---
title: Sage CRM Reviews
meta_title: 'Sage CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 147 reviews by the users' company size, role or industry
  to find out how Sage CRM works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 147
  scale: '5'
date_modified: '2026-08-02'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# Sage CRM Reviews
**Vendor:** Sage Software  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 147
## About Sage CRM
Sage CRM is specifically designed to help small and medium sized businesses like yours. It is easy to deploy, install, manage, learn and maintain for companies who want to focus on their business and not on their software. With Sage CRM, you can be up and running in just days. Most importantly, it's affordable—so you can be assured that you're getting the best possible value for your money.



## Sage CRM Pros & Cons
**What users like:**

- Users value the **centralized information** in Sage CRM, which enhances tracking, collaboration, and customer relationship management. (7 reviews)
- Users value the **centralized customer information** in Sage CRM, enhancing collaboration and improving overall business efficiency. (4 reviews)
- Users value the **easy access** to centralized customer information, enhancing collaboration and efficiency across teams. (4 reviews)
- Users value the **easy navigation** of Sage CRM, enabling quick access to vital customer data and insights. (4 reviews)
- Users find Sage CRM **user-friendly** , enabling easy navigation, quick data access, and seamless invoicing experience. (4 reviews)
- Users value the **easy customization** of Sage CRM, allowing personalized adjustments without complication or heavy IT support. (3 reviews)
- Easy Tracking (3 reviews)
- Efficiency (3 reviews)
- Easy Implementation (2 reviews)
- Users appreciate the **robust features** of Sage CRM, highlighting its user-friendly interface and advanced analytics capabilities. (2 reviews)

**What users dislike:**

- Users find Sage CRM's **limited customization** challenging, requiring technical help and being time-consuming and tedious to set up. (5 reviews)
- Users find that **expertise is required** for setup and customization, leading to a steep learning curve. (3 reviews)
- Users face **integration issues** with Sage CRM, finding it limited in features and outdated in usability. (3 reviews)
- Users find Sage CRM **not user-friendly** , citing a confusing interface and cumbersome tasks that hinder efficiency. (3 reviews)
- Users find the **learning curve steep** with Sage CRM, as setup and customization demand technical expertise and time. (2 reviews)
- Not Intuitive (2 reviews)
- Users express dissatisfaction with the **slow loading** times, causing frustration during interactions with the system. (2 reviews)
- Users often face **connectivity issues** with Sage CRM, requiring them to repeatedly log in despite saved credentials. (1 reviews)
- Feature Issues (1 reviews)
- Limited Features (1 reviews)


## Sage CRM Discussions
  - [Do you plan on creating a better user guide than what is currently out there?](https://www.g2.com/discussions/do-you-plan-on-creating-a-better-user-guide-than-what-is-currently-out-there) - 1 comment, 1 upvote

- [View Sage CRM pricing details and edition comparison](https://www.g2.com/products/sage-crm/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-02+19%3A18%3A01+-0500&secure%5Bsession_id%5D=7371d7ee-57c2-4d91-96b8-d69a80f14c07&secure%5Btoken%5D=20df6efd805c933edb3b5ff53b439f2ea21e06f5e64ee68ca194505093ecd993&format=llm_user)
## Sage CRM Integrations
  - [Google Ads](https://www.g2.com/products/google-ads/reviews)
  - [Meta](https://www.g2.com/products/meta-ai-meta/reviews)
  - [Procore](https://www.g2.com/products/procore/reviews)

## Sage CRM Features
**Sales Force Automation**
- Contact & Account Management
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Mobile User Support

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Sage CRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,680 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,288 reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - 4.3/5.0 (3,055 reviews)