ### 24. Sage people **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Sage People?** Great payroll process and very efficient to use anywhere and anytime **What do you dislike about Sage People?** Sometimes it can be very very slow and gets stuck **Recommendations to others considering Sage People:** Ensure your people are trained to use the system, its not a difficult system to use **What problems is Sage People solving and how is that benefiting you?** Payroll- very efficient in these covid times with work from home ### 25. Good system even better with the right Customer Success Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2021 **What do you like best about Sage People?** Whenever we need to change anything, our Customer Success Manager - Heather - sends us these amazing step-by-step emails that explain perfectly what we need to do. We'd be totally lost without her. **What do you dislike about Sage People?** It's not a very intuitive system. I can't figure out how do do something, and the training manuals don't help at all. **Recommendations to others considering Sage People:** Request to work with Heather **What problems is Sage People solving and how is that benefiting you?** The more we integrate our systems with Sage, the easier our processes become. ### 26. Excellent System **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy S. | HR/Compliance Officer , Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2021 **What do you like best about Sage People?** Ease of setup and exceptional capabilities! **What do you dislike about Sage People?** Nothing really. The system is easy to utilize. **Recommendations to others considering Sage People:** This system is exactly what my organization needed and at a price that leadership can easily buy into. The implementation team has been phenomenal! **What problems is Sage People solving and how is that benefiting you?** Analysis! I am able to hold data and analyze information for the C - Suite. ### 27. Sage is Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2021 **What do you like best about Sage People?** It is user friendly. Cost effective. Reduces the amount of time spent on performance review and recruitment. The ability to customize the system to meet our organization's needs. **What do you dislike about Sage People?** I can honestly say that I do not currently have any dislikes. **Recommendations to others considering Sage People:** The company by far is Amazing! The system is great and the staff is always there to answer any questions you have. I have had nothing but great experiences with both the system and the staff from the implementation to rolling out the system to our employees. Simply the BEST.. **What problems is Sage People solving and how is that benefiting you?** The time it use to take to complete performance reviews as been reduced tremendously. ### 28. Sage People **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2018 **What do you like best about Sage People?** Good HR Software. Just wasn't the right one for me to use. **What do you dislike about Sage People?** Sage People did not fit my needs. I needed something more suitable. **Recommendations to others considering Sage People:** Check to see if Sage HR Software is the right software you need. **What problems is Sage People solving and how is that benefiting you?** In my opinion, I wanted an HR Software that could do more than what the Sage HR Software was doing. ### 29. Switched from ADP - very userfriendly **Rating:** 5.0/5.0 stars **Reviewed by:** katelyn d. | Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about Sage People?** I like that the home page is completely modifiable and so it can be clean and organized and designed however relevant for your company. What I think is really practical and helpful that I haven't seen before with another platform like this is it shows you right when you click on 'vacation and absence' how many hours of accrued paid time off you have after future requests. In the past, I've had to count manually for figure it out. This platform is easier than ADP in that the interface is less busy and more straightforward. It was quick to submit a request of time off. I like that it shows you each month in a calendar view so you can see it an overview glance all the dates you have time off or the dates that are holidays. It also has a mobile version so you can do everything from your phone. It's very convenient to have all benefit information in one place including health care documents, policies, etc. Everything is straightforward and organized. You can also review and acknowledge review of company policies on this platform which cuts down on paper waste and increases efficiency. **What do you dislike about Sage People?** So far, I have not found anything that I dislike about this platform. **Recommendations to others considering Sage People:** It's a clean, easy to use platform that does everything HR-related. It's more user friendly and has a nicer interface that ADP. **What problems is Sage People solving and how is that benefiting you?** We are able to have all benefit information in one place including health care documents, policies, etc. and include all vacation and absence time off information. We can even include payroll information - bank accounts and amounts of payments. ### 30. Sage People Review **Rating:** 5.0/5.0 stars **Reviewed by:** Ayobami B. | HR Officer, Market Research, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2018 **What do you like best about Sage People?** some of the best features of the Software Include: (1) Head Count report- this shows the total number of staff in history period, right from the deployment to the current month (Live Month) (2) Employee Financial data grid, a one stop report for all details relating to pay for employees. (3) Leave Administration: makes it easier to compute leave details. (4) Statutory reporting in Nigeria especially Nigeria Social Insurance Trust Fund & Pay As You Earn reports have been seamlessly obtained from the software thereby reducing delays encountered in submission to the regulatory bodies. (5) The application of usage is limitless especially for HR processes and procedures. **What do you dislike about Sage People?** (1) Reporting may actually,be edited to suit usage at times, (2) the feature for multiple currency usage especially in the management of expatriate employees that are not earning currencies in the local money may be difficult to inculcate in the software. (3) while it has ensured easy retrieval of records and statutory reports, we occasionally have to edit these reports before they are submitted. (4) The software can be slow at times especially after launch on. (5) Having to search for employees using titles is rather cumbersome. **Recommendations to others considering Sage People:** You have to discuss all relevant issues your business is facing before deploying the software and to ensure it meets your need. **What problems is Sage People solving and how is that benefiting you?** We currently use the software for Employee management and we have been able to achieve- (1) Leave Management (2) Workforce/Manpower Audit (3) Headcount (4) Manpower reporting (5) Employee dashboard ### 31. Sage People **Rating:** 4.5/5.0 stars **Reviewed by:** Adedayo A. | Talent Manager, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Sage People?** The software has made provision for almost every considerable scenario in setting up Job profile management, performance management and leaves. **What do you dislike about Sage People?** Although detailed, the handbooks are quite voluminous. **Recommendations to others considering Sage People:** Sage comes highly recommended. **What problems is Sage People solving and how is that benefiting you?** We are able to integrate key HR processes and have reduced the staff strength required to carry out administrative HR work by almost 30%. ### 32. Good service but pricy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Sage People?** Easy to use and helpful but the price is a little high **What do you dislike about Sage People?** Good service just a little pricey and no help learning **Recommendations to others considering Sage People:** Take time it learn it **What problems is Sage People solving and how is that benefiting you?** Communication ### 33. Impressive - you can do anything you like in Fairsail, all you need is time to learn. **Rating:** 4.0/5.0 stars **Reviewed by:** Josie T. | Senior HR Advisor, Investment Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2017 **What do you like best about Sage People?** The support team is always there to help me a teach me how to do things **What do you dislike about Sage People?** The software is very intuitive at times so knowledge is key! **Recommendations to others considering Sage People:** The software can do anything you like but isn't easy if you haven;t had the proper training so make sure people spend time learning it. **What problems is Sage People solving and how is that benefiting you?** Creating better onboarding experience, improve report pulled from system, etc. I now have ongoing reports automatically sent to my email with all information i need. ### 34. Great System! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about Sage People?** I love the customizability of the system. Being able to create custom fields and reports specific to my industry is extremely important. **What do you dislike about Sage People?** There is a learning curve with Fairsail. Since it's Salesforce based, you do need to learn the basics of using that system. Plus Fairsail is also limited to what Saleforce can do. **Recommendations to others considering Sage People:** It does take time to set everything up as well as learn how to use it so be prepared to dedicate time to it **What problems is Sage People solving and how is that benefiting you?** Fairsail is helping to solve our employee tracking, reporting, and onboarding needs. It's been great to be able to go to one system for data on each of these items. ### 35. Great HR tool – very easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica D. | IT Manager - HR Applications, Computer Networking, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2016 **What do you like best about Sage People?** We have been using Fairsail for just over a year now and the HR team are experiencing some huge benefits. The automated processes have not only enabled the HR team to be more efficient, the quality of our data has increased dramatically. Although Fairsail is an ‘out of the box' product, I am impressed with the amount of configuration options it has which enables us to build a system which really feels like our own but with a stable foundation. Our employees have provided some great feedback on the collaboration portal. They love having the ability to view their data anytime, and anywhere. The Fairsail implementation team have been fantastic throughout whole process, great team to work with, excellent support and very extensive knowledge. **What do you dislike about Sage People?** There are some functionality gaps which would you expect to be incorporated into a HRIS of this size. Fairsail have focused some of the latest releases on the 'voice of the customer' so its great to see customers requests are being considered and incorporated in future releases. **What problems is Sage People solving and how is that benefiting you?** Before implementing Fairsail, we had disparate systems, we now have one global, scalable people database providing capabilities beyond basic transactions. We have implemented standardized business processes to ensure consistency across the globe. The tool is easy to use and our employees and managers love having the ability to access/manage their own data via self-service which has improved our data quality dramatically. The easy to use reporting tools enable us to produce accurate, real-time, global reports. ### 36. Growing Company Built on a Solid Platform **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about Sage People?** The Salesforce platform offers wide-ranging customization options and the ability to integrate with many different software programs. **What do you dislike about Sage People?** The company is fairly new and has been growing slowly to this point meaning that support and development have been more limited than would be ideal. This should improve with the Sage acquisition. **What problems is Sage People solving and how is that benefiting you?** We needed to automate core HR processes. Fairsail has provided a platform to achieve this and will continue to do so as they grow. This has been the best improvement we have achieved through Fairsail. ### 37. Highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2017 **What do you like best about Sage People?** Great product. intuitive and flexible, cost effective, great support, rapid to implement. Integrates well with other systems, very robust platform (Salesforce). Highly recommended! **What do you dislike about Sage People?** Does not have LMS capability, but does integrate easily with such systems (eg Litmos). **Recommendations to others considering Sage People:** Highly recommended **What problems is Sage People solving and how is that benefiting you?** Manage the entire employee life-cycle, give us insights into our workforce, caters for different countries and their varying requirements. ### 38. A refreshing HR product for the 21st Century. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2017 **What do you like best about Sage People?** Ease of use and intuitive reporting tool, and its ability to have links to third party systems. **What do you dislike about Sage People?** No integral payroll offering, however, perhaps the involvement of Sage will alter this. **Recommendations to others considering Sage People:** Speak to the team and see it before your eyes. **What problems is Sage People solving and how is that benefiting you?** The benefit of using the Dashboard to highlight absence problems is a big plus. ### 39. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Liat S. | HR Operations Manager, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about Sage People?** Flexibility, configuration is easy, WX looks nice, captures all basic HR processes **What do you dislike about Sage People?** Some of the processes are complicated to build **What problems is Sage People solving and how is that benefiting you?** Data integrity, automating most of our processes, analysis ### 40. Fairsail Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2017 **What do you like best about Sage People?** Its adaptable, user friendly & innovative **What do you dislike about Sage People?** Length of time some changes take to get out of the pipeline. **Recommendations to others considering Sage People:** Do it, now! **What problems is Sage People solving and how is that benefiting you?** Improving the on boarding experience for candidates and managers. Screening and monitoring application easier between HR and Hiring managers Huge reduction in paper based work Reduced reliance on Excel Time saving for HR teams. Easier to get employee info. Easier access to personal data for employees e.g. change bank details Vacation monitoring ### 41. Excellent HR soiution, strong support provided by Fairsail **Rating:** 4.5/5.0 stars **Reviewed by:** Matthijs v. | HR Director APAC / Group C&B Director, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2016 **What do you like best about Sage People?** I love the flexibility of the system and ease of use. It enables HR professionals to manage their HR system using a user-friendly interface, without having to rely on an IT department to manage the system. Creating fields, setting up reports can all be done by non-IT professionals which provides a level of flexibility most HR solutions cannot provide. Highly configurable absence/leave module so easy to adapt to needs/requirements of different countries including more 'challenging' ones such as France, Italy or Belgium. Also rate the support received from Fairsail very highly, they are very responsive and are always happy to consider implementing suggestions for improvement in their next releases. The solution is reliable, running on the salesforce.com platform and combines the flexibility of a 'smaller' provider (i.e. vs. Oracle for example) with the robustness and reliability of a large and well established platform. **What do you dislike about Sage People?** We knew right from the start Fairsail would not support all of our in-country local requirements 'out of the box'. This is not something I 'disliked' but I would like to emphasise that it will take some work to get each country set up, there is no such thing as a default configuration for 'France' or for 'China'. Having said that with the flexibility mentioned above it is relatively easy and quick to configure this and to ensure the system is aligned to our business needs applicable to each country. We had the system up and running, at least for the core functionality - for all countries within 6 weeks. **Recommendations to others considering Sage People:** Would highly recommend Fairsail, especially in international organisations who need to see quick results and who do not have a large scale IT team to provide internal support on HR systems. Ideal for HR teams who would like to 'shape' their own HR solution without having to rely on internal or external IT consultants. **What problems is Sage People solving and how is that benefiting you?** General HR reporting and forecast, headcount analysis, absence/leave management, recruitment, performance management, overtime, timesheets, self-service employees and managers, payroll interfacing ### 42. Excellent choice for mid-sized global organisations. **Rating:** 4.0/5.0 stars **Reviewed by:** Matt J. | HR Analyst/HRIS Implementaton Project Lead, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2016 **What do you like best about Sage People?** Configurability. The most configurable and flexible HRIS I have used. Reporting is also very easy. **What do you dislike about Sage People?** Some of the Salesforce restrictions can be frustrating. **Recommendations to others considering Sage People:** Overall Fairsail provide outstanding value for money in comparison with the other products on the market. If you are a mid-sized global company with data quality issues and the desire to improve your HR processes, Fairsail is a great option. **What problems is Sage People solving and how is that benefiting you?** Data quality - Improved our people data dramatically which has allowed is to integrate with other systems therefore streamlining HR processes as a result. We have started producing HR Analytics which gives our Senior HR team access to strategic HR data when they need it in a click of a button. ### 43. We could not have asked for better support, product knowledge and understanding of OUR business! **Rating:** 5.0/5.0 stars **Reviewed by:** Kim L. | Senior HR Assistant, Employee Solutions, Pharmaceuticals, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2016 **What do you like best about Sage People?** You have a dedicated Implementation Consultant who you can build a good working relationship with (in our case Yanithza Perilla). Yani made us feel that she really understood our business and there was a solution to any problem. It helped us to focus on our processes and streamline these to help us all work more effectively and efficiently. Any queries were dealt with promptly and all of the Fairsail team are extremely supportive. The system is user-friendly and adaptable to all business needs, it has a great look and feel to it. We looked at a number of products before choosing Fairsail as it 'ticked all the boxes' for our growing global business. **What do you dislike about Sage People?** Not very much! I am extremely pleased with the system overall and I am looking forward to expanding my knowledge further. **Recommendations to others considering Sage People:** This is a fantastic product and we are very glad we made the decision to go with Fairsail. **What problems is Sage People solving and how is that benefiting you?** Streamlining processes, easy reporting, accurate and real-time data ## Sage People Discussions - [What is Sage workforce?](https://www.g2.com/discussions/what-is-sage-workforce) - [Does sage people do payroll?](https://www.g2.com/discussions/does-sage-people-do-payroll) - [Does sage people have an LMS?](https://www.g2.com/discussions/does-sage-people-have-an-lms) - [What is Sage People system?](https://www.g2.com/discussions/what-is-sage-people-system) - [Do you find many people using Sage HR Software?](https://www.g2.com/discussions/49851-do-you-find-many-people-using-sage-hr-software) - [View Sage People pricing details and edition comparison](https://www.g2.com/products/sage-people/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+09%3A35%3A36+-0500&secure%5Bsession_id%5D=c8525a27-feb4-491d-8231-441d936b2c55&secure%5Btoken%5D=ddba1194d7a89f3d05b0536aa6ccd784b633da94f93b103c578408bc7b1b3a1f&format=llm_user) ## Sage People Integrations - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) ## Sage People Features **Core HR** - Organization Management - Time, Attendance, and PTO - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Customization** - Customization - HR Integrations **Platform Basics** - Interoperability - Performance - Internationalization - Security **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance - Self-service - Automation **Platform Basics** - Reporting - Interoperability - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Platform - Compensation Planning** - Compensation Budgeting - Merit Cycle Planning - Pay Transparency - Automated Compliance - Reward Structuring - Compensation History **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **HR Content** - Knowledge Management - Content Delivery - Document Management **Platform Functionality** - Customizability - Mobility **Additional Functionality** - Portal - Mobility - Dashboard **Platform Data** - Platform Search - Dashboard - Alerts and Notifications - Analytics **Platform Basics** - Reporting & Dashboards - Interoperability **Platform Content ** - Employee Tracking - Employee Development - Career Development **Goals** - Goal-Setting - Company Goals And OKRs **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation - Integrations **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Automated Onboarding Workflows - Onboarding Notifications **Logistics** - Security - Employee Portal - AI **Platform Data** - Reporting - Alerts and Notifications - Platform Search - Visualization **Content** - Automation - File Sharing **Platform Functionality** - Dashboard - Talent Management - Diversity - Add-on - Talent Acquisition - Proctoring - Assessments **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation **Platform Additional Functionality ** - Dashboard - Mobility - Task Management - Payment - Portal - Integrations **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Management** - Ticketing Platform - Single Sign-On - Business Process Management - Self-Service - Dashboard & Reporting **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **Agentic AI - Talent Intelligence** - Multi-step Planning - Adaptive Learning - Natural Language Interaction - Decision Making **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Sage People Alternatives - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - 4.4/5.0 (4,500 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,451 reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - 4.1/5.0 (1,455 reviews)